The entire Our House team is amazing, I knew it was going to be a good fit from the initial…read moreconsultation. Steve knows what he knows (and what he doesn't stating he'll get back to you - which he actually does), knows he's got a strong team behind him (he's collected the best of best from years in the business and he'll tell you so - but he's not saying it in a way that comes across rude or a hard sell, he's just stating a fact) and everything supports that! After living in our house for 10 years I knew the kitchen could be better, I just didn't know how. I made it clear to Steve that I would need the options and associated cost laid out so we could make an informed decision, we knew the scope creep possibilities could be endless! Steve assigned us to Amy (the visionary and Alex whisperer) and Alex (the engineer, pro CAD user bringing Amy's visions to life) and from there we were off to the races. We ended up taking down a wall and removing the chimney, which led to moving heating, electrical, and some plumbing to the upper floors; we removed two windows and a set of French doors, replaced by one big window and a single door to the back deck. A BIG project, estimated to take 4-6 months, and they came in right at the 5 month mark! Another key selling point is they are familiar with and took care of the entire permitting process - which for anyone who lives in Somerville knows, is no easy task in our city. It was an explicit criteria I had as we were seeking bids. Reid was our project manager, he was on site almost every day and absolutely amazing in terms of addressing any questions. Pat was our safety officer, but also a PM of sorts - he made sure there was limited dust, and overall everything went smoothly because of his attention to detail. When there was a mishap with the dumpster and our relatively new paved driveway, Pat declared, "No dumpster!", they removed trash manually every evening and fixed the pavers at the end of the project. Kevin is a MASTER carpenter, super kind, smart, and generous with his time. When he asked me how I wanted the crown molding in a weird doorway alcove, I told him I had no idea! He walked me thru the options, was patient with all my questions, and shared his opinion what would look best. It's gorgeous. The best example, is we saved our unique door and window trim to incorporate into the new window & door. No one believes me when I say the new kitchen window trim is actually comprised of 6-8 pieces of trim! It's beautiful and a masterpiece! (Also Kevin and team listen to great music and would be awesome karaoke partners!) Brian (plumber), Wayne (HVAC), Joe (electrician) - also amazing. Answered all of my questions, their teams are very courteous and clean - no one entered the house without introducing themselves. And a shout out to Paige, the designer, who saved us countless hours by narrowing down options! We are in love with our countertops. But the biggest compliment comes from friends and family when they see the outcome - they all day the same thing (aside from its amazingly beautiful) it looks like it was meant to be! Thanks to Paige we were able to update & make our kitchen more function, without losing the period feel of the house which is now more open concept. Communication is key, and aside from the workmanship and skill of Steve and the entire Our House team, the fact that they listen and work WITH you is what makes them stand out. As other reviewers have stated, you get what you pay for. This was not the lowest bid, but what we got in terms of process management and importantly the END RESULT was well worth it. We are saving up for our next Our House project!!

We absolutely love working with Our House! If you like contractors that communicate well -- and…read morelisten well! -- you'll love them too. We've now hired them for several projects around our house: a bathroom renovation, a new retaining wall, a new basement foundation, a new set of stairs, and a huge attic renovation project including two giant new dormers installed. We've hired other contractors before for other projects in our fixer-upper, but once we found Our House, we've only worked with them since. OH is really good about doing what they say they'll do when they say they'll do it (while notifying you of any changes), and they're super responsive via email. It's clear that they take pride in the quality of their work, too. When we had an issue with water in the basement almost a full year after the foundation was poured, we emailed them about it and they were out the next day to see what they could do to fix it. Through all the work they've done for us, our project manager and architect were amazing about checking in with us every step of the way to make sure everything was exactly the way we wanted it. Furthermore, when you have lots of construction projects going on in the house you're living in, you don't realize up front just how dusty everything is going to be. It's impossible to contain ALL the dust, but man, do they do a really good job of trying to keep your living space clean. They contain the area they're working on behind a plastic zip wall, and more days than not, they vacuum/sweep the areas they had to track through your house so that they're keeping the mess behind the curtain. We also have two cats that we weren't willing to rehome while construction was going on, and OH put up extra zip walls to help us confine them to the first floor while they worked on the attic so the cats wouldn't get out or get in the way! OH may not be the lowest bidder for your project, but you definitely get what you pay for. They're honest, timely, and professional, and each and every time they've completed a project for us, the result is beautiful. I can't recommend them highly enough!

