The Technicitions that came out to service my care were Awesome and the Gentleman that removed my IID was super nice his name is Paul. However I do feel I paid a lot to end the contract I paid $500 and I really feel that was too much $250 would have been much better. I'm grateful to finally have it removed and my car can now start without having to blow into a machine it was a big inconvenience but, it was my own doing. My rating is for the Technicians that came to my house. They were really the best part of that whole ordeal. read more

These cameras are shit. I got stranded on the highway going to my regular day calibration appointment and the machine just stopped working. Wouldnt let me take a test and ended up locked out. I have no idea what to do ,no one ever answers the phones and the app no longer works. This feels so wrong. Theft of services for sure and more read more

SkyfineUSA - Interlock Systems Near Me - Sandy, Utah

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this company charges for things that are illegal and you can't dispute it. When you dispute it, they add a $75 charge. I have fought with them to get my device removed from my car and because they stall they're gonna charge me for another month I would never ever consider this company to get an interlock device from the supervisors that you talk to are rude and disrespectful. read more

Do not use this company! They aren't accredited, they've been reported to the better business bureau, and they give discounts to customers that give them positive reviews. There are so many hidden fees. I have paid well over $1000 in ridiculous fees. They are in empathetic to concerns and will not reverse charges. My credit card was expired. Because of this they charged me multiple fees, locked out my device, required me to pay to get it back on even though I called and paid my entire bill with an updated card on the date it was due. I have over $200 in fees for paying an on time bill. I've never seen a company operate with such shady practices. Please save yourself some precious time and money and stay away from this horrible company and experience. read more

This company is worse than A1. They charged me $166 and still don't know why just like A1 they have you by the balls because of a mistake you made and they know it and they treat you like crap. Skyfine is worse than A1 do not go with either company. Overcharged, random charges and they change your date and time all the time and I've missed an appointment because of that and have to do another two months. I HIGHLY recommend to go somewhere. I would put zero stars if it was an option. read more

They are toally scame . It cost 75 dollas to installied the deviced but it cost 535 dollars to remove it. Becareful that a lot of hidden fee. Im also attach a picture of it, take a look before call them. Im just finish the DMV compilating . Here is the link to DMV https://drive.dmvonline.ca.gov/s/complaints?language=en_US Dont let them taking your hard working money. Im also attach a picture of it take a look. read more

SkyfineUSA - Take a look . I will post it on every single website of them. - Interlock Systems Near Me - Sandy, Utah

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Don't ever come here they offer you free installation to get you in and then once you're with them they charge you for everything. The guy told me if I wrote him a good review he will take out some $$ off my monthly payment. Never do business with them fuck yall take your business else where dnt ever come here! read more

Bunch of scumbags; hope they change their ways. My case required 3years of interlock. And a friend recommend skyfine because fairly inexpensive and they came to you for install and calibrations. Big mistake. They charged me over a thousand dollars in the first couple of months, and i panicked because if they were charging ridiculously high in the first 90 days of service I was dreading the bill by the time my contract with them expired in THREE YEARS. I tried reaching out to them and reason with them, expressing my dilemma, but I reached the customer service from HELL. I have experienced all the typical complaints I find online for skyfine: overcharging, hidden fees, faulty equipment, and it was always my fault. It could not have been; I have almost 4years of sobriety by now and I am in the right state of mind, but skyfine does not understand reason. Skyfine takes advantage of you no matter what. I bet many of their positive reviews are bought, I have bought into it myself. Skyfine asked for me to give them positive reviews on a couple of occasions for a discount on their charges, and I fell for their scheme as I needed the money. There where times skyfine took all my money, as I was struggling at the time financially, and I expressed to them how it was my sole intention to do everything right as I honestly did not have money to buy personal hygiene, socks or underwear. I was putting everything off till the last of the month because I didn't know if I was going to have enough money on my bank account for something that came from skyfine and if I didn't have enough then I would have to pay over 100$ to them for not having enough funds; it was weird how initial payment would bounce but when they charged the 100$+ for the late fee it would always pass yet there was no reasoning with skyfine. Overall, I'm happy they are no longer in business, and hope they better themselves. The last time I got calibration the tech gave me a letter from skyfine stating that for 400$+ I could get some type of insurance to pay for future faulty equipment or lockouts at no extra fee as the company was attempting to better their image. Pretty sure they knew they where going out of business and I bet they ripped a bunch of people off with this last insurance scheme; I was about to pay too but anything that has to do with paying skyfine I put it off till last minute and now I find out they are out of business | THANK GOD. Skyfine you are scum, you need to change. read more

my name is Vivian I haven't had any problems so far and they helped me get my ignition next day after request I was able to get my calibration no problem the tech super nice and on time all good so far. I have 3 more months to go read more

