I find the price to be reasonable, the service is usually quick, and quality is great.

I came in for an eyebrow wax with naturally thick eyebrows and made it very clear that I did not want them too thin. Unfortunately, my instructions were not followed, and my eyebrows were waxed down to an extremely thin, pencil-like shape. [[HIGHLIGHT]]When I expressed how upset I was, the esthetician's response was that she "heard make them thin." What made the experience even more disappointing was that she laughed while I was visibly crying. Instead of showing empathy or apologizing for the misunderstanding, I felt my concerns were dismissed.[[ENDHIGHLIGHT]] Eyebrows take a long time to grow back, and this has had a significant impact on my confidence. I understand that mistakes can happen, but professionalism, careful listening, and compassion are essential when providing services that affect a client's appearance. [[HIGHLIGHT]]I hope this feedback encourages better communication and customer care so that others do not have a similar experience.[[ENDHIGHLIGHT]] read more

Such a great service but wayyyyy too expensive. They charge so much for anything you want to add on

[[HIGHLIGHT]]Ethan was fantastic. He was quick and social without being overwhelming.[[ENDHIGHLIGHT]] He effortlessly did designs and made sure I was happy with each step of the process. It was busy but well paced and overall the vibe was relaxing. I will absolutely be back to see Ethan for my next refill. read more

Anna Nails & Spa - Full set - Nail Salons Near Me - Wyomissing, Pennsylvania

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[[HIGHLIGHT]]Amazing communication and services!![[ENDHIGHLIGHT]] Had my nails done by Ethan and he was super efficient with the Gel X application. The atmosphere was very peaceful inside as well! 100% will be returning! Go see Ethan!! :))) read more

[[HIGHLIGHT]]I have been able to walk in twice without an appointment, and was seated right away.[[ENDHIGHLIGHT]] I got my nails done with designs and the price was reasonable. read more

[[HIGHLIGHT]]the best nail experience I've had in a while.[[ENDHIGHLIGHT]] great service and my nails are so adorable read more

Anna Nails & Spa - Nail Salons Near Me - Wyomissing, Pennsylvania

Always a job well done! I got exactly what o asked for. Thank you! #nailart#lovethem#vacanails read more

Anna Nails & Spa - Nail Salons Near Me - Wyomissing, Pennsylvania

Love this place! Always a good experience with the right nail tech! Gas prices are increasing so are nail supplies so I'm not complaining about the price you get what you pay for read more

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This was my first time here. Went in for a refill, was greeted right away. I explained how I would like my nails shaped and she did them perfectly. Would recommend them to others and I will be going back from now on. read more

Anna Nails & Spa - Love my nails!! - Nail Salons Near Me - Wyomissing, Pennsylvania

I've had my nails on now for 2 weeks and normally the salons I've been to a nail would have falling off by now just need a refill but there not lifting the shape was suppose to be almond and came out a little funny looking read more

Anna Nails & Spa - Nail Salons Near Me - Wyomissing, Pennsylvania

Can't complain about prices , you get what you paid for , gas prices are increasing so are nail supplies and the work they put into doing our services! read more

The service is terrible. I had an appointment and waited 20 minutes past my appointment time before leaving. Also the nail tools aren't sanitized after use with customers, they are only wiped off with a dirty rag before they use it on the next customer. Towels are used from customer to customer without being changed. And the salon itself is very dirty (floors, etc). I will not go back to this nail salon. read more

Horrible customer service, unprofessional nail technicians and inaccurate pricing on their website. Next day after I did my gel manicure there, one of my nails started peeling. Awful place as well. Very dirty around. Never again! Do not recommend anyone to go there. read more

So basically the $20 "basic pedi" is really quite basic. I asked him to remove the dead skin from my pinky toe ( 1 toe) and he say that's the callous removal treatment which is $12 more. So they are ok with their clients walking out with slamming toe nails and a bunch of dead skin. Overall I don't think I will be back. read more

Been there several times. Today was the last. I was abandoned in my chair twice. No one came to finish my manicure. I got up and paid and left. No tip today. I previously tipped well expecting good service when I return. First of all they need more English speaking workers. I said what I wanted before I was seated but obviously the nail tech didn't get the message and got mad at me when I told her no. ... I wanted ....she put cotton soaked foil wraps on my fingers and went to do a pedicure. I fussed and another tech came and did my nails (terrible job) and left me. Never came back to finish the manicure. Will not go back and will not recommend. I was there 1.5 hours and my nails look like crap. read more

