After a handful of visits, I must say this store is well deserving of five stars. Why?…read more 1). I've been greeted upon arriving which is always a nice way to start a visit to a store. 2). I've never had a negative experience and if I've had questions, they are promptly answered. 3). The selection is very good with a nice variety of shoes to choose from whether for women, men or children. 4). The store has always been clean and organized. 5). I always shop with the Shoe Carnival coupons. Who doesn't like to save money on a nice pair of shoes, right? For our most recent visit, my son needed a new pair of athletic shoes. He wanted to go to the mall but I advised him to at least look here first. He found a nice pair of Nike's that were already at a good price and with the $10 Shoe Carnival coupon, it was a no brainer for me. But he was hesitant so we both went to the mall to look around and the prices were of course higher and I couldn't find a coupon to help him save his hard earned money. After realizing the prices were at a premium at the mall, he decided to come back and buy the original pair he saw here. Yep, coupons do make a difference and most of the time if I can save, I will buy from a store that offers a bit of savings.

So disappointed, took my daughter to this Shoe Carnival for a casual day of shoe shopping. She…read morelikes the store, (mostly because of the basket ball play area, I think), we have only visited the Macomb Mall store, not finding anything at the Marshall's right next door, we wanted to check it out. I was truly impressed when we walked in at how tidy and organized the store felt, the staff seemed friendly enough, as a young woman and young man each approached us within 5 minutes of entering the store, and the shoe selections were easy to find due to how organized the store was. THAT IS WHERE MY PRAISE OF THIS STORE AND ASSOCIATES ENDS! My daughter had selected 3 pairs of shoes, we placed them neatly on a bench, disposing of any excess trash to the garbage can nearby, and set our coats beside her shoe choices on a bench between the girls and boys shoes. I went around the corner to see if there was anything my son might be interested in since we were there anyways, and she tore off to the basket ball court. After looking for approx. 10 mins, we went to get our coats and shoe selection for checkout, and all the shoes we had selected were gone! When I asked the young woman she just said, "I put them away". Now I was obviously upset that over an hour of my life was for nothing, but infuriated at the nonchalant way she responded to my inquiry, which was only compounded by the lack of any kind of apology! There was no reason for her to put those shoes away. Our coats were there, so we obviously were too. Besides, due to the lack of business in the store, we were easily seen. The young man came along, probably hearing me tell may daughter how awful this store's customer service was, and that we were leaving, and asked what was wrong. Then in a very similar, nonchalant way, he never says anything to me, but instead walks away, seeking this other associate! I was so aggravated by this time, I just wanted out of that store! I have worked within industries focused on customer service for most of my adult, working years, and am currently the regional lead for Customer relations and CSP for H&R Block, Inc., so I have seen and heard all kinds of situations and circumstances regarding superb all the way through the most abysmal types of service. So if I may, Shoe Carnival, the associates working at your Hall Rd store around 3:30-4:30 Sunday, March 3, 2019, allow me to give some pointers: First rule of thumb, always say "Sorry" when a customer is noticeably upset, no matter the reason, it's not that customer's expect you to grovel, it just let's them know you are aware, even empathetic toward their dissatisfaction. Secondly, ask your disgruntled customer if there is anything that can or could have been done to appease them, and if possible do it, within reason of course. Thirdly, don't just assume that a customer is done with their shopping just because they've walked away from their "cart" to go to another aisle for a moment. If the "cart" along with it's contents have been sitting for an unreasonably long time or If you have seen them physically exit the building, by all means, put the cart away. Otherwise it's just rude, and as in this case, the company lost over $100 by this associate's dismissive attitude toward a customer's concerns! $100 may seem like a drop in the bucket, but when you consider if every store did this 5 times a day, that's $500 a day, or 3,500 a week or $14,000 a month, you see where I'm going with this, right? It's really bad for any business to allow associates to simply disregard customers in this way. Shoe Carnival wasted my time, in the end did not get to take my money just because of one or two employees that in my opinion should't remain as such!

