She fixed my bracelet so fast! Amazing service and super friendly. Definitely coming back!read more

LOVE this place! I found it on Yelp. I was looking for a small business to repair several pieces of…read morejewelry and this place turned out to be exactly what I was looking for. Their pricing on jewelry repair is fair and they have a really cool station set-up where you can customize your own anklets, bracelets and chain rings so I bought two pieces while I waited. Definitely worth checking out!

Very engaging and an extremely competent staff. Good problem solvers and exceptional in coming up…read morewith suggestions if you are stumped on what to select for your significant recipient! Low pressure with coffee and nice treats available to bide the time!! And oh, did I mention the fabulous affordable selections they have at this store? Do not buy anywhere else until you stop here to shop. They are definitely worth the drive / time here in metro Detroit.

I purchased my wedding band nearly 30 years ago @ said business…read more Recently (September 2025) the prong broke prompting me to return for repairs, while there I decided to UPGRADE my ENGAGEMENT BAND spending over $7000. Unfortunately this experience has been nothing short of a DISASTER!! The LACK OF PROFESSIONALISM & ATTENTION TO DETAIL was DISAPPOINTING. Just as I did nearly 30 years ago I also returned to the outstanding jeweler my husband purchased my beautiful princess cut 2.02 G color grade/S12 clarity diamond stone for a 2nd appraisal which included the upgraded engagement band and the new wedding band, work Michael AGNELLO signed off on and thank goodness I did. Just like anything in life a 2nd opinion, especially when a substantial cost is incurred is beneficial, this is what was discovered & what transpired THE PRINCESS CUT DIAMOND IN MY UPGRADED ENGAGEMENT BAND WAS LOOSE, THE STONE ITSELF WAS NOT CENTERED PROPERLY. THE TINGE WAS NOT MATCHED PROPERLY, WHICH EXPLAINED THE VISIBLE YELLOWING BETWEEN THE NEW WEDDING BAND IN CONTRAST WITH MY UPGRADED ENGAGEMENT BAND. BOTH OF THESE DISAPPOINTING ERRORS, LED TO ADDITIONAL EXPENSES, ESPECIALLY BECAUSE OF THE POTENTIAL RISK OF LOSING THE STONE, WHICH IS ALARMING.!!!! THE APPRAISAL(s) MICHAEL AGNELLO SIGNED OFF ON WERE INCOMPLETE, INACCURATE even worse they DID NOT REFLECT THE CORRECT NUMBER OF DIAMONDS AND THEIR VALUE, NO PHOTOS WERE INCLUDED, ADDITIONALLY BOTH HAD THE WRONG DATE/YEAR WHICH RAISES CONCERNS ABOUT ITS RELIABILITY. NO INSURANCE AGENCY WOULD FIND THIS ACCEPTABLE. WHILE AT THE 2nd APPRAISAL APPOINTMENT I CALLED MICHAEL ON HIS CELL PHONE TO ADDESS MY CONCERNS. I had his personal cell # because he phoned me when he understood my initial visit in September was nothing short of a disappointment, he advised me he doesn't like his customers to leave disappointed, this too is misleading as well because it's the end of the year and the disaster goes on While at my appointment for my 2nd appraisal I did advise Michael he was on speaker conveying my concerns. Additionally I advised I tipped the sales lady, Michael was quick to respond "my staff knows not to accept tips" he immediately asked the tipped sales lady about accepting my tip and she was heard replying "I gave it to you" This contradictory information from the owner was further misleading, along with the quality issues of the bands, the botched appraisals which causes alarm as a consumer all of which left an extremely bad impression and further illustrates the lack of professionalism of his establishment When I attempted to discuss these issues with Michael he was rude. In fact, he was telling me to relax and considering the circumstances and discovery of these errors I was and then .... HE HUNG UP ON ME!!!! I wasn't the only one listening to him as I had him on speaker so there is no way around this should he refute I've noticed on previous reviews Michael disputing they're not so unique situations similar to mine further disregarding customer service and professionalism of a business owner downplaying and dismissing their concerns as well These are facts despite whatever Michael may claim especially with the documents with his signature signing off on them. I had hoped for a professional resolution rather than being compelled to resort to social media advocacy for others who might share or face similar challenges with his business however he choose to disregard my email requesting a call instead; SILENCE IS HIS ANSWER!!!! Overall; I cannot recommend this business, it's disheartening to see a business with such a long standing reputation fails to uphold its COMMITMENT TO CUSTOMERS ONE STAR IS GENEROUS BECAUSE ZERO IS NOT AN OPTION BUYERS BEWARE AND BE SMART BEFORE OPENING UP YOUR WALLETS AND YOUR HEARTS TO BE MET WITH DISAPPOINTMENT TO THE STAFF ON SITE, BE PLEASANT AND MORE APPEALING OPPOSED TO THE SOMBER FEELING OF THE ENVIRONMENT Happy New Year!! My goal with this review is ADVOCACY for future clients so they don't find themselves in a similar situation.

the service at Jared was amazing! My finance recently proposed to me and said that the staff were…read moreall super helpful and friendly. they had quoted him a week for the ring and they got it back to him in three days time which is insane! my ring is gorgeous and would definitely go back if I wanted any other jewelry pieces.

