Great service. Front staff is friendly and the nurses are kind and always give you what you ask forread more

I had an appointment for laser with Ayda and she was absolutely amazing. She was very efficient,…read moreexplained the process to me although it was not my first time, and most importantly made me feel super comfortable.

Do yourself a favor and book an appointment with Betty at LA Beauty Skin Center! I've been to so…read moremany places for injectables over the years, and I have never met someone who combines knowledge, skill, and kindness the way she does. She is truly exceptional. I've seen Betty at the Toluca Lake location for Botox and, on a separate visit, Sculptra, and both experiences were absolutely stellar. Her expertise and the care she puts into her technique make you feel so comfortable and confident in her hands. She's also incredibly kind, which makes the whole experience that much better. The location is beautiful, but Betty is the reason I'll keep coming back. I honestly don't think I'll ever let anyone else touch my face! If you're looking for someone you can trust, I cannot recommend her enough.

I've been here a number of times over the past few years, and have had various treatments…read more They are very fairly priced, and do great work. I've had a few different nurses and aestheticians for my appointments, and they've all been sweet and totally helpful. And, all of my treatments have left me feeling and looking better than before. Definitely will continue to support this business, and I highly recommend them!

This was my third visit to Fix Me Up Spa, and once again, I had a wonderful experience. Every staff…read moremember is special and unique in their own way, and they all know how to make you feel genuinely welcomed and comfortable. Everything went smoothly from beginning to end. Laura was excellent professional, attentive, and truly took the time to listen and understand my needs. After three visits, I can confidently say that the quality of their service has remained consistently excellent. The spa is also exceptionally clean, which is very important to me. Most of all, the entire staff is outstanding. I highly recommend Fix Me Up Spa and look forward to returning!

Hair Lazer treatment i recommended…read more Front desk girls are always nice. Love the Pink vibe

I have to express myself personally about Skinn Suite, not only do I love the care & for the…read moreamazing attention that is directed toward my skin care, but I feel like I am special. Andrea is so personable as well as her staff. She is not someone who pushes you to have treatments. Andrea honestly advises you about your needs and a healthy choice. I truely could just hang out at "Skinn Suite" any day!!! oxxoxoxo

I wanted to wait until my 6th session to write a review, for the most relevance and best…read moreinformation. I love the cleanliness and atmosphere of this cosmetic center. There's parking in a private parking lot, as well as a nice waiting area to lounge until you're called. There's a kiosk available for sign-in, and the space has actually been newly reorganized so that check-in is at the entrance. Love that! As for the lasering. This is my first time ever doing laser, and it seems different technicians give different time frames. At first, I was told to give it about 4-6 sessions, and then other techs started saying 6-8 as I was nearing my 6th. Maybe they all have different ideas or training, but it felt a bit uneasy at first, and I wondered if they'd keep moving the number as I continued treatment. I saw major results after the very first session. It took a second, and at first I thought it couldn't have worked, until 3 weeks in, I just so happened to realize my girly girl was almost fully bald! Haha, I didn't even realize! Then of course, some started growing back in, but that was an awesome result for a first session. Now that I've done my 6th session, I can say that it's pretty great and thorough, but I do have 2 stubborn spots. The annoying thing is that they have you shave before you come in, so you can't accurately show them the exact stubborn spot. I do wish they'd let me come in as-is and shave THERE after they located the stubborn spots, since I am basically spot treating now. They do have the time for it, as your booked window is 15 minutes, and the treatment part isn't even 5 minutes. Everyone is super nice, and people are clean. FYI, they will not do the inner part if you're on your cycle. This happened for my first session. I waxed before, and every wax technician allowed a tampon. Since lasering is less hands-on, and gloves are used, I assumed I'd be good to go with a tampon. But nope! She only did the top part, which I believe is why the inner area is more stubborn, because technically I got 5 treatments for that part, unlike the other parts. There are patchy spots on the top part too, so I know that's not the sole reason some parts still need treatment, but still. Just be mindful of your cycle when booking! I'll be back for my 7th session in about a week. Hopefully I don't need monthly sessions after this one. We'll see! It's definitely great value when using classpass, so no complaints there from me!

