Staff : insane, rude, disengaged, swearing at each other in front of the kids. Safety: minimal. Fun: a lot. Kid loved it. The bday party room was nice. It was great for a party and all the kids had a blast (ages 2-6). Hard to argue with that. Parking is weird and the lot is confusing, in bad weather it was wild. read more

Not the cleanest trampoline park I've visited. Facility looks older than most. There is a mesh that surrounds some parts of the structure making it difficult to supervise your kids from a far but at the same time limited "seating" available around the perimeter (you sit on the floor around the edge of the trampoline if. you want to keep an eye on your kids). Place got crowded quickly. Staff not the most enthusiastic. But they do have functional trampolines! Kids probably wouldn't notice the difference as they had a blast and already asked to come back. They loved the basket ball area. There is also an interactive play area (similar to a Wii) where you are to take turns (only 2 people can play at once)...good luck getting a turn. Pizza, popcorn and snacks and jump socks available for purchase onsite. Lots of parking as it is in an industrial area. read more

Workers are nowhere to be seen! Honestly offended very much waited for 15 min of the time i payed for just to get and icee. I would expect better and to see so in the future! read more

This location is extremely poorly managed. Children's safety is apparently not a priority. Long story short. My wife and kid were at sky zone. A grown man attacked our kid(6 years old at the time). She advised the manager on duty. Manager said he would tell the grown man(child assaulter) to apologize (which he didn't) but wouldn't tell him to leave because he's a paying customer. I spoke with the manager over the phone and asked him to investigate because assaulting a child shouldn't be tolerated. He said he'd investigate and call me back. I've reached out a few times since but he hasn't responded and won't return calls. read more

Kids love it here ! Great way to get their energy out even for an hour they love it. Food and water overpriced but you can bring your own drinks and snacks. Washrooms are not up to par. Definitely needs more attention in this area! Other than the bathroom concerns it's a cool place! read more

Sky Zone Trampoline Park - Trampoline Parks Near Me - Toronto, Ontario

This company is dishonest and not transparent. Visited with my toddler in July 2024 and was upsold a membership because it was a "better deal" than a 1 day pass. I was assured that I would not be charged for additional months. Despite this conversation, the company will not refund the additional month that I have been billed. I have reached out to customer service, and was only offered a 3-month pass which I declined. I will not take my children to this dishonest business again. read more

Paid for the Mega VIP party for my son's birthday. Worst experience ever - The place was overcrowded, the tables and bathrooms were dirty, the staff was rude and disorganized. Our host looked like she hated her job. Maybe a place to go and Jump for 40 minutes top ....but DO NOT book your birthday party here. Save your money!! read more

My 11 yr daughter went to a friend's birthday on 22 Jul...we have been to this facility many times in past The girls were using the female restroom when 2 female skyzone employers entered the bathroom and started yelling for my daughter to leave the bathroom This was a very unsettling and embarrasing event for my daughter and this ruined the birthday party for all the parents in attendance My wife and daughter went to management to ask if this was normal for staff to harass kids in the bathroom and embarass kids in front of their peers. The 2 employees in question were disengenuous and their 'apologies' were forced...clearly they do not accept any fault in this issue I have written skyzone corporate ...as well as some of the other families...and expressed our concern that the staff in question lack sensitivity training and that we...as a large group of parents ...will not use this facility again read more

The policy regarding the Access2 card is strange. Parents accompanying children get free access here. Twice, my child with a disability was allowed in for free, but on the third occasion, they said I had to buy a pass. We spent over an hour getting here, feeling disappointed and upset. I kindly request Sky Zone's administration to withdraw from the Access2 program to avoid misleading people. You're not providing any real assistance to children with disabilities, so participating in the Access2 program is deceptive. The manager showed me an internal email that said that children with disabilities do not have free access, only accompanying parents who already have free access. read more

pretty disorganized with not much to do kids got bored quickly! music is 100% not appropriate for the age of kids at the place. read more

