Our 2.5 year rental switched to SJC a few months ago. What I noticed in this short time is fees and inconvenience. There is now an added fee for paying rent online and outrageous lease renewal fees, see pic. They also do walk thru inspections twice a year. We would have stayed at this rental but with this new company, we will not be renewing our lease. They also do not answer any calls and will not return voice mails. read more

SJC Management Group - Predatory renewal fees - Property Management Near Me - Sumner, Washington

This company is the worst management company I've ever worked with when my lease expired for the tenants in there they missed the deadline of setting notice I had updated them in writing and on the phone that the property had a buyer in place Next they neglected to tell me they were behind on rent for the next month so now I have a tenant they're not paying and I can't sell it Said they were going to start the eviction process at their expense that was a lie They have not done everything proper they they've caused this mess I'm stuck with a tenant not paying for minimum of the legal time in there all because these people are not organized and on top of their game. Now when I call there rude and super hard to get ahold off. I would run from this company as fast as you could stay away. Horrifying read more

We have Had SJC management Handling 20 ++ units for Probably 25 years What Most landlords & Tenants Don't realize Is Just how hard Property management is & Can Be. Just knowing all the Laws & navigating That Minefield Of State Federal & Now LOCAL Laws is a nightmare. Jason Clifford Now 3rd Or 4th Generation Realestate Manager has been Amazing to Work With, Responsive Professional & on all Of Our & The Tenants Needs & Concerns, It has Been a Wonderful Professional Business Relationship. thank you Jason & Team Deb Marburger & Lewis Pugh Lake Tapp's Wa read more

SJC placed a tenant in my house who subsequently moved her boyfriend and six family members into the house with her. The house was a fully remodeled 900 sf 2BR Craftsman bungalow in Auburn and there were 7 people living in it. I found out about the additional occupants when they moved out. The house was destroyed. The fir floors were beyond repair. The walls were dirty and damaged. The washer, dryer and microwave were broken. The plumbing under the house had burst. In an attempt to cover up the dirt and damage, the tenants tried to use a paint sprayer to spray the walls, but did not mask the floor, trim or carpet. Sometime during the year, the boyfriend was arrested for domestic violence and a gun was retrieved from the house. It cost me over $10,000 to repair the damage. SJC just shrugged their shoulders and said they had no way of knowing the tenant would do something like that. I've been a landlord for 29 years. I never had any problems when getting tenants on my own. SJC is a big property manager. Your houses are just part of a portfolio to them. If one or two of the houses in their portfolio go bad every year, that's fine. They still have 400+ other houses making them money. They do not care about you and your property. They care about their portfolio. They can lose you and still keep going. I subsequently moved all three of my houses with SJC to a small, four-person property management firm and am very happy. I suggest you look for the same. read more

No customer service. McKenzie will not return a phone call. Only AI generated emails. Poor treatment of renters.

Worst service I have ever experienced with a property company, I am not a resident here now I am no longer interested in shady business. I spoke to a Jude and another lady. This company has listings on 3 different sites for 2195 a month I then get the email the day of my showing it dropped to 1850. When i got to the unit The key box was supposedly not working, so I called the leasing office, I was then hung up on, then called back and was then was told it was 2195, then she immediately changed her answer. when I explained the situation she said they would have someone call me back I waited 2 hours with no response. So I called back again Then they said they wont know for 24hours and an agent will call its now Friday, Now they are denying the price change then they saying the key box is working, and I forgot to mention I have called 3 times today to just be hung up on. I spent 3 hours of my time to look at unit that wasn't accessible. This place sucks I would tell anyone that would interested do your research They NEVER GET BACK TO YOU. I haven't received an email or phone call or anything from them. I am not even a resident so I can only imagined being trapped with these clowns as landlords. read more

SJC Management Group - proof of lying about pricing - Property Management Near Me - Sumner, Washington

Very poor communication with us as the property owners. Property manager rarely returns calls until tenant situation gets out of hand. Bookkeeper doesn't return calls. read more

This company not good, first they can kick out you anytime because they want so. Second they never wants to refund your security deposit, they will lie for example they will say , you not paid last month, the property have many damages, also they can give you a fake invoice allegedly they called cleaning service, other services for fix your damages and they doesn't matter so you have any proof. I'm not recommended this company or after the lease you will have to go to court because they will request money read more

