I went to Skylar at the Natick location for coolsculpting ,she is amazing at her craft ,it was my…read more3rd session and she makes you feel comfortable and welcoming ,she makes the experience wonderful ans I definitely recommend going to her for this procedure,

Kimmie at the Natick location is the best. She is so careful with her procedures, taking time to…read moremake sure it's done as the customer wants. I highly recommend her!

Excellent service! I saw the result after my first treatment. Front desk is courteous and helpful…read more Providers are responsible and care for you. I highly recommend this location for your laser hair removal need. The atmosphere is relaxing and neat and clean.

I found out about laser hair removal from a friend who decided to do it based on a pro con…read moreanalysis. I drove by Milan and remembered the place by thinking about "Italy" and "milano cookies" and then decided to drop in at a later date. It turned out my pro con analysis lead me a purchase a few services same day, and I am so glad I did! I love my results and after only one treatment, which didn't hurt as I was expecting, there is significant hair removal and less regrowth. Perhaps it's just my physiology. In any case, I might be purchasing just one more treatment (!) and it will be hugely useful for me especially as I enter my 40s and get so busy I don't have time to shave. This is a great time and opportunity for me to have found these services. I like the medical professionalism and the background knowledge the nurses all have about the procedure. Each of my treatments have been pleasant and comfortable. It's really clean and efficient. I come once every 5 weeks because that is the hair growth cycle length, and stay for around 30 minutes to get my laser treatment. Monthly payments directly charged to my card are helpful too and not too unreasonable. There are great promotions going on now too like 60% off everything they offer because of an anniversary special. I suggest to go for it! Especially if you are young like me. It's a great investment in our futures to get so much time back to enjoy life with family and make wonderful memories.

Tammy is so sweet. I havent had a facial in years but i chose to splurge on myself and get the…read moresignature facial. It was so worth it and ill be recommending this spa to all my friends and family. Yes, ill be coming back again real soon.

Don't look anywhere else for a facial! This little spa is so warm, cozy and inviting. Tammy is the…read moreowner and took such care to personalize my experience. I am pregnant and had a lot of stubborn milia and a very stiff neck. Tammy was able to extract everything, and worked through all the knots. I feel like a new woman! I much prefer this personal experience to a big box spa where you pay for every add-on. Tammy's passion for her work really shines through. I can't wait to go back!

I had a severe inflmmatory/ allergic reaction on my first of 6 sessions of PRP and Morpheus 8…read moretreaments. I missed a week of work and was on prednisone for 6 days. I requested a refund for the 5 other sessions I simply cannot use. After two months of giving me the run around I was told the owner will not refund my money. I along with legal representation have repeatedly attempted to get in touch with said owner and not one phone call has been returned. So many more details. Completely unprofessional and absolutely no way to run a business. Below are photos of before the procedure and the progression of my reaction.

Everyone that works there is lovely. It is clean and lots of options. However, for laser everyone's…read moretechnique is different and some were better than others which I think impacted my results. I also did Cool Sculpting of my abdomen after many conversations about chances of it working for A LOT of money and have zero results. I have waited the 8-12 weeks when they said I would notice.......and nothing! I'm so disappointed!

Lana is amazing! I have been seeing her for more than a year, and I couldn't be happier with the…read moreresults. She treated my face and underarms. Electrolysis isn't a painless procedure, but because Lana works so quickly and efficiently, it feels much more comfortable than you'd expect. She is professional, gentle, and makes every appointment comfortable. Highly recommend!

