Our room was so tiny and the washroom was super tiny. It was clean and the bed was comfortable but…read morewith luggage and two people staying all we could do is stay on bed as there was no space to be in the room. The reception area is very nice and it happened to be that Justin Trudeau was there as well, we didn't get to see him but his guards and all the conversions between them to know that it was him.

This hotel is such a pleasant surprise! Parking was a bit limited especially since it seemed the…read morerestaurant/bar attached was busier than the hotel. Especially in the snow since no one knows how to park reasonably when they can't see the lines. But this isn't necessarily on the hotel. The lobby was super clean and welcoming and had a lot of character. Didn't feel dated at all. The front desk was very personable and made it easy to book without a prior reservation. We were given a suite on the second floor. Wow! What space! The kitchenette was so cute and actually really functional. There was even a built in stove! We had two mini fridges that were actually cold enough inside to do their job. I still don't understand why most hotel fridges aren't cold. We had a little control over our room temperature, but it stayed a bit too warm through the night. Our bathroom was wonderful though! Full size toiletries and a large garden tub. Everything was really clean and approachable. The jets in the tub didn't work so that was a little disappointing. Our bed was soft, clean, and comfortable. Our dogs loved the long room and all the space they had to play. The hotel was super welcoming to having our pups. We were thankful to only be on the second floor since we were on the road, moving, and had a lot of our things pieced out. The card reader protected floors were a nice added level of security since their was the presence of the restaurant/bar. The only downside to the location of our room was the noise level coming up from the bar and restaurant. It made our dogs very uneasy and on edge through the night. Thankfully they finally settled down around 3a, but it definitely kept us all awake. Otherwise, the stay was great! Super convenient location and even walkable!

Positives: very clean, which is priceless on the Alcan & nicely appointed rooms (plush towels,…read morerobes, espresso machine with real ceramic cups). Negatives: as others have commented, not much sound-proofing -- you hear everything from the pipes above you draining to the people talking. Frankly, I was so wiped-out it didn't bother me. Not listing the price as a "negative" because the rates here are about what you'd pay for a room like this these days, maybe with a bit of an Alcan premium (again, pristine rooms). Bottom line: a nice treat for weary & ragged Alcan travelers.

The hotel is in the middle of downtown. It's across from a river and a little walkway so it was…read morenice to walk my dog. Main street has a bunch of different stores and restaurants so we walked around for a while. The room was clean. Hotel was expensive. The restaurant was okay..

Hotel is also where the offices for Northern Tails travel company…read more Staff was friendly and check in was easy. Our room was very spacious and looked clean. We had ample towels and housekeeping stopped by to make sure we had everything. Beds wee comfortable. Only complaint would be the bathroom floor tiles is so cold. Location is good right on Main St. Also one of the quietest hotels we've stayed at. I'm a super light sleeper and any noise wakes me up. Didn't have that issue here.

The hotel was pretty nice and the staff were friendly. The restaurant at the hotel was good and had…read morepretty big portions. Our room was on the 3rd floor and pretty clean.

Front desk lady was very friendly. It's within walking distance to multiple types of restaurants…read moreand gift shops. Overall stay was fantastic. Room was clean and was not bothered by noise from other guest. If I ever make it back to Whitehorse I would stay there again.

Great hotel and very good prices. The rooms are clean and nice. The staff is friendly and I would…read morerecommend this place.

This is currently our go to hotel in Whitehorse. Good size rooms and great rates, just have to…read moreremember to ask for room service if u want ur room to get cleaned. Was able to get clean towels when asked for. Good location, rooms have AC and the restaurant and bar are also good. Looks like they are currently Upgrading the rooms. Nice new beds and floors in our rooms

I stayed one night passing through on the Alaska Highway from Alaska to the Lower 48. The hotel…read morehad recently been remodeled and my room was very nice and what I expected. The front desk staff were professional and helpful, but not overly friendly. This hotel is also pet-friendly, which is a huge help. I travel with my dog, a medium-sized Border Collie. The attached restaurant is also good and reasonably priced. I am taking off two stars because, literally, walking to my room, I was accosted in the hallway by two men asking for money. It was very unnerving. They did leave me alone after asking and me telling them I didn't have any money, but it gave me a bad feeling. When I walked in to the hotel to check in, there was also a group of older teens and young adults just hanging out and smoking in front of the hotel. They did not appear to be guests. Again, not a great first impression. In short, I did have a good experience overall, but if the hotel could maybe patrol around the front and in their hallways to be sure there are not any people just hanging out or bothering paying guests, the overall atmosphere would be greatly improved.

Stayed here for 4 days while husband was in town for a conference. Not a fancy frills place, but…read morethe bed was somewhat comfortable. We had a king room -- which was HUGE -- included a sofa & 2 side chairs, plus a desk & chair. Only complaint is the lack of electric plugs on both sides of the bed -- with so many devices, etc. that people charge, it would have been nice to have it right next to me rather than charging in the bathroom or behind the sofa.

Go here not just for the character, but the chapters. Cheap beer. Get the Yukon Gold!read more

This is the worst hotel to stay at in Whitehorse.| There…read morepolicy is to turn off the hot water in the afternoon so the kitchen can have hot water, not guests. There staff are lazy, it took the front desk guy 3 hours to get me a extra blankey and pillow. I went down stairs to ask what is the wait and he was just playing on his phone. He never asked to help carry to my room, just passed it over the counter and went back to hos phone. The Tv didnt work, microwave also didnt work. I asked for a wake up call, they never set it, called me or anything. There was a note at the front desk but it was set for a different room the i was in. Worst trip ever!!!!!!!!

I booked several nights into this Best Value Inn in Whitehorse via their website. The money was…read morewithdrawn from my bank account within about five minutes for the total amount of my stay ($646.00 US). Five minutes later, I had to cancel due to some family issues. it has now been almost one and a half months and I still do not have a refund, though I received a confirmation for my cancellation within five minutes. The hotel says the problem lies with a third-party with whom they contract for bookings. The third-party says their computer has been down for weeks and they can't give me a refund for another month. I bet they're still getting their pay check and paying their utility bills, so I'm pretty upset that they can't refund me my $646.00 US. I hold this hotel responsible, since this is THEIR contracted third-party, not mine.

It goes by a different name now: Sternwheeler…read more That's the name when I stayed. There are so many quaint places with a friendly and warm welcome. . . Just go elsewhere. It's not an authentic experience in either the hotel or restaurant. It's run by some folks from India and the service and mood around this place is one of pinching pennies. It's ok. But If it's the only room left in town on my way in, I keep going. Plenty of country B&B's, cabins or the next town.

One of our hotels on a Holland America Tour. Peeling wallpaper, carpet stains, chipped bathroom…read moresink. Appears to be cleaned well enough; just seedy with dim corridors. It looks like they are trying to update, but it's not the quality it should be.