In the wonderful lyrics of Van Halen...JUMP! That's just what you'll do here. I had no idea this…read morewas here in Oak Park Heights until my son was invited to a classmate bday party. It can get pretty loud inside and there are plenty of areas to check out...including some virtual video games, basketball court, slide where you catch some air, lots of trampolines, and even an area reminiscent of Ninja Warrior. He had a great time and so much so that he wants to go back stat! Great place when winter comes to Minnesota so the kiddos can get the wiggles out.

Lots of different areas for kids to play. I would probably wait until my child is 4/5 just because…read moreit gets so busy and kids are running everywhere. There is a tiny toddler area. Lots of fun areas trampoline, dodgeball, basketball a big slide, foam pit and more. I like sky zone because we can bring our teenager and he is not board and they have a massage chair for me to pass time in.

Took my niece and nephews here the day after Christmas. There was a steady flow of kids coming and…read moregoing but it didn't feel busy. There's lots of room to run around and not feel crowded which is a plus, especially the day after Christmas. I liked that the lines were short waits to help kids maximize the fun. They require everyone participating to get Urban Air socks (they're like thinner hospital socks with grip at the bottom) as no shoes are allowed for play. The socks were helpful in reducing slips but the two times it was annoying was when you needed to go to the bathroom and when riding the slide the grip on the socks made sliding down hard. Staff was relatively friendly and handled kids and adults well when strapping on harnesses. I purchased the group play pass which included 3 kids and 2 adults + socks, 1 large 1 topping pizza, 3 small icees and 2 sodas for about $130 after tax. It was fun for kids and participating adults. If you're purchasing tickets and socks individually it gets expensive fast so consider the group play pass. For the cost of one adult and two kids, socks, pizza and drinks it was only about $30 difference so it's definitely more bang for your buck. When buying tickets online it makes you choose a date and time but I had called and confirmed you aren't stuck with that time and the tickets are valid for 90 days or 1 year (the staff I spoke with couldn't recall). If you're worried about weight or height restrictions there's a minimum height for certain activities but there isn't a listed max so just keep in mind that these are designed for kids so even at my short stature (5'2") I had to crouch a bit for some things. For weight capacity for trampolines they said it's 250lbs and for harness activities it's 230lbs. With that said I think there needs more supervision both from parents and staff. There were lots of little ones running around unsupervised and staff are really only located at harness activities. One younger boy had wiped out in the ball pit against the edge for entry/exit. It is padded but a hard and fast fall will hurt. I asked if he was okay and he said yes but he looked again he was bleeding from the mouth. I had to locate both the adult he came with and then a worker since some of the balls had blood on it. The worker had notified someone on a walkie talkie but I don't think anything was done about the bloodied balls.

We came to Urban Air for my nephews 6th birthday party. We rented the "rooftop" party room with…read morehost and the party upgrade for the kids wristbands which meant they had access to the entire space with no restrictions. We arrived 12:40pm with our decorations and cake on the day of the party. Immediately I could sense there was a problem. After standing around for about 10 minutes I finally asked if the room was ready and where was the host? A young kid finally appeared and said I'm here for Cameron's party. He led us upstairs but said nothing. No introduction, no run down of what to expect. Finally I asked him his name. He passed out socks to 5-7 year olds and gave them wristbands but that's it. The kids began to run around. Again now it's 10 after 1 and I asked him what is the plan? He said what do you mean? I'm asked him do you make an announcement? Do they just go what's happening when do you begin to host? He said they are free to go (epic fail). The space was quite large it was a closed off room and then another larger space with three couches, 2 high top tables, no side tables and it was upstairs away from everything so the fact that there was no formal directions, or announcement made by the party host was very confusing. We told the kids they could go and off they went. Everything with the kids was fine for about 20 minutes then some of the adults and kids came back saying they were being turned away from some of the activities. My sister was handling the food order so we didn't get it addressed right away. Fast forward we were supposed to eat at 2:30. Only half of the pizza came out (the other half came out after we did cake), we had no water other than the warm bottles that was set out when we got there, when I asked the kitchen/ordering area for water because we could not find our host (a trend for most of the party) I was told "oh no we don't do all that". I ordered French fries and was given a tray of old cold, French fries. The wristbands the kids were given were wrong and they were not corrected until after we ate which was at 3:15 (the party ended at 4). We could not find the host to get the things we needed, I had him paged many times and he didn't come ... overall this was terrible service. For the amount of money my sister paid for this party nothing was given. We did all the work. I do not recommend this location of urban air. I'm also leaving out the details related to the dirty furniture, the unkept restrooms and the rude staff at the cafe.

