Great to have a menu to choose from as well as very tasty, well prepared food and great at the table service ! I was able to relax and enjoy my meal before my hectic flight! Probably the best sky club I've been too! read more

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Extremely comfortable, the Etihad Airways lounge is open by invitation to travelers. I was able to access it because I have elite status with Continental Airlines. [Continental is still a member of this lounge, even though they recently switched from Sky Team to Star Alliance.] Located on the "air side" of the terminal, you do have to go through security to access the lounge. It's a little hard to find if you don't know where it is (near Gate 10) and it is a decent hike from the lower gates (particularly Continental's gates 2 and 3). Once inside, the seating areas are very comfortable and there are plenty of tables in small and large clusters. I found that the free wifi worked quite well, plus they have a few terminals set up for people who don't have laptops. Food options were impressive at 9:00 AM. In addition to waffles, there were also fresh blueberry crepes, plus pastries and bacon sandwiches and chips and cookies. And a bar (if you can find it) and juices and coolers full of sodas, free for the taking. Very comfortable and very quiet, a nice place to wait out your connection or the time until your departure. Lots of windows with a good view of the gates. Highly recommend! read more

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Even though Heathrow is like the airport from hell, this lounge was very nice. It's a skyteam lounge but even star alliance gold members can come in for free. There's plenty of services and room. 2 floors. Plenty of food and drinks. Showers. Massage chairs. Oxygen bar. Clarins spa area. There's a playstation station. It wasn't working when I was there though. I love the massage chairs. And I did take advantage of the free facial. Very relaxing. I also tried the oxygen bar which you can go on for 5 min. It was interesting. The eucalyptus flavor was kind of like sniffing Vicks. My fave flavor was cherry. Keep good track of time here because you could easily relax and lose track of time. read more

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Tldr; AMAZING FOOD! Lots of options (healthy and not as well), Stable WiFi, Spacious! Better than the Plaza Premium Lounge This is definitely one of the good lounges at Heathrow T4. I came here from the plaza lounge after seeing pictures online and noticing that they had more food options, haha. And I was right! They definitely had much better food, I wish I'd gone there earlier than 7:30pm! There was an Italian section which had pasta, marinara and funghi sauce. There was also another hot foods section which had green beans (went well with everything), parsnip puree (this was just okay), Tilapia in tomato sauce (quite large filets of tilapia! I'd have savored it more, but I'm not a fan of tomato sauce), rice, and some great butter chicken! The chicken was perfectly cooked, so soft and just fell apart so well. I can't even! Even the curry was really good, I was pleasantly surprised! This was a good meal! There was also a salad bar (which even had crumbled cheese unlike the other lounges I've been to), the snacks included a cheese board with 3 different cheeses (!), some meats, sandwiches, some meat, and crackers too. Their desserts looked really appetizing - carrot and spices cake, pound cake, and a pie - and I had a hard time resisting it! The bar area was a little small though, and got crammed when too many people all went around the same time. Appreciate the bottled water! They had good WiFi, it didn't flake on me even once in the 3 hours I was there(unlike the Plaza Premium WiFi). They had a variety of seating options too, and it was so nice and spacious. I loved the open seating setup and it didn't feel like people were just invading your privacy. Wasn't too crowded either, and perfect to spend a lot of time there. The staff didn't seem like they cared if you were there longer than 3 hours. read more

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Guest because of United. I use the lounge regularly Opposite Gate 10 Tasty English breakfast so can skip the airline food Plus: abundant power outlets Small Gripe: Wi-Fi access requires completing a tedious survey. Beyond reasonable. Overall Good. Operator could visit Lufthansa's lounge in Frankfurt for model lounge with amenities. If you think this review with photos is useful, funny or cool, I'd appreciate your feedback below. read more

Sky Team Exclusive Lounge - Breakfast area - Airport Lounges Near Me - Hounslow, XGL

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Great way to eat and relax before our flight to Rome. Full buffet breakfast. Drinks. Even coffee!. I love it! Thanks Arthur Jr read more