Keep it moving or jump right in? You're probably looking to exhaust the energy of you kid aren't you so they can be calm for the afternoon or evening huh. Well, go head and JUMP right in but hear me out before you start bouncing around. First things first feel out an waiver online so you can avoid the line when you get there. One hour with special socks that you HAVE to have, equals to about 21 bucks. You get a sticker that you slap onto your kids shirt that'll let the employees and you know how much time your kid has to jump. The food here is ridiculously high especially for just a slice of pizza from Domino's (do not buy), don't over spend buying food for your kid when you can just leave and purchase within your budget. Area: They have great seating and lounging area for adults but honestly if you're bringing a toddler like myself who is an active 4 year old you will be with your kid. Older kids, parents will probably utilize the lounging area that also has tvs. It's all out in the open so don't misunderstand thinking it's a private area. It is tuck away near the food stand(which u should avoid besides a coffee). The jumping area seemed up kept and clean, a few areas behind jumping sections had some type of big industrial equipment, not sure what that was about but not to distracting I'm just observing. When you come to the play area, if you have kiddie bags and coats you will notice everyone has their belongings on the floor near the gates no lockers to my knowledge. Issue: The problem here is really the employees within the bouncing area, they just aren't attentive. The employees are all young teens, the problem with this it seems as though they aren't teaching them attentiveness. When you bring your toddler we had no idea you had to stand in line to jump, we were rudely told by another parent. I simply told the employee, this was your job he apologized and said its so many kids... Maybe if this is true, then each jumping section should have two employees instead of one because it's just not effective with one. To be fair another jumping section monitored the kids absolutely perfect without me having to jump in, he was attentive and instructed the kids errors they did. So this could be an individual bases. FORM A MEETING management. Time Management : when your kids time is done in the toddler section a whistle is blown & announcements are made. This is the que to gather your kid, if you don't I believe they look at the stickers I mentioned above and let the kids know your time is up and the new kids are up next. Word of advice certain sections such as the horizontal ladder, takes long because the kids are trying to climb it. That line usually has 8 kids, plus the kid who's trying to climb and constantly falling. Be aware that may be 15 minutes or 20 just to try out that particular section. So, with that said regardless if you're going to that section, purchasing an hr is the way to go! If you're wondering if it was alot of kids, the answer is yes but you will manage it's not that crazy the place is rather big. Would I bring my kid here again? Yes! Searching for good activities like this in Canada is tough, but I would keep searching still. Go head & bounce around!!!! read more

The Sky Zone has 4 main points of attraction. Trampoline Dodgeball It was my first time on on a trampoline, so it was a very clumsy experience for me. The mobility is surprisingly limited since when you bounce, you're an open target. This turned into a very challenging game where you need more than a good aim and fast reflexes to win. Open trampoline area If you just want to bounce and not afraid to do a few flips, go for it. I liked this area just by testing how high I could bounce. The staff monitor this area closely and do not take kindly to people running in this area or bouncing with just one leg. There were some people swapping trampolines back and forth by timing their jumps, which the staff did not take kindly to. No sitting as well in this area. Foam Pit This area is one of my favourite things to do since you can throw your body in here without worrying about it hurting since there was 4 feet of foam cubes to protect you. Make sure you take off our glasses and keys though since people tend to lose those when the fall in. Dunk station The goal is to bounce and dunk. A LOT harder than it looks and sounds. You'll want to try to do this over and over again until you get it right. A downside to this location is that you're not allowed to wear action cameras or GoPros since they're worried you'll injure yourselves. The staff also appears to be overwhelmed as well. My friend lost his car keys and they were unable to find it. They said they would check the pits at the end of the month, but I seriously doubt they're call him back. Overall this was a fun experience and it really works up a sweat. Try jumping on the normal ground once you're done and you'll feel like the gravity has been turned on. read more

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This place was ok. We went with our kids and they were mostly bored after about 30 minutes. The staff are younger kids who are more interested in texting or socializing with other than doing anything to make the experience more engaging for the patrons. Once the kids had jumped a few times, they really just wanted to shoot basketball hoops. With 10 other kids wanting to go the same thing, they spent way more time sitting waiting for their next shot than doing anything else. We might as well have just taken them to an outdoor park with a basketball hoop, at least they could've played more. read more

