Went online to find an inexpensive motel near Smithfield, RI. The reviews for this motel seemed "satisfactory", so I booked it for a weeks stay, ughhhh
Went to check in and was greeted by a gentleman behind one of those bullet proof glass windows. He confirmed our stay for 6 night and pushed my key and the remote control for the tv under the glass. We entered the corner room and were greeted with an unpleasant musty smell. I was aware that this was not "The Ritz", so quickly suggested we get a can of Febreeze and a room freshener. On first appearance the room seemed decent, ie bathroom was clean, fridge and microwave, 2 double beds. As the days went by the flaws began to show. The plug on the sink was broken. So the sink would fill with water and you would have to lift the plug to get the water to drain. There was no clock in the room. There was a short of some kind in the wall between the bathroom and room. We would lose power and have to go into the bathroom and press the gcfi button. We only had 2 towels in our bathroom. When my husband went to ask for more, the same gentleman grabbed 2 towels, handed them to my husband, but didn't say a word. We asked for more pillows and received the same service, without a word. The rooms are only cleaned every other day. And I am pretty sure that all that was done was the beds were made, sheets were not changed. I know this because both beds had tears in the sheets and they were consistently there. When the rooms were "cleaned" the towels were removed, but were not replaced with the same number, mostly frustrating. We returned to our room after a day out to find our air conditioner not working, it was an EXTREMELY HUMID day. Husband went to the office to tell them. The same silent gentleman, reached down flipped a switch and we had air conditioner turned back on. Not a word was said, not an apology, nothing!!! We were getting to the end of the roll of toilet paper and had to ask for a new roll and with as much "hospitality" as we had received in asking for other items, the gentleman didn't say a word, just pointed to toilet paper stacked on the ice machine. We started noticing spiders, fairly large, in our room too which was about all I could take!!
I know this may seem nit picking. And to be honest if it was just a couple of these things, it wouldn't have bothered me, but ALL of them combined made for a very disappointing stay. I will not be staying there again. read more