Disappointing.
One of the things they didn't tell me in the sales pitch was that a centimeter wide 'gash' would be cut through my driveway to allow for expansion. I knew nothing about this until I came out and saw the damn thing, this gash was cut right through the pattern and is horribly obvious (the only saving grace is that my car is often parked over it). They filled it with clear silicone, no attempt was made to even match up the colour of the driveway.
They made an ungodly mess of my newly rendered walls while throwing the colour onto the concrete, most has washed off but some areas will have to have the paint touched up. Again, during the sales process no mention as to how the colour is applied and that my walls and garage (and the inside because they left the doors open) would be covered in grey powder.
The concrete on the kerbing adjacent to the road has crumbled and cracked in places, less than 2 months after being laid.
I found litter (drink cans, half eaten sandwiches and wrappings) thrown into the hedgerows opposite my home where they had been parked.
They failed to rope off the driveway (the full length of which is open to the road) as a result someone reversed over it and damaged the wet seal. This then had to be re-done, but it was only me refusing to pay the final balance that got them there to do it, I then had to borrow some barriers off a neighbour to ensure I didn't have a repeat of the 'reversing incident' because again they failed to rope off the area.
There are three inspection covers on the driveway, they managed to lose the screws for one, and therefore has not been screwed back into place. Although to be fair it does seem secure.
I was told this work was guaranteed, I've asked for the documents for this but nothing has been forthcoming.
On the plus side the driveway does look a lot better than it was and I'm no longer dragging gravel into the house, into the car and garage, but I have to be careful not to look too closely at the finish. read more