We hired Boston Best Construction (BBC) to complete a kitchen island and small remodel project in…read moreour Boston condo. We consulted with several contractors and ultimately settled on BBC due to the competitive price, references, and availability. We worked with Eduardo and his team throughout the duration of the project. We are very happy with the outcome. The Quote & Final Price. Of those we contacted, BBC took the least amount of time to get us a quote. The quote was also the most detailed of the ones we received. Eduardo included renderings of the island remodel and surrounding space as well as a detailed breakdown of materials and labor. The quoted price was very competitive -- it was among the lowest. BBC completed the project for the quoted price in spite of a few unexpected complications we encountered along the way. Quality of work. We are extremely happy with the quality of the work performed. We were very up front about certain key requirements going into the project and Eduardo did a very good job making sure to adhere to them. For example, we wanted to make sure the island cabinetry matched our older, discontinued, cabinetry. Eduardo was able to match our own cabinets very closely without impacting the price. We also had a number of other very specific requirements regarding cabinetry arrangement and Eduardo stuck to it perfectly. We got what we asked for. Communication and experience. Eduardo and his crew kept the dialogue going throughout the project. We spoke regularly via telephone, email, and text message. They listened to our questions and concerns along the way and made adjustments based on our input. They were very good at explaining when certain things made sense and when they didn't. Eduardo and his team were not afraid to speak up when they thought their input would lead to a better result. For example, Eduardo and one of his team members (Daniel) had some suggestions about how to cut the granite to wrap around some steam pipes adjacent to the island. This resulted in a much better finished appearance and the additional cost was negligible. We are glad we listened to their suggestions as the final result is better than we had expected. We had a great experience with BBC and would use them again. We recommend them for anyone considering any type of project for their home.

BBC is an excellent firm. For my 2500 sq ft home, Eduardo and his team were kind enough to FIX the…read moreterrible and shoddy work of a previous General Contractor who I had to fire (crooked walls, baseboards that weren't flush, spotty painting, unlevel doors). Eduardo's team was highly professional, kind and good hearted. His people are honest, and high quality individuals. Deeply skilled, and always smiling. Furthermore, they were kind enough to keep their dust and debris to an absolute minimum while my family and I were living through the renovation!! Thank you Eduardo and team-- we are very grateful for your help and excellent workmanship.

John and his guys did an awesome job on my front porch, he was easy to communicate with and stuck…read moreto the estimated time frame. They took down the old porch that was falling apart and got the debris taken away next day. What an upgrade!

Consider this as glowing of a review as one can get. Rich was absolutely great…read more I moved into my new home at the end of August with two masonry projects on tap: patching up a crack in the basement wall and giving our outside retaining wall some real TLC. Not only did Rich take the time to explain to me what was happening behind the surface of both areas, he patiently answered all of my uneducated questions regarding what he was planning on doing. By the time all my questions were answered, I knew he would do an awesome job. The kicker to all of this, is out of the four different quotes I received, he was the lowest by a good margin. And what an awesome job it was. The retaining wall looks practically new and it was built in the 50s! Even my father-in-law gave it his stamp of approval...and I'm still working on getting mine... If you need any masonry work done, Rich is definitely the guy you need to call. Guaranteed you'll love his work as much as I did.

Reached out to LaPorte Masonry by telephone and email for a quote and on site review of the job. I…read morewas recommended to the company from a contractor I typically work with. Did not hear back. I can't speak on behalf of their work because I did not get to that point in the project. I recommend getting back to people and if you are too busy just let them know. There is lots of talk about the economy not doing well due to the pandemic, so it's good to see a company being very busy and that also allows me to give my business to other companies that need the work. I say this in a very non-sarcastic manner. This overall score is not based on the workmanship of the company, but on the customer service, which is a big part of any business whether you like it or not.

Peter Duffy's team took over the work that our previous, nightmare-of-a-contractor had started…read more From the start, Peter and his amazing crew, Oliver and Alan, showed up at our house first thing in the morning, and didn't stop until 5pm or later. They accomplished more in one week than our first crew did in 2 months. Peter was truly invested in the project, and it was clear how much he cares for his clients and his crew. Every step in the process was a collaboration: Peter scheduled appointments between us and the electrician, HVAC crew, and plumbers so we could all walk through the house together and talk through what we wanted and what would work. Peter also made suggestions throughout the process that improved the plan and house in ways that never would have occurred to us. At one point, Peter's crew had the idea to move an original built-in cabinet to another wall in order to open up the dining room to the kitchen, and it changed the entire flow of the house in the best way possible. Visitors always scratch their heads in disbelief when we tell them that the built-in was moved - they insist it looks like it has always lived in that corner of the room! Peter uses the best materials for his builds, and the finishing work is outstanding. Oliver is an incredible carpenter, so our new stairs, kitchen casework, trim around the walls and doors, and tile work in each bathroom is absolutely gorgeous. The existing walls in the house were in bad shape after we removed the wallpaper, so Peter's meticulous painting team patched and repaired all of the walls before painting. The walls are now absolutely smooth and look brand new. The few times there were issues, Peter and his crew addressed them immediately - things were corrected by the following day. Our entire project was massive, and Peter coordinated the work of all of the subcontractors seamlessly so there was never a day that no one showed up to work. Peter's prices throughout the project were also reasonable, especially for the quality of work and materials that they included. Our finished home is more beautiful than we could have ever imagined - we are beyond happy and grateful to Peter and his crew. If you've got a project coming up - no matter how big or small - Let Duffy Do It! Check out the attached social media video we made to showcase Peter's work, along with some other pictures of the finished kitchen, bathroom, and basement.

