Kayla at Ritual Aesthetics did tattoos for me and three of my friends and we had the BEST…read moreexperience ever!! She spent the whole day with us for our tattoos and had the sweetest attitude the entire time. She made such incredible designs for us and clearly put so much thought and care into all of them. The studio was so clean and I felt so safe with Kayla. She made the entire tattoo process so easy and enjoyable and I am in love with my new tattoo. I would highly recommend Kayla at Ritual Aesthetics to anyone in the Chicago area!!!

I am sad to say this has been the worst "breakup" with a lash artist one could ever imagine. Here…read moreit goes. This is coming from someone who KNOWS what a cancellation can do to your wallet. I get it. But, seriously, people come first. I don't care if your "work" is 100%, 75%, or a total shit show-- if you show compassion and understanding for people, you will have repeat business. Not happening here. 1. Charged different prices for lash fills--- didn't matter if it was 2 weeks, 3 weeks, or maybe 3 hours. It was whatever she felt like charging with a nice 20-25% tip included each and every time. Willing to let it go.. I guess. I'm busy. 2. Unprofessional scheduling--- I'll let that go if that was the only complaint, but seriously, getting anything straight was a disaster. 3. THE BIG ONE. I had to cancel an appointment with 8 hours notice. Now, I wish it was because I was taking a beautiful all expenses vacay and well, gosh, just forgot the day I had the appointment. But no. I had a friend pass away from cancer yesterday-- only a year older than me with two young kids. They will not see another holiday with their mom, my friend. Not to mention, I have a very sick pet family member who needed to be seen by an emergency vet twice this week. Both have exhausted me financially, emotionally, psychologically, and physically. Probably not the best time to get your LASHES filled when you can't stop crying and your eyes are puffy? I don't know. Not a lash expert. Long story short. She wanted to charge me the full price for the appointment and I'm NOT okay with that--- I would have happily paid her for her NON time at half price... a luxury I wish I could demand when LIFE happens of my customers. Gosh darn.... wouldn't it be nice to schedule tragedy around super convenient times? Well, if you go with this lash artist expect ZERO grace!

My experience was not good with regards to a highlight…read more Hair dresser/Valerie did a partial highlight & I wasn't happy with it as the highlights were one inch from my roots so I made a second appointment to have it fixed. When I arrived for the correction appointment I told Valerie that I was back to have it fixed & she immediately became defensive! First she said "Well, you said you liked the color!" I replied... "Yes, I like the color but want it closer to my roots, not an inch away." She then told me it could be fixed however I would need to pay additional dollars. Hair dresser/Erin ended up fixed my hair & basically filled the one inch gap for a six day old highlight & then charged me an additional $15.00. Customers shouldn't have to pay additional dollars to have their hair fixed for something that should have been done right the first time! I wouldn't recommend incompetent hair dresser Valerie for highlighting services or the salon/barber shop as their customer service & sucks! Katrina E.

I really liked this place! I hate salons where I have to sit for almost 3 hours and listen to…read morepeople blabbing and complaining. And at the end, you are charged such a high price that makes you wanna just shave your hair... This place was different. Valerie was nice but not overdoing it and best of all, she was quick and I didn't have to spend my whole morning there. She listened to what I wanted done and also had some suggestions and she delivered with a great price!

Best place to get your eyelashes done! 10/10 recommend Kayla to everyone. She takes her time to…read moremake sure your lashes come out perfect and she is so gentle! And definitely inexpensive! And on top of that she does more than just lashes! I highly recommend her!

I see Rachael just once a year, for a lash lift and tint before traveling to DragonCon for Labor…read moreDay weekend in Atlanta. She's always professional, personable, and makes me feel at ease. My lashes look AMAZING when they're done and they stay looking fabulous through Georgia humidity, eventually going back to my normal after about 6 weeks. If I could work it into the budget and schedule, I'd get them done more often, but always and only with RaeM. Phenomenal!

My wife and I came here today for the first time and had a great experience! Rachael was super…read morefriendly and our eyebrows look amazing. The vibe in her studio is very nice and relaxing. We will be back!

Alisha has been my stylist for nearly four years, and she is truly incredible. When my previous…read morestylist went on leave, she recommended Alisha -- and from the very first appointment, I knew I'd found my forever stylist. Her color skills are unmatched; she nails that effortless 'lived-in' look that grows out beautifully every single time. Honestly, she seems to know what I need even better than I do. She's flexible, attentive, and always so accommodating with scheduling. The salon itself has a relaxing, luxe vibe, and I genuinely look forward to every visit. A million out of ten -- absolutely recommend!

I've been coming here for about 4/5 years now. The owner, Aleisha is thorough and takes your hair…read moregoals and works her magic! Her technique, skills and knowledge give me confidence every time I sit down in her chair. Not to mention Aleisha is an amazing and kind human being - it's literally impossible not to look forward to hanging out with her for a few hours while she transforms your locks. I've lived throughout the Denver area the past few years, I'll drive the miles to continue returning to Aleisha while she slays my hair every time!

Unfortunately I did not have the best experience with them for my wedding. I did a hair trial,…read moretwice, and never liked the up do. I ended up on the day of my wedding just to do my hair down and curled as I was never satisfied or happy with the up do during the trial and I was nervous that I wouldn't like it. All of my bridesmaids ended up doing their hair down and curled as well but one of them. She ended up taking her up do down and redoing it as she was not happy with it. Fortunately she's a hair stylist and was able to do something on her own. I was moderately satisfied with the curls in my hair and my bridesmaids. TBH I think I could have just done it myself and not paid what I had paid

Vanessa exceeded my expectations on my bridal hair and makeup! It was perfect and I couldn't have…read morebeen more happy with the way it turned out! She is very friendly and professional, fun to work with, and flexible during the wedding morning chaos. She stayed extra to make sure everyone got done what they wanted done! I will be recommending Captivate and Vanessa to everyone looking for wedding beauty services!

Zermene is amazing! She was honest and didn't try to up sale me on things I didn't need. She has a…read moregentle touch and helped me with the issues I was having. Everything was very clean and beautiful.

The spa is located in the Urgent Care brick building in the second floor unit 203. I almost…read morecouldn't find it and drive around trying to figure it out. I was recommended to the spa, by my hair girl. I had a fire and ice facial with Megan. My skin felt absolutely great after I left. I usually get a facial once a month and will definitely be back for another one.

My daughter went in last night for a manicure. The lady who did her nails did a sloppy job of…read morepainting her nails and did not speak to her once, only the man and lady next to her. Four hours later when my daughter took a shower, her nails started to bubble and the paint was really messed up. It could have been old polish or top coat.

I have found my place. I have had my nails done both dip and gel. I love Ly and she is always kind…read moreand helpful. The salon is very clean and relaxing. I highly recommend!