The check-in process was extremely dysfunctional. When we walked in there was nobody facilitating…read morethe check-in or greeting (this was our first time at this location) and once someone came up, he needed help to finalize our transaction. It took a very long time. This place is in desperate need for new management. The place wasn't busy while we were there, but they were very understaffed. Hence the facility was dirty and in some areas, not safe for kids (limited, to no supervision). If you don't have a membership, I would consider whether this is the trampoline park for you! It was $27, plus tax, plus the price of socks. This turned out to be a very expensive evening! The kids enjoyed their time though, so smiles made everything else better.

Here's the thing. My kids love it. The price is great for the membership. But the staff is…read moreabsolutely abysmal. We sign away our rights to sue this facility in the event of injury -- and the folks that are charged with watching to make sure people are being safe and not doing maneuvers that aren't allowed are on their phones not paying a single bit of attention. This is a serious issue. The management should be appalled.

I have been to Zero Gravity twice so far - the first time was through a school fundraiser and the…read moremost recent visit was through the Explorer Pass (which gives access to a 60-min jump pass once per week) with my family. Both my boys (age 7 and almost 4) had a lot of fun. They have a variety of trampoline activities, a climbing wall, arcade, laser tag, playground (for kids 42 inches and shorter), and large pixel floor. While it's a good value in terms of pricing for the jump pass, the facilities is a little dirty and many items are a little out of date.

He Said: The family and I really enjoyed this place. We came here for 60min of jump, and it was…read moredefinitely worth the trip. Pros - - Good variety of different activities - The toddler play area is included in the jump pass Cons - - Slightly dirty--carpets and some of the play areas

Took my niece and nephews here the day after Christmas. There was a steady flow of kids coming and…read moregoing but it didn't feel busy. There's lots of room to run around and not feel crowded which is a plus, especially the day after Christmas. I liked that the lines were short waits to help kids maximize the fun. They require everyone participating to get Urban Air socks (they're like thinner hospital socks with grip at the bottom) as no shoes are allowed for play. The socks were helpful in reducing slips but the two times it was annoying was when you needed to go to the bathroom and when riding the slide the grip on the socks made sliding down hard. Staff was relatively friendly and handled kids and adults well when strapping on harnesses. I purchased the group play pass which included 3 kids and 2 adults + socks, 1 large 1 topping pizza, 3 small icees and 2 sodas for about $130 after tax. It was fun for kids and participating adults. If you're purchasing tickets and socks individually it gets expensive fast so consider the group play pass. For the cost of one adult and two kids, socks, pizza and drinks it was only about $30 difference so it's definitely more bang for your buck. When buying tickets online it makes you choose a date and time but I had called and confirmed you aren't stuck with that time and the tickets are valid for 90 days or 1 year (the staff I spoke with couldn't recall). If you're worried about weight or height restrictions there's a minimum height for certain activities but there isn't a listed max so just keep in mind that these are designed for kids so even at my short stature (5'2") I had to crouch a bit for some things. For weight capacity for trampolines they said it's 250lbs and for harness activities it's 230lbs. With that said I think there needs more supervision both from parents and staff. There were lots of little ones running around unsupervised and staff are really only located at harness activities. One younger boy had wiped out in the ball pit against the edge for entry/exit. It is padded but a hard and fast fall will hurt. I asked if he was okay and he said yes but he looked again he was bleeding from the mouth. I had to locate both the adult he came with and then a worker since some of the balls had blood on it. The worker had notified someone on a walkie talkie but I don't think anything was done about the bloodied balls.

Thanks for the comments, but to clarify, multiple requests were made of the staff to open the…read moreclimbing wall. It was not opened until 90 minutes after our arrival.

Go-karts are a waste of time, but the rest of the obstacle courses, trampolines, and ropes courses…read moreare fun

Still a fun place for kids but small and unorganized for the price. The go karts were what we were…read moremost excited for but they don't really go fast...also kind of makes sense because some of the kids were treating it like bumper cars. There is an under 7 yrs old zone in the trampoline area which was nice. I would skip on getting food here. Looks like there were a few bday parties when we went which looked unorganized and really no privacy.

