called them to ask if they had a vape flavor and they said "why you calling " afree I said good…read moreafternoon. i asked if they had a fogger and they said no and immediately hung up before i can ask if thru had another type . went to go look at the reviews and sure enough everoyne says they have trash customer service,

Trashcustomer service also trash prices . Terribly disappointing because they have a huge selection…read moreand are 24 hour but not worth it

Horrible customer service. I bought a Raz bar from them and tested it in the store and everything…read moreworked fine. It wasn't until a couple days later when I went to charge it that I found out the device was defective. I took it back into the store and showed the clerk that it would not charge and he basically told me to F off. Also they are overpriced. I usually get two Raz bars for $47 from other vendors and they charged me almost $60.

From the owner: At Vapor Hub, we pride ourselves on redefining the vaping experience through a unique blend of…read moreexceptional products, personalized service, and a commitment to fostering a vibrant community. Our curated selection of premium e-liquids, cutting-edge vaping devices, and accessories reflects our dedication to quality and innovation. What truly sets us apart is our unwavering focus on customer satisfaction—we prioritize individual preferences, providing expert guidance to both beginners and seasoned enthusiasts. Furthermore, our store serves as a hub for like-minded individuals to connect, share insights, and explore the latest trends in the dynamic world of vaping. Vapor Hub, we're not just a retailer; we're a destination that elevates the vaping journey, making it an immersive and enjoyable lifestyle.

Purchased a hookah for $125.00 on a Saturday evening and when opened box realized there was a piece…read moremissing. Tried calling store but it was closed. Called that Sunday morning and was told to bring in the hookah. When I get to the store, I'm told the hookah would be replace but they had to order it. Left my number as I was told I would be contacted but never received a call back for pickup. Called today and now I'm being told I cannot get a new hookah, the piece missing or a refund!!!! AGAIN WE PAID $125.00 FOR A HOOKAH THAT'S MISSING AN IMPORTANT PIECE! Was told over the phone that my number was given to the owner and "she would call at her leisure"..In other words don't expect a call. Still no call back! PLEASE DO NOT WASTE YOUR MONEY IN THIS PLACE! Very poor customer service AND INCOMPLETE PIECES TO ITEMS SOLD!!

Wife stopped by tonight...picked out a vape. Turns out, it didn't work. Vape stores ask you all…read morethe time to try them before leaving. Employee gave her another one (upon request - felt like this should be the automatic response) worked once, and then ended up being another dud. At that point, the employee refused to offer her another one AND also refused to offer a refund. Not sure what type of business model is being followed here, but if you spend $15 on a product that is defective, you either refund the customer OR you find a non-defective device. Or maybe this business prefers taking their customers money and selling defective products....the latter of which is not the recipe for running a successful business. Favorite quote from the worker: "We sell the product, we don't guarantee that they work." Hahaha, seriously?

Give them feedback on products that don't work you sell a vape that does not work within the first…read morehour and yet instead of thinking about customer is pissed for coming in and buying a product that doesn't work and come back a day or two later and they say no, we only have 24 hour policy so You should out of luck. One employee tells me to come back to talk to the manager and they'll take care of me came back the next day. The manager says it's within 24 hours. This is kind of BS. They do buyers beware.

BEWARE- THEY SELL FAKE & INEFFECTIVE PRODUCTS. I visited this store yesterday to purchase a delta 8…read moredisposable. An employee offered to help me, so I asked him for a recommendation for a reputable and affordable delta 8 disposable. He specifically recommended and heavily endorsed the Canabzy Trees Amnesia Blend disposable two-pack. It cost me $42.39 and I was excited to try it since I am a frequent user of delta products. Something about these disposables felt wrong. It made me sick which has never happened before PLUS I didn't feel any effect whatsoever. It gave me the most intense headache and heart palpitations and burned my throat more so than any other cart or disposable I've ever used. ALSO it tasted like burnt metal coil on the first (and subsequent) hit for both disposables in the pack. So I went to look up the brand online only to find out that the brand does not exist. The QR code on the back of the packaging meant for product info leads to a dead "domain available" page. There are almost no mentions of the brand anywhere online, even online forums, TikToks, YouTube, etc. IT IS A FAKE BRAND. NO CONCRETE COMPLETE PRODUCT TESTING. NO INFO. I feel scammed by Xhale City and I believe they should rectify this situation at their earliest convenience. But it was made clear by the signs everywhere that all sales are final. HOWEVER I feel like store credit should be issued (or an actual reputable disposable as a replacement) since they literally sold me a scam product from a nonexistent brand after I *specifically* asked for a reputable one that works well. This is unacceptable. $42 down the drain bc I was lied to about the quality of this product and deceived. P.S. I reached out to their support email explaining this situation and asking for rectification and have been ignored.

