I have been coming to Skyline nails for over 8 years and I've always considered it a 5 star place to get my nails done. Based on the way that I was treated today by the Nail Tech Meka (who I have seen several times over the last 8 years and who I have tipped VERY generously and ask for most times), and the way I was allowed to be treated by her by the woman standing in for Thai, AND after the behavior I witnessed a couple of weeks ago when Thai's friend got into a fight with the stand in owner and stormed out of the building, I unfortunately will never be back, and will find another nail salon. Meka has never had a sunshiny personality, but she's always done good nails, so sometimes, I ask for her when she's available. I was getting a gel mani and a regular pedi. Firstly, Meka copped an attitude when she saw I had Gel X nails from a couple of weeks on that she would have to take off, and she said, "I don't do Gel X nails because of my allergies". I said, "I'm not planning on getting Gel X today, I just need them taken off". She rolled her eyes and proceeded to do my nails. I asked her at that moment if she'd rather someone else do my nails, and she said it was fine and continued on. All went well with the pedi, but things went downhill during my gel manicure. I usually don't get my cuticles cut too much. Near the end of the mani, I noticed I still had much of my nail around my cuticle showing, and my preference is to have my nail covered with polish. I asked Meka if she could add polish to that and at first she yelled, "you should have told me earlier, I already put the top coat on". I told her that I didn't mind, and I'd rather have my nails covered. She fixed it and they looked much better. She asked if I liked it and I said yes, they looked great. Then I said, "hey I was thinking, could we add a sparkly top coat to my nails that looks glittery". She immediately screamed at me in a horrible tone and said, "Ma'am, why didn't you tell me earlier, I can't do it, I already put the top coat on". I told her that the top coat is clear polish, it doesn't matter if you put something else on top of it. She rolled her eyes at me and stormed away then came back talking very disrespectfully to me. The lady standing in for the owner came to find out what was going on. I told her. She asked Meka to apply the glittery polish, and Meka said, "No, I won't!" I already told her three times that she should have told me earlier and I already put the top coat on". The stand in owner said, "Oh". She did ask Meka to watch her tone. Meka kept screaming at me. I went to go to the front to pay and the stand in owner offered me $5 off of an $100 bill. I told her that I was deeply upset about the way that Meka talked to me, and I didn't feel like that was sufficient after what she just witnessed. She agreed that Meka needed to watch her tone and apologized for her behavior. Meka said, "You dont need to apologize to her, I told her several times that I couldn't do it and she doesn't understand how nails work and she doesn't listen". The stand in owner told her to stop but she had a HORRIBLE attitude. The owner offered me only $10 off, after the way that I was treated, I should have had a refund.
I absolutely adore Thai. She has been wonderful to me over the years. But I will not continue to come to get my nails done here to be spoken to the way that I was spoken to, and for it to be acceptable enough for me to then get charged for a full service that did not satisfy what I asked for. As long as Meka works at this salon, I won't be back. I am deeply disappointed as I thought we had a great relationship and she just treated me like utter garbage. read more