Ladies, don't waste your time at this place. I arrived just eight minutes before they were supposed…read moreto close, and when it was six o'clock, the African-American lady that was working there rudely told me to leave. This was my first time there, and when I tried to ask a question, she basically wanted me out so she could close up shop. I'll never be returning. Very rude service.

Let me start by saying that I'm not a fan of the style that Glitz & Ears has which is why I went…read morewith 3 stars and not 4. The name of the store is exactly what the store provides. Glitz and glam is the theme! Lots of bedazzled products right and left that you may need some sunglasses upon entering. The store itself is large and has lots of different products. From costume jewelry, shoes, purses, clothing, and more. This is a perfect store for a homecoming, prom, or other special event and you need some bold and fancy jewelry. I wouldn't say that the store is good for staple pieces or every day wear. As I mentioned the style is very glam. Dare I say it falls on the gaudy side? A few pieces here and there are great to buy, but if you bought every single piece and wore it at once, I think it would be a bit too much and too loud. Again, unless that is your style then go for it! Staff are usually friendly. Their exchange and return policy isn't that great. However, I was able to return a Christmas gift that I received and was able to get store credit on a gift card. They also have a rewards program. But be warned if you pay with a gift card and your out-of-pocket cost isn't high enough, then you can't get loyalty reward points for it. A tiny area is in the back for clearance. They also have dressing rooms to try on clothing. Overall it's a fun store to visit, but depends on your taste and what exactly you are looking to buy.

This is my all time favorite Claire's store. I love how big this one is and how helpful they always…read moreare inside. Employees have great customer service and ask if you need help with anything. They always have sales all the time. Today is buy 3 get 3 free for the entire store. They also have a lot of clearance items that are 50% off. They have a lot of jewelry from necklaces to earrings and bracelets. They even offer ear piercings. I got tk see a cute little girl get her ears pierced for the first time. They have chokers too. They have lots of cute things like bears, toys, stockers, makeup, hair products, hats, cups, beauty products, etc. Most people look at me odd when I walk into this store because they see it as a kids store. I tend to buy weird and fun earrings. This is the place to get them because they have everything. Another note. They have L.O.L dolls! These sell out fast and are hard to find. Along with Beanie Boos, which kids love.

Great customer service at this location. The staff is always very friendly to me and my kids, very…read moreinformative on current deals they have going on in store.

XXXXXXXXXXXXXXXXXXXXXX…read more Now that's what I call an X Press. The Lakeside Mall is one of the least friendly malls I have ever been to but this Express store wasn't too awful. The prices are a little on the high side which is annoying but it wasn't too bad and Barbie usually finds one or two things she likes in the store so let's see what she has to say about it. Bae - Express has some cute clothes at expensive prices. I'm more into their accessories, which they have a lot of. Their jewelry is nice.

Nice service and selection it's my go to every day mid to high quality shirts and pants. Price can…read morebe expensive but you can find cheaper or on sale products. All clothing is more modern and everyday but there are dress and business options.

Best menu and best food. Service is great. Clean and very comfortable. I would highly recommend.read more

Sad to report that The Avenue will be closing for good end of September 2019. The workers noted how…read morethis particular location was a money maker but the company filled for bankruptcy and this includes Dress Barn being shut down too (not sure when though). When we went in the beginning of September - everything was 50% off. Tons of clothes that include fall/summer and everything in between. Did find a lot of stuff for my mom - even skinny jeans! I was impressed with the selection and at 50% off it was a steal. Two tops, pair of jeans, black slacks, jean capris, and cute yellow/designed capris - all for $174. Lots of random stuff is being sold - throw blankets, fuzzy socks, lotion, shoes, and even weighted blankets. One of the worker's told us that they are pulling stuff from warehouses, so random stuff for sure! But everyone can use jewelry, bags, and little gifts - no matter your size. Sad to see The Avenue go but I highly recommend you get the deals while they last! I stocked up on a lot of Christmas gifts! All sales final and everything must go including fixtures.