We have been renting our house in a Tacoma through SJC for the last 2 years and have been very satisfied with the service. Every issue that we have run into has been handled promptly and with care. I've read the negative reviews and honestly cannot understand why their experiences were so drastically different than ours. I wouldn't hesitate to rent from SJC in the future. read more

Frustrating time just getting any answers about available properties. Circular run-around via their online system to ask questions and never receive a response other than an automated reply about scheduling a viewing when the viewing has already occurred. Phone is manned by an intern who insists on answering all questions and will not direct or forward you to one of the actual property managers to get answers from them. I would suggest looking at other property management companies that actually want your business. Giving them 2 stars because the process to schedule a viewing was efficient. It is with the follow-up that they HUGLY dropped the ball. read more

I have rented from SJC Management for a little over 6 years. I've always had a positive response from staff and management. They are honest and fair. Janey Freitas read more

Three times now I've been burned just trying to view a freaking rental house! They have a sketchy way of never answering their phone and only using online scheduling. You make an appointment, get a confirmation -all via their website. You show up and wait to get a code to open the door and nada! You try to call and nada, NOT ONE DANG PERSON WILL ANSWER A PHONE!! I thought ok, that time was a bad day for them. We'll try again, have an appointment, get an email 20 minutes from the appointment saying appointment cancelled. I'm sitting in the freaking driveway!! I didn't realize I needed to check my email for you to cancel. Never again! read more

if you are needing a place to rent in a certain time frame, DO NOT use this company. my family and I have had nothing but a run around goose chase with this company. They do not keep up on their own website that has the available homes for rent. We applied for 2 houses and NO ONE at the office can even tell you if there is someone ahead of you or not and you wait for days to find out and then end up getting your money back from company week later. If you call to talk to someone you get rude woman that lie and tell you opposite of what their website says for timeframes and plan out the laws. We went to the office to try and get help with the wait time and just need some answers and the man we spoke to Dan is his name, told us that they have to many homes available and they are behind. HOME OWNERS DONT TRUST THEM, your homes are being left to sit on the market empty. read more

I used SJC for 4 years and they were fantastic. I ended the relationship because I sold the property because I moved out of state and needed the proceeds for my next house. My relationship was with Dan Hunt. He was always very quick to reply to emails, answer phone calls, and he was easy to talk to and discuss issues with the property. I never had anything huge come up in the 4 years but I did have lots of little things like post removals, light post removals and filling in, spigot issues, shower replacement, water heater replacement, toilet leaking fixes, a car into the wall and had a new tenant come in. He was always quick to get repairs done and was very good with information and recommendations on rent prices and increases. Their pdf you get for billing is a little confusing at first, but basically it would break down the cost of the property and their percentage of cost and they would do this for utilities that were paid for by them and then billed to the tenant for reimbursing. Again, when I was confused I called Dan and it made sense. He took the time to help me understand and it made sense for the next 4 years of statements. I was paid on the same day every month, and never found an issue with the costs in the 4 years. I would recommend their services to anyone, and two of my friends have used them and have been happy with their services. ** Of note, I did not realize that they do real estate services. I had already signed with a realtor when I found out they did, but in the event you are looking to buy property through them or if you are going to sell a property you own with them, I would have liked to use them based on Dan's knowledge of real estate. I have no doubt he would be a good realtor to use, ESPECIALLY if you are purchasing a rental property. I would have liked to give them my business in the real estate side and had his knowledge on closing. Highly recommended. read more

Does Not appear to support Military and or First Responders when it comes to Application fees. Trying to get a hold of people in the office is a headache, not to mention there poorly designed phone system. does not seem like they have everything in-order. When asking about rent costs they seem to neglect informing people of the additional fees, there for the rent you see is not the rent you pay. $85 movie in, 35-75 pet fee, 35 home kit fee, paperwork processing fees. When asked how to complete an application for a person that does not work but is over 18 and is required the response we got was "I don't know" when asked if there is someone ells to talk to that knows the program we got told, "I do all the application but don't know what applicants see on their end so I would not know how to help". read more

