Always there for all of my running needs! Everyone who works there is always so helpful. Lets me try on the shoes and run around the block a few times before buying. Single GU's & running glucose gels/supplements so you can try one before you buy a whole pack. Gives 10% discount for healthcare workers & teachers. read more

I went in to get shoes for plantar faciitis and a heal spur. David waited on me. He was patient, helpful,kind,and extremely knowledgeable. I bought a pair of Brooks that are better than anything I could have imagined to support my arches and relieve pain. I also bought a pair of Oofos to wear inside. My feet have less pain and I couldn't be happier with the outcome. Best place my podiatrist could have recommended. I'll definitely be returning and so will my family. Thank you so much David. read more

I stopped in at Hanson's today looking for some information and help regarding Hoka shoes. I had recently had a poor experience at Dick's Sporting Goods when I attempted to do the same. The sales associate there did not offer any help or information. A friend suggested Hanson's was the place to go to get some real help. When I entered the store I was greeted immediately by a young man who asked if he could help me. I told him I had heard a lot about Hoka shoes but wondered if he could give me some info and told him I wasn't a runner but wondered which style might work for walking. He gave me some very general info and then abruptly walked away when a couple walked in the door and then proceeded to assist them without excusing himself or indicating he'd get back to me. I wandered around a bit and tried on a pair of Hokas with no one approaching me. I'm a shopper and with some help and encouragement I know I would have walked out with a pair of shoes but I was basically completely ignored. Don't know what the problem was but I certainly will never return to this location. read more

The employees at Hansons range from great, to not-so-great. There are times I have walked in and been greeted and helped more than I could ask for. Other times, I have been looked at like I am clearly not an Olympic athlete and have been treated sub standard. That being said, they helped me get into my first pair of running shoes about a year ago. I've been back a few times to look around and also to buy more shoes. They have a great selection with many sizes and widths to choose from. They also carry all kinds of running accessories and clothing. Recently, I bought a pair of shoes, went home, and decided I wasn't crazy about them. I returned them to the store where they ONLY offer a store credit or exchange. I don't know if it's just me, but I hate when stores don't return your money to you. I think it's unacceptable. They didn't have the shoe I wanted in my size so they had to special order it, saying it would take 7 to 10 days. I waited 3 and a half weeks and the shoe still had not come in and there was no sign of it coming any time soon. Obviously frustrated, I went to the store and was prepared to angrily demand my money back. Fortunately, they were very polite and offered to refund me before I even had to ask. They did make sure to let me know about 100 times that this was not their policy. I like to buy local when I can, even if it is a bit more expensive. However, Hansons needs to step up their customer service or they will without a doubt lose more customers to Zappos! where I can order a pair of shoes at 9pm and get it the next day for a lower price. read more

I couldn't be more happy with my latest experience with the Hansons Running Shop in Grosse Pointe Woods. Brian was able to help me not only identify why I was having knee pain when I was running, but also helped me find the right shoes for my feet. Thanks, Brian! Here's to a few hundred miles on my brand new Mizunos! read more

Best running stores in Metro Detroit area. They never sell you more shoe than you need. Bring in your old shoes and they will check wear to advise best shoes for your foot. Honest, knowledgeable runners selling to runners! read more

Just had a great experience at Hansons Running Shop Grosse Pointe Woods. Brian waited on me. He took his time and made sure I got the correct shoes. Must of went thru eight pairs and finally found a pair of Brooks Ghost 6. What a fit! I am planning to do a Trialathon this summer and really feel great about these shoes. I recommend Hansons to anyone who needs some new running shoes wether a beginner or a seasoned runner,triathlete etc. Thanks Brian for all your hard work! Will be back to see you! read more

I can't vouch for the Royal Oak store, but I am not a fan of this location. Been there three times and never going back. The first time I went in, there was nothing to be impressed about as far as selection or knowledge of the salesperson, but I did try on a few different shoes. I decided on a pair of Asics but wanted a different color than they had in the store. The salesperson first told me that the shoes didn't come in the color I wanted (not true) and then when I mentioned that I had seen that color online on several different web retail sites, the sales guy grumbled something about people who only want shoes for fashion -- and then offered to order it for me but said it would take 2-3 weeks to come in. I went home, ordered them online, and had them in my hands two days later. I actually paid more but didn't care. About a year later, I went in and bought 'The Stick,' a myofascial release tool. That sales person was very friendly but ultimately didn't know jack about this item and actually talked me into buying a smaller one than I later discovered I needed. I would have been okay with that, but when I tried to return it the next day - with the receipt - they wouldn't take it back because I had removed a sticker on The Stick. A sticker about the size you'd find on a piece of fruit - like a half an inch or smaller - with the words The Stick on it. Because clearly without it you'd think it was something else. About six months after all that, the third and last time, I went to the store to pick up a race jersey for a friend of mine. I stood at the counter while one sales person was helping another customer, and then leapt to help another person who walked in, and then jumped to help yet another person who came in... meanwhile, the other salesperson popped a head out of the back, made eye contact with me, then disappeared. After 10 minutes, the back person came out and asked if I needed help and as he did so, the first salesperson looked at me with a bewildered expression and said he didn't know I needed help. Right because people must just come and stand at the counter all day just for kicks. Now I go to Running Fit in Northville, which is nowhere near where I live but nice folks, great selection, great knowledge base, and great events. read more

My husband had to go to Melborne, AU on business for a couple of weeks, and the first thing he checks no matter where he goes is whether the hotel has a gym - fortunately his had 2 gyms. He works out a lot and his gym clothes smell like it no matter how much they are soaked in Oxyclean. Helping him get things together, I knew that if he put his nasty gym clothes in with his work clothes, he would go into the office smelling like a foot. So I went to Hansons with the hopes of finding him some new running shirts. I picked up a couple Nike Dry Fit shirts. The selection wasn't great, but service was extremely helpful. Plus, if you are a member of a gym or running club, you get a 10% discount. I will be back to buy running shoes. read more

Can't remember the guys name who helped but he had a daughter named Maria .. So if ur the owner give this guy props because he was the best employee from ur stores we have encountered. Very helpful, knowledgable and friendly. We usually go to R.o location the guys ate. Ice but quiet and not super invested in helping u find the right shoe or accessories. I appreciated this persons professionalism and genuine effort to help! U rock - I would make the extra drive back to this location just for the help and friendliness- p.s- I love the stick - read more

This place is great. Everyone is super knowledgeable and helpful. No pressure, you don't have to be a hardcore runner to shop here. Literally they had me try on every shoe in the store to be sure I got a great fit. They have a treadmill to demo shoes with in store and suggested I run around the block. So helpful. Competitive prices. I highly recommend this shop. read more