My family stopped by for a game of mini golf on a Saturday evening at 6 pm before our dinner…read morereservation. The course is old and easy, but we have played it before and liked it. This time it was a disaster. Completely overrun by little kids who treated the course like a playground. Some had parents who were present and not trying to keep any order. In fact, we had adults just standing around the holes we were playing. When I asked one lady if she could move, she asked why! People were running around randomly playing--total chaos. An employee walked through and did nothing. If I was looking for a jungle gym for my small children, ok, but DO NOT COME HERE TO PLAY A ROUND OF MINI GOLF. You can't!

I have never left a review for anything before, but I was so impressed with the staff at Grand Slam…read morethat I felt compelled to share my experience. We held my son's birthday party there on a Friday night with 12 kids in attendance. All of the staff were so helpful, kind, and patient. The kitchen went out of its way to accommodate a challenging dietary restriction, which I truly appreciated. It wasn't as busy as a Saturday or Sunday, which made it easier to keep track of the kids and likely contributed to the staff being so accommodating.

Came here for a birthday party and my 8 years old and 10 years old enjoyed their time at the play…read moreshow room. Enough space for running around and they have two trampolines at the back of the showroom. Lots of different Rainow systems to try out in the showroom. They have a punch card for multiple pass purchases. Reasonable pricing and they allow outside food for birthday parties. A great option for kids to pay inside when weather is not good outside.

This review is for pay to play. We had a blast playing here. There are TONS of different play…read moreequipment setups as well as several enclosed trampolines. There were also convenient bathrooms and (post-pandemic shocker) a working water fountain, which was perhaps my almost two-year old's favorite piece of equipment. The party rooms were cute, looked well equipped and painted in a kid-friendly vibe. The *only* thing I kind of wish they had was some vending, since this mama was short on planning and didn't bring snacks. But I'm guessing that's by design. They probably don't want a bunch of littles dropping pretzels all over. But you can bring food & drinks if you host a birthday party there so I feel like that could be solved by having an eating/refreshment area. All in all I really like this place. The staff was very friendly too. I would consider a bday party here, especially for the 4-7 year old set.

Run, play and have fun! What a great place for kids to run around especially in the winter months…read morehere in Minnesota. Lots of different sections/areas for kids to run around! It costs $12 for a daily pass for one kiddo. They have a location in Eagan and Woodbury. Some of the areas include a toddler only area, a bouncy area, some indoor playgrounds for littles through pre-teen, basketball court, soccer field, ninja gym, and an area to eat, relax with tables and chairs. They do have great vending machine options. They also have cubbies for shoes, coats, etc.

