i booked an appointment with sugaring nyc in gig harbor after seeing a promotion on instagram for…read morefree underarm or bikini line sugaring for first time guests - i have gotten my eyebrows sugared but never either of those areas so i decided to try it! i booked my appointment online on 12/29/2022 for a 12/30/2022 appointment with whichever sugarista was available. Athena was the esthetician who provided me with my first brazillian (EVER!) and underarm sugaring. i was very nervous since this was my first time having either of these services done and i can't wait to be back! Athena made me feel comfortable & made sure that i was alright throughout the session. I walked out of the building feeling like a new woman! If you are hesitant to try sugaring for the first time.....do it!

Don't waste your time or money at this company, they don't care about quality, just quantity in…read moreappointments. My daughter wanted a facial with a dermaplane for her birthday. She normally goes to Muckleshoot spa, but didn't want to travel that far on her one day off for the week, so we decided to try SugaringNYC in Gig Harbor. She made a 1045 appointment on April 16, 2026 through the website. The confirmation email stated 1040 and the dermaplane facial shows as a 60 minute appointment. I dropped her off and she entered the lobby at 10:30. They have no front desk staff so no one greeted her. She waited about five minutes, texted me and said she hasn't seen anybody and wasn't sure what was going on. I told her they were probably in with other appointments and to give it a few more minutes. Around 1049 someone came out and checked out a couple customers that were done and then checked her in. She was brought back to the room by Nevaeh at 1057. She took about 5 minutes to get set up, so now it's approximately 1102. She didn't put a head wrap to protect my daughter's hair nor did she have my daughter takeoff her shirt and put a robe on or at least just put a robe on to protect her clothing. She proceeded to do the shotty facial getting product and oil in my daughter's hair and clothes, the hot towels soaked my daughter's shirt. My daughter called me at 11:41 and said she was outside waiting for me. Now, I'm not a mathematician but if your appointment is at 10:40 your facial doesn't start until 1102 approximately and you're done at about 1035, paid for and out on the sidewalk at 11:41, your appointment was not 60 minutes. Nevaeh seemed frazzled stating that her manager was over booking them and that frazzled energy carried over into the lack of relaxing spa therapy that you're paying for! When my daughter called me to pick her up, I was shocked. She was already done knowing she went in late. She was very upset. Said that it was not a good experience. Said her freshly washed hair was now greasy with oil and product, and her shirt was soaked and had product on it. I immediately called and spoke to Nevaeh which I didn't know it was her. I explained that my daughter just left there from a facial, which was my birthday gift to her, and she was upset and almost in tears. I told her that my daughter's appointment was only 35 minutes to which she argued with me that she was only shorted five minutes. She didn't have anything to say about not putting a headband on or a robe. I asked her about getting a refund and she told me that she was not able to do that. I would have to email the Washington sugaring NYC email to which I did and have to date 5/4/26 have received NO reply. I've called both the Gig Harbor and the Capitol Hill sugaring locations which are owned by the same person and left messages for the manager, which I got employee's that called me back saying that they're not the manager and they'll forward it to the manager. But still have NOT received any return call from a manager with regards to the terrible spa experience. Don't waste your money at this location they clearly do not care about customer satisfaction, or providing a good spa experience. Clearly they only care about making money.

I have to come on here to reiterate... Celia is a true gift! I am coming up on my one year…read morefacial-versary... can we believe?? My skin has improved in ways I didn't know were possible. I always get horrible acne around my period but it has reduced so much and heals in record speed any time I see her. My skin is brighter and, although I'm happy to embrace my 30s, I feel truly blessed that she is helping me stay hydrated, appropriately exfoliated and prepared (spf check points) I'm writing this yearbook post because I just spent a week+ in Texas and I can't tell you how many compliments I got on my skin.... I'm talkin daily... and not just small compliments, people were wanting to conversate about my skin... I was almost embarrassed from the attention but was like ...let me tell you about my esthetician Follow her insta to see when she is taking clients... esthetics.by.celia

