Had trouble with my dead bolt/door handle on my outside door. Called Kevin to diagnose the problem…read moreand he came out in a timely fashion. Door handle/dead bolt needed replacing and the necessary adjustments to make the door close and lock perfectly. Great job Kevin! Wayne

Great service and very reliable. Turned up at my door at the exact scheduled time and carried out…read morethe job most efficiently.

Very quick response... came to my house jiggled the door which unstuck the lock... simple fix I…read moredidn't discover. Service call charge? NO CHARGE THANKS MUCH

Was told he could maybe be there around 4, could be earlier or later. Would call hours before…read moreexpected arrival. Waited all day! Never called! Never showed up!

I called Cataract to drill/install a new deadbolt in a beautiful old antique door and they were…read morequick and reliable about scheduling me for the week. John came to install the lock and although I wasn't at the house when he did so, I heard he was incredibly professional and polite. He called me on the phone when he had a few questions and the deadbolt he drilled looked perfect. He even matched the style of the door with the hardware he found and it all looks beautiful. If you have any locksmith needs, Cataract is fantastic - especially if you're out in Niagara Falls. #ServiceStarShoutOut

I've gone to cataract before, for car keys, and to even buy a bike, so I knew who I'd go to when…read morereplacing the locks on my new house!! I went on Monday to get an estimate/ look into the locks, and they came out on Thursday and replaced them! Dave was the gentleman who replaced my locks. He is super sweet and personable, and took the time to educate me on how the lock handle on my front door, which is original to the house, works! When he replaced the side door locks, he noticed my screen door didn't close properly, so he played with the speed of how fast it closed and was able to get it to shut fast enough to properly latch!! (And he didn't even charge additionally for that!!) Also!! They now accept card payments! I was slightly worried about how I was going to pay for the services, since I don't have checks, but they have a mini/portable card reader device they can use remotely!

I was looking for a strike plate and quickly looked on Yelp for a locksmith. I called to see if…read morethey had a different sized strike plate in stock for a deadbolt that I was trying to put into the lock. They told me that I'd have to contact the door manufacturer, so while they couldn't help provide me with what I was looking for - they seemed to try. It did end up being that Home Depot just had the strike plate I was looking for, so while I was trying to see if I could find it from a more localized locksmith, in this instance it didn't work out. I'd give them another call for door emergencies and give them a try for other lock-specific needs, but not sure I'd check them out for door parts!

From the owner: Emergency Service Available :: Commercial :: Industrial ::…read moreResidential Mobile service or stop buy one of our 2 locations.

My car key was lost and I was quoted by the dealer a pricey amount and a two week wait so I came to…read moreYelp for help. No more than 60 minutes after messaging and a phone call, Hillel was at my house making my key. He was professional and considerate of my needs and less expensive than the dealer who quote much more for one key.

Very responsive and clear communication when asking for a quote. Was by far the best price and…read moreservice was prompt and courteous. Would 100% recommend them.

Prompt! Super fast and they cleaned up after they were done. Price was better than others I called…read more Highly recommend

From the owner: City lock and key offers fast affordable lock service combined with a high level of customer…read moreservice that is unbeatable.

Listed our project and received a response within a few hours. We discussed the parameters of the…read moreproject and decided to proceed with his company. Our appointment was for 9am and the CWJ Lock & Key van arrived a few minutes early. The gentleman was very pleasant and reviewed the items to be installed and the location for each. He immediately went to work. Before starting, he placed a cloth over the floor to protect it and contain the dirt and sawdust which we appreciated since the floors are brand new. There were some questions and a few adaptations that needed to be made but every situation and all alternatives were explained. A few items we didn't even think about were explained and decisions made. In all, 8 new locks were installed. Some were replacements, some were new installs and 1 was a unique and challenging situation. All were handled expertly. We expected the entire project to take 8 to 10 hours but it only took a little less than 5. In each area where work was done the area was cleaned and other than the new lock there was no sign that any work had ever been done. The work was done quickly and expertly. All needed keys were made on site. We expected the work to cost around $600 but the actual cost was just a little over $400. We are so happy that we selected CWJ Lock & Key for this project. They have proven to us that they are an efficient, professional, person able and extremely reasonable firm and we recommend them highly.

Chuck came and rekeyed the locks on my house. He was polite, made me extra copies of the keys and…read moregave me a very reasonable quote. I would absolutely use him again.

How many times has Big Mike come to my rescue?? countless! Old school locksmith work with a…read moresolution for every problem you can imagine! He's got a massive bank of knowledge. Make sure you let him share a story or two, you won't regret it!

The best. Big Mike says he's not big anymore - I disagree. He's mega great. He restored my antique…read morestorefront perfectly, with vintage locks that turn like butter. Reasonably priced, honest. He always answers, is always ready to help. Good storyteller too.

Needed a new battery for my car key fob. I called to make sure they were open and that they could…read morechange the battery for this model. He said yes, absolutely. I popped over right then and was in and out in less than 10 minutes. The man who helped me was incredibly friendly and the whole process was very easy. I would absolutely go back here for other key needs. They also have a small parking lot so it makes it easy. I can't imagine that it gets very busy, so parking should always be pretty simple. The Englewood location is a nice one between Kenmore and Sheridan. So, relatively easy to get to if this is a neck of the woods that you frequent.

Dan go's the x-tra mile, takes the time to get the job done right. rekeyed my kwikset smartkey…read morelock that I messed up