The nail technicians here are amateurs practicing on your nails. The owner's daughter was doing my nails and cut me (causing me to bleed). The person who did my pedicure kept having to wipe polish off of my skin because she kept messing up. They try to rush through your manicure or pedicure because they only want the money. No care for if it's done right and with quality. read more

Anna Nails & Spa - This was the horrible powder dip manicure I was left with!!! - Nail Salons Near Me - Wyomissing, Pennsylvania

Very expensive and not worth the cost. I tried it today and less than 4 hours of having my manicure it's cracking and chipping. It's unorganized and the workers are scrambling around each other to work. They don't work in order of customers as they come in so you can be waiting longer than someone who comes in after you getting the same exact deal. I wouldn't recommend it to a friend and I definitely won't be going back. Also the callous removing pedicure is very uncomfortable, they're basically just sanding away at your feet, which I'm sure if you have super calloused feet is helpful but if not its just kind of a painful experience. read more

They quickly greet you and seat you when you walk in. Large selection of gel polishes although they don't have a ton of neutral tones that I saw and arent organized by color-if that makes sense. Very friendly and clean environment. Their acrylic nails last FOREVER. I got nails on and went away and they stayed on and didn't lift at all for 2 1/2 weeks. I struggled with going other places and their acrylic lifts off my nail after a week. Prices are reasonably average. They have a membership program where after you go a second time I believe, you get 10% off every visit. The only reason I didn't give them a 5th star was because I was unimpressed with their shaping of nails. I wanted a subtle coffin nail and they didn't do it correctly the first time, made them REALLY narrow but the second time they were better but not perfect. Not sure about other nail shapes but that's the only reason they didn't get 5 stars. Other wise I highly recommend! They even have little kid sized pedicure chairs if kids want a pedicure! read more

Anna Nails & Spa - I asked for a short "subtle coffin" nail shape. Gel sometimes has little bubbles in it but they fix it without any complaint. - Nail Salons Near Me - Wyomissing, Pennsylvania

Worst place I've ever gotten my nails done. They are more interested in talking very loudly within themselves than paying attention to what they are doing. I just went for a regular manicure and eyebrow wax. Wax was first and I had to tell her to cut them. Next were the nails. She barely cut my cuticles than put the polish over the cuticle and all over my finger. It looks like a 5 yea old did it. Loud! Very Loud talking to each other and barely speak English. The poor lady next to me was getting gel nails and the woman asked her how many coats she applied because she forgot. Too busy talking and looking everywhere but what they are doing. First time I have ever been given a bowl of cold water to soak in. Cold?? Plus the bowls that held the water were nasty dirty and the sanitation was bad. Used cutters from a bowl of water. Not sanitary! Stay away! read more

Terrible communication. I was charged for a design that I asked for and she attempted; but failed! I told them I wasn't happy with the way the design turned out, and they just shrug their shoulders and still charged me! Lesson learned! Never again! Btw all I asked for were horizontal lines! UGH! read more

I got my nails done on Saturday with my daughters. I waited over three hours and received a very bad job. Not happy with the service. While getting my nails done the person was on the cell phone, kept getting up and leaving, and did not finish my nails to look nice. I have never had this service before. My daughter had her cuticle cut and it did bleed, the tech put something on it, however, she continued to use the same tools to complete her manicure. Looking closely at my nails, one is already lifting and they are not fully covering my natural nails. Today was my last day too! read more

This place sucks. They were busy when I came in, which was fine, but they set me up to soak my gel nails and left me there for about thirty minutes while they worked on someone else. If you're going to make me wait, at least let me have my hands! The filing was awful, the paint job was awful. I had to wait AGAIN for another tech to do the simple design I wanted, which she did quickly and carelessly and missed spots with the top coat, as well. I pointed this out at the counter when I was paying. They asked if I wanted it done over. NO I DO NOT, I'VE BEEN HERE TWO HOURS. No discount was offered and little concern was given. BOOOOOOOOOOO!!!!! read more

Anna's massage was great! A dip in total was only about $40, seriously! Please give this place a chance because I've been going there for 5 years and they NEVER did me wrong! read more

I walked in to remove gel nail polish and wanted dip over my natural nails. Nina was wonderful, shaped my nails round and was gentle on my natural nails. Very pleased will return to nina read more

Recently got a promotion at work so my husband took me for a mani-pedi as a congratulations. The pedicure I did enjoy but was nothing to brag about or perhaps even pay for. If you don't agree to their expensive "upgrades" you might as well paint your own toes because the pedicure is that basic. I could've have actually gotten past that fact. The issue came up when my manicure was done and the tech cut my cuticle and it wouldn't stop bleeding. Nothing was offered to make up for this and to top it off my finger is now infected. No, I do not recommend and will not return. The cherry on top is the nail polish is cheap and chips instantly. read more

