My wife and I rented Salsa Timberjack bikes from the Spoke Wrench. Bikes were in excellent…read morecondition, and thoroughly fitted and checked out before we left the shop. Andy was extremely courteous, and took time to explain the bike functions and to assist us with routing. They also made accommodations for our schedule and weather uncertainties so we could start riding at 7AM, 3 hours before store opening.

This is Calvin. Calvin is a Hero…read more Calvin answered the phone when I frantically called that my Special Olympian had broken his bike after the first heat at the MT State Games, and would have to DQ his next event in 45 minutes without a fix. Calvin drove to us at MetraPark within 10 minutes, tools & replacement chain in hand. Hubby & him got it all in order and back on track for him to compete minutes later and win the Silver Medal! We came from Bigfork to compete in the games, but will spread your awesomeness far & wide.

Stopped in yesterday with the intent of grabbing for my wife and I a couple of the $200…read moreprior-rental Treks they're selling, but fell in love with a used Bianchi Volpe, (guessing a 2011 model - photo included), and walked out with it instead. I've been stopping in over the last week or so and everyone I've dealt with has been fantastic. My first contact was James and he was knowledgeable and honest, then when I came back I dealt with Benny, (I think?), on the sales end and Travis in the shop. Lots of smiles out of these dudes which made for a genuinely pleasant experience. Travis put new tires on for me, (very affordable), and Benny modified my old rack to fit the purchase. I was so pleased with the visit that I grabbed my wife and came back. She test rode bikes for probably close to an hour and they were absolutely accommodating. A trip was made to their warehouse which meant they had to put pedals on a bike color she was considering, so the effort was top shelf. There was a gentleman in a Niners shirt at this point who helped a ton, too. We bought her a killer new bike, a bike rack, (which Benny helped me put on in the parking lot), some accessories, and two helmets. What would have been around a $600 total purchase for the both of us ended up being almost $2000, but I can tell you that on our bike ride after we were glowing about the purchase. A lot of that can be attributed to the level of comfort offered by the store. We tucked in and made it our home for a few hours yesterday, which says A LOT about the place. Neither one of us likes to spend money. This was a big day. I'll be back often for repairs, tune-ups, accessories, and to visit with Travis a bit more about Japanese handlebars. Thanks again, fellas.

This review is for Heather!…read more Had a huge car problem and was looking for a mechanic in town on a Sunday. Went into her shop to ask her if they service cars but they don't. Instead, she found us a local mechanic after hearing what had happened and was such an amazing gem about it. We really appreciated her hospitality and truly awesome customer service skills!

Ya know what, I really liked this place. Admittedly I didn't see that they had anything but…read moreclothes -- and I was probably hoping for something more than just a brand shop - but the counter person was really great and helped me find a perfect souvenir for my massive motorcycle trip.

The retailer on my e-bike was totally broken. They had most parts, but also did some repair to a…read morepart they did not have. This place is awesome!

5 stars all the way. Kind, knowledgeable and got me in and out in no time. Can't possibly speak…read morehigher of this business

I have been a customer of most of Billings' bike shops over the years. I find most of them to be…read morefairly reasonable and adequate. Recently I had the absolute pleasure of visiting Collins bike shop. I found his expertise to be unsurpassed and his service to be exemplary. I ended up buying two commuter bikes. He custom fit them to me and made several adjustments which made my writing enjoyment all the more enhanced. I have a number of friends who are avid cyclists and they all reinforce that Collins talent is unsurpassed. I would give Collins bike shop my highest recommendation and urge any consumer to visit his shop before purchasing a bicycle anywhere else.

I've known Sam for about 6 years or so and figured out pretty quickly that he really knows bikes…read moreinside and out from being around him and riding with him. (He has an engineering degree so he REALLY understands geometries and the mechanicals of bikes!) I rode mountain bikes a lot with him for a couple of years and then stepped away from the sport for a few years for personal reasons. He knew I had a passion for riding and was essentially one of the driving forces to get me back into something I absolutely loved. When it came time to building a new bike because my old one was given to my daughter, I knew there was only one person that would be up to the task. I was very particular about this build and Sam was so very accommodating to me and I trusted his advice because he knows my riding style. He wanted me to be completely happy with the bike and love it because if it came up short, I might of stepped away from the sport completely. Granted, he doesn't know the riding style of everyone that walks into his shop but he will ask the questions to get the feel of what the customer wants and help them choose what best fits them. I love the location of his shop too and not to mention Laney the shop dog that loves to greet you!

