I sent my son there before Christmas to pick out a ring as a gift. I told him to have them determine his ring size so I could return another day and purchase his selection and have it sized and have ready for Christmas. The woman at the counter refused to do something as simple as determining his ring size unless he purchased something on the spot. He explained that I sent him in to make a choice and I would come in to make the purchase. She still refused. I won't be back to this store and I regret all my previous purchases here. read more

I was going to go to the watch band store to get a new battery for my mom's watch but Ati's was closer so I thought why not go here instead. From the time I walked in and was greeted and for the few minutes that it took to get the watch battery installed, and as I was leaving, the gentleman couldn't have been any nicer. He explained everything that they are able to do with all types of jewelry, whether you have heirlooms or gems that may need a new setting or repairs or what have you, they can do it all. And this isn't even everything that he was telling me. They can take a look at your jewelry and tell you if a gem is real. This is especially helpful whenever you have had jewelry passed down to you from another generation and you're unsure if it's real gold or a real gemstone. Needless to say next time I need anything done in the jewelry or watch department Ati's will be a no-brainer for me. They are outstanding and super friendly. And as far as the watch battery replacement, it was very quick and inexpensive. read more

Ati's Jewelers - Store front - Jewelry Near Me - Clinton Township, Michigan

I had an awful experience at Atis Jewelers on Garfield in Clinton Township. For my birthday, my husband paid $180 to have an old chain made into a bracelet and ankle bracelet. The bracelet broke the very next day, and when I brought it back, I was rudely asked, "What did you do to it?" They "fixed" it, but it broke again the same week. When I returned a second time, I was told it would "keep breaking" because the chain was hollow and even advised to "invest in a nicer necklace next time." The owner refused to come out and instead yelled from the back, "What does she want me to do about it?" before making me sign a paper saying there was no warranty and they wouldn't fix it again. You would think an experienced jeweler would know whether the chain was strong enough before taking $180, instead of pretending it was fine and then blaming me when it fell apart. Terrible customer service and zero accountability, I will never return and don't recommend trusting them with sentimental jewelry. read more

Took my Timex ironman watch there on Monday, nov.24,2025 to have the battery replaced, was told to leave it and pick it up after 3 pm.... I picked it up when notified, got home and noticed that although the time was correct, the day, date, month and year were all off. I figured out how to reset all of them and began wearing the watch.....Today, five days later, the watch once again sends me a "low battery" notification. I will take the watch somewhere else after this weekend...Not going back to Ati's for anything! read more

Replaced batteries on 3 watches and adjusted sizing. Entire experience was great! Owner of the store sat and talked with me, everyone very friendly and personable. Pricing better than many jewelers in the area. Made it clear they work with folk and don't want to get over! read more

My wife came back from Europe and bought me a nice gold Plated Bracelet but it was too big since they are right down the street from where i live i went there. They were the nicest people and took care of me right away at a minimal cost. I have to go back to have it shortened more but i would recommend them to anyone!! Steve Harold Clinton Twp read more

very nice jewelry store in a very good location--met sherri today--she has been here 2 years--very sweet--the owner's name is Sandra--they have been open 20 years--I thought her name would be ati, but it is not--she got the name by wanting the customers to be 'at ease' with the place--they buy gold, design jewelry & even pay your sales tax-- lots of parking too--right in front of the Clinton township post office..... read more

Ati's Jewelers - front of the store I took in the rain.... - Jewelry Near Me - Clinton Township, Michigan

Quality is poor and prices seem very high. I had a bracelet that needed repair. A simple solder. They quoted $40-$50 which I thought was allot but the clerk said if you like the bracelet it's worth it. I had to pay the $40 before they would repair it which is suspicious. Now I know why. I went to pick it up and it was still broken. They would not give me my money back. The original guy was not there but the second guy told me it was not worth repairing. I said I wish they would have told me that before paying. The lady behind the counter said she would send it back for repair. I went to pick it up after over a month and it's still broken the way I left it. She insisted I take it but would not refund me. Now I have to return for the third time on Saturday to discuss why they need to fix it or refund me. There is never any customers in the store. I am sure this terrible customer service is the reason why. Will I ever get my bracelet and money back? Go somewhere else! read more