I've never had such an awful experience with a facialist in my life as I did today. I was scheduled…read morewith Laurinda; I've never met her nor had I been to the spa. When I walked in there was no introduction or greeting, she immediately asked me who I was seeing and I didn't remember her name since it was my first time there. She laughed when I said I didn't know and then asked if I needed the bathroom. I said yes, and turned to my left (which was the treatment room) and her response was extremely condescending about that not being the bathroom. Again, I've never been there. A quick "hello, my name is Laurinda, this is where you will receive your facial today" is all it would've taken. It was a very negative first impression. About ten minutes into the facial treatment she ripped my nose hoop out and claimed she didn't know I had it. It's a large gold hoop, it's very obvious. Most facialist ask me to leave it in because with it out, my skin is technically "open" and it's a liability, so I was relying on her professionalism to handle that request. She didn't apologize but just stated, "If I would've know that was there I'd have asked you to take it out." If she would've introduced herself to me at the start of my appointment and looked at my face, she would've seen my nose hoop. But somehow it was my fault. I'm a little worried that she was less than foot from my face during the treatment and claimed she couldn't see it. Ten minutes later she proceeded to rip out my earring on my right ear. She then blamed that on me (again) saying that my earrings were weird because they had a back post. I'm pretty sure 95% of earrings have posts. She then proceeded (without my permission) to aggressively rub my ears. I asked her to stop because it hurt and she said "I'm trying to feel your earrings to understand what I'm working with." I realized when I got home that my ear was actually bleeding. Overall, the whole experience was extremely uncomfortable and quite frankly painful at times. I regret not leaving sooner. This was a Mother's Day gift and it left me more stressed and upset than when I walked in. When I left the treatment room after getting dressed she was no where to be found. 0/10 for customer service.

Absolutely the very best in Tacoma for all your skincare and waxing needs. I have extremely…read morereactive skin, and Katelyn, always provides kindness, her expertise and vast knowledge of all the products that she uses on her clients. Implementing custom facials for reactive skin gals like me, to sugaring, lash lift, and even dermaplaning. I have had an array of services through the years, each one has been fantastic, and I've always seen such great results!

Skinplicity is such a gem! Located in a cute, great spot. It smells so relaxing and calming! The…read morestaff is so kind and attentive. I saw Savannah and loved her! I will definitely be back for all my skin needs!

If you've been looking for an esthetician who is professional, informative, welcoming and just…read moresimply amazing, Erika is your girl! I've been coming to Erika for almost three years now and her work is always fantastic. I get sugared once a month and it's been a game changer. I highly recommend if you've ever considered sugaring, come to Erika. She makes sure to talk you through the process and feel as comfortable as possible. Erika now offers permanent makeup; eye liner and lip blushing. I have always been intrigued by lip blushing and after talking with Erika I decided I wanted to get it done. At my consultation I explained the colors I liked, and disliked and she explained the colors that would look best with my skin tone. She created a color that is perfect for me. Today I went in for my actual lip blushing and once again Erika talked me through what she was doing and made sure I felt comfortable. She numbed, outlined, and then tattooed. The whole process with smooth, and not painful whatsoever. Getting lip blushing really carved out my cupids bow, creating an almost bigger lip and I am sooo incredibly happy with the results. The color and shape is everything and more!! I highly recommend you check out Erika, whether you get sugared, lip blushing, eyeliner, or another service you will NOT be disappointed!! Just do it!!!

Lash Lift and Tint w/Erika:…read more I have had lift and tint services over the years at various places, and this was by far the best experience I have ever had with this service. It is normal to have a little bit of stinging in one or both eyes once the treatment is over and you open and blink your eyes a few times. The solutions used cause this if they touch your eye. I did not even in the slightest have any stinging sensations during or following the treatment. I was extremely impressed by that alone, before even seeing the results of the lift. The results were impressive on top of the gentle care of the treatment. I chose an "L" shape roller vs. a "C" shape roller, giving my lashes a more stick straight up look. I feel it made my lashes look longer than previous "C" roller lifts I have had in the past. Erika described the difference of the two types and allowed me to choose before the treatment. I have also in the past had the tips of my lashes coil tightly in on themselves from lifts at other salons. This lift came out perfectly and very natural looking. And they still look exactly the same and as amazing the next day. In the past I have noticed the amount of curl and lift being less the next day. She also gave detailed after care directions and an oil to keep them healthy until my next treatment. I HIGHLY recommend booking a lash lift/tint treatment with Erika. You will love the results!

