1. Skill Pro Services

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    Billerica, MA

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    Skill Pro Services

    4.0 (2 reviews)
    Open • Open 24 hours

    Services - Skill Pro Services

    Water heater installation

    Water heater repair

    Plumbing inspection

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    Net Zero Heating & Air Conditioning - Floor unit

    Net Zero Heating & Air Conditioning

    (13 reviews)

    A rather complicated and sad review. I am a senior citizen. My gas heating system needed…read morereplacement after a fire in my furnace. $20,000 and I replaced it. The very next day the second heating system I had in an addition failed. I was distraught!! Net Zero gave me a great quote..several thousands less than other HVAC. What they did not tell me that they were only electric heating contractors. So after paying $12,000.00 for installation I now pay an electric bill of $1000.00 a month in the winter. They walked by a brand new gas system in my home..disengaged a second gas heating 50 feet away and installed a unit that is costing me a thousand dollars a month. Not one of the employees ...installers. or project estimators...addressed what a poor and unkind decision this was. Now I have to redo my heating system...sell my house...unable to retire . Would they do the same to their mothers..grandmothers? This is a sad and sorry company. Yes I know I'm a stupid elderly woman with no recourse from people like this. I just hope this warns others to avoid this snake company.

    This review is merely a confirmation that Net Zero continues to offer outstanding service. Brian…read morecame to evaluate and quote a system, after my visit from Mass Save, I was able to get in line for installation. Tim and his team came to install and were inspiringly diligent, skilled, professional, hardworking and attentive to details on appearance/location of all the components. We are very grateful for them!

    J Griffin Heating & Plumbing

    J Griffin Heating & Plumbing

    (9 reviews)

    We're a small collective that shares stories from freelance and contract workers who've been…read moretreated unfairly. This is one of those stories. A contractor was hired by this company to build a fully functional website on a rushed timeline. They were told they were the only person working on the project, and that the urgency was due to the company's former developer being in a legal dispute and planning to take down the live site by June 1st, 2025. The contractor dropped everything to help and finished the site two weeks before the deadline. Over the course of several weeks, the contractor even went to their office multiple times for meetings with the owner's son and other team members, working in good faith to move the project forward.After the work was done, it came to light that two or three other people were also working on the same site, despite the company claiming otherwise from the start. When the contractor followed up for payment, the owner's son who was the main point of contact allegedly said "My boy could do it for less than $1,000, so our initial agreement on price is gonna be a lot less now." He also added he was going on vacation in 15 days and "didn't have time to deal with it." All this while wearing an expensive Rolex. The contractor was told, "Send me the invoice I'll pay you for your time." The invoice was sent immediately, and the son followed up once more saying, "I'll get back to you." After that, he went completely silent no reply, no payment. The contractor was left dismissed and disrespected. The stress and anxiety from this on top of an existing heart condition led to serious mental and physical strain. Legal steps have since been taken. This post is meant to warn others if you're a freelancer, contractor, or subcontractor, be cautious. Get everything in writing, and don't ignore red flags. No one should be pressured, misled, ghosted, or lowballed after showing up, putting in the time, and delivering their end of the deal.

    JGriffin is by far the best HVAC we have had!! They are thorough - pleasant and explain exactly…read morewhat needs to be fixed or what they are doing! No pressure!! Thank you for all the help!!! A job well done and Office customer service is great to work with!!

    Menotomy Plumbing & Heating

    Menotomy Plumbing & Heating

    (12 reviews)

    Arlington Heights

    Great job on a broken toilet today along with giving an estimate of what plumbing work we actually…read moreneed in the basement. Efficient, fairly priced, good work. Definitely will be calling again.

    Hired Paul (owner) to help with some bathroom remodel plumbing and did not have a good experience…read morewhen all was done. I tried to work with him to resolve issues but he was very unprofessional. He left the job incomplete charged me more than initially invoiced, and then got rude with me and threatened me when I asked him to complete the job. Still have the texts as proof. He charged me extra to "rebuild" hot and cold bathroom sink fixture valves (which means replace a $3 part from Home Depot) and it continued to leak after he left. Turned out he never replaced them but he charged me anyway. He left the shower handheld fixture unconnected because he miscalculated the depth needed to account for drywall and tiles in front of the fixture he plumbed before the wall went up, then blamed it on the tiler. He then tried to use an iron pipe to mount the shower handheld fixture (a good plumber would know you don't use iron in showers). He would Google code or how to do things on the job in front of me. He would also take several breaks throughout the day and come back reeking like pot. Then he'd make another trip to Home Depot because he forgot some parts. I had to have another plumber finish the work he was paid to do. I would never hire him again. Leaving this here in case it helps others avoid similar headaches.

    Skill Pro Services - waterheaterinstallrepair - Updated October 2026

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