I regret being with this company!if you are a property owner definitely stay away from this company! Its a SCAM everyone. If you don't want to waste your money. Then please just stay away.They dont deserve to be in this business at all. They will present themselves as good and ethical business but thats definitely not the case. We are a military family who's stationed overseas and they definitely took advantage of the situation. Since they put a tenant in my house i've never got a single dime from them. There would be multiple maintenance bill in my account every month . Whats not acceptable here is that those bill will range from $600-$1900 which will definitely be a surprise for us because in our contract is say everything $500 and up They would have to contact us and get our approval which they NEVER DID. Theres even one issue where there was a "leak" in the bathroom. And then they called in a maintenance. And then a few days later they called a different maintenance because there was still a problem. The 2nd maintenance billed me $269.68 dollars because he just tightened up a loose bolts. Mind you i was just billed $1905.60 for this so i couldn't justified the $269 on top of it. When I ask sjc why they didnt contact the 1st maintenance because it has warranty they told me its because its after hours. So then I called the 2nd maintenance to confirm if its after hours and they definitely told me its not because they charge more for after hours, I then called SJC and ask about this but they couldnt give me an answer, when I told jason about this his answer was " so what do you want to happen now, and I told him i want my money back for that and I want to get out of the contract and he said sure he'll let me go, but he never gave me an answer for why they have to call in a different maintenance where they can just call the 1st maintenance because their job has warranty. For the home ready inspection, we were billed $1219.91 again they never get our approval for this. We got charge because they replace all the smoke detectors, c/o detectors and for the fence . The smoke and C/o detectors were all new. Its only a year old. I know this because our 1st property manager made us replace it before we move so that we dont have to worry about it in Atleast next 5yrs and so when I saw the bill and ask them about it they just flat out told me its not working, i kept asking for the picture of the fence they did and never got any! I didnt see any changes in the fence as well when i went back last july to sort things out with them so up until now i dont know if they really fix it or not. So its been 3months with them and with the new tenant that we never got a single dime from them. And we're not looking to get another check from them for the 4th month because there was already a pending bill in my account this time . We've decided to fly back in Washington from south korea to talk to them personally and check on the house. They told us before that we can do a one time walk through at the house but when we request for it Jason told us they dont allow it.! We tried setting up a meeting with jason weeks before we flew back to WA but he told us he wont be able to see us because he will go somewhere with his son, I asked if I could set up a meeting with anyone in their office and nope. Suddenly everyone is unavailable! When we got back in washington.. i got this email from them. "This is Daniel with Maintenance at SJC Management Group, Wanted to let you know that we got a report that the dryer was not functioning correctly, our vendor report states that it needs a main control which is no longer available. we proceed to replace the dryer (link below) total cost with delivered $625.00. I then asked them why arent we getting informed about this prior to them ordering a new one. When its clearly above $500. I Informed them its clearly a breach of contract and then Patrick emailed me back saying by LAW they have to repair or replace it. And when I told him that if its not heat or hot water and then by Law we do have a choice to not replace it. I was so irritated that they wouldn't even informed us about it prior and they will just replaced it with a new one! They didn't give us an option to just buy a refurbish or anything. When i called Patrick about this because he stopped responding to my email. His first question was "have you guys always been living here?" The only reason that this will matter is if we're living far away then they would keep ripping us off! And then he goes on telling me "well its only $600 its up to my discretion to replace it . I told him definitely not! Informed him about the $500 written in our contract and he kept insisting thats its only $600! Anyway, Those are some of our horrible experience with them, and there's a lot that happened.Im glad we're not with this company anymore! They are unprofessional and a big scam! read more

The property we rented for two years was fine, and SJC seemed engaged while we were customers. Not a single unresolved problem worth remembering. But moving out changed everything. They imagined they could keep and share with the owner over half of our deposit after their calculations. Frivolous charges everywhere. Their 5 member panel of reviewers somehow coincidentally made the same math errors on their disposition. They refused to discuss in person. Left with no choice to sue, at the arbitration a year later Allen told the moderator "Evidence or the lease contract doesn't matter, he alone determines what they will return because pictures lie and he has been in the real estate business forever." They presented to the judge 36 pages of photos upon move out, but none on move in. I guess their intent with us was to make it seem like the condition upon move out was chargeable regardless of the actual condition upon move in. The Judge told them that was unprofessional and misleading. We are happy with the judgement decided against SJC that day, but this was 18 months of BS with them to get there. I've got what I need to present the case that they are a predatory business to the next JBLM quarterly meeting, and will ask that this company be placed off limits to Military Personnel. Maybe the local chamber of commerce and BBB can also talk some sense into them. Either way I don't want this to happen to anyone else, and I sincerely hope that you absolutely plan for the worst if you ever elect to rent from them. This is your warning. Watch yourselves with them. read more