Run, play and have fun! What a great place for kids to run around especially in the winter months…read morehere in Minnesota. Lots of different sections/areas for kids to run around! It costs $12 for a daily pass for one kiddo. They have a location in Eagan and Woodbury. Some of the areas include a toddler only area, a bouncy area, some indoor playgrounds for littles through pre-teen, basketball court, soccer field, ninja gym, and an area to eat, relax with tables and chairs. They do have great vending machine options. They also have cubbies for shoes, coats, etc.

We visited for the first time in Jan 2024 on a weekday and had a bad experience that resulted in an…read moreER visit. My toddler is 2 and baby was 7 months at the time. We got there right in the morning at 9:30am and initially, my toddler had a great time bouncing on the inflatable bouncer. However, it got crowded very quickly. There was one kid maybe 4 years old named "Eli" (wearing green in the photo) who kept pushing other kids and whose mother was on her phone or yelling at her child on the sidelines (the only reason I remember the kid's name) without physically removing him from the situation. I saw this kid push 2 other kids who left the inflatable crying. He eventually laid on top of my daughter and wouldn't get up until I yelled "hey, you can't do that!" and ran over to them. My daughter was crying and obviously distraught. The mother there said nothing and did not remove him from the inflatable. Many of the parents of younger kids were respectful but I noticed the parents of older kids weren't. At the other play areas that my daughter could participate in - like the blocks - I noticed parents said nothing as their kids bossed others around and kept all of the blocks to themselves even if they weren't physically playing with them. In addition, there weren't a lot my toddler could play with besides the inflatable. The toddler play area is mainly for babies that can crawl and my toddler got bored of the area in less than 1 minute. The smaller slides are overrun with bigger kids and it was overwhelming for my daughter to navigate with other kids on it. And on the larger wavy slide, she was brave and tried going down herself, but it was too fast and steep for her and she hit her head on the side of the slide. The day or 2 after our visit, my toddler, baby and I caught the worst viral cold/flu we have had. I know we got it from the park because we did not go anywhere else that week. My baby was physically going limp in my arms and dozing off and I ended up taking her to the ER. I understand that the park doesn't have any liability for other kids' behavior or parents' supervision, or whether or not our children get sick, but I felt like the behavior was not acceptable or welcoming for us to want to come back and it seems like the culture of the park, based on other negative reviews here. The rule on the website states "Adults who fail to supervise their children in the play areas may be required to leave the park" but I don't see how this can be enforced with no staff on hand. The park also looked dirty and I'm not sure how often it is sanitized - and I wasn't able to locate a staff member to update them in real time. It does look great for older kids 5+ who are more assertive and are able to use all features of the park but for my younger kids, it wasn't a great fit. Constructive feedback: I do think the park can benefit from maybe 1 staff member on hand for safety and ensuring the Standard of Conduct on the website is followed, and maybe a large indoor swingset with baby/toddler attachments. Edit to add: Although one staff member was cleaning when I arrived, I looked and could not find anyone after the aggressive incident to voice my concerns. The woman whose child was aggressive was yelling his name and it was echoing throughout the park, so I'm sure if a staff member was present at the time, they would have heard what was happening. I did tell the child twice that he couldn't do what he did and I know the mother heard and still chose not to remove him from the situation. I admit I could have talked to her directly, but if no action was taken after her yelling at her child, I do think an external force was necessary to enforce the Code of Conduct. I wish I could have found staff at the time because I definitely would have addressed the situation real time.

My family stopped by for a game of mini golf on a Saturday evening at 6 pm before our dinner…read morereservation. The course is old and easy, but we have played it before and liked it. This time it was a disaster. Completely overrun by little kids who treated the course like a playground. Some had parents who were present and not trying to keep any order. In fact, we had adults just standing around the holes we were playing. When I asked one lady if she could move, she asked why! People were running around randomly playing--total chaos. An employee walked through and did nothing. If I was looking for a jungle gym for my small children, ok, but DO NOT COME HERE TO PLAY A ROUND OF MINI GOLF. You can't!

I have never left a review for anything before, but I was so impressed with the staff at Grand Slam…read morethat I felt compelled to share my experience. We held my son's birthday party there on a Friday night with 12 kids in attendance. All of the staff were so helpful, kind, and patient. The kitchen went out of its way to accommodate a challenging dietary restriction, which I truly appreciated. It wasn't as busy as a Saturday or Sunday, which made it easier to keep track of the kids and likely contributed to the staff being so accommodating.