The first time i wasn't quite pleased with my nails. So i thought maybe it was a bad day, so i went a second time and it seems like they only cater to "certain" women. Maybe they think they'll tip more. But the lady aggressively budged me to get my attention because i was sitting in the wrong chair. Got white gel nails and they looks horrible, the shape everything and only lasted a few days until they began to chip. Save you $ go somewhere else people! read more

I always have a great experience here. I'm really particular about my nails and they are always happy to accommodate. I'm also that person that is constantly ruining their nails so I'm sure they get annoyed with me but I never noticed! :) read more

Walked in with no appointment and took me in right away! Great service and such nice staff. Paid 30$ for myou acrylic

I had my nails and eyebrows done tonight at Ana's. It was my first visit and I brought a picture of the designs I wanted done on my help nails. I asked if they could do it and alter the colors in the design and they said No problem. A young man did my nails and did an excellent job, I love the shape. Ana, I believe, did my designs and it came out fantastic. The staff is very friendly, they pay great attention to detail, and worked extremely hard to accommodate their customers. I will certainly go back. Highly recommend Ana's! read more

Anna Nails & Spa - Nail Salons Near Me - Wyomissing, Pennsylvania

My first bad review. But the service is honestly that bad. Long wait with an appoint. The pedicure was horrible for $45, polish application was worst, she knew it too she reapplied. read more

I had a very poor experience. Even though, they gave me 30% off, it still wasn't worth it. They made me wait over 3 hours. Then when the tech started working on my manicure, she was in such a rush while cutting my cuticles, she cut two of my fingers. Then a customer was screaming out how she had an appointment, the techician left me there bleeding and went to work on another customer. I was really upset and I won't be returning. read more

Please, don't ever make the mistake of going to this operation. When it was under Tony's management, years ago, you were treated like a human being. These people, under the leadership of Anna, who has another location across the street from the mall next to AC Moore, has cultivated a culture of money grubbing. these people are after your money, not after making relationships or good friends who would recommend them. Please don't let them fool you. Go see Tony in Exeter or patronize the local businesses in West Reading....don't go to people who are piranhas. please go help the businesses who actually contribute to the character of the community. (ANNA nails couldn't understand what i wanted and still made me pay after not finishing a manicure, and actually called security when I insisted that I shouldn't pay because they didn't deliver any services...and sadly, some of the customers who are low on the socio-economic stratum agreed with the owners that I should have paid...so this is a sad testament to Reading folk in general...they don't even know how to stand up for their fellow citizens. As the old saying goes "I got mine, I really don't care if you get yours.") Run out of this place and don't stop until you are out of Reading! read more

I've been getting my nails done for 20 years and gel nails for the past 3 yrs. The first time I went there the gel polish started peeling from the bottom up on 5 nails after a week - I had to glue them down. Still I decided to go back one more time. They left my nails soaking for so long because they kept taking new customers without finishing the ones they were already working on that I peeled the remains of the polish off myself. He then proceeded to file my nails down so thin that 2 of my nails hurt - still! They are so paper thin right now I don't know what I'm going to do. I can't even use my nails to scratch without them bending. I will most definitely not be returning. read more

I went here to get my nails done because a friend said they really liked the place. I asked for gel nails and I was VERY disappointed!! The nails were very thick and uneven and the polish did not even cover the whole nail. I specifically said I did not want acrylic and when I went across the street to the mall they said they certainly did put acrylic on my nails!! Highly disappointed and will not be returning!! read more

I came here for the first time at five recommendation of a regular customer. Let's just say I've been back! I've only had pedicures, so I can't speak of the manicures, but my feet have always been happy. The polish has lasts a long time and the filing has been exactly how I like it. read more

Anna Nails is AWESOME! I went there out of pure convenience, as I work in the area. I was not disappointed. I went in on a Saturday afternoon and waited less than 5 minutes. I needed an acrylic refill with gel polish. My current set (not from Anna's) looked to "thick" and "wide" at the top--overall, just too fake. I explained the look I was going for and Michael nailed it! (No pun intended). I did receive one of their membership cards--it's a great program that allows for a free nail service after 10 paid services. I only paid $20 for the refill w/ gel polish. I will definitely be going back and would highly recommend. read more

Do not come here. There are plenty of other nail salons in/ near Wyomissing that are WAY better than Anna Nails in the mall. A man doing my nails not only overcharged me, but coughed on his hands and proceeded to work on mine. Overall a disgusting and inconsiderate place. Worst nail experience I've ever had. read more