Complete rip-off agency. If you are looking for a rental, find one somewhere else. Clifford is a snake and uses his repair and cleaning company's to bilk reasonable people out of their money. read more

I couldn't believe the lack of professionalism when it came to communication. As a renter, looking for a home, it was terrible trying to communicate with Tina about a property I was applying for. It makes me sad for the owners who work with them. read more

Not impressed with this rental agency. We found a home we absolutely loved, we viewed it the day it came onto the market and contacted management the day prior about starting the application process. They informed us we were the first people to be putting in for it and that it was a great deal for what the house offers. We completed all the requested paperwork as quickly as possible and even had all the money ready for deposits and first month rent. Days pass and we finally get an email stating that someone beat us to this property and have already put down their deposite. I was essentially told over the phone that I was ineligible to rent this house even though I make more than enough to rent it. When I asked for an explanation as to why we were lead to believe we were the only applicants I was told that "we don't tell people that and no reason could be given as to why this panned out this way. The 1.5 stars here on Yelp represents it well, we were swindled out of our money and will never recommend this company to rent through. read more

I had an amazing experience with SJC Property Management. Tina especially was so incredibly helpful. They made the process smooth and easy. Very professional and so accommodating. I highly recommend this company. read more

WORST MGMT COMPANY EVER!! DO NOT RENT FROM THEM!! Everyone else is right, they are total scam artists. We just moved from a location in Edgewood, after four years. It was THE most disgusting place I've ever lived in. NOTHING was cleaned upon move-in. It smelled of mold. I'm STILL trying to get rid of that smell. The carpet wasnt cleaned, not even vacuumed! The carpet.... omg... the carpet... had not been replaced in over TWELVE years!! Had bleach spots all over it from the previous renters, & wouldn't come clean no matter how many hours I spent slaving away with my carpet cleaner. Every appliance was from the 70s. Even the toilet seat, which was covered in human feces, no joke. We replaced it for a whopping $10. The heater vents were just as old, we replaced those too for $100. The bathroom sink & drain had flies inside it! When I called to ask, they told me to "toss some bleach down there to kill them". The windows were terrible! Plastic pieces of shit that never even opened or closed. The hardwood floor had no lacquer on it, so it never came clean. Nothing in that house was up to code, nothing! Jason is a total ass, & the payroll lady, Beverly is a b****. After complaining for 3 years about the carpet condition, I FINALLY annoyed them enough to get the actual owners out to look at the house, the carpet mostly, hoping to get it replaced, it was that bad (I'm posting pics with this review). Initially, Jason said no, but I demanded to get in touch with the owner. She came out, brought some samples, so I was hopeful! We had just had a baby & the thought of her crawling around on that carpet grossed me out! So, owner comes, looks around, gives the go ahead. Months go by, & I mean months. Allen says, "oh yea I just forwarded a proposal I'll keep you posted." The following week we get a 20 day notice to vacate the premises, saying the owners have decided to renovate & sell the duplex. Our neighbors got the same notice. Needless to say I wasnt too upset to have to leave cuz I HATED that house, but we were in no way financially capable at the time to move that quickly. Then!! They sent us an email stating ALL the things we needed to do upon moving out, professionally cleaning the carpets with proof of receipt being one of them, what a JOKE! You cannot make this stuff up! I sent them a nasty email back saying I was NOT paying for carpets being cleaned because they were NOT cleaned upon me moving in. Saying I left the house in the condition in which it was rented to me. I have yet to get a response, but I'm assuming we wont be getting our $1700 deposit back!! We paid $1135 a month to live in a moldy hallway. We weren't able to use our living room cuz the carpet was THAT bad. Dont get me started on how many times they said my rent was late & would charge me hundreds of fees. Once they told me my money order took NINE days to get from Edgewood to Sumner. Yea bull.. We've known 3 different people who have moved from our block, & every single one had been ripped off by them. I'm not talking by hundreds either, I'm talking THOUSANDS of dollars. I honestly cannot even believe they're still in business. I wish we could all take their asses down. Seattle is expensive enough without rental companies ripping you off. Jason, Allen, I hope you took my advice & read these reviews. Your company is a joke. One day you're going to rip off someone who can in fact afford to take you to court, I hope they sue the shit out of you. Do NOT rent from SJC MGMT! Stay AWAY from them by any means necessary. read more