Sky Zone Trampoline Park - Trampoline Parks Near Me - Toronto, Ontario

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After COVID, this place is extremely disorganized. The bday party was really badly organized, it was missing basic stuff in the party room like water and ustensiles and even a lighter for the candles. There was no one to help organize and orient the guests, I felt really bad for the bday boy and his parents. read more

If you want to tire out your kids so they go to bed early then this is the place you want to take them! I've never seen so many kids in one place! Running, jumping all around. Just watching them makes you tired! You can sign up/pay online for time slots (30min or 1 hr) and complete the waiver online. This avoids one step when you get there. The have jump dodge ball, jump basketball, a few jump areas and a jump foam put. Basically trampoline like areas everywhere. You have to buy their special socks that have grips on them (approx. $3 but you can use them several times). Popular place for kids birthday parties as they have several party rooms that you can book (I believe max time 1 hr) but you can also buy their catered food packages or bring your own food. There are employees everywhere watching to make sure people follow all the rules (all the employees look like they are in elementary school...lol) Definitely for kids a great time! The adults can sit on the various couches and watch tv if they don't feel like jumping around. read more

The place is good and well maintained. However, was expecting a bit more challenging hurdles. read more

Sky Zone Trampoline Park - Trampoline Parks Near Me - Toronto, Ontario

I am a fan of this place! It's a great way to get exercise, while enjoying bouncing on a trampoline. I went here with a group of friends, and we are all min-20's, and we really enjoyed this trip. The entire place is clean, and there's staff everywhere and my group and I went during the early evening (around 3pm) there was not an overabundance of people or kids running about either. I enjoyed the visit. I didn't do the glow jump, however I did attempt to once (it's only Friday nights and Saturday nights) and it does tend to get very busy. I'm giving 4 stars because if you don't wear / bring a white t-shirt of your own, you have to purchase one there for 10$, otherwise you're not allowed to jump. Also the price isn't bad, but there's not much to the trampoline park besides jumping, and an agility course (walking across pipes, swinging on ropes, etc) Usually it's very busy on weekends, unless you go earlier in the day. read more

Sky Zone Trampoline Park - Skyzone dodge ball. - Trampoline Parks Near Me - Toronto, Ontario

I was told that I can buy a month long membership. I found out that my credit card has been charged for 5 months. When I called them, they told me to email another person. I'm running around in circles trying to process my refund. The salesperson will mislead you and the company will fleece you. Its ridiculous!!! e read more

Came her for my (older) brother's birthday. Picture about 20 people in their early 30s, gearing up for some trampoline dodgeball! Now picture the same 20 people, completely gassed and panting for breath, clutching their chests about 5 minutes later. This thing is a WORKOUT. We had an awesome time, and it was nominally easy to get set up. Please note, there are NO change rooms, and really no place to put your stuff. I guess most people that come here have a parent watch their stuff while they go crazy. We were quite literally the only adults there who weren't a) working, b) escorting children. The trampolines are a ton of fun and by some miracle, none of us got hurt. I might be back, but maybe for something more like free form fun, not dodgeball per se. The high intensity was a bit too much for me (coupled with bouncing), but it was nice that we had our own ref. read more

Sky Zone Trampoline Park - Trampoline Parks Near Me - Toronto, Ontario

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Great place to bounce around and only bounce. Filled with little kids and a little disappointed that the trampolines are very small. Only one square per person and barely enough room to do flips on your own. overall if you go with friends it's fun and you'll definitely get a great workout from bouncing! read more

Sky Zone Trampoline Park - It's located right across from garbage trucks o.o - Trampoline Parks Near Me - Toronto, Ontario

I came here a couple of years ago, not much has changed. It's something different to do in the city, but can be very weary with the amount of children running around if you just want to hang with adults. Staff: They were nice and understanding, but there was definitely not enough control from staff. For example, they offered dodge ball to us but they then said they made an error and it's unfortunately unavailable. They told us to come back in 30 minutes. Came back later, and they said unfortunately the children won't really leave the area so we won't be able to play. I will note that they were very apologetic about the whole thing though. Space: There's a space in the centre for parents and others who just wanted to join but not participate, so that was nice. The place is sectioned off into different trampoline spaces, and you can try the foam pit, basketball, or just good old fashion regular trampoline jumping. Adults and children are separated, and you each get your own trampoline spaces for safety reasons. Time flies pretty quick in this place but there isn't a lot to do. I suggest trying to play a game of dodge ball or something to make it seem more worth it. Overall, I say it's a place where you may want to try at least once but try to come when there's less children (evenings/weekdays). read more