I've worked with Peter and his crew on several different projects since we have moved into our old…read morehouse. We first worked with the crew to fix our tub surround. They did an amazing job, went above and beyond what was asked. His crew was very respectful of our property, always cleaned up every single day, and most importantly was respectful in their communication and interaction with us. We had several horrible experiences with contractors previously, so we were so glad to work with a contractor who was kindhearted, honest, knowledgeable, and good at his work. Two months ago we finally pulled the trigger and added a 1/2 bath to our property. We loved working with Peter so much that we worked with him again! Small compact powder room, but it gets the job done. Overall pleased with outcome of every project. Peter was helpful in the process as he had many suggestions, ideas in bringing things together. Pricing was very reasonable compared to the 2-3 other quotes that's I've received from other contractors. I was proactive on my end on communicating exactly what the needs were for my family. Communicated timeline, expectations, and cost so that there were no surprise for the both of us. My husband and I have worked with many different contractors, and it's really difficult to come by someone who is as helpful and honest as Peter!

ICS was responsive to questions/requests during bidding process to explain how they arrived to the…read moreprices they gave and considerations for construction. ICS was close on their predicted job start date. ICS has been doing a good job dealing with the start up of a contentious job site in South Boston. Communications with their clients has been professional, conciliatory and determined. ICS did a great job finishing up our project after all the delays. They went above and beyond to make sure all the little punchline items were completed. The building with the new Hardie board looks great and solid installation. I would recommend ICS to friends and family.

We recently bought a house and found we had some issues with the front porch roof taking in some…read morewater. We got the name of ICS from the previous owners as the people who did the roof initially. I called ICS and they send someone out to look within a few days. The person who came to take a look said they would have to send someone else to come take a look. That person never came. I've called ICS back a few times and left them a message. No one has ever answered the phone again or called back. I've moved on to another company at this point.

Bruno coordinated some siding and gutter work on my rental home. I'm happy to share that I was…read morereally happy with the final result and quality of work. His pricing was fair and high value now that I can see the final outcome. Throughout the process he was very communicative and in times he didn't pick up the phone, he always called back to return it. I will be using his services again.

I've waited more than a year to post this, and I apologize to anyone who has been scammed by Bruno…read morein the meantime. Bruno may not mean to scam you, but he will take your money and then do nothing for months. He will not apply for permits, and he will tell you your town/city is the problem. He will blame every delay or broken promise on circumstances outside of his own control. During that time, he will use your money to finish his other projects or (probably) pay his other bills. If you ask for your money back, he will tell you he has bought materials but never provide any proof. If you call Bruno out for his poor performance, he will gaslight you and again blame everyone but himself, including you. I decided to work with Bruno despite a few bad reviews. I figured everyone makes mistakes. But when Bruno makes them, he will not make them right. The only reason I have not pursued a lawsuit against him is that lawyers cost money and Bruno has a history of not paying the settlements against him. It's possible that Bruno has improved his business practices in the year since we last interacted, but I wouldn't bet on it. Neither should you.

Gutter installation. We picked cream which is very close to our trim color. The installers were…read moreprofessional and creative as they installed gutters on the jigs and jogs eaves. They thought seriously how water would flow during a storm. Rain would sheet down our front windows before gutters. Now having gutters, I find myself hoping a storm will roll in! Thanks!

We recently had our roof replaced by Refined Roofing from Refined Home Services. We made a…read morehorrible choice. LIke many people, we rely on customer reviews and word of mouth when hiring for home projects. Despite being the most expensive option, we chose Refined Roofing after relying on other customer reviews. A huge mistake! In short, do not hire Refined Roofing because of their lack of site management, their lack of professionalism, and their deceitful behavior. We live in a neighborhood where houses are close to one another. We were concerned about the impact of our project on our neighbors and made this clear to Refined Roofing at the start. We were promised careful site management from a site supervisor, with a specific promise to tarp the area, including the neighbor's yard, to capture all debris. NO supervisor was on site during the actual execution of the project. As the photo shows, the area was INADEQUATELY tarped, debris was carelessly spewed all over our property and our neighbor's. When supervisors finally visited the site, they promised to repair the neighbor's yard. Once I paid my bill, they refused to make good on their promise. Additionally, the actual workmanship was sloppy. Among other things, they knowingly applied broken shingles to the new roof and did not apply a promised second coat of rubber in one area. Furthermore, the owners of Refined Home Services, Gino and Karen, were rude, dismissive, and dishonest when confronted with the facts. They denied that there was any debris mismanagement or damage, despite the photo proof included here. While the company replaced the broken shingles and finally cleaned up the initial mess, they refused to take responsibility for the damage they caused and left us in the uncomfortable situation they created with our neighbors. In short, Refined Roofing lacks quality of service, integrity, and decency. This company is not worth hiring ... ever.