I am new to the area and my sister-in-law recommended this place and let me tell you:…read more DO NOT come here if you expect quick, impersonal, in-and-out service. The staff there are so caring and detail-oriented. They have high standards on how their art (you!!!) looks and will take their time to perfect the service and make sure you love what you're paying for!! My nail-technician Diane took so much time and love into doing my nails. She made sure that I love what she's done at every step of the way. DO come here if you are looking for quality! Because the staff has high standards, they use only the best products and make sure nails will last. Yes, people do make mistakes, but they will correct and try to perfect any complaint you may have. As for me - absolutely no complaints. DO come here for a good deal! You might think the services are pricey, but when you take into account the love and care you put into the service, you'll feel that you get what you pay for (if not more). Highly recommend this place!!

Wish I could give more than 5 stars! I made a last minute appointment, and they graciously took me…read morein no questions. The salon is gorgeous and clean. The staff here make you feel pampered and give you their direct attention. I am always hesitant with showing nail design inspiration photos because they can be quite complex. Diane saw my photo and right away said, "You got it! Whatever you want!" I can't stop staring at my nails! I will definitely be a loyal client.

fast, consistent, and cheap! Fill was $35 and you can't get that anywhere else! Been going for at…read moreleast a year, always great.

I used to always come here and recently went and got my nails done and was told the higher price…read morepowder and gel would make my nails look natural. I believed the guy and instead my nails pointed to the sky and looked caked. When I went back to ask if they could fix them I was told almost no and how my nails were like that and that it's my nails even though coming there before never did I leave in the past like that. I'm so saddened how they take short cuts, don't care and talk about you like you don't exist. I wanted to cry. And personal David and his wife are good at what they do but I'm done going there! Literally do one thing nice for myself and I want to cry

I had two fantastic services last week: a facial with Jamie and a message with James, both of which…read moreI absolutely loved. They are both very professional and great at what they do. Jamie gave me the BEST scalp massage! (Yes, it messes up your hair, but it is SO worth it when you have a facial). And the rest of the facial was equally lovely. It was very relaxing and my skin feels fantastic. James gave me the BEST foot massage, as well as a total body massage! He is strong but uses just the right amount of pressure. I have had many massages over the years and including the foot is rare. To me it is such a treat! (Kind of like a scalp massage during a facial.) The whole massage was a treat, and I came out of there feeling like a noodle. The Spa itself is very nice. The accommodations are appropriate and the staff overall was great. I live about an hour and 15 away; I picked this spa because I was meeting a friend halfway. I enjoyed myself so much that the hour plus drive won't stop me from returning.

I am very disappointed with Bell Tower Salon Spa services. They changed my appointment for a 90…read moreminute Hot Stone massage 3 times without a valid reason. I received a TEXT from Bell Tower (610)372-6379 on 1/26/26 at 4:40 pm that stated: "Good afternoon Marie. This is Cynthia, Guest Service Coordinator, at Bell Tower Salon Spa. I am reaching out to confirm your appt tomorrow (TUES) 1/27/26 for a 90 minute Hot stone massage with Paige at 9AM. I tried calling you but there is a temporary error message instead due to a cancellation Paige has later in her day to help streamline her schedule more efficiently? Kindly let me know at your earliest convenience. Thank you." I responded with a TEXT: "Yes on 1030 am tomorrow is good. Thank you." I received a TEXT back: " Thank you for your TEXTING Bell Tower Salon Spa. You have reached us outside of our business hours. We will respond to your text message during our Guest Services hours Monday through Saturday 9:00 am- 5:00 pm." (So why was this message sent at 4:40 pm then? Why was this sent so late?? Bell Tower said they will respond to my text but did not do so immediately.) I received another TEXT from Bell Tower salon Spa at a different number (855) 661-0746 on 1/26/27 9:06 am that stated: "Bell Tower Salon Spa: " Reminder your appt is Tuesday 1/27/26 at 9:00 AM. Please call or TEXT if you need to cancel or reschedule to not acquire a cancellation fee." I responded with a TEXT: "Yes." (To confirm) On Tuesday 1/27/26 I arrived at Bell Tower Salon Spa before 10 am thinking my appointment was for 1030 am. I was informed by the front desk that my schedule was moved to 12:45 pm that day and a TEXT was sent to me the SAME day as my schedule!! This is unacceptable and unprofessional to change my schedule time 3 times!! I checked my text in front of the clerk and I saw a TEXT was sent to me the same day of my appointment on 1/27/26 at 9:19am from (610) 372-6379 that stated: "Good morning Marie I apologize for the confusion but due to the late confirmation the appointment was not moved and the 1030am spot has been filled. We can move you to James at 12:45pm or Paige at 2:30 pm." This message was texted twice at the same time. 1. I did not ask for and I would not want a male for a massage therapist. That is my choice, the customer's choice! 2. I left my house by 9 am to do errands before my appointment time which was supposed to be by 1030 am. 3. When I spoke with Joanna ( Manager) to explain this, she told me that the system does not allow for the staff to see my response back to Bell Tower. I questioned her response and said, "How do I know what you are telling me is true?" Then I showed her my the texts that I received the messages and I responded back by texting. Joanna kept quiet and I knew she lied. 4. Joanna could not explain why my scheduled time was bumped 3 times when I questioned her. 5. Joanna apologized and stated, "We screwed up." 6. The blonde clerk did offer to have Paige give me a 30 minute massage, but I said that should have been a complimentary massage. The clerk said, that I would have to wait for Paige at 2:30 pm and offered a small discount. This was unacceptable and my time and trip over Bell Tower was wasted. Who authorized this change? My time was jeopardized for the convenience of the staff to "streamline" her schedule?? Is her time more important than the paying customer?? 7. I explained to Joanna that my husband has been a long time customer, buying gift cards for the last 5 years for our family and friends, but this will need to stop! 8. I am disgusted with how management handled this issue. This is poor customer service, poor time management, poor satisfactory and poor leadership. This was not handled well!! 9. I asked for a full refund on my gift card and will not return to this place. This was a first and last time for me here. The customer service here is disgraceful!!