Sky zone is excellent for kids! I really like this place my daughter goes all the time.. good service, good food, nice clean surroundings, lots of place for adults to sit and wait for kids to play .. well organized .. it's a good experience for me ! At that time I signed my daughter up for a month on a package payed x amount about a few minutes later, the manager told me they were having a special for that day only and he told me the price for the month is actually cheaper and refunded me a percentage of what I payed 'I appreciate this honesty' we purchased a shirt for my daughter and socks because we will be going all the time !! read more

Where was this place when I was a kid? Wall to wall 3D trampoline arenas for bouncing, jumping, tumbling and dodge ball fun? Yes that's right, Extreme Dodge Ball on trampolines I said it! So what exactly brought my flock of "too old to be here" mix bag of guys and gals on a Sunday afternoon. Who knows but we stood out like sore thumbs amidst the sea of sweaty smelly kids, preteens and teens Overall, the experience was OK at best. Realistically this was a 2.5 star experience but I'm rounding up for good measure. Let me run through the good the bad and the ugly on this one for you. Good: - Facilities were enjoyable (multiple trampoline arenas, a foam pit and a slam dunk area), all very well organized and clean! - Location was convenient, and heck located right next door to the NEW Amsterdam brewery and retail store (Score). - Price was OK, at $15/hr for adults it wasn't too hard on the wallet, and that included rental of their special trampoline shoes - Senior staff was really great at keeping "big kids" (my posse) and "little kids" on different areas of the arenas. So that meant when we walked out that means they moved the kids out of the way. I appreciated that. Bad: - Shoes, you gotta wear the same pair of sweaty shoes that others before you have worn hundreds of times. They claim to disinfect with a spray BUT I didn't have socks and all I could think of when I was told I "HAD" to wear their bacteria boats was how much I was going to enjoy getting athletes food... - Kids. OMG! Avoid this place anytime before conventional "Bedtime." As can be expected, kids are just being kids, but when kids are being kids in packs, they are annoying as nails on a chalk board (grumble grumble). And let's face it if you're a parent letting your kids go buck wild here for a couple hours is a break for you NOW and a break later when they're so tired they go right to bed. SO no fault here, I'd do the same thing but IF you are an older patron be advised. The UGLY: - Save for the few senior team members mentioned above, most of the staff were young high school aged and a little bit snippy for the most part. Seemed to have patience for kids but spoke down to adults, myself and others included. Easy sonny you're only a few years older than some of the kids in that birthday party. Take your teen angst out on someone else, not a paying customer. I think management needs to remind the younger staff to be courteous....or at the very least smile! My friends and I had a great time, I almost threw up my 2 Bloody Caesars from lunch from all the bouncing but that was my bad. read more

Had a birthday Party where power went off. the kids roughly played for 30 minute. Once the power came back on the place waited 45 minutes while preventing kids from playing to say they are closing the place down. we had to rush the kids and let them eat their food and cake fast and contacting parent to get their kids as all kids left and we had 2 more waiting for the parent they decided to open the place back. Talking to the manager today he said it is how business is done i think he is in the wrong business especially when Kids is involved. This deserve no stars but i have to give Kuddo to the staff on site they where very understanding Professional and helpful during the whole process. Management decision is ridiculous it will help them if they go and get a course on managing a business. read more

Came here for a one hour session of trampoline dodgeball. First thought...we are too old for this.. (25-35yo) but it was so much fun bouncing around with trampoline floors and walls! It was actually extremely tiring and everyone got pretty sweaty. The foam balls that we used didn't have much grip and the sweat didn't help either! But when you can get a good grip on the ball, it'll travel pretty fast! There were a LOT of kids running around. We went on a Saturday afternoon. There was a general area where you can do trampoline basketball and also jump into a foam pit. Pretty cool! They make you wear these grippy socks which you can bring home as a souvenir. To end, fun but tiring experience. Would I go back? Maybe.. read more