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Zero stars! Scam fest, never answers phone, rude employees, only want you to apply just to spend your money and waste your time. Beats around the bush about rental property and the status of my application, never got denied nor approved... once I went to their office to confronted them they emailed me stating the rental property was off the market. Unprofessional, rude service, waste of money... JUST A BIG FAT SCAM! read more

Gosh people, stay away from this company. I've been a renter for coming up on 7 years, and have elected to leave. They are terrible in providing any repair, they let property owners schedule with their own 'people' and it takes forever to get anything done (if they pay attention to it at all). I had a branch go through the roof last year during a windstorm, communicated it immediately - but it still took 2 weeks to get anyone out to fix it. That was only after it leaked into my kitchen, damaging sheetrock and causing a great mess for me to clean up. There's been black mold in my garage ceiling for a long while, they refused to find root cause, rather just painted over it. The gutters are going to rot off soon, and nothing happens with that either. Watch out for the monthly Resident Benefit Package, none of the 9 points on this package applied to me in the least - but I'm still forced to pay it. It's complete B.S. and there is no 'opt-out'. Their communications, customer service and EVERYTHING is less than sub-par. These people are SLUM LORDS. Best to find other options if you can folks. read more

I am a service member trying to find a house for my next duty station. I tried getting in contact with them about the property for almost 5 days. I had no answer. i sent about 7 emails and called about 8 times. However the place I wanted to see, is now taken. I saw the bad reviews and I kinda shoved them aside but I mean, this business is terrible. Lack of communication. Very dissatisfied. read more

BEWARE OF DOING BUSINESS WITH THIS COMPANY! SJC is not trustworthy. I rented from them for close to two years. I signed papers with the understanding that they would complete clean-up and repairs of the apartment prior to my moving in. They did not, so I spent 100s of hours making the repairs myself. (The property's owner did reimburse the costs of materials.) I had to shampoo the carpets 5 times to remove the smell of animal urine, repaint the entire apartment, replace broken fixtures, and remove truckloads of debris from the property to make it fit to live in. After getting moved in I realized it was infested with fleas and had to treat for that as well. When I moved out I left the apartment in pristine condition but SJC withheld $175 in cleaning fees from my deposit. I felt certain no additional cleaning had been required so I contacted the cleaning company listed on my move-out invoice. The owner confirmed that he had not performed any services at my address. When I contacted SJC's manager giving him the opportunity to rectify this "mistake" he refused. I highly suspect that this type of fraudulent practice is typical for SJC. They bank on the fact that a couple of hundred dollars is not worth a trip to small claims court. They did a poor job of managing the apartment on every level. They didn't protect the property owner's investment. (They opted not to call an exterminator despite being made aware of a family of possums living under the building.) They gambled with the reputations of the other companies they did business with (the cleaning company whose name they used to defraud me) and they certainly did an unsatisfactory job taking care of me (a tenant who wasn't late with rent once while leasing through them.) Other tenants (who unlike me were not willing or capable of doing their own repairs) told me they had serious issues getting their issues addressed. read more

I would not recommend SJC Management Group if you're looking to rent a place! They're not very helpful in any way!! When we rented the place, the carpet was filthy and we told them, and they said they would re-shampoo the carpet before we moved in. When we did moved in, the carpet was still filthy!! HOA there is ignorant as can be!! We got a citation mostly every month or every other month since we've stayed there and had to pay fines because we didn't mow our lawn on a regular basis which I think it's kind of ridiculous when you work so many hours and you just don't have the time to mow your lawn twice a month to upkeep it and I don't think our lawn was that bad!! We tried to argue it and all SJC told us is it wasn't their problem!! So done with them!! All they want is our money, and at the time of the vacate, they said we couldn't be on the premises when they do their walk through!! I thought that was a little suspicious!! read more

