The best customer service. Personalized touch!…read moreThey take the time to talk the customer about your needs.

Insanely high prices and long wait times horrible communication I had to call ten times to knows…read morewhat happening with my vehicle, would not recommend.

I made an appointment for an oil change, a front-end alignment, and an overall tune up for my car…read more I dropped my car off before work and they were finished with it after lunch time. Went to pick it up excepting an arm and a leg bill. However, I got out of there under $125. I highly recommend them.

Excellent customer service team. They got my quote ready overnight even though I archived it before…read moregetting service done. That just shows their dedication to servicing the community. Will need to stop by in the future if I get the chance! I had to go forgive another business before I could move on. Just kidding! The value is in the customer service employees.

I called this mobile service twice on 2 consecutive days and left a message both times and never…read morereceived a response. I would never recommended this business if they don't have the common courtesy to return a phone call.​

As Aussies traveling the US it's not easy to find help when your RV breaks down. With this mobile…read moremechanic we hit the jackpot. Was expecting major issues & thought "here we go, seen us coming & going to charge a fortune" nothing could be further from the truth. Within an hour or so he had fixed our gearbox selector & the price was super reasonable. Would HIGHLY recommend. If we lived here THIS would be the go to mechanic. Easily 5 stars!

I was traveling through Front Royal on a cross-country trip with my dog and had an issue with the…read morestability of the front bumper cover on my van. I stopped in hopes they could secure the bumper to ensure I would make it safely back home to New Mexico. These are THE nicest guys! True personal service and ready to help out a traveler in trouble. I am so grateful for their help and willingness to take care of me right away! They didn't have to make time for an out-of-town traveler, but they did, and Homer made me feel so at ease. Not only that, he's a real dog lover who showered my pup with love and attention. It made me wish I lived in Front Royal so I could take my vehicles to them forever! This is an honest, caring, and dependable business you can trust. They got us safely back on the road again, and I will be forever grateful! Front Royal car owners, you are lucky to have them!!

I love this place they do exactly what is needed to be done and is done right. The service is…read morealways exceptional and I've never questioned the cost because I trust that I'm getting a great value for my money. Service requested is always done right.

Car wouldn't start and needed towing. New starter required on my Sonata. Done 4:00pm same day…read more Love them.

They get their feelings hurt when asked to back up their work. I thought I was a good customer…read more... But a couple of problems in a row. Told me one thing one time, then lied about it on paper.

I had two headlight bulbs replaced on my Subaru Outback at Economy Auto Repair. The work was done…read morewithin 15 minutes of my arrival and the cost was very reasonable. This is an auto repair shop that is ethical, experienced, efficient and reasonably priced...and just plain nice!

Been going here for years Bill had always done a great job at fair prices. His son is taking over…read morethe business and my experiences with him have great as well. In the past our cars were older and Bill kept them road worthy. Now we have newer vehicles but they still need the occasional repair and this is still the place I prefer to go.

All the staff at this location are always welcoming and descent customer service.,,,…read more I had an awful experience with a 90 year old female and boasted she was the owner.....I swear this lady is on crack or democratically posessed-Maybe Both.

Great deals on great vehicles! Highly recommend this dealership. They will take great care of you!read more

The people at this shop are really down to earth, easy to talk to. Everything was explained to me…read morereally well before being done on the truck. There wasn't a long wait time until they got to my truck and they were quick about working on it. I thought they charged a fair price and the lady at the front desk is super nice. I had several lights out due to wiring on truck and trailer. Plenty of room to get truck and 30ft trailer in. I will definitely be taking my vehicles back here.

I took my vehicle to be repaired and so far so good but they were supposed to call me about…read moresomething else I wanted to get fixed on my car to give me the price but never called so I had my wife call and the lady that answered said she would have to ask someone and would give us a call right back and its been a week and still no call.

Seriously, perhaps the corporate headquarters came down to ensure customer service was prioritized…read more This was by far the best service experience at any mechanic I've ever been to. Every attendant handed me off to the next person as appropriate and then toured me through the small waiting area for complimentary coffee, bathroom, and TV to change at will. Each service member mentioned it too! Then, the guy (Josh) doing my car went through everything with me and showed me prices with choices and made recommendations based on my situation without the high pressure. I felt like everyone here had literally just read the communications rule book on how to treat people. I only went in for an evening oil change, but they topped off all my fluids and vacuumed the car for free! A service that Jiffylube provides to its customers. Although I don't live here, I will certainly be heading back to another Jiffylube in the future, at least if they're all like this!

I had been satisfied with service at this location in years past, so I went again. I told him I had…read morea coupon and they said just wait till I was finished to show them. They did the work. When I go to pay out, they inform me my my 50% off coupon that I'd gotten from jiffy lube email would not be honored by them. Okay. I go to pay with an online gift card that I knew I had nearly $200 on it. The guy argued with me that it had expired because it had a code on it. I knew it was not expired because I had just purchased it and used it on a different vehicle. The young man that checked me out was quite rude and dismissive. He discovered after he entered the card number, it was indeed valid. The whole experience was extremely annoying and he was quite rude. And now I just discovered they did not even bother filling my empty windshield washer fluid reservoir. Makes me wonder what else they did not do. They did not by the way, tell me anything about the conditions of any of my filters. I feel like it was a very half-assed job and after the way the young man was at checkout, I will not be going back to this location.

We've taken our cars here a few times and the service has always been outstanding. I brought my car…read morein for an alignment and they brought me out to show me a problem that needs to be fixed prior to a realignment. They had to order the part, so I rescheduled my appointment. Since the appointment would take some time they gave me a car to use while they worked on my car, and the only cost was to refill the gas when I returned it that evening. Let me also add that they have free coffee and snacks in their waiting area, which is a really nice treat.

I am disappointed with my recent experience at this service center, where I had been a loyal…read morecustomer for years. Recently, after a heat shield fell off my exhaust on a long drive, I brought the car in for repair. I had replaced the entire exhaust system just six months earlier, so I was surprised when they quoted nearly $1,000 for the heat shield, claiming it was not included in the prior work. After discussion, the manager agreed to cover it. However, this left me questioning the clarity of their previous service descriptions. While the car was in the shop, they recommended replacing the rear sway bar. The estimate instead referenced "rear suspension" at around $700, even though I had replaced the full suspension (front and rear) only two years ago. Again, they stated the prior work did not cover this component. These inconsistencies have seriously damaged my trust. When I returned to pick up the car, an employee handed me a broken key (the electronic component had detached). Staff then made rude comments, suggesting I find another service center and telling me they no longer wanted me as a customer. A manager joined the conversation and the interaction became confrontational. The main issues appear to be vague terminology, poor communication about what parts are included in repairs, and unprofessional handling of customer concerns. As someone who is not a car expert, I felt misled and no longer confident in the services I had paid for over time. This experience has cost them a long-time loyal customer. I will be taking my business elsewhere.