Terrible company and terrible customer service. Huge scam. they constantly hang up the phone on me and send me to the wrong location after reassuring me that the issue has been fixed read more

thank you to skyfine usa in these comments are ridiculous and stressed me out for no reason I'm getting mine removed tomorrow and I had no problems with company at all. the day I called for installation they came out next day no billing problems and no hassle at all I got back my license and I couldn't of done it without this company! thank you can't wait till tomorrow I'm free from interlock read more

ABSOLUTELY DO NOT USE THEM!!!! they will bill you from everything that is wrong with their device. it is designed to fail so they can bill you. DO NOT SIGN anything. when I called I told them I only needed the device for 6 months and they made the contract for a year and said nothing to me about it. DONT USE this company they are the cheapest because the will get their money from billing you every step of the way read more

Hello, First let's take a second to review Skyfine USA Customer Review Rating; 1 Star- 1.25/5. Next, lets scroll down and read the comments. They average almost 3-4 complaints per month for unforeseen charges and poor customer service. I should have done my homework before I took their referral. Shame on me. ATTENTION NEW CUSTOMERS! Please read my post before considering Skyfine USA. - I woke up at 7am to a fraud alert charge from my bank at 3 am notifying me Skyline was trying to make a transaction of $8 to my account. So they DENIED the attempt. Which I thought was odd because I originally signed up for automatic payments for $84 a month. Why just charged $8, seems so they can scam the bank into thinking its fraud, so later down the line they could charge their customer a DECLINED PAYMENT FEE. (Which did happen, stay tuned) After reading that 3am fraud alert message, I called SkyfineUSA to gain some details about this situation. I spoke to a man named Nathan or Nathaniel. At this point I am confused and in need of help. After explaining my circumstances to Nathaniel he was very short in his answers and kept repeating "the invoice must post in order for to retry payment which will take 24 hours", and he suggest I should contact my back to give permission to SkyfineUSA. I kept asking questions for clarification about late fees/decline fees and he kept repeating " you must wait for the invoice to post, and that takes 24 hours". I didn't know what that meant. It was only after I asked if I view the invoice on the app, will it give me an option to pay. He then said yes that it will. My main point with Nathanil is that I am a confused customer wanting information, and he did not provide the upmost service regarding informational tools I can use to help me resolve my situation. He was dismissive and unempathetic. Worse customer service ever. Long story short, my monthly service charge of $84 tuned into a $200 charged they automatically pulled from my account. I have already reported them to the BBB, and it is under investigation. Shame on them. read more

SkyfineUSA - Interlock Systems Near Me - Sandy, Utah

This company will take your money and never provide any customer service. I was not court ordered but could only imagine the difficulties working with this company to stay in compliance. Predatory return policy, rude or no customer service, faulty devices, and they do not care about trying to make your situation better. Please stay as far away from this company as you can. read more

Adding to my 7/23 review, I'm updating to let you know Skyfine charged $344.04 to my credit card - all on August 2. $198.01 was for "service", the other amounts were for "merchandise". This is insanity. I did not buy any merchandise from them. If I call and go on hold for 20 minutes, I'm sure they're going to claim something that is in the contract I signed. As others have noted, everything was signed on an ipad outdoors in the glaring sun, and there was no to read it, let along question it. I'm with these guys for a few months and I'm done, so it's not worth changing them out at this point. Please be aware. This is a very dishonest company and they gouge you every chance they get. read more

DO NOT USE THIS COMPANY. They will scam you and take as much of your money as possible. Please, do yourself a favor and google them first. They have multiple class action lawsuits against them and countless complaints from people who had a similar experience to mine. Seriously, look at their Better Business Bureau Rating (F) and reviews, look at the class action lawsuits, and look at the news articles where they illegally disable and take peoples cars. They have ruined lives and almost ruined mine. The price they quote is not the actual price they charge your credit card once they have it on file. Their device caused my car to stop working after 6 weeks - I paid $400 to replace my car battery because they said that was the problem and their device still did not work. I had to pay to tow to a shop, then pay them over $500 to just uninstall the device that did not work. After I ended my contract with them and had the device removed, they charged my credit card another several hundred dollars for violations while using their device. I never had any violations so when I asked what they were, they told me I would have to pay them just to find out. It's hard to believe a company can do this legally and operate the way they do. They are terrible human beings taking advantage of people and they will take as much money of yours as possible as soon as they have your business. Please do yourself a favor, never use them and go with any other company besides Skyfine. read more

I am so upset. This company sucks. They are charging me fees that they never told me about. All in one transaction taking more that half of my bank account without my knowledge. I'm not even halfway through the contract and they are charging me like crazy. The machine goes off on its own and I get charged for it. Then my car shuts down and they blame it on mechanical issues. Then later to find out that it was their machine the whole time and I get charged another $500 for that as well. I am so pissed and they know that they are taking advantage of me. I hope people read this so that they can avoid this and not be taken advantage of. read more

