We ran into some issues after our annual maintenance and Christopher responded to our…read moreafter-office-hours call right away. He was able to troubleshoot over the phone and walk us through a quick resolution of the issue. I spoke with Christopher a couple of times with follow-up questions and he immediately answered the phone and was incredibly helpful. Talk about great customer service and quick responses, we were so lucky he was the technician on-call. We are exceptionally grateful for his help on a Saturday afternoon. Many many thanks from a long-time customer.

From our first discussion about our water problem I felt these guys knew what they were talking…read moreabout. Service guys arrived on time and were courteous and professional. They installed new reverse-osmosis system and that old smelly water is history! So if you want odorless clean water throughout your home or at any specific location, I suggest you contact them! SLW Maynard, Ma

Received good service from David earlier this week. We have had a multi-pure system under our…read morekitchen sink for many years and have been happy with it. I change the filter every year. Recently the multi-pure faucet developed a slight leak and I ordered a replacement faucet but I was unsure about doing this work myself. It was very hard to reach (or even see) the under counter part of the faucet as we have a deep sink that made access difficult. I was not sure that it would be possible. David assured me that he had done this task many times and it would not be a problem - sure enough 10 minutes later it was replaced and works great with no leaks. He was a nice guy, reasonably priced and it easy to set up the appointment and I would not hesitate to call him again or refer him to others.

I bought this product 3 years ago and have had to get three replacements because the unit leaks…read moreafter a few months. The company provided free replacements but refused to compensate me for the installations ($80 each time). So, plan to put up with the inconvenience of replacing the unit and, unless you do it yourself, the cost to have it replaced.

Professional, knowledgeable, efficient, timely service. I don't know much about well water system…read moreuntil we moved to this big house in Acton. Very fortunately Tom from Reliable Well helped us whenever we have questions. HIGHLY RECOMMEND

I used Reliable a few years ago to replace my Jet pump with very good results. This year I was…read morehaving trouble with my well not continuing to hold it's prime. I called reliable for assistance and Tom responded within hours. He arranged for his technician to be on site the next day. The problem was fixed. His staff are the best you'll find at diagnosing and fixing any trouble you have with wells and pumping systems. They are quick to respond and very reasonable when quoting the effort. I will definitely continue to use Reliable. Thanks guys. Bill Smith

We had a great experience from the sales rep to the installers. True professionals no hard selling…read moreto get rid of our hard water. Thank you for for everything.

From the owner: Since 1989, H2O Care has combined water filtration and water softener technology expertise with…read moreon-staff licensed Master and Journeyman Plumbers. We DO NOT contract out our plumbing work. This ensures a safe, controlled, professional installation to improve your overall water quality. Our full-service staff will optimize the life and proper functioning of your water softener and other water filtration systems. We are not a franchise and can choose the best available equipment and technology to address your specific water quality issues. We are often contacted about trying new technologies, which we may test internally and in the field to determine actual potential value to our customers. If they pass out testing, they become available for future water quality improvement installations where appropriate. If we can't prove effectiveness, we reject them.

You can't get anyone on the phone at ALL! Over 25 minutes on hold…read more Ran us out of water. How hard it to replace the 5 gallon jugs! Horrible can't say not one thing good! Worst service!

Unreliable Deliveries and Broken Promises…read more Primo Water continues to provide terrible customer service. This is now the fourth time I've been promised a delivery date--only to get to the end of the day and see that my account has been updated with a new delivery scheduled for a different day. These empty promises are incredibly frustrating, especially when we haven't received a delivery in several months. Each time I call, customer service assures me it will be resolved, but nothing ever changes. There's no accountability, no follow-through, and no regard for the inconvenience this causes. Stop making promises you can't keep. Customers deserve better. I would not recommend this service to anyone.

I called several water treatment companies, had to wait two weeks for install and ridiculous…read morepricing, Friots pricing was less and I had my install the following day after calling, thank you!

If we could give Friots 6 starts we would! We woke up Saturday morning before an oncoming…read moresnowstorm with our water running orange. The individual who installed our water treatment system had retired years ago and on the recommendation of a neighbor we called Friots. Within minutes we received a callback and while on vacation, they walked us through steps we could do to troubleshoot and ultimately fix the problem! With some cell phone pictures and a brief FaceTime (all on Saturday morning no less!) we had our water problem fixed. The customer service, attention to detail and kindness was immensely appreciated. They went above and beyond and we cannot thank Friots enough!

I had a problem with the machine and it took $39 dollars of mine. So I emailed the company. They…read morereplied right away and are still contacting me, because I have had time to respond. I work 2 jobs. I prefer water stored in glass and trusted this company. I won't buy anything else now.

During the COVID-19 virus Boston Clear is offering FREE water!!…read moreWe all know the shortages of bottled water and it's only going to get harder to find! This water is full of natural and healing minerals and electrolytes which is what is recommended especially during this crisis! Thank you BOSTON CLEAR !!! Another blessing of kindness and generosity during this time.

True water quality is a top-notch business! We requested a quote and the water system was installed…read morewithin a week, quickly and cleanly. We asked to double our water quantity, and again Roger was responsive and installed the extra tank without a hitch. I highly recommend True Water Quality.

From the owner: TrueWaterQuality is a locally owned/operated, full service, water filtration, water purification…read morecompany. We can make your home's water "better than bottled"

Have a large system put in by Culligan: purifier, radon bubbler, the whole works. Unfortunately,…read morethey do not service the system reliably, and obviously are either overwhelmed, incompetent, or severely understaffed. Tried several times for service; met with multi rescheduling and run-around. Would strongly recommend not using.

I have used Cassidy Culligan for servicing my Acidity and UV light on my well for about 3 years in…read moreGroton. They have always been very helpful and prompt with the service!

Always looking for a plumber we can rely on, and so far, so good! Jack is a nice guy who is skilled…read morein his trade. Seems honest, too. We'll call him again.

From the owner: JD's Plumbing and Heating provides a full range of heating and plumbing services in the North Shore…read moreand greater Boston, MA area.