Sky Team Exclusive Lounge - Airport Lounges Near Me - Hounslow, XGL

Great airport lounge! As a Delta Platinum member, I may not have gotten upgraded on my flight - - but my experience here was great! First of all, I love that they have a little Clarins spa area with showers. The shower was much needed and very refreshing. There is shower gel and soap inside, the attendant will provide you with a towel, shower cap, and/or dental kit if you need. Plus the private shower room area was larger than some other airport lounge shower rooms I've been in (AMS). Then to top it off, the attendant recommended a complimentary 20min choice of a Clarins facial or massage. Duh - I went for the massage. And even only 20min, it was still a heavenly treat for my back, neck, and scalp. Complimentary wifi Medium assortment of foods: breads, croissants, yogurts, sausage, bacon, scrambled eggs Juice assortment sodas & water various wine and some hard liquor Plenty of seats inside with a large open window for viewing. My time waiting for the flight went very fast here. read more

Sky Team Exclusive Lounge - Airport Lounges Near Me - Hounslow, XGL

This lounge is gorgeous. I would have given it five stars with the exception of the bitchy receptionist who made me feel like a second class citizen. Delta rerouted my flights and so instead of flying only delta on my journey I was due to take a non sky team flight after my delta NYC - lhr haul. I explained my situation, my platinum status and delta reserve card but I still needed to be approved by a manager. Facility wise, I love the showers and yay to the massage chairs which are really quite fab. Definitely one of the better international lounges I've been to. read more

I am considering moving here. Like Tom hanks in that movie. I will live in the lounge eating lovely free meals complete with booze. Work out at the fitness center, sleep in the napping center and entertaining myself on the Nintendo systems, wifi and tvs. Plugs everywhere , on purpose, because they have figured out that biz travelers need electricity! Comfy seating! Go upstairs it's always less crowded. read more

This was a nice lounge with a view of the tarmac. The buffet area had plenty to eat, but I was a bit sad about the beer selection. I was expecting a Guinness or Newcastle, but all they had were imports like Fosters, Heineken and Kronnen '64. Probably it was more for foreigners passing through, but come on. When in the UK, why not have UK beer. I even would love to see some BrewDog craft beer. Oh well. C'est la vie. read more

The Skyteam lounge is available to any status-holding Skyteam member when traveling internationally. It is an oasis of quiet calm with lots of seating on level 2. Whenever I fly from heathrow I will have already had a three hour car service ride south from Nottingham. Being able to Cathy breath and relax before boarding for an hour or two is wonderful before crossing the Atlantic. Best lounge at heathrow. Thank you Delta. read more

Sky Team Exclusive Lounge - Nothing like a preflight rye and ginger. - Airport Lounges Near Me - Hounslow, XGL

We were pleased to be able to purchase passes to this lounge, as we normally use the No1 Traveller lounge in T3 and enjoy it immensely. Here, not so much. Many of the staff were dismissive and uninterested. The room was really, really hot. We tried upstairs first (I had done my Yelp review reading homework!) and it was busy and stifling, so we came downstairs which was the same level of busy but a bit cooler. The food choice was limited (what, not even a biscuit?!) We don't drink alcohol but do like a regular cola - and they didn't have any. They had loads of Pepsi Max and Diet Pepsi (which I can't drink) but no regular. I asked and a very nice member of staff searched around and found (on the other level) a bottle with enough for us each to have a half glass, and that was all they had. On a Friday evening at 6pm. The chairs weren't comfy, not enough power points, the tv room tiny and busy with unsupervised children. The spa area wasn't open. It was preferable to sitting out in the terminal of course - but not worth the £30 per person they charge for us poor people who are traveling economy/not frequent flyers - and definitely not a patch on the lovely No1 Traveller lounge in T3 read more

The Sky Team side of the lounge is nice laid out, not too crowded so you can always find comfortable seating. Impressive food and drink selection for a relatively small lounge -- the open self-service kitchen area is set up in a circle, which facilitates efficient traffic flow. Wi-fi works well. read more

