Robin, an exceptional esthetician, genuinely cares and is incredibly kind. My face always looks and…read morefeels amazing after her facials. While everyone at Serenity is wonderful, today's facial was truly exceptional.

Absolutely incredible experience! This was the best massage I have ever received. My leg was so…read morestiff and tight before my appointment, but the therapist knew exactly how to fix it. I walked out feeling completely relieved and relaxed. Thank you Rio!

I've been to Whitney every 8-12 weeks for the last couple of months for cystic acne and acne scars…read moreand have seen a night-and-day difference in my skin. We started with an Elite Facial and have since transitioned to Enzyme Therapy. Whitney's clinical approach is helping me address all factors impacting my skin (from diet, medication & vitamins, home environment, etc.) There are cheaper facial options, but I budget for Whitney because she is the best. Whitney is top of her craft and passionate about helping you reach your skincare goals.

It's amazing what a shut in order does to your skin. Or maybe it's the food? The stress? I don't…read moreknow, either way, if your looking for skin rejuvenation or maintenance, head here. The clinic is located on the backside of the building and has two flights of stairs. I didn't see any elevators for my mobility challenged friends. The clinic is cute, chic, and spacious. Racheal is a skin pharmacist. She's a massage therapist, what's the word...aesthetician. I went in wanting a hydro facial, but basically said, "look at my skin and give me what I need." She really tailored my treatment, letting me know what she was doing and why at each step. I appreciate that. I get the sense that if you know exactly what you want, she can do that, too. Clinic seems appropriate over spa. It's not just a vain beauty frill, she also treated and took care of my skin. Myskin was vibrant and well hydrated, like the pandemic never happened...alas. Pandemic or not, go here fast. Be kind to your skin and treat yourself:)

I think the massage service provided at this site is excellent. However, the business billing is…read morevery unprofessional. I had a monthly subscription. I had my last massage in Feb 2026 or early March 2026. After my treatment, I informed the woman at the front desk I wanted to stop my subscription. I asked her to remove my credit card from my account. My husband kept his subscription and we changed that to his credit card. On 3/23/36, my credit card was again charged the monthly subscription price of 89.95. I did not notice this until I was checking my account around 4/10/26. When I called, the woman on the phone said: "I called you". In checking my phone, there was a message that she had called. So, I asked for a refund or reversal to my card and nothing happened. So I just spent 89.95 for no service, that is fraud in my book. Today, was checking my account again and my card was charged $50 on 5/19/26 for a service my husband had. I called again and a very apologetic woman said she would take the card off both accounts. So treatment service is great. Mishandling money is unacceptable.

I visited this location after trying to schedule an appointment for over a month at both Lacey and…read moreUniversity Place and having my appointment cancelled because the massage therapist was sick. This is definitely the season and it effects all of us so might I recommend we try to practice some of those wise choices that we're required of us during COVID-19, I'm also speaking to those who visit massage places when they're sick. Anyway, I received a gift card. That's the only reason I scheduled an appointment. For health reasons, as a frequent migraine sufferer, I've scheduled monthly massages for myself for over 20 years but since arriving in Wakinekona/Washington, despite my doctor recommending massage as treatment, it's not included in insurance and this place is hella pricey, not just Hand and Stone but almost every massage location I've looked into. However, the staff here are very friendly, professional, and the place feels clean. If you can afford it, then I'd recommend it. Try to be clear with your massage therapist when it comes to pressure. That always seems to be an issue regardless of where I am,this place is very gentle.

I want to give a big shoutout to Lisa at Urban Float for always providing such amazing customer…read moreservice. Every time I walk into Urban Float, she is friendly, welcoming, and genuinely great to work with. She always makes me feel welcome and goes above and beyond to make sure I have a great experience. Lisa is a huge part of what makes Urban Float such a great place, and I really appreciate how consistently kind and helpful she is. Thanks, Lisa, for always being so awesome!

10/10 experience and I will absolutely be booking another session immediately…read more I tried the infrared sauna + cold plunge room and loved the entire experience. Having the space to move between the heat and cold at your own pace makes it feel like an actual wellness reset rather than something you're just trying to get through. Do yourself a favor and add the $6 aromatherapy upgrade. Such a small add-on, but it made the sauna experience that much better and I would absolutely get it again. The whole experience left me feeling refreshed, energized and very quickly wondering when I could fit another session into my schedule. If you've been curious about trying sauna + cold plunge, this is your sign. And get the aromatherapy. Trust me.

TJ is very considerate and thorough, the products she use are of top quality, the environment in…read moreher salon is fun, safe, comfortable, and clean. I have had already four treatments with her and I will be going back!

I've been going to TJ for two years and there's no one else I'd recommend for your waxing and…read morefacial needs! Very accommodating with my work schedule, and very sanitary during the crazy times we live in. I never have to worry about shaving my arm pits or my legs thanks to TJ! Thank you TJ!

Isa (aka ISABEL42AC) is truly at the top of the waxing game. She's professional, personable, and…read morehas a fun, easygoing personality that somehow makes a Brazilian feel...almost relaxing (which could feel illegal to say). She's also refreshingly real and keeps it honest with her clients. And let me tell you--she gets every single hair. Not one survives. It's like she's on a mission, and I fully support it. I'll absolutely keep booking with her for as long as I can--she's worth every appointment!

I forgot to post this. I figured I would give the European Wax center a chance when my regular lady…read morewas out. I thoroughly enjoyed my experience and my lady (I forget her name) was the sweetest and fastest waxed. Painless, quick and nice attention to detail. Vibe: Bright, cute and clean. I love the area.

Thank you Chavonne for bring life to my skin!…read more COVID Protocols: Chavonne will take your temperature and ask you covid related questions/your previous exposure before your facial. Facial Experience: Chavonne does a great job in making sure you have a great experience if this is your first facial. She'll ask you questions about your current skincare regime and skin concerns. Afterwards, she'll be able to make the proper recommendation on what facial would best suit your skincare needs. She's very detailed and will answer any questions that you might have. I opted for the Glow Up Facial. This is what it included: - a deep double cleanse - manual and ultrasonic extraction of visibly blocked pores - high frequency detoxifying treatment - LED Blue & Red light therapy - a soothing re-hydrating and detoxifying custom mask treatment - skin cooling with cold rollers and finished with the application of vitamin C&E serums - a nutrient rich re-hydrating moisturizer and SPF I'll be back to try a different treatment when I'm in the area. Thanks for taking care of me Chavonne!

I CANNOT RAVE ABOUT CHAVONNE ENOUGH!!!! She is seriously the best around the area and I've tried…read moreother places. I've gotten facials and microneedling (for face and back) done by Chavonne. She does wonders! After every session I get compliments everywhere I go on how my skin is glowing from people that has no idea I got them done!!! She is very friendly and personal which I love. You can definitely tell she value her clients by just remembering small details about their lives. She makes sure to get to know you and make you feel comfortable. I recommend everyone to see her at least once. Support small businesses!

Such a wonderful team and experience! Heather is the best, super down to earth and kind. I have a…read morelot of trust in her approach and have followed her wherever she goes.

I was very impressed with the quality of care, attention to detail, and the outcomes from my…read moreprocedures. I had no doubt that I was in good hands... and I didn't have to drive all the way to Bellevue. Professional, clean, and adorable clinic. Highly recommend!

Julio was the consummate professional when helping me with the selection and purchase of my new…read moreglasses. This was a very good office experience!

Julio in the eyeglasses center was, once again, super helpful and responsive. He's my go to…read moreeyeglass guy!