Really cool atmosphere as soon as you walk in. Great selection of everything you would need-boards,…read moreboots, bindings, googles, clothing, hats they got it all. Very nice and easygoing folks to talk to. Even gave me a free sticker. I love stickers.

Staff was amazing and there is a large selection of things to shop! Can't wait to go back!read more

I called prior to the weekend and asked if I needed a reservation and was told it was fine to…read morewalk-in too. We walked in on Friday night around 9pm and was greeted with friendly and fast service. They also made sure our gear fit well (boots). I was wondering why they were not as busy and the other place nearby was packed but I'm not complaining about that. We were very pleased with the rental skis and boards and will definitely go back again. The service was equally friendly and fast when we returned our gear when we were done. Highly recommend.

We made reservations. Reservations mean nothing. They were out of everything when we went to pick…read moreup our equipment and left us scrambling.

We went there to get our ski & snowboard rental equipment the night before and were greeted by…read moreSteven. He was so helpful, very professional and knowledgeable. After our first day on the mountain, I wanted to get different boots because the ones I had very a bit uncomfortable and one of the younger snowboarders was not picking it up very well so we thought may skiing might be a better fit for him. Again, we were greeted and helped by Steven. He made everything so easy and got us all taken care of! I can't recommend Ski Country enough AND please give Steven a raise. He's awesome!

I would not rent from this company. They rent you a snowboard or skis then they have them stolen…read moreand no one will investigate not even the police dept. or the ski resort. And then Ski Country will charge you a large amount to replace the ski or snowboard. Up to 500.00. This appears to be a scam that is ran by the company or one of the employees. Beware and stay away.

In maybe the coldest week on record where things were closing all around us unpredictably Beech…read moreMeadows got us outfitted (we skied in -38 windchill!), warm, safe and went above and beyond in working with us through the various closures and rental days. Fantastic work!

I have been going to the ski shop for about two years to rent boots. Recently, I bought a new…read moresecondhand snowboard that unfortunately had holes drilled straight through it where the binding hole should be. Now I'm not a snowboard expert, so I didn't see an issue with this, but I decided to bring it into the shop just to get their opinion as I was already renting boots inside. They immediately told me that the board was not good and that it was not safe for me to ride. To say the least, they hooked me up. I've been going to this ski shop since I started snowboarding because it's the closest one to the mountain and is a lot cheaper than renting at the actual resort, but from now on I will continue going here because the customer service is phenomenal and everyone in there is so friendly.

Best ski rental shop in town!…read more We came here at 9 on a Friday night. We had originally planned to go to some other shop down the street, but upon arrival, despite a phone call confirmation that they would rent to us, denied us rentals, citing "too late". We wound up at alpine on accident, driving back to our Airbnb. Not only were they patient and compassionate to us and our struggles, they were so helpful! They helped us get set up with our boards and ensured we had everything we needed. They wished us luck on our runs and sent us off into the night. Go here. It smells better, has superior equipment, and the merch is super cute!

We can't review the ski equipment because we came here in the spring. It was unusually cold and we…read moreeach needed gloves along with one extra large men's jacket. The staff was very helpful and we appreciated the availability of cold weather gear even in late spring. We were able to enjoy our hike with gloves and a coat for my partner, despite the cold weather.

We dropped into this store on a whim to see what their rental prices were for equipment! Needless…read moreto say, we saved between $10-20 per day, per person on rental equipment over the resort without the high deposit. The staff were super kind, knowledgeable, and helpful! The sweet cashier that signs you up for the equipment is amazing! Her whole family works here! The gift shop is cute and we ended up with some souvenirs that were also way cheaper than the resort! The equipment was all in good shape, no smells, helmets looked just about new! Overall, we would recommend many times over versus renting from the resort! They are open long hours for returning gear! They had fudge and BBQ there, but we never ended up trying it. Smelled good though.

In our experience, White Wolf Lodge was extremely dishonest and had terrible customer service…read more Important items were misplaced by staff, which led to an interaction that never should have happened. Instead of taking responsibility, they denied the situation entirely and claimed it never occurred, even after later evidence showed otherwise. Rather than attempting to resolve the issue professionally or offer an apology, they escalated it unnecessarily and refused to make things right. The lack of accountability and poor communication only made the situation worse. Overall, this was a very upsetting experience, and we would not recommend this place based on how they handle mistakes and treat customers.