Been coming here for a while and always have a good experience. Aylin at the front is always…read morehelpful whenever I need to schedule or have a question. Nurse Jannalyn is great too, she takes her time and makes the treatments comfortable. Definitely recommend.

Tina is so great and thorough! Love this place & the ladies @ the front desk! Superb!read more

I had such an amazing experience getting a facial with Lilit, and I honestly couldn't recommend her…read moreenough! From the moment I walked in, she made me feel so comfortable and welcomed. Lilit is incredibly sweet, professional, and knowledgeable when it comes to skincare. She took the time to really look at my skin, understand my concerns, and explain what she was doing throughout the entire facial. The facial itself was absolutely amazing and so relaxing. You can tell that Lilit genuinely cares about her clients and is passionate about what she does. She was very gentle, attentive, and made sure I was comfortable the entire time. My skin felt incredibly clean, hydrated, soft, and refreshed afterward, and I noticed such a beautiful glow! If you're looking for an aesthetician who is professional, caring, knowledgeable, and truly takes pride in her work, I definitely recommend booking with Lilit! She is amazing at what she does, and I'm already looking forward to my next facial. My skin has never felt better!

Just had a laser hair removal session with Sonya and she was great. Very thorough. Everyone there…read moreis awesome - you can't go wrong with any of them. The hair removal works so well that I've started doing more and more areas If you get the packages, then it costs the same as getting waxed but more permanent. So I'll actually be saving money in the long term! Highly recommend you treat yourself!

Suzanna just performed micro-needling with PRP on me last week and she was so kind and thorough…read morewith my treatment! She drew my blood and I didn't feel a thing. She numbed my face prior to the procedure and it did not hurt at all. She educated me well on the post-treatment instructions, and I didn't have any issues at all. I'm already getting compliments about how good my skin looks and that I look younger. I ended up buying two more treatments and will request Suzanna for my next two visits as well! As a nurse I am very careful where I go for procedures that have a possibility of causing damage if they're not performed properly. I really trust this clinic for my skincare, as I've had several facial treatments here and they have all been effective and the staff are all very skilled and professional!

Unfortunately, another disappointing experience at Skin Agency, and this was the third time I've…read moreleft feeling frustrated by how this business handles its customers. My technician was accommodating, but the issue for me is much bigger than the technician. I went in for their Monday/Friday special and was steered toward a different neurotoxin than the one I originally booked. What wasn't clearly explained to me were the parameters of the special. I ended up paying more than expected and didn't realize I hadn't received the promotional price until I got home and actually looked at the numbers. I also had a $50 credit from a previous consultation. During that visit, I wasn't medically cleared by the person handling the consultation, but since I was already there, I was offered a very quick technician appointment for $50. I was told that amount would be credited toward a future service. What I wasn't told was that I had to use the credit within one month. Had I known that, I wouldn't have agreed to the appointment. Unfortunately, they refused to apply the $50 because it was past the one-month window. And this isn't the first time I've tried to find a reasonable solution with them. Another time, I purchased one of their packages but ended up having to go out of town for work, so I wasn't able to use the package within the promotional timeframe. I completely understood that the original deal had an expiration date and wasn't asking them to honor the expired promotion. I reached out afterward and simply asked if I could use the face-value amount I had already paid toward another service instead. I was more than willing to forgo the original deal and just apply what I had already spent as a credit. They wouldn't budge -- not even a little. What really bothers me is the lack of willingness to find a reasonable solution. I'm not expecting a business to ignore its policies, but there should be some level of customer service and discretion when a customer is trying to work with you in good faith. After realizing I'd also overpaid for my most recent service, I called to explain my frustration and was again told there was nothing they could do and that I needed to send an email. I'm still waiting for a return call from corporate, so I'm hoping someone there will actually take the time to listen and address what happened. At this point, I've lost hundreds of dollars here between credits, packages, and pricing issues, and I don't feel like there's anyone actually advocating for the customer. I understand businesses have policies, but good customer service is also about communication, transparency, and trying to make things right when something wasn't clearly explained. After multiple experiences where I've tried to be reasonable and meet them halfway, only to be met with a hard "no," I've reached my limit. Unfortunately, I won't be returning.