Dreadful lounge Dreadful customer service Rude and helpful Will avoid at all costs Better stay in terminal. Better service Friendly Suggest all staff go on customer service Course And learn to treat customer wit respect read more

Ahh Delta, you have outdone yourself again.....plastic food and staff that would rather be anywhere else....oh did i mention a line at the men's toilet due to 1 functioning urinal! Nice! read more

Sky Team Exclusive Lounge - Airport Lounges Near Me - Hounslow, XGL

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The lounge is nice with an array of breakfast food, coffee machine, & spirits. Very clean, staff is pleasant and helpful. There's plenty of seating and 220v outlets. I haven't seen any 110v but it is Europe after all. I'm a member of Delta Sky Club. Thus is the only lounge I've ever had to show my card but it's no big deal. read more

I've experience quite a few international business class lounges and have to say that this is one of the better ones so far. I was in the Sky Team lounge, but I believe there is a separate Ethihad lounge next door. The Skyteam lounge was recently built (2009/2010?) to compete with the British Airways / One World dominance at Heathrow. Delta and some Skyteam partners finally got a few flights into Heathrow and opened this great lounge to compete. This lounge was featured in Business Travel magazine as one of the newest, nicest int'l business class lounges. The lounge is well designed with an open kitchen area with multiple soups, sandwiches, soft drinks, juices, liquors, desserts, ect, depending on what time you visit. There is also a green house wall that is covered with live plants. They have plenty of free newspapers, magazines, and tvs to keep you entertained for hours. I believe wifi is free here as well. Overall, an enjoyable lounge. read more

This is one of the best lounges I've been in. It wasn't super crowded, so it wasn't hard to find a seat. They have an amazing buffet it was more than just figure food. There was both hot and cold options. The bar area was self serve and they had tons of beverage option. Very pleasant place to kill time while you wait for your plane to be ready to board. read more

Great lounge area, food, drinks.... 2 levels, upper level is quiet and good for resting... Snoozing. Staff is amazing super super pleasant. Lots of great seating and great wifi connection. read more

A good lounge all around. Strong selection of drinks, decent food, friendly service, nice seating options and convenient places to work. A Delta/Airfrance/KLM "Sky Lounge." read more

This review is focused on the front desk staff, which were awful!!!! Normally, I hate to call out specific people, but Irina at the front desk was extremely RUDE and embarrassed us when she kept saying we did not have access, even though American Express (on the phone with us) was saying we were supposed to have access. The whole front desk seemed a bit unhelpful (maybe no supervision) and Irina really seemed downright evil (and seemed to get enjoyment from denying us access). That is scary and sad for Delta. read more

For a lounge at Heathrow, I found this completely average. The seating in particular is designed I'm sure just to keep the local chiropractors supplied with plenty of customers. The lounge is seperated into themed areas. Unfortunatley they seem to have forgotten that most people these days use laptops and the only seat I could find with a power point was in a corner on a seat designed for Frodo Baggins. Apart from that the rest was OK. Drinks area was kept well stocked, staff were friendly. The food was not great. Apart from breakfast cereal there was only crisps and some pastries. Sandwiches would have been much better. I will be looking at an alternative next trip to T4. read more

Sky Team Exclusive Lounge - Airport Lounges Near Me - Hounslow, XGL

I was very impressed by this Heathrow lounge in Terminal 4. I'm SkyTeam elite so I had free entry. At the front desk, I signed up for a complimentary 20 minute Clarins massage. It was then off to the wine bar which had a nice selection of whites, reds, a rose, and bubbly. I really liked the circular bar in the middle. It was 11am, breakfast was still out so I did not partake but just nibbled on some cheese and rolls. A wide selection of magazines and newspapers helped me pass the time. Then it was noon and out came the lunch. Pesto ravioli and butternut squash soup was very good. Time for more vino. Then my massage....great! Back and shoulders felt so much better afterwards, and a smile was on my face when I received a free Clarins sampler pack. While the lounge was crowded, there was plenty of room and food + drinks never ran out. Four stars! read more