Worst pedicure I've ever had. Service not like luxurious online description. Technician would…read morestart to apply scrub to legs, then stop to turn & shout conversation to coworkers across room, then start again, then stop & shout some more. This went on entire service with her resuming skipping steps or cutting them short. Nothing like paying her to yup it up while my feet sit bored in tempid water. Service not relaxing, actually irritating, if you can imagine what a massage feels like if someone continually stops & starts. (I can recruit my husband if I want that kind of distracted effort.) I can also paint my toes- I'm paying to have relaxing, pampered, experience, not feel like an intruder ease dropping in someone's living room. The setting was not spa like. Dark, like they didn't want to pay to turn a light on. Final straw, clerk at desk rang me up & I see my technician bee line to register. She's leaning over counter watching my credit card go into reader like a petulant child would hang over the register in line at the grocery store. It made me extremely uncomfortable the way it would if someone did so in line at ATM. She wanted to witness me inputting the tip. Rude! Grow up! I regret the 20% based on her obnoxious invasion of my transaction alone. You want a big tip, maybe quit phoning it in-everything was more theatrics than service! "Pretending" to file feet bottoms, pretending to give a massage. Toes never dried & were ruined by time I got home. Also got call 2 hours before appt. asking to push time out by an hour despite booking a month in advance. Sorry, this place may be organic, but isn't' classy enough for me. I can be empathetic toward a language barrier & cultural differences, not rude, inattentive, childish behavior.

I often go here for my nails and they always look so good, but especially for prom. I got a French…read moretip dip with extensions and he did an amazing job! Best nails I have ever had.

When I lived in the Berks County area, this was my salon of choice! Great and speedy manicures and…read morepedicures, of which I preferred gel! The nail artists were exceptional, and though it usually was limited english, they would do everything to accommodate your needs and styles. Gets super busy on Saturdays, so be sure to schedule ahead of time! Quality: 4.5/5 Customer Service: 4.5/5 Value of cost: 4/5

Wait 30 minutes then told have to wait a hr more. Place is dirty dust everywhere rude employees I…read morewill never set foot in there again..there is a lot of way better places

I've been using this nail salon for close to a year. Great response time. Clean equipment. Friendly…read morestaff. Quality work. Cash tips preferred. Cute children's pedicure chair that functions.

Everything about this place was amazing. The staff was so hospitable and even had things for my…read moregranddaughter to play with while her mommy and I completed our special day.

I started coming here about 1-2 years ago because my hair stylist, Rachel, moved to this salon. I…read moreabsolutely love coming here. The staff is so nice and welcoming. The salon is always clean and the prices are great, especially to what I normally paid. I highly recommend Rachel to do your hair!

Tammy did my birthday nails and she NAILED it once again! I love that I found a close and amazing…read morenail salon with such good vibes and the staff is always amazing.

Nice people and they do great work! I had the older gentleman today, didn't catch his name.read more