Just moved here from Oregon in October. Quiet friendly neighbors beautiful area hey it's Durango…read morewhat would you expect! Trish the manager is very helpful and friendly. Maintenance is there when you need them. Thanks John. This apt was so clean when I moved in. Fresh paint new carpet everything works great. So far so good!

Lived here for 10 years. Management and staff always courteous and responsive. Fair rent and…read morebeautiful landscaping. Was a great place to live! Highly recommend.

They kept my deposit after leaving my condo spotless. In addition they requested an additional 350…read morefor clean up which I regretfully paid because they claim I owe an additional 800 and sent a collection agency after me. Totally wrong and immoral.

Absolutely horrible. They did nothing. Allowed tenants to bring in chickens and pigs after I…read moreclearly said no animals. They never checked on the property. Terrible Company. I lost a lot of money because of them.

This review is not based on the work but communication .I filled out a request form and called was…read moretold to text, which I did.... NO RESPONSE and yes I checked my SPAM folder. Just respond one way or the other.

Casey and his crew have been cleaning the windows of our home for several years now. When…read morepossible, we have them come twice a year. Casey is meticulous and thorough. He trains his staff well. He or the crew leader always do a final inspection. It is easy to communicate with Casey, I just send a text or an email. Because they are so good, they are usually scheduled well in advance. They are worth the wait!

Awful Really Extreme Mismanagement should be their full name!!! They are a joke of a property…read moremanagement firm in Durango. AREM is now under new management but unfortunately, Megan and her husband are apparently as incompetent and as dishonest as the previous owners -- just more arrogant. Their bookkeeping is atrocious and they treat renters and owners alike terribly. If you are an owner, they will systematically cost you money always in their own favor. In my opinion, they might be funneling money out of various HOA's and into their own pocket. It's hard to tell if they are incompetent managers or competent thieves, but either way stay away from them. They treat renters in a horrible fashion as well from what I hear. Terrible!

AREM managed a property of mine for several years. Due to their incompetency I had no choice but…read moreto move on. They made numerous data entry errors with their accounting system, all in their favor as far as I could tell. They did not follow requests I gave them regarding maintenance, costing me hundreds of dollars. I reached a point where I had to work directly with the tenants and take over most of the PM responsibilities. And finally, they do not seem to understand or even care about the value good customer relations can provide. Go with someone else; there are many other choices in the Durango area.

This apartment has the best value in Durango, it's a new building with alright pricing for rent…read more I like the quiet neighborhood and the quiet neighbors. But unless you can afford to put $2000 a month on a one bedroom, Durango is not for you. While there are "cheaper" options in Durango, you're going to sacrifice about half the square footage and the comfort of being in a nice neighborhood. Overall I'm going to stay at the confluence because I like being in a quiet neighborhood away from downtown, and if you like that sort of stuff. I say go for it.

BEWARE!!! Had a maintenance issue with my apartment…read moreliterally vibrating for months. The Confluence manager at the time had CALSTEEL assess the issue. They discovered that the AC units for the entire building were located above & below my apartment. They were supposed to have a thick cushion of foam around them but had nothing, which is why my apartment was literally shaking. Resolved the issue with the manager at the time & agreed to be relocated to a different apartment in the Complex with no more than a 10% increase on my lease renewal. (Still have a voicemail with her saying this). Received my lease renewal a few weeks later and the price had increased from $1100 to almost $1600. I contacted the office and the manager no longer worked there, she was replaced by Sabina, who completely ignored everything I had worked out with the previous manager. She continually referred to my issue as a noise complaint when the issue was with my vibrating apartment. I showed her the CALSTEEL assessment and she said that she would have to get it assessed again by her provider even though CALSTEEL already provided the assessment on behalf of the Confluence after I submitted a maintenance request. She then told me that if I wanted to relocate to a different apartment in the Complex it would cost at least $2000 a month. Had to leave Durango because I suddenly no longer had a place to live during a housing crisis. Absolute Worst Experience Ever & I've lived in Colorado for 31 years.

Katherine was terrific. She was able to develop and implement a plan to move my property. 10/10…read morewould use again. Went above and beyond to get the deal done. She is a valuable source of information and cannot say enough great things about her. -rh

In my very first phone call with Katherine she asked really thoughtful questions so she could learn…read moremore about our way of life and how our home could suit that. We were out-of-town buyers and Katherine stepped up to be our eyes and ears on the ground, connecting us with all the businesses we needed to make our purchase (including but not limited to home inspector, contractor, water rights attorney, we'll services). Katherine is meticulous, attentive and ethical. She has gone above and beyond to help us at every part of our search.

I have lived at Rocket Pointe for 6 months, and I can honestly say I love living here. The office…read morestaff and the maintenance staff are friendly and quick to help you with any maintenance request. The residents are nice, and the property is well taken care of. Moving here was definitely a good choice. Cary L. 2/2026

1. When I first moved in to the apartment, I had just got done driving a long 16 hours, only to…read morearrive to a locked apartment when told it would be unlocked upon arrival. After waiting what felt like forever for someone bring me the key, the apartment was literally dirty. It had appeared that no one had cleaned it after the people before me moved out. There was literally hair in the bathroom and visible dirt on the floors. 2. I don't know how these are considered "luxury apartments" because everything about it was so cheap. With the price of the apartment you would think you'd be getting something nice. 3. Most of the staff are the some of rudest/unprofessional people I've ever encountered. There was a time that I had requested some maintenance on my sink and the guy who came in to fix it IMMEDIATELY seemed like he didn't want to be there and made it feel like an inconvenience WHEN ITS LITERALLY HIS JOB. Another incident with some guy named Josh (pretty sure the same guy who came in for my sink) RUDELY confronted my friend while she was walking my dog to tell her that they have been trying to get a hold of me via email when I haven't even received any emails. I'm not sure if they treat every resident like this or if they think they do it to me just because I'm a younger college student. 4. The picture I attached just shows how bad the staff is with snow/ice removal. It shows my mother trying to get across an excessive build of ice to get to my apartment. They put a cone there but as you can see in the video, the cone is almost completely engulfed in the ice. Overall, I would never recommend this place to anyone and would even go out of my way to tell anyone to NOT move into this place. Honestly the only reason why I even moved into this place was because it was the only place available at the time.