Unlike sky team lounge in US, this lounge offers various snacks and drinks. I only experienced morning service and there was pastries, bread, so-cute mini blueberry pancake, bacon and scrambled eggs. Since there are many flights to US leaving in the morning, it gets busy but food gets refilled pretty quick. Good seating area too. One of the best sky team lounge other than foreign carrier lounges I've experienced. read more

Great place for travellers strange thing everyone else was quoted £30 but I only had to pay £25 with klm silver status as I'm travelling enough to be gold status but considering the options outside its really a bargain... I had some lovely freshly cooked food and free WiFi and a place to recharge your phones was worth it for sure. read more

We were traveling with friends that had a membership and when they asked to bring in guests, the lady at the desk was a bit abrupt. She told him that they could not bring in guests. When he asked how much it would be to pay for us, she replied (kind of snarky) 50 pounds each. Our friend paid the cost and we went inside. They were short of seats but we finally found 4 together. We approached the buffet and drink counter. There were a few good choices and we filled our plate. The food was okay. I was glad they had places to charge your phone and free Wi-Fi, but the experience was not worth the price. And is it too much to ask to be friendly? Too bad this was our last experience in England before flying out. read more

We found the staff to be polite but unsmiling..as if they were unhappy working there. The breakfast offerings were basic and I notified the staff that there was a long hair attached to the porridge ladle. The chairs were comfortable . The men's bathroom..according to my husband , needed to be cleaned. read more

I'm assuming that the folks who gave this lounge 3 or more stars don't spend much time in international premium class lounges. The was one notch better than a domestic club. Honestly Delta's new Sky Clubs in SFO and JFK T-4 blow this lounge away. Awful foods selection, mid level drinks. This place is nothing to get excited about. read more

This is probably one of the best thing at Heathrow (which otherwise is a miserable place). Most airport lounge are label to the name of a specific airline or is operated by a service organization. Here it is labeled after the Sky team alliance and it is really one of my favourite. You can get a full english breakfast here which is quite enjoyable since this is in the UK, adds local flavour. Spacious and with free wifi, this is the perfect place is you have to wait for a flight... which most than likely you will have to do here! read more

Fantastic service and great breakfast options. Easy to find and fast check in. If you have a long layover or wait it's a great place to get away from the crowds of the airport and relax. Highly recommend read more

Very disappointed. Food is cold or dried out. Decor and furniture is old, tied and worn and the service is horrible! I went to fix myself a drink and there were no glasses. I asked a worker if there were glasses available and he pointed me to the 5 only wine glasses that were left. No glasses for juice, cocktails, soft drinks or anything. Very disappointed in this place! read more

This is a fantastic lounge -- decent English breakfast with eggs, chicken sausage, croissants etc. juices were fresh and the best was the wine bar. self service but clean and delicious wines. Next time ill make a lateflight to take more advantage ;) read more

Nice full breakfast laid out. Good coffee. Better than the Star Alliance lounge over in T1 I have to say.

A very nice business lounge lots of nice food and drinks and a self service bar with decent spirits and wine. Clean and tidy and lots of lounge areas and TV options as well as a plethora of newspapers. read more

United didn't have a nearby lounge so they sent us to a competitor's lounge--it was better than any united lounge I have been to. It is basically like a lufthansa lounge, warm food and drinks and some seats. We went for an AM flight so things were busy and there was breakfast food. Surprisingly there was also a line for the restroom. read more

Notable decrease in amount & quality of amenities, namely snack foods. Still quite aesthetically pleasing. Looking fwd to CO moving over to T1 to join the rest of Star Alliance... read more

I had very high hopes... the place is fine, really, certainly better than the United lounges in the US - but I've seen better ones overseas. Still a nice place! If you have the option to go, certainly do so. read more

pretty phat for euro standards, but nothing compares to US lounges...

Overcrowded and basic drink selection. Food is better than other places but wasnt the best. Lack of seating was the biggest issue. That said, the upstairs area was a bit more empty. read more