Great service and pricing. Always turnaround cleaning quickly and work is of high quality.read more

Worst service ever!!! Do not trust this place. They lose items and then try to blame you for it…read more They are completely irresponsible and service is appalling. Being in the film and television industry I'm often asked to recommend places to shop, eat etc. This will be the absolute last place I recommend for anything unless you want to be ripped off.

I'm visiting for business from out of town and was told that that it would take ONE WEEK to clean…read moretwo white dress shirts. "It's our policy", she said, then walked away and ignored me. Awful.

amazing service for my wedding dress! ... i wanted the most natural and non-toxic clean for my…read morewedding dress + alteration to size it ... the team at Alex Fine Cleaners (etobicoke location) were * amazing *! ... super helpful, friendly, supportive, and kind, they all did a phenomenal job cleaning my wedding dress and fitting it perfectly! ... the service & price were super ... i highly recommend this business ... i'm so grateful for all their professional help!

0/5 stars. This place honestly needs to be shut down…read more After a trip to the Caribbean, I brought in my fairly new jacket for dry cleaning. I've only had it a little over a year, and it was in excellent condition, no stains, no holes, nothing. When I brought it in, the woman working there insisted on charging me an extra $16 to "repair" the zipper because there were a few loose threads. She said it needed to be fixed before cleaning to prevent damage. It was literally just a loose thread, but I paid it anyway. I dropped my jacket off on Monday, and the pickup date they gave me was Thursday at 5 PM. I went to collect it, and suddenly my coat wasn't there. She told me to come back the next day. I said okay and called the following day to confirm it was ready before coming in. That's when I was told some nonsense story that my jacket had a stain and needed to be re-cleaned. My jacket had no stain when I brought it in, so what are you talking about? Then she told me to come back Monday. I told her that was impossible because it was -6°C, snowing and raining heavily, and this is my winter coat. I needed it by the next day at the latest. After that, I was given yet another story, this time that the delivery driver couldn't deliver because of the rain. None of this made any sense. I then asked for the store manager's number, and she refused to give it to me. Instead, she tried offering 50% off my next service but there will absolutely NOT be a next time. This morning (Saturday) she finally called to say my coat was ready. When I went to pick it up, I saw that the hardware on my all-black jacket is now completely scratched, to the point that it looks silver instead of black. When I pointed this out, she had the nerve to tell me I brought the jacket in like that and that there was nothing she could do about it. So after keeping my coat two extra days, giving me multiple false explanations, refusing to give me the manager's contact, and damaging my jacket, they still refused to take any responsibility. Terrible service from beginning to end. Zero accountability. And to the business responding to other reviews claiming customers are "scamming" you, trust and believe I have all the time in the world. People deserve to know exactly how this business operates. Don't bother trying to delete this review either, because I will just post another one. PLEASE NOTE: the first two photos were taken 2 WEEKS before I took it to LONG BRANCH CLEANERS, the last 3 photos are how I received it.

Hello, Just before heading into 2026 I wanted to take a few moments to send my very best wishes to…read morethe Team running this shop. I have been using their services for 7 years now. I wppreciate the fact they are always able to accomodate my requests on time and the quality is comparable to other sites that charge more. I also have become a steady customer because in addition to cleanibg. Mona, offeres a complimentary seamstress service. I find her work amazing, she's transformed my dresses into someting wonderfull and made me so Very Happy in being able to make adjustments to my liking. I love your work Mona and also the flexibility of accomodating my requests to a great finish and always on time. Wishing you the best in 2026 and Thank You for all the hard work you do!

I started using this dry cleaners business only this summer because it's closer to my house than…read morethe place I used to use. We started with regular men's shirts and all was ok. Hence, I felt I could trust them with a "dry cleaners only" new crochet vest. What a surprise when I open the packaging at home to find that my vest crochet came undone. They did not bother to mention anything when I picked it up. Since it's a new garment, I went to request compensation. The owner, not just refused to compensate me, but refused to take responsibility and even blame me for bringing the garment for professional cleaning. If you are not there for professional dry cleaning, what kind of service are you there for?

Friendly service, quality work, reliable, and they never make fun of me for bringing in just one…read moreshirt!

The owners provide great counter service, and my clothes/duvets are always sparkling clean when I…read morepick them up. Well worth the drive!

Great local spot that does dry cleaning…read more There's a very direct and efficient vibe to the place which I appreciate so whatever they lack in smiles and friendliness they make up for in great, effective work with no fills. Simple and easy. Then again, maybe they are more warm with regulars and I've only been in once to drop off and once to pick up. I guess time will tell because I certainly intend on going back soon!

After my wedding dress sat in my (cramped) closet for months, it accumulated many stubborn wrinkles…read morethat needed to be steamed/pressed before the big day. Considering my request was both delicate and time-sensitive, I did considerable research beforehand, only to find that most dry cleaners in downtown Toronto have very mixed reviews... including People's Dry Cleaners. However, I decided in the case of the latter, they were primarily based on old management. I decided to take the risk. I was greeted by the owner's warm smile and immediately felt at ease. I brought my wedding dress in approximately two weeks before my wedding, and they finished the job in 2 days. My dress is now wrinkle-free! Impressed with the service, friendliness, and speed. Will return!

Great place. They do great work when repairing my clothes. Even if they are a little more expensive…read morefor repairs it is totally worth it. And they have never ruined anything I have asked to get dry cleaned. Very friendly. Highly recommend. As to the negative reviews, the ownership of this place changed about a year ago. I would say reviews older than a year are no longer applicable.

I have a co-op student from Germany and as a company we are providing a laundry service. On July…read more31 the personal clothing items were collected from the office and promised back by Friday. The items were returned today, but not as handed over. Some items were washed, some were not, and the best part was the unrequested dye job, NOT. Many of the items have fond memories attached, and now they are ruined, no warning phone call to say, "Hey we screwed up". Very irritating. If I could give minus stars I would. Won't recommend or use this service ever again. I get sh*t happens, but you have to own the sh*t when it happens, and you failed miserably.

I am Ethelrida Zabala-Laxa, of 2 Forest Laneway, Sheppard Centre. I find the North York's Premium…read moreDry Cleaners, their dry cleaning and alterations services among others--are excellent and beyond compare. Mandeep (Mandy), and her sister are very efficient in their job and delivers on time as they promise. They are also friendly, courteous, polite, respectful, and caring. The fitting room is clean and roomy. Thank you Mandeep and Sister, of North York's Premium Dry Cleaners for an awesome service--I am a very satisfied & happy customer !!!

I've only been there once…read more The price was much better than Bell Tailors and the turn around time was only 1 day (laundered shirts). Staff was friendly, shirts turned out fine.

Really like this place - they do excellent alterations for a very reasonable fee. The seamstress…read moreis lovely to deal with.