Our kids try skiing and tubing and Sugar Mountain Ski Resort delivered on the activities with a few…read morecaveats. If you're expecting a ski-town vibe like Breckenridge, Colorado, this isn't that. Sugar Mountain is a practical ski resort. The skiing terrain is best suited for beginners to intermediate skiers and is not ideal for Olympic-level skiing. Most people on the mountain appeared to be beginners, which actually made the environment feel low-pressure, relaxed, and family-friendly. We enrolled our kids in ski lessons through the ski/snowboard school and that was a highlight of the trip. The instructors were patient, knowledgeable, and very kid-friendly. The kids also went snow tubing, which they really enjoyed. Ski/ snowboard school spots and tubing sessions fill up quickly. Book in advance. It's also a good idea to pick up rental equipment the day before lessons to avoid long lines. Kids get a cubby at ski school, so sending them with a water bottle and an extra snack is helpful, especially for the 10:00 AM to 3:00 PM sessions. Parents can watch from the upper deck or the Last Run Lounge, which serves adult beverages and has excellent views of the ski school area. It's a great spot to watch the kids while enjoying a drink and a meal. The resort does get crowded for its size, and parking fills up quickly, so arriving early is important. You are allowed to bring your own food and drinks, though food options are available on site. Pro tips: wear sunscreen and UV-protective sunglasses or ski goggles (even if you're just watching), and bring small bills if you plan to tip the shuttle drivers. Overall, Sugar Mountain is a beginner-friendly, family-oriented resort that works well if you plan ahead and manage expectations.

Sugar Mountain Ski resort is a no-frills ski mountain, so if you're expecting a ski town vibe like…read moreBreckenridge, you'll be disappointed. Sugar is no pressure, most people out here look like they're beginners. We enrolled our kids in ski lessons through the ski/snowboard school. The instructors were patient, kid-friendly, and knowledgeable. Kids had a blast. Kids also went tubing, which they enjoyed. Both tubing and ski lessons must be booked in advance, and for ski school it's best to pick up rental equipment the day before to avoid long lines. Kids get a cubby at the ski school, so send them with a bottle of water and an extra snack if they're doing the ski school from 10 AM to 3 PM. Parents can watch their kids while in school from the upper deck or stay warm in the cafeteria. Upstairs is Last Run Lounge (adults only). The resort does get pretty crowded for its size, so plan accordingly. Parking fills up fast, leaving early helps. You're allowed to bring your own food and drinks, though there are food options available for purchase on site. Pro tips: wear sunblock and UV-protective sunglasses or ski goggles (even as a spectator). Bring cash (single dollar bills) tip the shuttle drivers. Overall, Sugar Mountain is a practical, beginner-friendly option that works well if you plan ahead and manage expectations.

I haven't been skiing in forever, and because our holiday cruise fell through, we chose to do a ski…read moretrip that was within driving distance to Atlanta, GA. Little did I know, or maybe I just forgot, that my girlfriend frequented ski resorts growing up, but hasn't been in over a decade. Having done extensive research, I chose Beech Mountain. This is a resort town and the surrounding areas felt like we weren't in the U.S. The quaint village was so welcoming and relaxing and it was amazing to hear several different languages at this resort - Ukrainian, Spanish, Italian, Russian, and more. We arrived after it had snowed so it was the perfect winter escape. I recommend renting your equipment, if you don't already have yours. We chose White Wolf lodge to rent our skis, poles, and boots and the process was quick and the workers were friendly. Heading to the mountains, we decided to do the twilight and the entire resort and property felt like a real vacation overseas vacation. They had various buildings and houses that operated as standalone restaurants, rental shops, and more. Additionally, we were so excited to be there we didn't realize we got on the wrong lift that took us up to the very top for a black diamond slope. Because I haven't been skiing as much as my girlfriend, I took her lead and followed her, which was a big mistake. Let's just say I have never had more fun then wiping out face first in front of experience skiers and snowboarders. Once we eventually made it down the slope we found a more user friendly slope that we conquered with perfection and then we upgraded to intermediate slope. We continued skiing for several hours and the night time views from the lift were stunning. The pictures here don't begin to reveal how beautiful it was. SIDE NOTE: for any beginning skiers, it is not as intimating as you may think. Just be confident, listen to instructions, and by all means don't be afraid to fall.

Amazing experience thanks to lovely people. Our ski instructor, Peter Soria, was absolutely…read morefabulous today. He demonstrated the utmost patience and exceptional guidance with our children. He truly went above and beyond to accommodate our family and ensure that our kids had the best day possible on the mountain. It was a very chaotic day, and without Peter, I can't imagine how it would have gone. Skiing with four young boys is challenging, to say the least, but Peter handled everything with calm, kindness, and professionalism. He is phenomenal and deserves to be celebrated all year long at Beech Mountain.

Great time at Sugar Mountain! Been 2x so far this year. Of course it's an east coast ski resort but…read morethe best in NC in my opinion. Was fortunate to have some good snow. Most runs are now open, the bartenders are friendly, the food is OK. Tuesdays are the slowest days. Weekends and Mondays are packed with long lift lines starting around 11:30 am. My fave time to go is Tuesday/Wednesday mornings if you have the flexibility. Ready for my 3rd this season!

The ski patrol needs to get off their high horse of power. They took a guys pass for the entire day…read morebecause he accidentally nicked his ski. Talk about ruining someone's day and taking money out of their pockets.

My family received great rental service for our snowboarding equipment. The staff were very patient…read moresizing my two boys. We called around and the prices were very reasonable and lower than the competitors. We had no issues with the equipment; bindings worked great, boots were comfortable, and boards were in good condition. Highly recommend renting your equipment here!

$10 per day for a $20 kids helmet. Only place we have rented that didn't include a helmet for kids…read more Won't go back.