This was my very first Brazilian wax. WHAT AN EXPERIENCE! Haha!…read more Would I do it again? Maybe? Ask me in a few weeks lol Mira was very kind, friendly, and so professional. She was straight down to business (no pun intended). I really appreciated how quick the appointment was and also how comfortable Mira made me feel. She was very supportive and helped me breathe through the more intense parts of the wax. The place itself was very inviting and had a great relaxing atmosphere which helped. I distracted myself by looking at all the wall art. I really loved the space. I would definitely recommend coming here for a pleasant waxing experience. Thank you Mira! ** not pictured is how smooth I am **

LOOK NO FURTHER! She is the absolute BEST EVER! PHENOMENAL JOB! made me feel super comfortable! She…read moreis so funny and sweet! My fear went out the door instantly and we laughed the entire appointment!!

I've been seeing Haley at Full Spectrum for about a year now, and she is better than the best! I…read morehad never had any sort of services done before coming here, out of fear. But now I'm hooked. I love that when I ask Haley for something, that's what I get! She isn't pushy, and she doesn't make me feel uncomfortable, trying to sale products I don't need. Or, that I didn't ask for. She clearly takes a lot of pride in her work, and she is super knowledgeable. The salon is beautiful, clean, and relaxing. And Haley is the best!

Davia was fabulous! She was incredibly knowledgeable and did an excellent job walking me through my…read morefirst hydrofacial. It was such a relaxing experience and my skin is glowing, I'll definitely be back for future treatments!

Such a wonderful team and experience! Heather is the best, super down to earth and kind. I have a…read morelot of trust in her approach and have followed her wherever she goes.

I was very impressed with the quality of care, attention to detail, and the outcomes from my…read moreprocedures. I had no doubt that I was in good hands... and I didn't have to drive all the way to Bellevue. Professional, clean, and adorable clinic. Highly recommend!

Cody is the best! Been coming for years and never had a bad cut…read more Good music in there too

Overall, Salon Halo was a disappointing experience for me. I originally reached out to Melissa for…read morea hair color, on 22 January. She did the exact color I was looking for on an acquaintance and they had passed her number along to me. After sending photos of my hair goals, hair inspiration and current hair we set an appointment for 15 February. The morning of the appointment at 0621 she texts to cancel due to illness. I was able to rebook it with her for 5 March, but again on the morning of the appointment she canceled due to lack of childcare. So, after waiting over a month for the appointment I was cancelled twice and did not make a priority to promptly rebook. She offered to talk with a coworker that was available before, which I stated was fine with me. This may have been naïve on my part, but I did assume she would only recommend someone of the same skill level. Cindy promptly reached out after Melissa and I spoke, and offered to book me that same week. I sent the exact photos from Melissa and I's texts to Cindy. My hair goals, hair inspiration and current hair. Which had grown out more while waiting on my appointment for Melissa but manageable. Before my appointment started, and as stated in my text I confirmed I wanted my hair copper/strawberry blonde. The ends of my hair in the photos were my goal, and really, I wanted it to be brought up to my roots. Covering my natural brunette hair. The conversation went well, and there seemed to be comprehension on my color. I could care less about cost, or application to achieve the color. We didn't go into too much detail on that. After she washed the color from my hair, I realized it was a cool blonde, no where close to a warm copper/strawberry blonde. The color also did not go entirely to my roots, and you can see my natural color in places. Cindy stated I was not blonde, "It's the lighting". After some back and forth, she said my hair color wasn't achievable because I had filters on my hair. I directly asked for the color on my ends to be brought up as we spoke in person. There isn't a filter in person, and the current hair photos in our texts had no filter. We stated I wasn't seeing the color correctly and it was what I asked for. I then had to show a photo of my partner and I from that morning, where my color is completely different from the blonde she did. In fact, the blonde matched my partners hair. Only then did she say she could put copper over it and that I wasn't clear on it. Honestly, I felt defeated at this point and agreed if that was our only option, but it still didn't cover my roots or natural color. She said that's normal with foils, they don't go to "The scalp". I was at a loss at this point. The copper she put over the blonde isn't the worst, but it wasn't what I wanted. The haircut was underwhelming. I asked for face framing and layers, even provided photos but it wasn't even close. My bangs and ends were just cut straight across. I didn't go into depth about disappointment with the cut. We had already spent five hours together and the color wasn't going to be savable. She ended up curling my hair, so it wasn't till the next wash that I saw the lack of layers. Thankfully I ended up going to my normal Stylist to fix the cut, but sadly he doesn't do color and was at a loss as well. I found it incredibly unprofessional that I was still charged for the service. I do understand the time and materials, but I'm unhappy with the results. The results are too far off from what I asked for. I wouldn't recommend the salon for any service after this experience.