I went my daughter who wAs buying a $60,000 Diamond with setting. She wanted YELLO HOLD setting,…read morethe seasoned sales woman told her we will order this setting in Yellow Gold snd in the meantime you can use and wear the whit gild setting with your diamond. NOT THAT EASY! They never ordered it and when my daughter calked Jarred Headquarters they told her she could not have the same setting in yellow gold.. Be careful, they will promise anything to "To get the Deal"

I'll be honest: just like probably every guy on the planet, jewelry stores are not my favorite…read moreplace to go. I know I'm not breaking any new ground by saying this. If I'm totally honest, the reason I picked this place is because it's the same name as a casino in Las Vegas. Silly reason, I know. But, I do understand that rings sometimes have issues. And, in this case, my wife realized that her diamond was a bit loose. So, here's where I got an education about diamonds that I hoped I would never need. First of all, to get coverage on your homeowners insurance, you have to make a specific rider to your insurance. I didn't do that. Fortunately, the lady at Golden Nugget helped me through the whole thing. It didn't surprise me that she tried to convince me that the diamond itself should be replaced. She gave me that magnifying eyepiece that jewelers use, and she said, "Look, there's a chip on the top part over there." I couldn't see anything. And, if I can't see anything with magnification, I don't think it's that big of a deal. For the record, my wife was OK with that decision, especially since our daughter just started college. But, the nice thing was that she didn't press the issue. When she found out I didn't have insurance coverage, she helped me find the best possible option to reset the diamond. It cost $180, which seems like a lot, and it took a week to do, which seemed like a long time, but it's a small price compared to the price of the diamond itself. And, the ring seriously looks like a new ring after the repair. One minor annoyance was that they won't do appraisals on rings that they didn't sell. But, if I have any issues with my ring or with hers again, I think I'll come back here. And, by then, I should have my homeowners insurance in place to cover it.

We/ve been going here for years. This is a top notch jeweler with a small town feel. These people…read morebuilt my pieces and are the only ones I allow to clean or care for them. The staff knows my family by name and are always courteous and so professional!!

I went in to get two watches resized and my ring prongs tightened and was in/out within 30 min!…read morePrice was VERY reasonable and way better than typical jeweler. Employees were very kind and 110% satisfied what I needed to get done! Will be back in future!

I called looking for a specific piece of jewelry since I wasn't having any luck at the other…read morejewelry stores. I am beyond happy that I decided to come here because they had EXACTLY what I was looking for!!! Grace was so sweet with helping me look through their selection and even wrapped everything so nicely! I 10000% will be coming back here! Not to mention the prices are so reasonable and they do custom work and repairs!! This place deserves 10 stars for their amazing customer service and selection ! Thank you!

I went to Sparkles Jewelry in Macomb to repair my wrist watch. They replaced the guts or mechanism…read moreinside wrist watch they said watch would work like new like when I purchased the watch. It seems to work fine for 3 years but then I thought it stopped. So I went back to Sparkles Jewelry to see what they could do for me scene I had them repair the wrist watch earlier. They told me that wrist watch is out of warranty. They would have to have there repair department take look at it again to see what the issue is, they said that they have to replace the mechanism again. It would cost another $170.00. I refused and I took my watch to Taj Jewelers and told them what is going on. They sent it to their repair department they called me to say that the wrist watch was ready to pick up, when I went to pick up my watch they told me that there was nothing wrong or broken, I was not winding the watch enough, (it is a self wind) so I guess I'm not moving enough for it to keep the correct time. So the Jeweler recommended me to, when I'm going to wear the wrist watch to shake the watch back and forth for a few minutes to force wind to help wrist watch keep the correct time. They didn't charge me anything. I'm glad I went to a different Jeweler to take a second look at my wrist watch because Sparkle Jeweler wanted another $ 170.00 and Taj Jeweler charged nothing (0) and told me what I'm doing wrong and how to remedy that problem. Thank you Taj Jeweler. I will recommend Taj Jeweler to all my family and friends. An Honest Company that you can trust. They gave me a second opinion on my SEIKO Watch. They solved the issue and they did not charge me anything ( 0 ) and informed me about my watch and how to eliminate the issue. Thank you Taj Jeweler !!!

I brought my ring in to be sized larger, and they refused to size it to the measurement I…read morerequested. When I picked it up, it was still too small -- I could barely remove it, and it left a black mark on my finger. When I went back, the same employee who sized me claimed she "would never have sized it that small," even though she did. Instead of fixing their mistake, they tried to charge me again for the same service. This ring belonged to my late mother, and their handling of it made me extremely uncomfortable. I ended up taking it elsewhere. I would not recommend this jeweler due to poor service, inconsistent information, and attempting to charge twice for an unfinished job. Needless to say, do NOT waste your time, fine someone else to do the job right the way you want it done and right the first time.

I sent my son there before Christmas to pick out a ring as a gift. I told him to have them…read moredetermine his ring size so I could return another day and purchase his selection and have it sized and have ready for Christmas. The woman at the counter refused to do something as simple as determining his ring size unless he purchased something on the spot. He explained that I sent him in to make a choice and I would come in to make the purchase. She still refused. I won't be back to this store and I regret all my previous purchases here.

The best jewelry best service & very friendly I would…read morealways recommend them to everyone

I've been coming to Russ Fine Jewelers for years to have jewelry fixed. Chains, bracelets,…read moreearrings. They do a fantastic job, are very reasonably priced and usually have it done quickly. I waited until I was in the Detroit area and brought my broken chain up from Texas so I could have it fixed at Russ. This time was no different. Very pleased with the work here.