Not sure how they manage with the prices they charge. 1st experience was a repair, of which they called to say you need to pay on your repair, when I did and took it out, it was the same broken tennis bracelet. Took it to another jeweler for repair after refund. Put some diamond studs on layaway for a couple months, when I got them out, these were NOT the studs I placed in layaway. What they showed me and what they wrote on the receipts were two different items. Thus, keeping a record of what I was given me when I took them home, and not what they showed, and what I thought I paid for.. Such petty deceit/dishonesty. Always a pressure to purchase from them. read more

I tried this jeweler based on reviews here and for its rating with the BBB. I can now see why they have an A+ rating and positive feedback. I was there to just get a small amount of work done on some rings. I was treated great by the staff and charged a fair price for the work. I was told the work would be completed in a few days but was pleasantly surprised a few hours later that work was done. I will definitely be back should I need anything else. read more

Had a watch that stopped running. I tried to save a few bucks -- bought a replacement battery and popped the back off the watch. Inserted the new battery and could not get the back of the watch to snap back into place no matter how many times I tried. Wife spotted an ad from ATI to replace watch batteries for $ 1.99 during the month of April. I told her they would probably hit me up to sell their own battery in addition to the installation charge -- otherwise where was the profit for them ? She told me to suck it up and take it in to the people who knew what they were doing. So, I went there and they had the watch closed and running in less than 5 minutes. I was out the door for the $ 2 they advertised. Shows you don't need to spend thousands with them to get good service. read more

I have been going here almost 10 years and am always satisfied. You walk into the store and are always greeted by smiling faces and a plate of cookies. If you dont see what your looking for in the display chances are Giovanni can make it. He can create a sketch that you bring in to an exquisite piece of jewelry. They also offer layaway which comes in handy for those must have diamonds that are a little out of budget... read more

I just want to share my great experience here at Ati's. After a bad experience at a local jeweler by our apartment, we went here to have my fiancee's ring re-sized. The lady that helped us was very friendly and polite. She was very helpful and attentive to our problem. While the unhelpful lady at the other jeweler that we went to had told us that re-sizing would knock the stones off of the ring (and would make re-sizing impossible), the person at Ati's said that it would take a little work to re-size it, but it wouldn't be a problem at all. Very helpful, professional service. We dropped the ring off after being told that it would be ready sometime next week. Very pleased with this place over all. I think I've found my one stop shop for jewelry purchases and maintenance! read more

Went in to buy and sell, and I would have to say my experience on the overall was subpar. The shop interior was nice, and relaxing. The staff was, okay, but very arrogant. The selection was alright, but none of it matters when you act like you are better than the customers you are serving...not the other way around. I would not go back, and would recommend spending your money where people with good hearts are making a living, not people who look down on you. read more

The sign on the door says "Open" today...Yelp says they're open today...but no, they aren't open today. I'll change my review once I can actually get inside the place. read more

Lack of customer service and I found prices to be cheaper at many other places. Not a good experience at all will never be back

Buyer beware. I just paid $35 To have my diamond stud earrings buffed and polished and steam cleaned. Yes $35! And what's worse is I bought the earrings from them. Price gouging is not acceptable read more

I had a great experience buying my engagement ring from here. I found a beautiful 18k white gold setting with many pave diamonds offered for a better price than I could find anywhere else! Their talented jeweler was able to resize it from 6.5 to 4 on the same day and made sure all the diamonds were secure. The ring was round with perfect prongs and I could not tell it was ever resized at all. Sandy paid attention to what I wanted and she really cared about making sure I would be happy with the ring. I highly recommend this family-owned jewelry store for their wholesale prices, ability to order from catalog or custom design, and their impressive in-house jeweler with quick turn-around times. read more

Not the warmest or friendliest place to walk in to. Didn't stay long. It looks like they had a decent selection but be sure to have a big bank roll or high credit line read more

My husband bought me a beautiful ring from Ati's, I have received numerous compliments & the staff are wonderful.. The jeweler has done some work for me, very nice & courteous...Love the store... read more

We had a terrible experience at a local "big box" retailer with my first ring, so we were on the hunt for a new engagement ring. This was our one and only stop. The sales girl was kind, patient and knowledgeable. Very pleasant atmosphere and top notch service. The owner is sweet and extremely meticulous with their merchandise. We left today with a gorgeous ring at a great price!! If you live in the area, you MUST go here if you are looking for any type of jewelry. I would absolutely recommend Ati's to all of my friends and family !!! read more