I do not have many good things to say about Eastland mall- but let me tell you, I LOVE this foot action. I came in on a Thursday at 8:55 looking to exchange a pair of shoes I had gotten from Foot Locker (did you know FL owns FA? I just learned) & the staff could not have been nicer. I know there is nothing more annoying than ringing up an exchange five minutes before closing but no one in the entire store even showed an inkling of annoyance. The manager immediately helped to answer the questions I had, & a very sweet young man showed me the options I could choose from. In the end, I didn't even exchange because they didn't have my size but when I apologized for coming in so late & leaving empty handed the manager replied "no worries at all! Remember, we work for you! Have a wonderful week!"
I am so impressed with the customer service & the fantastic staff- from now on I will always go to foot action for my feet needs! Love love love. read more