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Trix Acro Gym

2.0 (1 review)
Closed • 9:45 am - 8:00 pm

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7 months ago

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Vaughan Gymnastics Club - Part of our 18,000 square foot facility

Vaughan Gymnastics Club

2.7(3 reviews)
4.2 km

Strictly Based on a birthday experience. We felt it was very…read moreunorganized. Unhygienic, with a terrible smell and terribly rushed with no help from the staff! From the get go there was no party host (staff) to help, affiliated with the location. No one to help the party host do a proper set up, no one to help serve and no one to help clean. We had the guests carrying tables and chairs, setting up, serving and cleaning, etc. The parents are not allowed to enter the gym to see their children during the party and or take proper pictures, only at the every end(although we were the only party) and were asked to look through the window, however most of the time our children were in an area which could not be seen. The coaches were young kids who unfortunately didn't have the best of attitudes. The event consisted of 1 hour play and 30 minutes to eat and serve the main food, drinks and dessert and loot bags and clean up However they don't take into consideration the number of guests (16 kids)and only provided 1 table where in Fact we barely squeezed everyone inn when we got the 2nd table together and a 3rd table to place all the food and cutlery. After their 1 hour in the gym all the kids had to go wash up and change back into their street clothes, socks and shoes, mind you - only 1 bathroom with only 1 sink is available in each change room, so that definitely took into our party time! As we were serving the cake in racing mode, the kids who were working their had approached the host on multiple occasions and began to rush her. Seeing as though we were all trying to help and rush, the serving, the eating, and kicking everyone out when we barely had a chance to hand out the loot bags! We had a few words with them explaining this is not enough time and we're doing our best to manage! No one is sitting down and resting- we were all hustling to get the children fed and it would be nice if the employees were there to help! (They claimed they did help - which in fact no one was seen there except for the end when they were trying to get everyone to leave!) Also there was no party or anyone else after us! I can't make a statement on the school itself, but the party itself was terribly unorganized and rushed for the poor host! In the end of the party they gave out coupons to promote their birthday party packages and discounts/ for families who attended and to return- NO ONE was interested. For obvious reasons. We all felt terribly bad for the host as she felt stressed and rushed the whole entire time. The parents who remained at the party mentioned they have seen this happen at another event, and everyone tried to help as much as possible. But a birthday should not be this stressful for the host and rushed with no help from the even on site (especially when you pay money to ENJOY a celebration ) - staff should be more involved and helpful! As most birthdays include a party host and helpers! The facility also smells terrible and we don't feel it is hygienic due to the high level of body odours. We do not recommend this place for a birthday party what so ever. The management should be aware, and more involved and hopefully make changes if they'd like to succeed with parties.

This place stinks like sweat constantly. It seems like they have unhygienic tendencies. One of the…read morecoaches named Jesse is the absolute worst. He has such bad attitude and the biggest ego ever. He believes he's better than everyone else just because he dabbled a little bit in pro gymnastics. He is not a good coach whatsoever. Jesse did not make me and my son feel welcome. As a paying customer this is disgraceful. I hope he gets a reality check. Defiantly avoid this place, especially Jesse.

Trix Acro Gym - gymnastics - Updated May 2026

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