STAY AWAY - PREDATORY PROPERTY MANAGEMENT. Very unprofessional communication and no customer service skills. VERY SKETCHY. If I could rate zero, I would - pretty sure they take your money for "background checks" and pocket it, and reject or approve you based on arbitrary factors. I am overqualified for the property I applied for and have had NO trouble applying anywhere else. It sounds like many people have issues with this company as I was advised by Tina, "we have a pending application" and told it could take 2-3 business days, and the other applicant's "pending app" was denied the same day I was told that. BEWARE OF THIS SCAM COMPANY! read more

Wow. It should have been a sign when we met the "agent" at the property. Instead of greeting us or acknowledging that we were waiting outside of the home, she went straight inside the property. She told us to look around and let her know if we were interested while she stayed in the kitchen texting oh her phone. She was horrible at her job to say the least. The place however was great and we signed all the paperwork. The really WEIRD thing is that SJC requires a year-long commitment from the renter, but states in the same contract that it is a month-to-month agreement. So basically, we're on the hook for one year but they can cancel at any time. This makes absolutely no sense at all. We're now basically planning to be kicked out at any time. Lastly, just like others have mentioned, SJC cares absolutely nothing about repairs to the property. They are completely okay with NOT fixing anything during the lease and simply refer back to a blanket statement, "don't worry about it if it was like that when you moved in." HORRIBLE. My advice to anyone is to NOT do anything at all with SJC. The owner, Jason, who you would think would want to make it the best experience possible for any client, could care less about client relations. It's all contracts...zero focus on customer service. If any property says SJC along with it, RUN! read more

BEWARE!!! This place will not only scam you out of your deposit, they will also pin repairs that they wanted done and stick you with the bill. If you see SJC is the Property Management Company, on a property you are going to rent. .. run! DO NOT RENT FROM THESE PEOPLE.! You will regret it read more

My experience working with Becca at SJC Management Group was excellent. They have picked the perfect person to not only meet the needs of the clients but the perfect person to be the face of the company right when you walk in the door ready to assist you. read more

RUN do not walk away from this horrible, no good, very bad management company. We sold our home and were building a new one when we found ourselves first time renters ( we have actually been homeowners and landlords since 1987.) They lie, harass, threaten and overall make your life hell. In the end, we went to small claims court, had to move into a small trailer while we finished our new home and lost thousands. I left the property so much better than I found it and they still made up bogus charges. All I can say is the experience made us better landlords ( we would NEVER treat renters the way we were treated) and I know the universe takes care of scum like this with its own vengeance. I wanted to stage a protest outside of their office, but quite frankly ran out of energy to deal with them one more minute. BEWARE read more

I've been working with Jason and SJC for nearly 10 years. He's managed my property while I've been out of state and done a terrific job. Place is always rented and any tenant/house issues are resolved quickly and properly. Makes my rental ownership worry-free. read more

Jason was phenomenal! I would highly recommend him and his company to anyone interested in renting their property!

BEWARE..... BEWARE..... BEWARE! I spoke too soon. I received my deposit disposition and was shocked to see not only would I not be receiving $1900 deposit, but SJC is trying to say I owe an additional $4900. I will not get into too much detail since this is an on going negotiation at this point, but the property was used when I rented and charging for new items is not legal. Of course I have yet to hear from Jason Clifford as he is probably avoiding me at this point. read more

I see I am not the only one who thinks this company is the absolute worst company to rent from. They only gave us 20.. TWENTY DAYS to move out if a 4 bedroom, 3 bath and 3 car garage that we had been living there for a few years and obviously had more than just a few things to move. I got a call while at my work to tell me, we had to move out. That the owner had decided to sell the home... oh ya and I only had 20 days to move. It was awful. Yes. And there customer service is absolutely terrible. I never complained, I had no service requests , never late on my rent but they were terrible. And totally unprofessional when it came to telling me the house was being sold and we pretty much had less then 3 weeks to get ul and go. read more

This is probably the worst management company I've ever rented from. Customer service is unspeakable, even from the head broker Jason Clifford. Communication is terrible, they don't respond to emails or maintenance request in a timely manner. They're pretty quiet except when they dish out rental increases. After renting from them for more than three years, I can say without hesitation that while they may not be the worst, there definitely in the same category. Rent from a company that cares about their tenants. read more

