Upon arrival, the restaurant itself was very nice, the inside was quite cold which felt nice…read morebecause of the humidity! It wasn't horrible out so we sat outside.
Unfortunately, our waiter was extremely rude throughout our meal. I'm not sure what his issue was, but his attitude made the entire experience unpleasant.
Overall, the food was good, but the service lacked basic manners and communication. I'm vegetarian and also have food allergies, so clear communication is especially important to me. I need to understand exactly what I'm being served, and the restaurant needs to understand my dietary restrictions.
I asked our waiter what came on the cheese board (Plateau de Fromages), and his response was simply, "It's a plate of cheese." I found that very condescending because I obviously understood that, I had specifically asked what was on the cheese board. Regardless of having dietary restrictions, I think a majority of people would know what comes on the cheese board given there is no information on the menu. He eventually told me it included three types of cheese, candied pecans and nine-grain bread. However, when it arrived, it also had crostinis, apples, a strawberry, and some type of Jell-O-like item that appeared as though it could contain gelatin. None of those items were mentioned when I specifically asked what was included.
We also ordered a crepe to try, which was good. My husband ordered a dish that he enjoyed, and I ordered the Plat d'Oeufs. When ordering, I clearly requested over medium eggs and asked for the sausage to be placed on a separate plate. He responded by saying, "so you want eggs and sausage"and then asked what type of eggs I wanted, so I assumed he hadn't heard my request about the sausage and repeated it. He cut me off and said, "I got that. What type of eggs do you want?" His response felt unnecessarily dismissive, especially since I was simply trying to make sure my dietary restrictions were understood.
When my food arrived, the eggs were over hard and almost completely cooked through. I politely explained that I had ordered them over medium. He responded, "Oh, so you want them softer?" I said yes. When he brought the replacement eggs, he made another unnecessary comment, "You wanted them "over easy," even though they were actually much closer to over medium.
The food itself wasn't bad, and I certainly wasn't blaming our waiter for how the eggs were cooked, he wasn't the person preparing them. The issue was his attitude and the unnecessary comments throughout the meal.
What could have been a nice dining experience was ultimately overshadowed by service that felt condescending, dismissive and unnecessarily rude.
In the photo you can tell the egg was not cooked over medium. It was cooked all the way through.
