Do yourself a favor and book an appointment with Betty at LA Beauty Skin Center! I've been to so…read moremany places for injectables over the years, and I have never met someone who combines knowledge, skill, and kindness the way she does. She is truly exceptional. I've seen Betty at the Toluca Lake location for Botox and, on a separate visit, Sculptra, and both experiences were absolutely stellar. Her expertise and the care she puts into her technique make you feel so comfortable and confident in her hands. She's also incredibly kind, which makes the whole experience that much better. The location is beautiful, but Betty is the reason I'll keep coming back. I honestly don't think I'll ever let anyone else touch my face! If you're looking for someone you can trust, I cannot recommend her enough.

I've been here a number of times over the past few years, and have had various treatments…read more They are very fairly priced, and do great work. I've had a few different nurses and aestheticians for my appointments, and they've all been sweet and totally helpful. And, all of my treatments have left me feeling and looking better than before. Definitely will continue to support this business, and I highly recommend them!

Suzanna just performed micro-needling with PRP on me last week and she was so kind and thorough…read morewith my treatment! She drew my blood and I didn't feel a thing. She numbed my face prior to the procedure and it did not hurt at all. She educated me well on the post-treatment instructions, and I didn't have any issues at all. I'm already getting compliments about how good my skin looks and that I look younger. I ended up buying two more treatments and will request Suzanna for my next two visits as well! As a nurse I am very careful where I go for procedures that have a possibility of causing damage if they're not performed properly. I really trust this clinic for my skincare, as I've had several facial treatments here and they have all been effective and the staff are all very skilled and professional!

Unfortunately, another disappointing experience at Skin Agency, and this was the third time I've…read moreleft feeling frustrated by how this business handles its customers. My technician was accommodating, but the issue for me is much bigger than the technician. I went in for their Monday/Friday special and was steered toward a different neurotoxin than the one I originally booked. What wasn't clearly explained to me were the parameters of the special. I ended up paying more than expected and didn't realize I hadn't received the promotional price until I got home and actually looked at the numbers. I also had a $50 credit from a previous consultation. During that visit, I wasn't medically cleared by the person handling the consultation, but since I was already there, I was offered a very quick technician appointment for $50. I was told that amount would be credited toward a future service. What I wasn't told was that I had to use the credit within one month. Had I known that, I wouldn't have agreed to the appointment. Unfortunately, they refused to apply the $50 because it was past the one-month window. And this isn't the first time I've tried to find a reasonable solution with them. Another time, I purchased one of their packages but ended up having to go out of town for work, so I wasn't able to use the package within the promotional timeframe. I completely understood that the original deal had an expiration date and wasn't asking them to honor the expired promotion. I reached out afterward and simply asked if I could use the face-value amount I had already paid toward another service instead. I was more than willing to forgo the original deal and just apply what I had already spent as a credit. They wouldn't budge -- not even a little. What really bothers me is the lack of willingness to find a reasonable solution. I'm not expecting a business to ignore its policies, but there should be some level of customer service and discretion when a customer is trying to work with you in good faith. After realizing I'd also overpaid for my most recent service, I called to explain my frustration and was again told there was nothing they could do and that I needed to send an email. I'm still waiting for a return call from corporate, so I'm hoping someone there will actually take the time to listen and address what happened. At this point, I've lost hundreds of dollars here between credits, packages, and pricing issues, and I don't feel like there's anyone actually advocating for the customer. I understand businesses have policies, but good customer service is also about communication, transparency, and trying to make things right when something wasn't clearly explained. After multiple experiences where I've tried to be reasonable and meet them halfway, only to be met with a hard "no," I've reached my limit. Unfortunately, I won't be returning.

LOVE THIS PLACE. I moved to the area and called them on a saturday at noon, to schedule an appt for…read morepreventative botox for my GF. I know as much about botox as I do about astrology, and I know nothing about astrology. The other places I called asked for a definite amount of units, want to to schedule a consultation ahead of time, or buy a gift card. Not the case here. Best experience I've had interacting with any medical office or salon. They squeezed her in that day, let me zelle payment, and were 1/2 the price I'm used to paying. She had no wait at the office and was checked in immediately. The nurse talked her into doing less botox, not more. She feels great and loves this place. I mistakenly pocket dialed them on a Sunday pm after hours and they called and texted immediately to make sure everything was ok. Such a great experience. Please come here.

Laura was so gentle and explained everything she was doing step by step. She also gave me her…read morehonest opinion and what was needed and something about her energy made me trust her. I will be coming back to see her in a few months. Thank you Laura!

Been coming here for a while and always have a good experience. Aylin at the front is always…read morehelpful whenever I need to schedule or have a question. Nurse Jannalyn is great too, she takes her time and makes the treatments comfortable. Definitely recommend.

Tina is so great and thorough! Love this place & the ladies @ the front desk! Superb!read more

I had my Botox done with Rita and I'm so happy with the results! I've had Botox before where my…read moreeyes got puffy afterward, so I was a little worried, but this time I had ZERO puffiness. Everything looks so natural and refreshed. Rita did an amazing job!