Oprah and I are alike in some ways, but the way we are most alike is our roller coaster-like…read moredieting - losing weight and then putting it back on. From September through current I've been on the losing side of the battle with flub, so I decided instead of walking in front of a bus to end it all I'd instead check out this location for my fat man threads. Let me begin by saying I came in around 4:30 p.m., and the two ladies working at the time couldn't have been nicer. They offered help, but didn't swarm me they way I swarm a platter of meat and cheese. Having some space was appreciated. It was also the reason I visited. I wanted to give my stomach and thighs some much needed space, so I started looking at slacks and jeans. They have a great selection here (peep my photos). Brand names, but in fat man sizes. NICE! Ultimately, on this particular visit I was looking for something very specific, and between the two ladies and I we couldn't find anything that fit the part; however, if my inner fat man refuses to die I will be back soon, and PRAY YE THAT THY FLOOR IS AS MIGHTY AS YOUR WAISTBANDS PURPORT TO BE...FOR I WILL RETURN!

For the big, tall,and casual fashion-minded guy, this is one of the best places to expand your…read morewardrobe. I think some of the sizes go up to 6XXXXXX. The place is not cheap but they run a lot of $20 promotional sales and it all helps. The two times I was in their Sterling Heights store, I dropped $300 without any problems buying a pair of Levi jeans, a couple of dress Polo and Columbia jackets, some tee's, a belt and others things. The store is nicely decorated, adequately stocked with a number of spacious dressing rooms and a number of friendly and helpful young lady salespeople. Check it out, it is on the southside of M59, a little bit before Schoenherr Rd and ole Montgomery Ward complex. I think you will like it.

LOWER UR PRICES SHERLOCK!!!! This is such an amazing business I love the wide selection of invader…read morezim merch and more pop culture I also enjoy the studded belts (I miss the old hot topic save me) I CANT WAIT TO RETURN NOW THAT I HAVE THE EMO HAIR :3

The people working here could not be any nicer. So accommodating and helpful, they went out of…read moretheir way to help us, check in, and make sure we got what we needed. It is very small and narrow space, but they packed in a lot of great items. They had the typical buy one get two free sale which we love. Even though this place was tiny, the kids could spend an hour in here looking. Not sure when they will redo the mall and turn in into a new space, but when they do I hope they retain this business. It is one we frequent.

The staff was great. I waited til the last minute to try to find some 4th of July outfits and so I…read morewas combing through the whole store to try to find something red to go with the blue and white pants I found in Premie size. I was determined to find something and the associate must have noticed my determination and offered her assistance. She also did a quick assessment of the store and though she didnt find anything other than what I had, I do appreciate her attempt.

Rachel the sales associate/mwas absolutely horrid. She treated me as though I was stealing…read moresomething when I was trying to return an item my MIL bought for my son (without a receipt). She refused to look up her rewards number to verify the purchase (so first of all, I lost a percentage of my money) and secondly, she held me hostage to purchase another item that day and refused to give me a merchandise gift card. I was so shook up by how badly I was treated (almost like she "caught" me doing something wrong), I was in no mood to shop. In all honesty, I picked out a few random things my son didn't need. I will never shop at Carter's again (or at least the one on Hall Rd.). I did call corporate, but not sure they were willing to do anything? I tried to verify the policies. In order to get money without a receipt, even if it's a gift, she suggests to bring in the person who bought the gift for you.....I thought that would be pretty insulting. Update: okay.....I emailed 6/21 and awaiting reply. Updated: I heard back very quickly from the corporate office and it was great to be heard! I appreciated their response!

The VERY BEST quality designer clothes, shoes and purses in the area !!! ; } I have been coming…read morehere for years ... even to the previous owner and the new one is even better !!

This establishment is quite the spectacle. I really love the options of clothes and jewelry making…read morethe perfect gifts for my family members. I am extremely satisfied with the prices. And the service is very well. Good job