You are asking for details...let's start with the hundreds of dollars in fees that get taken without permission or advisement. The lack of response anytime there is an issue you just get placed on hold for hours on end. When you ask to have auto payments removed they disregard your directions and continue to charge you for things like missed calibration appointments when their technician didn't even show up. I was lied to from the start when they advised they would provide brand new equipment and they continued to lie throughout the entire time I had them. Their customer service personnel are a joke, and considerably the rudest people I've ever been unfortunate enough to deal with. You would be better off with any other company. read more

If I could give half a star I would. This place is run by crooks who get away with theft and fraud. They charge people with lots of undisclosed fees and since they require your bank info they don't mind just taking any money right out of your account any time for ANYthing. You have to call & see what you're being charged for. Eg: When I changed my address for their tech to come out and calibrate my device (probly the only good thing about Skyfine USA), they charged my acct 160$! When they finally answered my call they said bcuz it was a "different region" - it was 5 mi away. Fuck these creeps. Then the mouth piece on their device fell out all the time from the start, so id push it back in to use it. Over time this caused a tiny crack where the mouthpiece went so they claimed it had to be replaced even tho it still worked fine and that this would cost me 2000$! They tried to take it out of my acct but luckily the bank said hell no to these crooks! NEVER EVER trust this company with your business or your car & definitely read other reviews about them. They're all similar only I found out too late. Booo!. I had to go thru another company bcuz I still had to have one so I have used Smart Start for a few months and its been 100% smooth sailing, not ONE single issue read more

I have had a good experience with the company working with me and making calibrations simple and easy, i would recommend Skyfine to anyone looking for convenient service and simple usage of the device. The employees really seem to care for you! -Briana C read more

Absolutely horrible! Do not use them for interlock service! They are very inconvenient and charge you any way they can. Even if you have zero violations they lie and find a way to charge you. Extremely messed up company. No wonder they have major lawsuits against them! Im livid with them. No regard for people and causing major issues. Again don't use them!!! read more

Customer support is very disrespectful and my interlock device will have a 60 sec count down and while it's counting down the device will start beeping as if I'm missing the retest. read more

Horrible business ethics. I know I efff up but they will take advantage if you. After calibration. I was clean but still blew dirty they set you up on purpose to make their money. I ask to get a new unit and they hung up on me. read more

Would give zero stars if I could. SkyFine USA installed an interlock device in my car and then almost a month after it was uninstalled, charged my payment method $207 after they claimed a plastic piece was broken. Their customer service person was rude and said he would happily provide pictures of the damaged product. When the device was removed from my vehicle, there was no damage to it. They did not get my approval for charging my payment method. When I asked the customer service person about it, he incorrectly stated that I was told there was damage. I was not contacted by phone, email, or text message by the company about this "damage" before being charged. I have no supporting documents to prove or disprove that the damage was done to the device in my car because the company has not provided me with these pictures they said they have. read more

When you call them, they are so nice and polite. Welling to help in any way possible. Tell you free installation and only $59 per month no hidden fees. Don't believe it. They charge you for installation and all kinds of fees. What started out to be $134 dollars and $59 per month is now a total of $196 and $82 per month. Be aware. They are liars and rude. When you talk, they talk over you and treat you awful. Please do your due diligence and check out others. Make them send you an email stating what the fees are and don't go by the guy on the phone. read more

Sky find usa is a disgrace. Absolutely no customer support. They claimed I damaged their interlock device during the calibration. It was in full working order when I use the day before. They told me it will cost me $1600 for the damage. I was very upset and told them to remove it immediately which they also tried to charge me $389. I refuse to pay without proof of me causing the damage. I cancelled my credit card. After a few days they attempted to automatically withdraw over $ 5,000 from my bank without my knowledge. Attempted to speak with customer support after they accused me of damaging their device. They would not listen. A horrible experience that I'm still trying to resolve. I already paid approx $1000 for using it for just 5 months. This company will scam you any chance they get. read more

(SCAM) Skyfine is an extortion group. My mother needed an interlock device to satisfy another state. Skyfine told her they would service her and she will meet the requirements for the other state (completely untrue). I went to their office and it was a shell office with no one inside, a sign with a phone number, a pc webcam hooked up to nothing, and a desk and a chair. The interlock device was installed into my vehicle, but after finding out the truth they would not give her a refund and said she would have to pay close to five hundred dollars to take the device out. We tried talking to all four of their employees and was hung up on several times, very little to poor customer service, and also was transferred to Delta airlines a couple of times! My mother called to reschedule and was charged twenty-five dollars. We did not pay anything. We have contacted the Better Business Bureau, Attorney General, and Federal Trade Commission. From my understanding BBB already has complaints. If you are seeing this please do not get caught in their scam. If you have been upcharged or scammed by them please get in touch with Better Business Bureau, Attorney General, and Federal Trade Commission. We are working diligently to shut these people down. read more