If I could give this place 7 out of 5 stars, I would. My opinion is a little biased though, because ....I EFFIN' LOVE TRAMPOLINES!!!!! Honestly, I don't even need to play dodgeball here, I'm just happy bouncing in one spot (and off the walls: Mario and Luigi ain't got nothing on me!). I found this place via Groupon, totally random and I went in with zero expectations, so needless to say, I was blown away by the VERY IDEA of a room made of trampolines. A brief description: each "room" is made up of multiple trampolines, with foam bits in between so you can stop yourself. The walls of each room angle upwards and are also trampolines. The dodgeball "rooms" have a 3x3 grid of trampolines for each side, multiple squishy dodgeball balls (...I'm gonna let that slide) are given to each side and the game begins. Same rules as regular dodgeball, except you're bouncing like 7 feet in the air. You can build up more momentum by bouncing around first, then off the walls to get some SERIOUS height!! The non-dodgeball rooms are essentially just a large open space filled with trampolines where you can just bounce around: my favorite. I can spend literally 1 hour here. Any more time and you will die of exhaustion: not literally. Fun fact: trampolines are 2nd best way to burn calories, after swimming =) Holy mother of dragons!! Did I mention the foam pit??? So there's a row of trampolines which lead into a foam pit ....you bounce around to build momentum then leap into the foam pit. So fun. Oh so fun. I've seen other reviewers talking about the teenage kids running the show ...doesn't really matter. I'm here to bounce around, some kid's snippy behavior cannot take away from the sheer awesomeness of dodge ball trampoline. TL;DR: Go here. EDIT: This post has the most exclamation marks I've ever used in a single post. I'm amazing. read more

I went there 2 years ago and I'm not sure why I never bothered to write a review. After signing the long waiver form and being sold the ''safety socks'' I started jumping around on my individual little trampoline. I was there with a number of friends, the day before my 30th birthday. I'd say the facility is well staffed and well designed, I liked that you get individual trampolines, and there is dodgeball, and a foam pit, it does seem like a fun place. I jumped for 10 minutes and without doing anything crazy I tore my ACL, and had to undergo surgery. I still have pain in my knee. My friends experienced all kinds of whiplash and back pain the next day too. There is a reason why my parents never let me on trampoline as a kid! and it was a stupid idea to go as an adult! All I can say is when I met with my surgeon and my physiotherapist they said that several people in health care are hoping to get places like these closed down because they are fairly dangerous and injuries are not uncommon. Please do not make the same mistakes as I did and avoid this place if you're older! our bodies aren't meant for this (if inexperienced that is... If you're an avid trampoliner you'd probably do ok). Overall I was not incredibly impressed with their reaction when I got injured either. I was sort of yelled at to get off the trampoline (when I wasn't really able to, due to pain and being stunned). Someone brought me a bag of ice thought, and I was offered to come back for free some day... which I never will. It was the most fun ever for the 10 minutes it lasted, but not worth it! lol read more

You have to fill our a waiver on the touchscreens or on your phone there before you even buy tickets. It was around $14 for an hour, plus $2 for their Skysocks if you haven't been there before. We went on a Wednesday night, and there weren't too many people there. The large trampolining grid was relatively empty and a lot of fun - jumping off the "walls" were great. Dodgeball was slightly disappointing as the employees didn't take into account groups of people lining up. It was a first come first play sort of system, where even if the same group of people had been playing for half and hour on the court, they could still play, even if there were more people waiting. When we spoke to the employee about this, she just told us that there were no rules and told us to find another employee to open up a court for us, but none of the employees were free. Overall, an enjoyable experience. Not sure if I would want to come during the weekends with more people and longer wait times. You'll also probably end up with a sore back, legs, and shoulders the day after! read more

This is a disappointment. Over priced and not a great customer experince. Not very organized, poorly trained check in, two of the wrist bands were stickered on kids wrist which pulled their skin/hair. We had a birthday party and had only 7 out of 10 guests and they wont give free extra socks even though we paid for 10. read more

