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Los Angeles, CA

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Skn Lash

5.0 (1 review)
Closed • 8:00 am - 6:00 pm

By appointment only

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3 years ago

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Brazilian Wax Studio - Entrance

Brazilian Wax Studio

4.4(179 reviews)
7.0 mi•Harvard Heights
•$$

I have been coming here for years with Hana and Rachel and just wanna say that they are both great…read more While performing the Brazilian they are very professional and do a good job. The vibes inside is chill and they do have music playing. Plenty of parking.

I had an extremely frustrating experience with this studio as a first-time customer. I made the…read moreappointment the same morning, approximately 30 minutes before the appointment time, so this was not an appointment I'd had scheduled for days or weeks, nor had I ever been to this location before. I was literally trying to find the studio for the first time. They have a seven-minute grace period, which is unusually strict, particularly given how difficult their location is to navigate. I was not given clear instructions about where to park. Once you arrive, there is no sign identifying the studio by its name anywhere that I could see. The building signage/directory was in Korean, and I could not find English signage identifying the studio. As someone who does not read Korean and had never been there before, I had no obvious way of knowing where the business was located. I called approximately eight minutes after my appointment time while I was already parking and explained that I was there and that finding the parking had been confusing. I was told that my appointment had already been canceled because they only offer a seven-minute grace period. So, to be clear: I was a first-time customer who had booked approximately 30 minutes earlier, was physically at the location and parking, and was ONE MINUTE beyond their grace period--and they had already canceled my appointment. On top of that, they never notified me that they canceled it. No call. No text. Nothing. Had I not called them myself, I would have parked, gone inside, tried to navigate a building where their studio was not clearly identified to me, and apparently only then discovered that my appointment had been canceled. I completely understand businesses having late policies. What I don't understand is having such a rigid seven-minute cutoff while providing a first-time customer with inadequate information for navigating an unfamiliar and confusing location--and then offering absolutely no understanding or flexibility when that customer is already there and parking one minute beyond the cutoff. The way the phone conversation was handled was probably the most disappointing part. There was no attempt to understand the situation, help, accommodate me, or even acknowledge the confusion. It was simply that my appointment had already been canceled. The interaction came across as dismissive and unnecessarily rude. Policies are one thing; customer service is another. If you're going to have an unusually strict seven-minute grace period, then provide first-time customers with exceptionally clear parking and arrival instructions and notify them if you're canceling their appointment. A little communication, courtesy, and reasonable flexibility would have completely changed this experience. Instead, they lost a brand-new customer before I ever even made it through the door. I will not be returning.

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Brazilian Wax Studio
Brazilian Wax Studio - Outside building

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Brazilian Wax Studio - Grand Opening @ our new location!

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Grand Opening @ our new location!

Silver Lake Studio

Silver Lake Studio

4.0(169 reviews)
2.4 mi•Boyle Heights
•$$

If I may be real honest, it is rare for me to draft up a review. But every couple of years or so I…read moream compelled. And now, as I shamelessly look at myself in the mirror, I must share how incredibly content I am with my haircut from Tony--a polite fellow that's easy on the eyes, easy to talk to, and, oh, yeah owns the business. Truth be told, come this July, I will have my first year getting my hair do, treatment and style at the SLS Salon. And have not gone anywhere else. It's mainly appointment only which is great because there is never any waiting. Staff are very punctual and all have great positive energy. You are seated on your stylist's chair upon arrival and never feel rushed. I've seen them make sure you have your specific issues addressed, and given very honest professional opinions on what looks best for you. From a simple clean hair cut, to highlights and extensions, I've seen them do it all over the past year and everyone always leaving happily. This boutique gem is located at a very prime location in Echo Park and there's generally plenty of parking around for you to find--meter free. Highly recommend this place, all of them are exceptional but if you want to go to the most attentive and informative, hands down ask to be seen by Tony.

I bought a Groupon for this place- DONT RECOMMEND…read more Stylist was very friendly but I didn't like how my hair turned out. I asked for long round layers. My biggest issue with the cut was that he didn't take time to blend the layers so the final result looked choppy. I also didn't like that they didn't dry my hair so I couldn't really tell what the final result would look until I got home and dried and style it myself. I will not be returning.

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Silver Lake Studio - Unite - the best hair treatments for damaged hair. #silverlakestudio

Unite - the best hair treatments for damaged hair. #silverlakestudio

Silver Lake Studio - #Haircut #Haircolor #silverlakestudiola

#Haircut #Haircolor #silverlakestudiola

Silver Lake Studio - I have dark-brown hair naturally F.Y.I.

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Skn Lash - waxing - Updated October 2026

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