I contacted Prime Touch to clean up my parent's house from construction. There was thick drywall…read moredust everywhere and on everything. The team came in and cleaned the house from top to bottom, ceiling to floor! I cannot say enough about their professionalism, courtesy, attention to detail and communication. Joseph was very prompt in returning our calls, answering questions and getting the team started on time. A rarity to find this kind of professionalism these days. I highly recommend and will be using them again!

Joseph and his team did a deep clean on the home we just purchased and they went above and beyond…read more Every window sill, ceiling fan, ovens (which are now spotless), bathrooms, floors etc...were impeccable!!! They are so easy to work with and extremely accommodating. Their suggestions have been very helpful as we are new to the area. We are looking forward to continuing working with Joseph and his crew.

Glad to do a one-time cleaning. Responsive, thorough, and professional. Great sense of humor,…read moretolerant of pets, and eager to please. This is world class service.

Spring has arrived! It's time to organize your closets, clean out the pantry, and give that cozy…read morechair a good steam cleaning after getting you through the winter. Throw open those doors and windows, bid farewell to dust bunnies and cobwebs, and with your trusty cleaning caddy in hand, breathe in the fresh Spring air. Enjoy the birds chirping as you gracefully complete each task with ease, turning your space into a tidy and inviting sanctuary once more. Hold up! Hit the brakes! Say what?! With such a busy schedule, it seems more likely that I could match every pair of overflowing socks in the laundry basket than to thoroughly clean even one room! The fact was that I needed some help, so I turned to yelp. That's where I found Jennie! She responded to my message right away, and came over the next day to assess the chaos and book my appointment. Fast forward two weeks, and Jenni, along with her team Lisa and Kali showed up at my door. They got straight to work, and within two days, my home was restored! Professional and effective, these ladies did a fantastic job . April is already booked, and I can't speak highly enough of Jennie and her crew!

Does very shoddy work and has a very difficult personality. There are much nicer people in the…read moreconstruction business who will do better work at more reasonable price.

Got back to me right away. Was willing to go out of their way to consider my job. Very easy to deal…read morewith.

Aaron did a top notch job pressure washing my house and cleaning the gutters at a more than fair…read moreprice. I would highly recommend his business. I have had many compliments on the job he did.

Aaron exceeded my high expectations with his professionalism, thoroughness, punctuality, and fair…read moreprices. I recently purchased a home (a fixer-upper) and found extensive clean up in the basement was required. I contacted Aaron at Ocean Wave and received an inspection of the job within hours, a written estimate, and same day service on a job I was loathe to complete myself. He was incredibly punctual, extremely thorough-checking my satisfaction, and definitely over delivered on his commitment. He is the most engaged, upfront, honest, hard working person I've found since I moved here. I highly recommend contacting him with any of your needs, he won't disappoint you.

Mr. Brantley arrived earlier than scheduled, which we appreciated. He was professional and…read morecourteous. He repaired our A/C and we're cool again. Our dog found him to be very friendly and full of pats! I would recommend him to anyone in Daniels, Beaver, Beckley, or surrounding areas.

Over the past four years I have used thus company at my home in Dunbar, my rental units in…read moreCharleston and my father's home in Powellton. The services the company provided were timely and professional.

We needed a chimney repair quick for insurance purposes. Although it was only cosmetic. Called and…read moregot great service, quick repair. Great job!! Highly recommend and would call again for any other masonry work. Insurance approved.

I tried getting this company to come back out after last year's tree treatment (which was great…read moreand I left 5 star review) but when I tried to get them to come out this year, I was ignored. II emailed him and he said he would have someone get back to me. 3 emails later I gave up I found a kid with Vitali who was awesome and took care of me at half the cost. Glad he ignored me now, but I really was loyal and I felt like my tree issues were not important to him this year. I feel repeat customers are very important.

We have been using Jack from Scarlet Oaks Tree Care for almost 10 years now. We first started we…read morehad some down trees at our home and Jack cam out and supplied us with a very competetive bid. They came out when they were scheduled to do the work and wew were very pleased. After that we used him for a commercial property that had some dead aspens up against some power lines. We now use him for annual maintenance and pruning on both properties. I can always count on Jacks competetive pricing, Great service and making sure the property is clean when they are done. I highly reccomend Scarlet Oaks Tree service for all of your trimming needs.

Update I spoke to the service manager today and after a long…read moreconversation and clearing up our miss communications we corrected the issue completely. From Robin in the office to Mason here at my home and Tim fixing everything we are on track to doing more business. Thanks guys for understanding the problem and resolving it totally.

In July of 2024 the air conditioner in my house stopped working. I then did what most people would…read moredo and contacted Lowe's. They then referred me to Appalachian Heating. I called and was connected with Stephanie Gray. Stephanie told me to abandon the purchase with Lowe's and to go with one of their units. I told her that I have always been happy with Lowe's and would like to stick with purchasing one from them. She then went out to the property and told me which unit I would need to purchase, to fit my house. I then made the purchase. After that, she told me to make a deposit of $1,283.50 to get the installation started and I paid it. The installation was then scheduled. When the first date we scheduled approached, it was canceled and rescheduled. Then, the second date arrived and they began installation. As it turned out, they had me purchase a wrong device, that was sold separately from the Forced Air unit and said they'd be back in a couple of days. A couple of days turned into approximately 3 weeks. They came back out to put the "correct" device in and then told me that the whole unit won't wire correctly to my house. They told me I had to pay an additional $1,500 to correct their error. They told me to purchase this unit, and that it would fit. If it doesn't fit, then they need to return the unit and get the correct one, or install whatever wiring is needed to make it correctly fit my house. They are trying to pretend it isn't their problem that it is a wiring issue. That is the very problem, they told me to buy this unit and if there is a wiring issue, the above two avenues are the way to fix it and they need to do so. Since this occurrence, Stephanie no longer works there. When I reported what she had said to me, they tried to tell me, oh well, we have no way of knowing what she said she no longer works here. I told them I do have proof of what she said I have the emails and I sent them the screenshots which I am also going to display on this review. I now have tenants living in the house that have no heat, because of this issue. This they are doing to a 9 year veteran of the Army as I deal with the aftermath of both hurricanes Helene and Milton. I do not have to deal with now being gouged by this company, especially at a time like this. So, if you intend to deal with this company, make sure to look at these reviews and take them seriously. This is what you are in for, in making such a decision as to use them. As you can see, other people who have used them have also experienced this EXACT same attempt to squeeze them for more money. They replied to this review and my statement still stands. Thus, it isn't compatible with my electrical connection and you shouldn't have had me purchase this. You are the professional and should have known that. You should have had me purchase one that would have been compatible. In other words, the response backs up my complaint entirely, and I hope everybody reading this is paying attention to that statement that THE OWNER OF THE COMPANY has made. In fact, I am taking a screenshot to post, in case he tries to take down such a pathetic attempt at addressing this issue.