The staff here have literally no concern for the well being of children. We went during toddler time which clearly indicates ages 0-5 years. Much to or surprise there were a bunch of 10 year old running around with no regard for the toddlers. Lots of kids in tears getting thrown around and the staff did nothing. They older kids clearly had the wrong pass on and staff did nothing. Saw at least 3 toddlers taken out and in tears. Also there was some nice fresh gum on the trampoline as well. I'd be embarrassed if I was the manager read more

MASKS NOT REQUIRED EVEN THOUGH IT'S THE LAW! Parents beware. This establishment does NOT require patrons to be wearing masks. We asked the manager after telling an employee who shrugged their shoulders and rolled their eyes. The answer is that they can't enforce it if people don't want to wear them. I have pictures of 5 different adults sitting around maskless while watching their kids. read more

I came here during the winter time for a friend's birthday party. We were a group of about twenty 25 year olds and really enjoyed ourselves. We played trampoline dodgeball for a half an hour, and we exhausted after that! We were surprised at how tiring it could be. Then we had the chance to trampoline into their foam pits (filled with foam blocks, NOT shaving cream foam as I initially thought when I heard 'foam pit') and play with their trampoline basketballs. These were entertaining, but the dodgeball was way more fun. The centre is used by a big mix of people. We were there on a Saturday afternoon, so there were lots of kids running around and birthday parties going on. The centre also has trampoline dodgeball leagues so there were many adults there ready to get their game on! One complaint I would have is their washrooms - only two or three stalls in the ladies room and is was not particularly clean. I would recommend bringing a water bottle because you certainly get a workout in! read more

TLDR: Really fun idea for an active group outing (6-12 people), helpful staff, and be ready to sweat. I've only been here on one occasion for the "Glow" jumping, and it was a lot of fun! We went as a pretty big group (10 people), which is a pretty good thing because then you have enough for 2 dodgeball teams. When you get there, there aren't really any changerooms, but you can change in the bathroom. Bring a toonie for the lockers, or keep your valuables in your car. You also need to purchase these special grippy socks, which are like $4.00. If you aren't wearing a white or fluorescent shirt, you'll also have to purchase one of those. Once you're in, there are lots of different areas you can go - dodgeball courts, flipping into a foam pit, dunking, or just jumping in a big field of trampolines. Pace yourself - 2 hours is a LONG time to be jumping if you don't routinely trampoline (AKA the majority of the population). It's actually a pretty solid cardio workout, so make sure you're wearing athletic gear and bring some water or a snack. There's a concession stand there, but nothing really substantial/healthy. The staff are really helpful at letting you know what you can and can't do there... if you're doing something you shouldn't, they'll politely let you know instead of flipping out on you (pun intended). There were a couple challenging customers there when we were, and they were really good at working out a solution so that everyone could have fun without endangering the safety of other people there. Only fault I can find is the lack of an actual changeroom / showers there... It wasn't super busy when we were there, but I can see how for a busy birthday party or event that having just a 2-stall bathroom (for the ladies, at least) would be challenging. Also, you're probably going to be a bit sweaty and disheveled after - don't plan on going somewhere nice right after, unless you can grab a shower somewhere in between... also, this place is right beside where Waste Management's garbage truck depot - you can't smell it inside Sky Zone, but just be prepared for that! read more

Came here to take part in the exercise class (SkyRobics) and I was underwhelmed. Everything was a bit chaotic. There's a long line to pay for admission, people are changing in and out of clothing everywhere, the lockers steal your money, there are used socks all over the floor, etc. Just getting to the class was exhausting. The exercise class was ok. I don't think it's fair to assume that people can get a good workout or effectively do some of these complex moves within the span of an hour. I think I would have had a better time with some unstructured jumping (and a gym class elsewhere). read more

Big fan of SkyZone here, went to one in the States and came back to Toronto looking for some jumping action. Was really happy that the one in Toronto opened, as driving to Mississauga was kinda tiring... Out of the SkyZones I been to, this is the first one I went to that had a basketball net available for dunking...and man it was awesome! After getting the trick to performing a successful slam dunk, I could go over and over again. The foam pit is a bit small, but still great to practice your flips. The best time to go is early in the day in my opinion, before the party of kids come in. Evenings are do-able too, if you're willing to wait in line for foam jumping or net dunking. Also, depending on you and your group, the 1 hour session may be a bit too much for some. I've done several 1 hour sessions here now, so my jumping stamina has...increased, heh. 30 minute sessions are recommended to people that haven't exercised in a while, or first-timers. Can't wait to come back here during the holidays! read more

Do not have proper supervision. Unsafe. Staff are not attentive. Not acceptable, especially because they have you fill out waiver forms.

