Windsor is located in the Pembroke Lakes Mall next to H&M. They are tucked between Dillards and JC…read morePenney so you know where want to park closest entrance. Windsor sells women's clothing including tops, bottoms, skirts, casual dresses, shoes, jewelry, hats, accessories and intimate wear. specializes in formalwear for girls and woman.
My daughters like shopping here for their nice formal-ish dresses for homecoming, school dances, quinceañeras and special events. I find the dresses to be decent but they seem to like the options here. Prices can vary but considering material of some of these dresses, the pricing can be expensive for what it is. I can't say I love the options here. Some dresses are nice and some cute options for going out but more for older girls, not really teenager girls. We also came here to shop for cute attire for concerts or fun events too.
Service can be hit or miss. Most of the time we have a good experience but there have been times where we don't get any service. Just depends on who is working.
Make sure you are well aware of their return policy as they have a strict policy on returns & exchanges. My daughter wanted black heels and the shoes were $40, before buying I inquired about the return policy and the staff person assisting me confirmed the shoes were final sales!!! Even if you don't wear them and want to return, you cannot! They have special return policies for certain things. Just be aware!!!
RETURN POLICY:
Within 14 days: Refund will be offered in the original form of payment with receipt, tags attached and no signs of wear.
STORE CREDIT:
Within 30 days: Merchandise may be exchanged or returned for a store credit with receipt, tags attached and no signs of wear.
FINAL SALES:
No exchanges or returns on Special Occasion dresses, jewelry, fragrance, lingerie, hem tape, fashion tape, adhesive bras, adhesive panties, pasties, swimwear, bag charms, lashes, lash glue, face gems and sale items.