I typically have (2) Smoke Shops I visit. 1 in Sugarloaf Mills, and another in Berkeley Lake, but…read morethis location is in a pretty convenient area being across from a liquor store, and on the way into the city on Ptree Industrial. The store is always CLEAN, staff is VERY friendly, and always knowledgeable on new products and merchandise. I really like that... Now, I gave 4 stars but honestly wish I could do 3.5!! I just feel this shop is always tryna to tax the hell outta you due to the owners. This issue I really think Is not the staff, but the owners for sure... On (2) previous visits, I had forgotten coal and hookah tips and came just to grab a few. They only sell items in large bulk! It just seems like they are always tryna push you to get more. A 2nd time I needed to purchase a new tobacco container for the hookah, and the employee had to keep calling the owner just to get an answer. The store that evening was out of tips, containers, and the flavor tobacco I like.....The owner obviously said "No", and I had to purchase another container for $17 and literally buy more than I anticipated because they were out of stock on several items. It was even a Friday night! Aside from those issues the store is ok, but start selling some A la Carte items. If I come in and wanna buy 1 small pack of coconut coals, have those in stock.. Not just a $15 box. If I wanna buy 5 tips, have a container where I can grab 5 tips, and not always force me to buy an entire bag, especially If I don't need that many. One thing I noticed is they do have some pretty trendy items from some of the brands, so I think that's pretty cool and will increase to 4 because it's in a nice area and that may be the reason they tax yo ass unlike some of the other stores in the area. Nonetheless, due to the location, staff, and the unique merch it's worth the visit.

I came in yesterday for the 4th and was greeted warmly by a staff member with named Bella if I…read morerecall correctly. She immediately asked for what I needed and directed me to a wide selection of stock. She thoroughly described each item to a T, and seemed quite knowledgeable ontop of her personableness. She was very helpful and got me in and out, cause I was in hurry. The quality of the product i purchased was really good! Also she offered me a pre roll to smoke on while I shopped. Overall vibe, and nicely priced items sold me as a customer. I definitely will be visiting again!!

Zero stars this place sucks they don't have any selection they have horrible customer service and…read moretheir prices suck so don't waste your time it's several other smoke shops within the vicinity I guarantee you if you go to any of those you will get the customer satisfaction that you deserve as a customer.

I was there this morning and the employee got there few minutes late and in a bad mood and he told…read moreme I was not a good client cause I was only buying one cartridge a week. So beware if you are not planning on spending lots of money there....

Stacy was the nices and most helpful person ever! Thank y'all so much they had off stamp which was…read moreimpossible to find. The price was phenomenal. value and selection was on point a 10/10!!! thank y'all!

From the owner: Established in 2011, Xhale City is deep-seated in Atlanta, Georgia. Known as one of the largest…read moreSmoke and Vape supply outlets in the Southeast, Xhale City offers the newest, top-quality products at leading prices. Our employees set the bar in product knowledge and can assist in finding the ideal vape, CBD or smoking accessories for your needs. Our mission is to be number one in delivering the hottest, trending products at the best prices in the market.

I have been vaping for several years now (5-6ish) and have gone to many different vape stores and…read moreonline ordering stores. Peachtree Vapors is the only vape store I will go to now. Been a customer of their John's Creek location for around 2 years now, and their employees are not only friendly, but provide me honest recommendations on devices, not because their pricey or trendy like other shops, but because they fit what I like or am trying something new and know what I don't like. They give me great recommendations on juice flavors, both salt nic and regular juices, and have hit it dead on 9/10 times. It's expected that the owner of the shop is knowledgeable, but having such a clutch staff like he does, makes this the best spot I've ever visited and the reason I stock up before leaving town. They are not the cheapest out there, but be wary of the shops that are. They are by far Not the most expensive either. To me they are priced just at the right price point. Fairly priced shop, also showing exemplary customer service, is something rare out there in the world of vape shops. HIGHLY RECOMMEND THIS SHOP AS YOUR GO TO!!!! Just like it is mine!

I went there for the first time today, I loved it... The service is fantastic, and the flavors, out…read moreof this world!! This will definitely be my shop I give it 5+stars In conclusion: Great prices, great selection, great service, staff that know their stuff , great flavors, beautiful and comfortable shop!!

Great selection of cigars. The manager was very welcoming and made sure I was invited to the…read morelounge. Everyone was very friendly. Price was about as expected, but in line with most places that don't have a lounge, so I would say a good value. Highly recommend.

Great selection of cigars. Very comfortable and well-chosen…read morefurniture and cigar furnishings. Nice ambiance with manly movies playing in the background. Innkeeper is friendly and helpful with recommendations. Excellent Cuban coffee too. Not to be missed; kind of a hidden gem in metro Atlanta.