From the owner: The Ride Cyclery specializes in bicycle sales and service including parts, accessories, and safety…read moregear. Additionally, custom bike and wheel builds are available for those with very particular tastes.

Such great service and very knowledgeable technicians. When looking for bike stuff, I'm going here.read more

Really nice staff and the best selection of skiing/hiking equipment in town plus it's on the way…read morefrom Yellowstone and right on the Main Street so if you forget something they'll probably have it. Stop and look around plus it's right across from the train depot.

Owners, Mark & Tracy Rheaume went above and beyond in helping me pick out my first ever EBike. My…read morehusband, Tim, found their store on line as we are on a 5 month RV trip. I couldn't keep up with my husband as I only had a 6 speed bike. We stopped in and they were very helpful with my needs and cost. I wanted to purchase their Comfort Cruiser, but the manufacturer had been delayed in shipping the battery for the Cruiser. We were so disappointed as we were on our way to Miles, MT a 2 hour drive. Later that night, Mark & Tracy were able to make available the Pedego Boomerang at a price that I was willing to pay even though it was much more than the Pedego Comfort Cruiser. We drove back to Billings, MT, a 5 hour turnaround drive. I took it on a test ride and knew that this would work for me. I am not a great bicycle rider, but felt really comfortable knowing that I could start off slow. I purchased the Bike Lock that if it is stolen, Pedego will replace. A Scout Alarm if someone tries to move it will let out an Alarm through a phone app to notify me. A cell phone holder. A Pocampo Travel Bag "very colorful with Daisies" that sits on the back that will hold my water, wallet, etc. Two days later, we are in Spearfish, SD and found a nice easy paved bike trail. It was windy, but I rode it for 3 miles and enjoyed the easy peasy monitor buttons to change from Level 1 to 2. Looking forward to putting many more miles on our trip across the States. Mark & Tracy are wonderful owners who truly care about their customers and those of us who are from out of State. My husband and I highly recommend their Pedego store in Billings, Mt. You won't be sorry!

From the owner: Pedego Billings is a locally-owned store where you'll be treated like family. We are the region's…read moreforemost electric bike experts offering sales, rentals, accessories, and service. Pedego® stands for premium quality and local service. There is no substitute for a brick and mortar store in your community. Stop by and try a Pedego for free. Once you ride a Pedego, everything else is just an e-bike. Hello, fun...

Was on a 5,000 mile round trip car/e-bike trip from Indiana to Glacier National Park. Had an…read moreuntimely flat tire on a Saturday morning ride in Billings, MT. Called The Bike Shop and Chris told me to bring my bike right over. Did so and when we arrived, Chris stopped his other work and immediately went to work on my bike. Unbelievably happy with the service, the cost, and the personal concern and care!!!

We are extremely please count to The Bike Shop. Exceptionally friendly and knowledgeable. We…read morerecently purchased a mountain bike and it is everything they said it was. Also, we have them tune up our other mountain and racing bike with full satisfaction! Definitely a quality shop.

They have everything you need. Clothing awesome their T-shirts are great. Gotta say I love…read moreBillings. The people there are so friendly. Again, I loved their T-shirts.

Called and spoke with the parts person yesterday, 7/30/24. They didn't have everything I needed,…read morebut i figured since i was in Billings I'd buy what they had. Told him that twice. Went to the dealership today. He remembered speaking with me. I again said I would like to get the parts. We talked a bit and I repeated yet again I wanted the parts. Another customer came up and interrupted us and Maynard left me and assisted him. I asked a second parts guy about it and was told, "Oh, we don't stock those." Maynard, at one point, went back to the backroom, I assumed for my parts. I was wrong. I went up to look at used bikes. They had one I was very interested in and was about to purchase it; except for three things; an older, grey-haired, heavier gent was more than a bit rude, a lady I dont know is sales or finance, offered to help but knew exactly NOTHING about the bike. The third straw? I returned to the parts counter, asked Maynard if he'd pulled my parts. His reply, "Oh, you want the parts?" That was it, I said "Never mind, I'm done" So, not only did I not get the parts I was after YOU lost a $15,000.00 sale.