Great service! Informative, easy to deal with, communicated updates and delivered on time.read more

Excellent service, had an issue with a dryer purchased but they promptly replaced, happy with the…read morereplacement and the people involved through the whole process.

G&H specializes in the Whirlpool line of appliances. We were looking for a refrigerator…read morealternative to Lowes and Home Depot who tend to feature LG and Samsung products and have very few Whirlpool brands on display (Maytag, KitchenAid, Jenn-Air, Amana and others). G&H had a good selection. They were very friendly, and helpful. Their prices are competitive with Lowes and Home Depot (actually $2 cheaper, by design). Unfortunately we live pretty far out of their delivery zone, so we weren't able to purchase the KitchenAid we viewed. Still, I wanted to recommend anyone in the market to give G&H a shot.

We purchased a new refrigerator from G & H in June of 2019 and it had a problem by December 2019…read more We didn't catch the problem until it resulted in the temperature inside the refrigerator being 56 degrees. We called G & H and they promptly sent out a repairman. Long story short, the part needed was not readily available. David at G & H called me everyday to give me an update and delivered us a brand new unit when the "old" one couldn't be repaired in a timely manner. Hands down the best customer service I have experienced in a very long time. Thank you G & H for taking the sting out of a frustrating problem. We will be back to purchase future appliances from you! You stand behind your products. There is no doubt in my mind that had we purchased the refrigerator from a big box store we would still be without a usable unit. Thanks so so much!

We needed a used washing machine in a hurry. The owner was straightforward and helped us find a…read moregreat used model for a reasonable price. I cannot thank these folks enough and appreciate them. I will support this local business in the future. The only drawback was the loading zone out front - I made it work and thankfully the cars behind me knew what I was doing and waited until I was parked before moving past me.

failure of new bosch refrigator - length of time to repair. after 8 days-still not repaired!!…read morepurchased new bosch $2,500 refrigator on 5/9/26 it failed on 5/27/26 - i.e. lasted less than 3 weeks. scheduled repair for 6/4/26 - didn't show up 6/4/26 - still no firm scheduled date. called scheduled for repair date!!! she unawared unit still down & hung up on me. bosch told wife part not available until 6/9. why wasn't part shipped overnight (circuit board) less than lb.. at best down for 11 days. not good for vinton appliance, nor bosch!!! will probable never use vinton appliance again!!!!

Great selection of woodstoves knowledgeable salespeople, professional installers who did a great…read morejob, and instructed us on how to use the stove and break it in. All around great experience,and we love our woodstove!

We cannot say enough good things about the staff and crew at Edwards Hearth & Home. When we finally…read moregot around to investing in a fireplace insert, we checked a few businesses, but from start to finish, Edwards was simply terrific and there was just no comparison. Not in products, and definitely not in service. They're all so knowledgeable, helpful, friendly, and conscientious. The whole experience was more like working with close friends or family. We highly recommend Edwards Hearth & Home!

Bought an almost $3,000 couch. That experience was great giving them the money. The issue came when…read morethe couch was delivered. It had a tear and was the wrong size. (Sectional that was the wrong layout). Still not the issue because I understand that things happen. The issue came when I spoke the Chris and he had no solution for my problem. He said he couldn't make a decision and had to wait on Harry, which still understandable. This is where the issue comes in 15 mins goes by nothing. I call Chris and he has no ETA and wants to me to decide how he can fix the problem. I'm sorry but I do not work for your Kammer, but since I was asked I said 50% off and I will keep the couch. That wasn't good for Chris but yet again Chris offered no resolution. So I sent the couch back and just asked for a full refund. I also believe that if they are willing to treat paying customers this way then my thinking is they treat the people they pay worse. I can only assume that these delivery drivers will be blamed for all of this. Would not recommend not because of bad product but the lack of care they have for customers when an issue arises.

The Kammer family is giving their customers much more personal service than you can get at any of…read morethese big box stores that have little to no real inventory. I was very happy to support their local business in downtown Bluefield, and felt like I got good quality furniture at a good price, and the delivery folks were very good too.

We had an ice maker repaired by Palmer's. They arrived on time, and were very professional. They…read moretook the ice maker to repair. I received a friendly call to let me know it was fixed and ready to be delivered. So far so good. I will update after a few months of cold drinks!

From the owner: Locally Owned And Operated Since 1988…read more Palmer's Electronics & Appliances have a friendly and knowledgeable staff to help you find exactly what you're looking for. We sell electronics and appliances including the following brands:*Maytag*KitchenAid*Frigidaire*Amana*Whirlpool*Crosley Appliances*Dish Network Installation*Samsung ElectronicsCome by our Glade Hill, VA location today!