This is one of the most welcoming gyms that I have been to. I personally grew up in the gymnastics…read moreworld and was nervous to get my daughter into it. My experience was very intimidating and intense. I was so happy or find that everyone at Gleason was so welcoming. My daughter has gone to the 3 and 4 year old classes. They do a great job of incorporating gymnastics fundamentals in a fun way. What may seem like a fun activity to them might be preparing them for vaulting or to dismount off the bars. I even took some adult tumbling classes. They were accommodating to all skill levels. Plus they made sure each level was appropriately challenged without feeling like they were holding anyone back. Registration and payments are made easy with an online portal and I love that they have ample parking.

Yeah, still totally five stars. Gone to the preshool open gym a few times with kid#2 while #1 is…read moreat school and he loves it. Cries "MORE BOUNCING!" when we leave. Its affordable too, and gets him active. Hardest part is not trying some of the stuff yourself! Its well done and the staff are great. Totally love and recommend.

Came here for a birthday party and my 8 years old and 10 years old enjoyed their time at the play…read moreshow room. Enough space for running around and they have two trampolines at the back of the showroom. Lots of different Rainow systems to try out in the showroom. They have a punch card for multiple pass purchases. Reasonable pricing and they allow outside food for birthday parties. A great option for kids to pay inside when weather is not good outside.

This review is for pay to play. We had a blast playing here. There are TONS of different play…read moreequipment setups as well as several enclosed trampolines. There were also convenient bathrooms and (post-pandemic shocker) a working water fountain, which was perhaps my almost two-year old's favorite piece of equipment. The party rooms were cute, looked well equipped and painted in a kid-friendly vibe. The *only* thing I kind of wish they had was some vending, since this mama was short on planning and didn't bring snacks. But I'm guessing that's by design. They probably don't want a bunch of littles dropping pretzels all over. But you can bring food & drinks if you host a birthday party there so I feel like that could be solved by having an eating/refreshment area. All in all I really like this place. The staff was very friendly too. I would consider a bday party here, especially for the 4-7 year old set.

Went there in the middle of the week around lunch time during the spring break; they weren't super…read morebusy and my son had a blast. Yes, they are short on staff and clearly need a person who comes around to do table wipes and general cleaning. Bathroom was clean!The front door person was friendly and person at the cafe clearly didn't want to be at work that day. Parents! Visitors! Kids! Please pick up after yourself. I know you pay for the experience but the dirty socks laying around is just gross and trash cans within reach. Wondering if the same situation at the different locations.

Booked this trampoline park for my son's 6th birthday. VERY busy, lots of kids and parents running…read morearound. We had 1 hour to jump followed by 1 hour in the party room. Ordered pizza and drinks, was told I was going to have a party host who would provide plates and napkins, refill soda, and attend to our needs. However, that was not the case. I had to leave my party to go to the concession stand on several occasions and ask for these items. The girl that was supposed to be our host checked me out for the final payment and had the nerve to ask if I wanted to tip her. Tip her for what?

Hey this is coming from a gurllll:D anyway my pros: Their fun attractions! If you get an ultimate…read morepass you get to do the skyrider! Which by the way is so much fun!1!1!1!!1!!!!1, second, the food is Amazing of course it's not dinner like but the boneless wings with barbecue is ABSOLUTELY DELICIOUS AND CRAZY GOOD third, the employees well...kinda with emphasis but the employees are professional and are kind too Well...some now over to the cons: UNPROFESSIONAL EMPLOYEES, story one is hectic so get ready : so me and my friends we'll call them A and B. So A notices teen boys are being very racist to me and my group and B is SUPER PISSED OFF and start having a roast battle with them so after a couple of minutes an employee comes and is like "ok hug it out" yada yada yada and I'm not allowed to hug boys and besides never wanted to anyway so I tell the employee this and he threatens to kick me out and insists to hug the gross teens :( and THE TEENS WERENT EVEN PUNISHED A SINGLE BIT! And now onto the 2nd story: I walk into urban air and no employees at the check out desk so I'm like " okkk that's weird" and after waiting 5 Minutes no one check me in so basically I didn't have to get a wrist band :) those things hurt my wrist anyway what bugged me is that an employee clearly saw me and didn't walk to the desk but anyway that's it for now and have a good day or night

Very poor customer service. My daughter and I actually had some fun on our initial visit and I…read morethink for the most part the employees try hard. However, I do agree with a lot of reviews that the capacity and number or people allowed in is far too high. Additionally, this company would not allow me out of a 6 month membership since I did not want to return to the facility. This is in direct violation of Minnesota law on Automatic Renewals and is in general a terrible way to treat customers.