Real disappointment with this place and Lana!!! First she stacks appointments right next to each…read moreother with no time for preparing the table for the next client in between. She was always on the edge with me and is not courteous at all, which is so surprising in the beauty industry. Extremely rude person on top of just reaping $$$ from the clients. Money is her only focus. I was ignoring all these signs for every appointment of mine till date even though she did not make me feel welcomed right from the very first appointment. I ignored my own experience as I was relying on positive experiences that people have posted here. Every time I was a few minutes late (3-5 min), she was upset and expressed that to me. I kept quiet assuming she is suggesting this for my benefit. She also charged me for the full time...today she charged $55 for 8 min treatment. Few times, she was chatting with her previous client and ate into my time. She still charged me for the full time. Plus I found hair untreated when I got home. Today when I spoke up to clarify that she is charging me for the full time anyway and I don't understand why she is upset, she refused her services. How rude can someone be, especially in the beauty industry!!! I never write reviews but have to share this. The positive reviews here only tell me that she had some sort of bias against me to begin with.

Kathy is AMAZING! She knows her craft and offers the best advice and options for optimal results. I…read moream so happy with her recommendations and looking forward to future treatments.

Kathy Nash is an absolute professional with so much knowledge in this industry. love love love my…read moretreatment!! a customer for life!!

I had a very disappointing experience here. I came in expecting a professional care, but it felt…read morelike the focus was more on selling than on what I actually needed. I was charged for two syringes of filler without being told that I wouldn't be able to use them for all the areas we discussed. Only after paying was I told they would inject half a syringe into my smile lines and discard the rest, even though I paid a significant amount for it. This felt wasteful, unclear, and not client-focused. I also learned that they don't inject in several facial areas I had originally asked about, which was never mentioned up front. Overall, the experience felt rushed, sales-driven, and not transparent. I ended up walking out without getting the treatment at all. Unfortunately, I can't recommend this place, and I won't be returning.

Extremely disappointed with customer service. I had a costly Thermage treatment that had at minimal…read more5% improvement. It was incredibly painful and I was never told if they lower the output I would not get good results and still charged $1200. Customer service was absolutely useless with no resolution! They offered me more treatments at a slightly discounted price! I also purchased the membership where I could buy xeomin at a discount rate - after treatment it was clear it did not work and was offered to do more at my cost. I would not recommend this place at all.

I am a fairly new client here and when I say that I'm impressed with this business I am saying it…read moreloud to the crowd !!! The front desk coordinator, Jess , deserves huge praise and recognition for her ability to make clients feel valued and respected. She is so caring and friendly that I feel so many other establishments should take note from her professionalism. My experience with her and with the staff here has been impeccable. I am beyond pleased and grateful I found a place such as Self.

Self is an outstanding practice. I had my very first facial at SELF and was extremely impressed…read morewith the entire staff and especially Chrissy. Her knowledge and experience was very evident in her work. I highly recommend SELF for their professionalism and amazing service.

I had an incredible 80 minute deep tissue massage with Ana and I cannot wait to book another. This…read morewas my first visit to the spa and I was impressed. The front desk associates were warm and welcoming. The locker room was very clean and well maintained, as was the lounge area. Ana asked me before she began if there were any specific areas to focus on and then listened to my preferences. The massage was invigorating and relaxing at the same time. I added the hot stones to the treatment and now I will always add them to a deep tissue massage. When I left the spa, I felt like I was floating.

Called to make an appointment for one of the bundles but they were unable to find a time where they…read morecould do all 3 offerings in the same day/time block. Note: it was for a booking within a week and a half. It would have been nice if they tried to accommodate us with other suggestions like trying other locations instead of me having to ask...or different variations of timing. It didn't feel like the best customer service or that they wanted the business...Maybe it was an off day.

I've been going for a few months and have seen excellent results! Polina explains everything and is…read moreso personable. so clean and efficient. Highly recommend

Polina is amazing, and I'm so excited that I found this place! I've been dying to try laser again…read moreafter not finishing my sessions years ago. I can't believe this new laser is totally pain free. It was so easy and fast, and I felt zero discomfort. It's a night and day difference, and she is one of the few people that has the Soprano Ice. I bought even more sessions when I was there for another area because I'm so happy to finally have a great place to go. Thank you Polina!!! I can't wait to come back. Ally