Top notch in all aspects. - Respect for time/home…read more- Communication - Workmanship - Easy to do business with Came for a leaking sediment filter and ended up fixing all the little things around the house while here: + 2 faucets, 2 sink drains. I would recommend if you want things done correctly and completely.

1/5 Stars: PROPERTY OWNERS AND LANDLORDS, BEWARE. DO NOT HIRE THIS COMPANY…read more As a property owner, I strongly recommend that other landlords and property investors avoid Advanced Plumbing Heating and Air. My experience with this company demonstrated a concerning lack of professionalism, accountability, and basic customer service. Before engaging their services, I explicitly established that all findings, concerns, and recommendations regarding my rental property were to be communicated directly to me as the property owner. Apparently, following simple instructions was too much to ask. During a service visit on October 1, their technician disregarded this arrangement and communicated serious concerns regarding my property's heating system directly to my tenant instead of contacting me as instructed. This created unnecessary stress and confusion that I was subsequently left to manage. To be clear, I absolutely expect HVAC professionals to identify legitimate safety concerns. However, there is a professional and responsible way to communicate those concerns, particularly when working with rental properties. Keeping the property owner informed should be a fundamental part of that process. Because of this experience, I made the decision to terminate my business relationship with the company. Their response to losing a customer was arguably the most revealing part of the entire experience. Rather than receiving a thoughtful, personalized response acknowledging my concerns, I received what appeared to be a generic, AI-generated message. They couldn't even spell my name correctly. Think about that for a moment. A property owner terminates a business relationship because of concerns about professionalism and communication, and the company's response is an impersonal, seemingly automated message that doesn't even get the customer's name right. You genuinely couldn't ask for a better demonstration of the very problem that caused me to terminate their services in the first place. It left me with the impression that my concerns were not taken seriously and that retaining my business was of little importance to them. As someone who owns rental property, I depend on contractors who can communicate effectively, exercise sound judgment, and respect established expectations. I should not have to micromanage basic communication or wonder whether a company is even paying attention to the customer paying for its services. My recommendation to fellow property owners is simple: Take your business elsewhere. Find a company that respects your instructions, communicates directly and professionally, and treats your property and your business relationship with the attention they deserve. There are plenty of HVAC contractors who understand that professionalism involves more than showing up with a toolbox. Advanced Plumbing Heating and Air has permanently lost my business. Between the disregard for established communication expectations and the embarrassingly impersonal response to my termination notice, I have absolutely no confidence in their customer service. If they cannot even take the time to spell a customer's name correctly in a response to a formal complaint, I have little reason to believe they will give my property the attention it deserves. One star. I would not recommend this company to any property owner.

Symond came out three days after my AC went out. On time ,…read morepolite ,well spoken I can't recommend another company more than symond and his family. He had to replace the Capacitor . Didn't try to upsell me on anything he showed me what the problem was and fixed. It don't call any other company But MARASIGAN HEATING & AIR thanks again Marc

Symond went above and beyond to get our AC right, I can't overstate how helpful he was. I hope not…read moreto need his services again, but he will be my first call if something happens. Thanks again for all your help! I will recommend you to my friends and family.

Angela came out to service AC unit and she was AMAZING. Not only did she have GREAT customer…read moreservice, she was personable, professional, and very knowledgeable. She explained things to where we understood it and when we had we had questions she answered them perfectly. I recommend this company!

Incredibly rude customer service. They actually hung up on me, even though I was calmly explaining…read morethat the service they provided hadn't been fixed. Strongly recommend NOT working with these people.. incredibly rude, didn't fix the problem, and will likely hangup on you... There are plenty of other businesses that will not waist your money or your time.

From the first point of contact to when they pulled away. Golden State Comfort Systems made my…read morefamily and I feel like we mattered. While we requested estimates from multiple providers, we found Golden State to be the most comprehensive estimate. They even kept us from overdoing our system! Another company attempted to upset us on a massive unit. So glad we steered clear. Greag saved us money, and kept us cool! Thanks again Greg! You guys are great!!!

Greg and Mark from Golden State Comfort Systems have been absolutely amazing. I called them in…read moretotal panic the other day over a water leaking issue with our salon HVAC. Not only did he squeeze me in the next morning, but when we had a couple follow up issues, Greg made a point of getting to us asap to quickly and honestly handle what was going on. He never tried to upsell anything, his prices were very fair, and most importantly, the care and customer service was top notch. If any of you are having issues with your hvac systems, I heavily encourage you to reach out to them.

After 25 years, my Concord home needed a full HVAC replacement. I did my homework -- four quotes,…read moreverified equipment certifications, asked hard questions about duct sealing, zoning, and equipment sizing before deciding. A-1 answered every question confidently, corrected a spec error in their own quote when I caught it, and put everything in writing before I signed. Install day: Austin, Joey, and Edgar showed up on time. Floors covered, shoes covered, house treated well. Two days -- day one removal and new equipment, day two ductwork and zoning. Heating and cooling tested before they left. Full documentation handed over on the spot. No hidden charges, no surprises, no change orders. Price was mid-range among four quotes, but the warranty structure -- lifetime workmanship, no-lemon guarantee, payment at completion -- made it the best overall package. Still have HERS test-out and city inspection scheduled, but based on every step of this process I'd recommend A-1 without hesitation. Austin, Joey, and Edgar did a great job.