If you're considering laser hair removal and comparing clinics, let me save you the time and tell…read moreyou that this is the place. I've been both a client and an employee at several med spas and plastic surgery practices across LA and I can confidently say this is the most welcoming and stress free laser hair removal practice in the city. Every nurse I've had with here has been amazing and the front desk associates (shoutout to Bella!) are consistently so kind and sweet to me. It actually took me a long time to finally commit to laser hair removal and I tried starting the process three separate times elsewhere, but between the affordability and the genuine comfort I feel here, this is the first place that's made it an appointment I can actually look forward to. My experience has been so exceptional that I got my sister a gift card here for one of her Christmas presents this year! True luxury without the intimidation. Once you come here, you'll be disappointed anywhere else. Xo

I have been seeing Anush Movsesian for a year now, and I genuinely love her work!! I continue to…read morefly from out of the Country to see her, because of the level of trust I have in her and her wonderful team. I truly appreciate Anush's honesty, and straightforward approach. She is incredibly knowledgeable and professional, and always takes the time to understand exactly what you are looking for. Her attention to detail is unmatched and I especially value how thoughtful and honest she is with her recommendations. Anush and her team make the entire experience super comfortable and welcoming, and I always look forward to coming back! Highly recommend and worth the trip every single time!!!

I love it here. I recently came back for more PDGF microneedling with Bianca, and my skin is…read morealready glowing. She's so gentle and transparent. It's comforting to have found a place I trust that is consistent in its beautiful results and provides thoughtful follow-up. Can't wait to come back :)

This was my third visit to Fix Me Up Spa, and once again, I had a wonderful experience. Every staff…read moremember is special and unique in their own way, and they all know how to make you feel genuinely welcomed and comfortable. Everything went smoothly from beginning to end. Laura was excellent professional, attentive, and truly took the time to listen and understand my needs. After three visits, I can confidently say that the quality of their service has remained consistently excellent. The spa is also exceptionally clean, which is very important to me. Most of all, the entire staff is outstanding. I highly recommend Fix Me Up Spa and look forward to returning!

Hair Lazer treatment i recommended…read more Front desk girls are always nice. Love the Pink vibe

Great service. Front staff is friendly and the nurses are kind and always give you what you ask forread more

I had an appointment for laser with Ayda and she was absolutely amazing. She was very efficient,…read moreexplained the process to me although it was not my first time, and most importantly made me feel super comfortable.

I've been to New Look in Glendale a couple of times, and recently brought my husband in too. There…read morewas a lot of confusion: he'd forgotten to list me as his referral, and then we ran into some tech issues and needed to change his appointment. Helen helped us sort it all out with so much patience and a smile. My husband joked that we were like two children who needed a lot of assistance, and she took it all in stride. Thank you, New Look, for helping us get rid of unwanted hair, and thank you, Helen, for being so gracious and helpful!

I had an absolutely horrible experience at the Glendale location, and I will never be returning…read more The nurse, Susanna, was extremely rude, judgmental, and completely unprofessional. She made unsolicited comments about my decision to start laser hair removal in my late twenties, which was completely inappropriate and frankly none of her business. I came in for a service that I chose for myself--not to be lectured or made to feel bad about when I decided to do it. She was also clearly in a rush to get through my appointment. I have an extremely low pain tolerance, and while I understand that isn't her responsibility, she seemed visibly frustrated that I couldn't tolerate even the lowest setting of the laser. Instead of showing any patience or understanding, she told me, "Definitely next time get a numbing cream." The entire interaction felt rushed and uncomfortable. On top of that, there were a few areas that I genuinely could not shave properly because they were difficult to reach. She told me she would laser them this time, but that next time I needed to be "more thorough" because otherwise the laser wouldn't be effective. I understand that clients are expected to shave beforehand, but there is a huge difference between giving someone a simple reminder and making them feel embarrassed or inadequate over something they genuinely could not reach. And what makes this even more frustrating is that I had a completely different experience at the Encino location. My sister had encountered the same issue there, and the technician simply had a single-use razor available and took care of the area. No attitude. No judgment. No embarrassing comments. Just basic professionalism and common sense. A beauty treatment should not leave a client feeling judged, rushed, or embarrassed. People make sacrifices to take time out of their day for themselves. You have no idea what someone has going on in their life, how long they've been saving for a treatment, or how much it may have taken for them to finally make that appointment. The absolute bare minimum should be making them feel comfortable and respected. I am beyond disappointed with the Glendale location. It is unfortunately the closest location to me, but I would rather drive farther than ever deal with this kind of treatment again. Management seriously needs to address the way clients are being treated at this location.

Just had my first clear+brilliant session with Briana at LaserAway in Sherman Oaks. And a month…read moreprior to that she did my 2nd hair removal session. She was so amazing and kind! Loved her aura!! All good vibes! Little to no pain both times. I know she said in July she goes back to the Woodland Hills location, which makes me sad. Just wanted to leave a review on how great she is! This is my 3rd time coming to this location and everyone has been amazing! Thank you ladies!!

Idk maybe it's just me but I booked 3 packages. Thermage,…read moreclear and brilliant and tattoo removal. First I'd like to say that they run a soft credit check without telling me, each and every time, and I get the notifications on my phone; immediately after they try to up-sale me. I'm finished with my thermage & honestly see no difference. We didn't even compare before and after pictures. I'm a little concerned about my tattoo removal and I understand that it will take some time but after getting a session of clear & brilliant done by one of the nurses, she basically told me that I'm paying for it to be done a certain way & one of the nurses failed to do it that way during my 1st session. Im now beginning to wonder if I will ever see results, especially if one nurse does it correctly and another doesn't... Due to all of this I decided to switch locations. Hoping for better results.