One star is too high. These people are liars and thieves. We were in a hurry as the closing on our house went quick. They said we could not move in right away because they had to clean it first. On move in day the house was still just as filthy. I had asked if they were going to fix wall damage and they did a sloppy job on very little of the damage. there were still hundreds of holes in the walls. The carpets were not cleaned and were stained, the whole house was disgusting and we hired a carpet cleaner to clean it before we moved in who also showed us how filthy the vents were so bad we paid for that to be cleaned as well and they replaced the furnace filter. I did the rest of the cleaning which included the light fixtures that were so caked with oily dust that they dimmed the light. I replaced burned out light bulbs also. Jason said as long as the place is in the same condition or better it was when we moved in we would get our deposit back. NOT TRUE!!! I cleaned it really good with a Rug Dr. scrubbed everything that could be cleaned including under the appliances which had baby toys and filth from the previous renters, washed the blinds, windows cupboards, EVERYTHING!!! Patched all the holes and wall damage (even from the previous renters). We had to pay for all the garbage and crap left by previous renters also. They still charged for cleaning and lots of other things like fire alarm inspections (that the lease says the landlord is responsible for) new filters, new drip pans (that I cleaned and there was nothing wrong with). They charged to replace the blinds that were noted as broken on our initial walk through, $25 to replace a lightbulb. NO lights were burned out when we moved out and I even left bulbs that I bought. I can go on and on. They kept $900 of our deposit. THEY IGNORED MY EMAILS AND CERTIFIED LETTERS The Landlord Tenant Act is a joke because they only require a walk through when you move in, not when you move out. You have to pay for and go to arbitration before you can go to small claims court. $30 for filing, $150 for the sheriff to serve, then you can go to small claims. More money!!! I live 2 hours away. They know people are not going to follow through so they screw you. I started to but too much involved. STAY FAR AWAY, THESE PEOPLE ARE SCUM!!!! read more

I'm actually pretty surprised to read the other reviews, because I was very happy with SCJ. In fact, I was so happy, that when I am looking for a place to rent I check their website first! I rented a place in downtown Puyallup for over a year. -I got most of my deposit back (90%) -They were quick to fix any issue I had(they didn't always fix it super great, but they at least sent someone out same day). And that is including cleaning the washer/dryer, broken flusher, lockbox stuck on door. -They weren't all up in my business -They were flexible with things like painting and pets -They were really hassle free. I didn't have ONE issue with them...came and left in peace, which had never happened for us before. I liked them. I have rented from other 'management groups' and let me tell you, comparatively, SCJ was the best. Yes, the place isn't super clean when you move in (I DID find some random candy wrappers in cupboards), but I would rather do some cleaning when I move in then get most of my deposit taken when I move out for "cleaning" fee's. Which a LOT of rental companies do. So, truly, the only problems presented in the other reviews was 1. Places weren't clean 2. Contracts seem shady 3. They don't repair anything 1 is True, they aren't very clean. BUT I believe that is because they don't suck all your depo money for cleaning fee's when you move out. So it's a PRO for me. 2 they do seem shady, but their not. SJC wants you to stay in their place. If you are a good/decent tenant(aka you pay on time) they wont bother you. And they do not raise the rent randomly or kick you out. They want you in there. 3 is False. They DO fix things. Right away. read more

I say run as fast as you can from these shady sheisters too, like everyone else says. I was a leasing agent for years for other companies and have never seen anything like this. Liars, cheats and thieves. And they know it! That's why they are sooo on the defensive and condescending anytime you need to discuss something, IF you ever do get ahold of Jason, who magically just left the office or isn't answering his phone right now EVERY time you call or go in, he's got a lie ready and waiting before you finish your sentence. This is how they operate. I can't even list all the many shady things they did, like making up charges on move out, to trying to charge for things that weren't even there to begin with. And no they don't read your move in checklist at all, because they charge you anyway for all the things you put down. Watch out for any late fees too, they call them rent later and keep charging you even if you pay them saying it wasn't rent...I know we didn't understand this either, it was somehow another scam for more money. At any rate long story short, I am taking them to small claims court, for all the bogus charges on move out, I don't even want the money, but they sent it to collections without even sending us a letter or anything, and now it's on my credit report. I just want it off. I know good luck with that but at least they will have to face me outing them in court. They probably won't even show up like usual! Oh and they even charged us $40 to send their own guy out with the notice to vacate like it was an eviction or something. Plus when I asked Jason why we had to move he struggled then said "the owner decided not to use the house for a rental anymore" Hmm guess what house had a for rent sign up in 3 days after we moved? read more