SkyfineUSA - Interlock Systems Near Me - Sandy, Utah

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the worse company to go with. unrealiable tech support. bad customer service. will fine you for any excuse the can come up with. i was charged 150 dollars for simple address change. technicians dont go to me. i have to drive over 80miles to the nearest calibration center. when i try to call no one answers. save yourself the hassle and your money. bad buisiness. read more

Bait and switch. Filed complaint with BBB but their rating is already very low. They will promise rates and services that will change once you install the devise. They will overcharge and sneak in charges without notification or explanation (claimed I must have left the car running and missed a test). They require disclosure of all your information before you speak with them so their contractors and employees will ask you for your full social security number "as company policy" before discussing your account. There is no way to talk to them unless you provide this information so everyone you speak with will have all your data. They will promise to waive installation and removal fees. When installing they won't charge but will charge other things like a unit leasing fee and insurance on said unit, but when uninstalling is when they get you. I was charged $638 but when I complained they lowered to $500 even though it was stated when securing the service that installation and removal fees would be waived. Do not do business with them. read more

Would highly recommend this company always getting great customer service and the technicians are awesome and work with ur schedule

Horrible company. Do your research first. They will draft your account for everything you have.

Skyfine devices are unreliable and cheaply made. They only work 50% of the time. When you call tech support they are rude and unhelpful. This company always places the blame on your car or you. Not their cheap device. Shop elsewhere, not worth the money. read more

o They don't even deserve one star, these people are crooks robbing poor people in the middle of a pandemic for the. They work with nothing but hidden fees. So I have asked them multiple times to take my friend's card from their system from a one-time payment I had to make last-minute cause and they won't take it of the payment system and keep charging ridiculous fees every week. I believe they are purposely locking me out if they charging me all these hidden fees who know what they are even capable of. They act like they can charge us whatever they want and we have to pay it to keep our license. We should all get together and get a lawyer because they are taking advantage time they pay for their bad business, Even charge me for every call I make to the 130 dollars each time and 300 dollars to service the device locks me out. read more

DO NOT USE THIS COMPANY. They are beyond shady! They charge for things that are THEIR fault. Request to know what i was violated for but they want $75 to give me the report. WTF? I havent violated any of their rules the machine is faulty and gives CONSTANT errors and thats my fault. They will nickel and dime you every chance they get. This company is FULL of hidden fees they dont tell you about and are not disclosed in the contract! The customer service reps are VERY DEGRADING! Charging for things that are completely the companies fault. There isnt a thing in the contract about ACH draws at the time they do it but the rep lied and told me there was charging me $88 for withdrawing money that wasnt there at 1am but infact was there, but it was my banks fault for not accepting the charge because Skyfine is on the East coast but are stationed in Utah which is right next to Idaho. COMPLETE BOGUS INFORMATION provided on their behalf. Then bribed me with a $30 off coupon if i gave them my Probation officers name to recieve reports but guess what she never did because an email and phone number was not given. AGAIN they are working behind the scenes to rip you off when the whole process from start to finish costs you a lot. As a single mother of 3 and already struggling to provide its completely unacceptable for you guys to be stealing money from people in this already hard economy just to fill your own pockets. PLEASE DO NOT USE THIS COMPANY. They will find ANY way to get in your pockets! read more

do not use this company! they are scam artist. product doesn't work, charge to fix, remove product and charge $1600.00 for "damages" of product they removed. there is class action suit against these crooks! read more

I wouldn't give them even 1 stare rating it's unfortunate I have to deal with this. Honest person doing my part to comply and make payments on time following all guidelines and I'm still being cheated out my money. I make the same payment every month for 8 months and this month they added $12.99 gas surcharge fee that I was not aware of and was charged a late fee plus lockout fee. $12.99 turned into 126.00 penalty due to lack of notifying customers properly. If I would've known there was a new $12.99 fee added to my monthly bill I would've happily paid it but instead they get you and penalize you so you have no option to pay to operate your vehicle, easy money for them. This fee is not included in the contract nor was I given an updated contract reflecting changes. I was hung up on and yelled at for questioning proof of notification they said was emailed of new fee change. If this helps someone please do not do business with this company I'm not sure how they're approved by the state when they are straight up committing fraud. We don't give our credit card for you to charge whatever you want when you want, we agree to a payment via contact and keep up with agreement signed for the duration of time. I've contacted my attorney to review the agreement. read more