We visited for the first time in Jan 2024 on a weekday and had a bad experience that resulted in an…read moreER visit. My toddler is 2 and baby was 7 months at the time. We got there right in the morning at 9:30am and initially, my toddler had a great time bouncing on the inflatable bouncer. However, it got crowded very quickly. There was one kid maybe 4 years old named "Eli" (wearing green in the photo) who kept pushing other kids and whose mother was on her phone or yelling at her child on the sidelines (the only reason I remember the kid's name) without physically removing him from the situation. I saw this kid push 2 other kids who left the inflatable crying. He eventually laid on top of my daughter and wouldn't get up until I yelled "hey, you can't do that!" and ran over to them. My daughter was crying and obviously distraught. The mother there said nothing and did not remove him from the inflatable. Many of the parents of younger kids were respectful but I noticed the parents of older kids weren't. At the other play areas that my daughter could participate in - like the blocks - I noticed parents said nothing as their kids bossed others around and kept all of the blocks to themselves even if they weren't physically playing with them. In addition, there weren't a lot my toddler could play with besides the inflatable. The toddler play area is mainly for babies that can crawl and my toddler got bored of the area in less than 1 minute. The smaller slides are overrun with bigger kids and it was overwhelming for my daughter to navigate with other kids on it. And on the larger wavy slide, she was brave and tried going down herself, but it was too fast and steep for her and she hit her head on the side of the slide. The day or 2 after our visit, my toddler, baby and I caught the worst viral cold/flu we have had. I know we got it from the park because we did not go anywhere else that week. My baby was physically going limp in my arms and dozing off and I ended up taking her to the ER. I understand that the park doesn't have any liability for other kids' behavior or parents' supervision, or whether or not our children get sick, but I felt like the behavior was not acceptable or welcoming for us to want to come back and it seems like the culture of the park, based on other negative reviews here. The rule on the website states "Adults who fail to supervise their children in the play areas may be required to leave the park" but I don't see how this can be enforced with no staff on hand. The park also looked dirty and I'm not sure how often it is sanitized - and I wasn't able to locate a staff member to update them in real time. It does look great for older kids 5+ who are more assertive and are able to use all features of the park but for my younger kids, it wasn't a great fit. Constructive feedback: I do think the park can benefit from maybe 1 staff member on hand for safety and ensuring the Standard of Conduct on the website is followed, and maybe a large indoor swingset with baby/toddler attachments. Edit to add: Although one staff member was cleaning when I arrived, I looked and could not find anyone after the aggressive incident to voice my concerns. The woman whose child was aggressive was yelling his name and it was echoing throughout the park, so I'm sure if a staff member was present at the time, they would have heard what was happening. I did tell the child twice that he couldn't do what he did and I know the mother heard and still chose not to remove him from the situation. I admit I could have talked to her directly, but if no action was taken after her yelling at her child, I do think an external force was necessary to enforce the Code of Conduct. I wish I could have found staff at the time because I definitely would have addressed the situation real time.

This is one of the most welcoming gyms that I have been to. I personally grew up in the gymnastics…read moreworld and was nervous to get my daughter into it. My experience was very intimidating and intense. I was so happy or find that everyone at Gleason was so welcoming. My daughter has gone to the 3 and 4 year old classes. They do a great job of incorporating gymnastics fundamentals in a fun way. What may seem like a fun activity to them might be preparing them for vaulting or to dismount off the bars. I even took some adult tumbling classes. They were accommodating to all skill levels. Plus they made sure each level was appropriately challenged without feeling like they were holding anyone back. Registration and payments are made easy with an online portal and I love that they have ample parking.

Yeah, still totally five stars. Gone to the preshool open gym a few times with kid#2 while #1 is…read moreat school and he loves it. Cries "MORE BOUNCING!" when we leave. Its affordable too, and gets him active. Hardest part is not trying some of the stuff yourself! Its well done and the staff are great. Totally love and recommend.

We are still getting used to MN winters and are discovering the phenomena of community centers and…read moreindoor playgrounds. We found this one when we got up today and decided to head over. Our son had a blast. There is plenty of playground equipment to climb on and over. There is a basketball court area as well as a soccer area with fake turf. There is also one of those bouncy pads for kids to toss themselves around on. There is also a separate play area for kids 2 and under, which is good, so you don't have to worry as much about them getting trampled. There is also an area with tables and chairs so you can bring in food and eat, take a break, or sit and read while your kids burn some calories.

Why didn't I find this place sooner? An indoor playground in Minnesota! Woo hoo! This is great…read morefor kids of all ages even those adult kids with little kids. Even my hubby (a big kid) was shooting hoops. My young son of 4 was loving the green, purple and blue playground. There a great trampoline area, a playground for climbers, a playground for little ones, soccer field and basketball court. Even a spot for a parent to chill with some snacks or a beverage while their kid is running around. Rules...no food or beverage while playing and no shoes. They have cubbies up front for jackets, shoes, etc. Totally recommend for those needing a place for their kids to be kids and get exercise especially in the winter climate!