My family are big skyzone fans!! It's CB a great space for a group of 2 kids or 22. It also has appeal even as they get older. Great for our active kids! Today I came to the Laird location with two younger family members, ages 8 and 9. I ran into some troubles and the supervisor Dylan was incredibly helpful and kind. Big thanks to Dylan and five stars to his customer service! read more

I was here with some friends for the dodge ball night a few saturdays ago. This place has a cool concept for sure but the execution could be better. To start, pretty much as soon as you walk in the door, it smells awful and is extremely humid; they should get some ventilation in there. After signing the waiver and buying the socks and returning to our cars to put our valuables there (there were very few lockers and they didn't seem to be available to use), we started bouncing and it was a lot of fun! A bit of a work out if you really get into it. Unfortunately, a friend of mine had an old injury start to act up in the first few minutes but the staff were good about giving her a refund. It took a little while for the dodge ball to actually start so we hung around the other bouncing area and waited for other people to show up. When some other people came and we started it was fun for a while and it was good that Skyzone provides a ref for the game but unfortunately it seems like they had employees playing or people who are there a lot because it became pretty obvious that every game the same 4-5 people would get everyone out in the first 5 minutes and then we all had to stand around waiting for them to finish, which took quite a while. Not very fun to stand around for half the time when you paid almost $30 to be there. Eventually we asked them to open one of the other courts that weren't in use for our group and the others standing around so those guys could play on their own and they did but it was a bit of an ordeal. Took a lot longer than it should to move a rope and get some balls (or should I say ball since they apparently only had one extra, not sure how that is possible at a place whose business is dodge ball) and the teenagers who apparently run this place seemed really butt hurt about having to do it. After all of that it was fun but we didn't have much time left. After that, the pizza that is included in the deal came and it was fine but not really necessary. I would be willing to bet they've had a bunch of kids throw up from eating pizza after bouncing. TL;DR don't expect much in terms of customer service but the actual bouncing is fun. My advice to the establishment: ditch the free pizza and instead invest in some A/C, better staff, more balls... anything really. read more

Had the worst experience here when I came with my kids. I've read a couple of bad reviews and chose to ignore them but boy was I wrong. Not even 5 minutes into my visit here I was met by this condescending tool named Noor. All I did was ask a couple of questions about where my 2 kids could jump and why I wasn't allowed to jump near them and he looked at me and gave me a "did you really just f**ing ask that question" kind of expression to his face. At this point i'm already annoyed and am about to leave, then this guy has the nerve to tell me i'm better off going to chuck e cheese with a snobby grin on his face. Guy was a total ass about everything. Talk about customer service. People, save your money and time and visit a different location where dickhead employees don't want to run you out of the building. read more

We were a group of 6 who've come to play Dodgeball yet they closed the field in our faces citing there must be 8 people in order to open the play field. This is not the problem, I understand term and conditions and that Dodgeball is not guaranteed. The reason behind my assessment is the way they handled our request and complaint. We have been sent back and forth between employees each one citing its in another person's supervision and we need to go convince them (beg) to open the play field! There seemed to be a prior internal conflict between the staff and we were victims for the audacity of their politics and inadequate management. The staff was rude Andy, Bryson and Aysha in specific. For the record, once we were angry and have requested a refund they suddenly offered to open the Dodgeball play field which we did not agree to, since we've had enough humiliation and the time and experience we have paid for compromised. In a nutshell, I suggest you save your dignity, time and effort and go to Mississauga's Skyzone location at 3636 Hawkestone Road, Mississauga, ON L5C 3T6 read more