I want to preface this by saying my review is based solely on my experience selling gold here. The…read moreowners were very nice and my interactions with them were pleasant. However, I was disappointed with the lack of transparency regarding their gold pricing. Before selling, I asked multiple times what percentage of the current melt/market value they were paying. I couldn't get a direct answer and was instead told that they don't price it that way and essentially pay what other gold buyers pay. I trusted that and sold some of my gold. Afterward, I did the calculation myself based on the gold's weight, purity, and market price and found that I had received approximately 67% of its melt value. I should have done the math beforehand, but I would strongly recommend that anyone selling gold here calculate its melt value and compare offers before selling.

I've been selling gold and silver and getting my jewelry polished with them for years this is a…read moreexcellent jewelry store I love how nice they treat their customers they are very kind and experienced on gold and silver I've been learning about the jewelry industry for 7 years now highly recommend this jewelry shop

I have to say 5 stars hands down bc they were so very kind when I first walked into the store! I…read morewanted to get my mother's bracelet alter to a smaller size! They understand my mother was an elderly woman who loves her bracelet (didn't matter if it was fashionable to fine jewelry) but just needed a different claps bc her disability of her fingers; she just doesn't have the fine motor skills to get her bracelet on by herself, so I got her an easier clasp to be put on and they were able to altered it promptly! They truly were sincere in hearing the sentimental story about my mother's bracelet and went all out to make sure it fit her tiny wrist and installed an easier clasps for her tiny fingers. I told them it's hard finding a genuine custom made jeweler who truly is knowledgeable, can also alter and can fix existing jewelry these days! This experience I had with them really wanted me to come back in the near future for any jewelry issues and/or wanting a new costume made jewelry (a hint for my husband to checkout for my jewelry wishlist at their location;). I highly recommend them, we need these wonderful family businesses to stay in business! I've been to other major big fine jewelry stores like Tiffany's but was never been greeted and treated as a valuable customer when I first walked into their door! They truly care for whatever your jewelry maybe! FYI they just open a new store in Farmington Hills off of orchard Lake and that's when I had the pleasure talking with the owner Kevin and Harout!

I love Kevin's Jeweler's. The staff is kind, helpful, and very professional!…read moreI purchased several jewelry items, and I am extremely happy with my jewelry. Kevin's Jewelers is one of my favorite places to shop! The staff is as excited about jewelry as I am!!!!

I went in to get two watches resized and my ring prongs tightened and was in/out within 30 min!…read morePrice was VERY reasonable and way better than typical jeweler. Employees were very kind and 110% satisfied what I needed to get done! Will be back in future!

I called looking for a specific piece of jewelry since I wasn't having any luck at the other…read morejewelry stores. I am beyond happy that I decided to come here because they had EXACTLY what I was looking for!!! Grace was so sweet with helping me look through their selection and even wrapped everything so nicely! I 10000% will be coming back here! Not to mention the prices are so reasonable and they do custom work and repairs!! This place deserves 10 stars for their amazing customer service and selection ! Thank you!

I had a watch that wasn't working and the people at Royal Oak Jewelers were awesome. They are…read morefairly priced and the service was friendly and professional. Highly recommended!

In and out in 13 mins. Can't complain!…read more I came to get my Skagen & fiance's Swiss Army batteries replaced. $13.99 for the Skagen & $14.99 for the Swiss Army. The gentleman greeted me right away asking what services I needed and quoted me the price. His lady staff when straight to work and I perused his watch display cases. 12 mins later, she was done after letting 2 mins go by to check the watch was running. They even corrected the date for me! I know where to go for future repairs!

Quick service every time I go there. They are knowledgeable and will be straight with you.read more

Nothing but pieces of s**t rip off artists!!!! Beware!!! My mother many years ago brought in her…read moremother's wedding ring to be reset in a different setting. The ring was appraised at $2,000. Plus dollars... Now today we took the ring to 2 different palces and it's only appraising at $150.? How's that? Obviously they switched the stones!!! We're in the process of looking for receipts and proof... They f**king suck!!! Don't go there

Joe F. with the 1 Star review must have some personal issues. Anyone who knows Marty's quality of…read morework and his commitment to the customer's complete satisfaction would disagree with this knuckle dragger's comment. For 25 years my mother would trust no one else with her fine jewelery. Joe F. wasn't a regular customer for sure, because Marty replaces their watch batteries for FREE!!!

Today was my second visit and once again thrilled with our outcome. John and his crew are amazing…read more A honest and genuinely kind man with a beautiful selection. I went to get a new Wedding band because the one my husband bought from Jared so some years ago completely fell apart. They sized and appraised it while we waited. Which was hardly any time at all. My new ring is absolutely stunning! And so reasonably priced. I would never go anywhere else

Lance repaired my water damaged watch with great customer professional service, a great price and…read moreexcellent quality work. I highly recommend Golden Time for any watches, jewelry and repairs!

Absolutely fabulous service. Owner very nice very respectful and also very knowledgeable. He's been…read morein business a long time and knows what he's doing. He charged a very fair price and was quick and efficient. I will definitely return if the need should arise. He performed a repair where others could not do.