I highly recommend True Med Spa in Burbank! The staff is so knowledgeable and takes the time to…read moreexplain everything before starting any procedure. They also give you personalized suggestions based on what works best for you and the results you're looking for. I'm absolutely in love with my results and will definitely be coming back! If you're looking for Botox, lip fillers, or any other treatments, this is definitely the spot to go!

I recently went to Tru Med Spa for microneedling with PDRN and lip injections with Nurse Anna, and…read moreI absolutely love my results! Anna was so amazing, professional, gentle, and made me feel so comfortable. My skin feels so refreshed and my lips turned out beautiful and natural, exactly what I wanted. I couldn't be happier and will definitely be going back for more. I'm so happy I finally found someone I can truly trust to do exactly what I want.

I've been to New Look in Glendale a couple of times, and recently brought my husband in too. There…read morewas a lot of confusion: he'd forgotten to list me as his referral, and then we ran into some tech issues and needed to change his appointment. Helen helped us sort it all out with so much patience and a smile. My husband joked that we were like two children who needed a lot of assistance, and she took it all in stride. Thank you, New Look, for helping us get rid of unwanted hair, and thank you, Helen, for being so gracious and helpful!

I had an absolutely horrible experience at the Glendale location, and I will never be returning…read more The nurse, Susanna, was extremely rude, judgmental, and completely unprofessional. She made unsolicited comments about my decision to start laser hair removal in my late twenties, which was completely inappropriate and frankly none of her business. I came in for a service that I chose for myself--not to be lectured or made to feel bad about when I decided to do it. She was also clearly in a rush to get through my appointment. I have an extremely low pain tolerance, and while I understand that isn't her responsibility, she seemed visibly frustrated that I couldn't tolerate even the lowest setting of the laser. Instead of showing any patience or understanding, she told me, "Definitely next time get a numbing cream." The entire interaction felt rushed and uncomfortable. On top of that, there were a few areas that I genuinely could not shave properly because they were difficult to reach. She told me she would laser them this time, but that next time I needed to be "more thorough" because otherwise the laser wouldn't be effective. I understand that clients are expected to shave beforehand, but there is a huge difference between giving someone a simple reminder and making them feel embarrassed or inadequate over something they genuinely could not reach. And what makes this even more frustrating is that I had a completely different experience at the Encino location. My sister had encountered the same issue there, and the technician simply had a single-use razor available and took care of the area. No attitude. No judgment. No embarrassing comments. Just basic professionalism and common sense. A beauty treatment should not leave a client feeling judged, rushed, or embarrassed. People make sacrifices to take time out of their day for themselves. You have no idea what someone has going on in their life, how long they've been saving for a treatment, or how much it may have taken for them to finally make that appointment. The absolute bare minimum should be making them feel comfortable and respected. I am beyond disappointed with the Glendale location. It is unfortunately the closest location to me, but I would rather drive farther than ever deal with this kind of treatment again. Management seriously needs to address the way clients are being treated at this location.

LOVE THIS PLACE. I moved to the area and called them on a saturday at noon, to schedule an appt for…read morepreventative botox for my GF. I know as much about botox as I do about astrology, and I know nothing about astrology. The other places I called asked for a definite amount of units, want to to schedule a consultation ahead of time, or buy a gift card. Not the case here. Best experience I've had interacting with any medical office or salon. They squeezed her in that day, let me zelle payment, and were 1/2 the price I'm used to paying. She had no wait at the office and was checked in immediately. The nurse talked her into doing less botox, not more. She feels great and loves this place. I mistakenly pocket dialed them on a Sunday pm after hours and they called and texted immediately to make sure everything was ok. Such a great experience. Please come here.

Laura was so gentle and explained everything she was doing step by step. She also gave me her…read morehonest opinion and what was needed and something about her energy made me trust her. I will be coming back to see her in a few months. Thank you Laura!