Kudos to Jonathan Meza, Maintenance/Service Tech, for the excellent customer service during my…read morevisit. I reached out to A1 because I am a repeat client who previously arranged installation of a heat pump water heater and a heat pump HVAC system in my home. This visit involved checking a UV lamp that my Ecobee app indicated was overdue for replacement. I discovered, however, that my system lacked a UV lamp. Even so, Jonathan shared more details about my setup and showed no annoyance over a call that differed from the initial report. He described the UV lamp options available for my unit and noted that he would gladly return to install one if I chose to add it to my heat pump system. For all your heat pump system needs, I strongly recommend the team at A1 Guaranteed Heating & Air.

Great speedy response Fareeed from HVAC Masters is the best. Friendly, reliable, and efficient.read more

We had a new unit installed at our old house years ago by Fred. They did a phenomenal job then…read more However this review is from today. I texted Fred yesterday, on a Saturday, because our unit in our new house (Not the one he installed) was having some issues. He came out on a Sunday and fixed it in 30 minutes, and DIDN"T charge us. I am not saying that will always happen, but Fred is stand up guy who stands by his work. Solid guy, he deserves all your HVAC business.

Thank you for assisting my family! Water heater works great, and we got a great quality heater…read moreinstalled for a reasonable price!

I just had New Age Heating & Cooling replace my home old hvac system, Jeff is a technically…read moreproficient guy, he offer an honest estimate and attract me to hire his company. Jeff and his staff were amazing, very professional and smoothly detail work, they carefully took out old equipments and replace them with new, works great ! Yesterday (after a few days of replacement), the state request inspector came home and approve they job, says "perfect", thanks Jeff and your guys. Highly recommend New Age Heathing & Cooling.

We bought a house, yay!…read more We bought a fancy new clothes dryer for the house, yay! And even sprung for delivery and installation, double-yay! Installer took a good look at the 3.5" ABS venting pipe hook-up and said "this isn't standard, you might have some trouble". Then, hooked up the dryer. The dryer complained about poor venting, but still ran. And then I noticed that we needed to leave 6" inches of space behind the dryer, for the dryer hose. And I could only open the dryer door halfway. And that there was an obscene amount of lint in the output vent. Boo, double-boo, and triple-boo. OK, I can take a hint -- the dryer vent needed to be looked at / probably at least partially replaced. Not a huge job, but also not something I wanted to leave to generic handyman or duct cleaning service. I reached out to a few HVAC/ducting folks; IAT returned my email promptly (crickets from everyone else, maybe too small a job?). Andy came out on a Sunday (wow!), and I walked through what I knew. He then took a good look at both ends of the vent, and pointed out that the exit vent actually seemed to be flexible aluminum hose, further causing issues with lint getting trapped. A day or so later, he provided me with a quote for the job (very reasonable!), which included a full dryer vent replacement and adding a dryer box, so that I'd be able to reclaim some of the space behind the dryer. I accepted the quote, and his team was out a couple weeks later to take care of the job. As other have mentioned, drop cloths, booties, and masks were the norm. They did a great job cleaning up after themselves, and even ran the vacuum while cutting into the drywall, to minimize dust. As it turns out, there was a kinda tricky turn -- probably why the previous installers went with flexible tube -- but the team creatively constructed the appropriate turns with the rigid ducting, and did the full replacement (see the "after" pics). The dryer is no longer complaining, and it's now within an inch or two of the back wall, thanks to the dryer box. Overall, I'm very happy with their work, and if I even need AC installed, I know who my first call will be.

Needed them again to address low refrigerant in the out door condenser unit. Andrew came out on a…read moreSaturday to diagnose the issue and resolved it the next weekend. Very professional with good communications and nice to have a local service provider for our HVAC system.

Isaiah was a great help. He did a wonderful job and took care of all my needs. He cleaned…read moreeverything after he was done. He and cool supervisor where great his name was John tan M. I'd call on them in future.

Alex S. was very helpful, great service, very knowledgeable about the products and process.read more

I have had Gabe as a technician from this company on more than one occasion and he is absolutely…read morefabulous. Today he also came with someone named Wyatt, who is fabulous as well. At any rate I've received consistent and professional services from this company. BTW: I also purchased my whole house generator from this company and I've been very happy ever since. I highly recommend them. I guess I should mention why they've been over "so much" and that is because I have them do regular maintenance and service. They know what they're doing and they keep my equipment running beautifully.

Fixed my problem the same day I was very pleased. Gabe Hartman was great!! Right now air handles…read moreall my HVAC problems, and i'm very happy with the company.