Excellent service, fast and reliable. They delivered a 10-yard dumpster on time and picked it up on time. Their pricing is competitive.

I called Bin There Dump That to get pricing details and to find out if they service my remote area. They do. I rented the largest dumpster they had (20 yards) 11 x 8 x 6. $529 for a week. I was told that equaled 15 truckloads or 5,000 lbs. If the weight goes over it is $85/ton. I called 24 hours in advance as instructed. I was told I wouldn't be given an exact arrival time (between 7a-4p) until the morning of delivery. That makes planning hard, unless you have someone at the property if you need to run an errand.. The pluses: I knew the fees ahead of time. The company serviced an area where the closest grocery store (not Dollar General or a convenience store) is 14 miles away. The concerns: *I couldn't get an arrival time until the morning of delivery. *The driver said pick up time could be "anytime" a week later. That means if you are still using the dumpster on the last day, you need to be quick since it could be removed at any time. *The scheduler said that protective covering would be placed on the lawn. It wasn't. The contract says that the client has to sign a waiver about any potential damage to the grass. I wasn't given any paperwork. *The size of the dumpster is NOT 15 truck loads. I would be surprise if it was two truck loads. *The latches are extremely challenging to open/close. The dumpster that was delivered had a bent latch on one side. It only fully locked open on the left side. *I was told to use a hammer or a rock when opening/closing the latches. (What?) In fairness, I can appreciate that driver schedules vary and you may not know until the morning of delivery. However, the contract has a detail that mentions a "waiting fee" ($35 per 15 minutes) if I'm not home when they arrive. That is ridiculous. I felt stressed until I was able to get an arrival time. It was suggested that I call between 630am & 7 am on delivery day to get a time. So I did. No one could tell me anything until around 10am. The driver arrived 15 min late (where's my waiting fee?). I was concerned about fitting in more items later in the week. I had all the bagged trash I had already accumulated put in other trucks. There were approximately 8 truck loads of items hauled away. The items would not have fit in the dumpster. The things I put into the dumpster included a 6' freezer (we filled the inside with trash), a refrigerator, filing cabinets, wood furniture that had been broken down and carefully put in to maximize space, a queen sized head board and a king sized bed frame. Communication is key. I feel misled about the size of the dumpster. The company returned my call while I had the dumpster. The person I spoke with said that there must have been confusion because the size only holds "six to eight" truckloads. I don't think that is accurate either. I had eight full truckloads hauled off. Those items would not have fit in the dumpster. After sharing my concerns, the employee said she would make sure that I was not charged for excess weight. That is a nice gesture but the bin is so small that I didn't expect to go over the 5,000 weight limit. The owner called when I requested. Instead of just apologizing for the mistake of misquoting the size by an employee, he assumed the mistake of understanding the dumpster was much bigger, was mine. The dumpster was picked up at 11:15 am a week after I rented it. If you use the company, make sure you have a clear understanding of any detail. I called multiple times to clarify questions and was still not fully informed. Request a dumpster that isn't broken or compromised. Pay attention to the prohibited items in the contract (that aren't mentioned on the phone.) Don't start loading with bagged trash since the dumpster does not hold 6-8 truckloads (based on the full truckloads that hauled away trash from my location). Have a friend take bagged trash separately & focus on other items (wood, non working equipment). The receipt will be mailed and not brought by the person delivering the dumpster. read more

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We've rented dumpsters from Bin There Dump That several times now, and each time they've shown themselves to be such a well-run, customer oriented business. Within hours of making an online request, they call to confirm details and schedule delivery. The drivers call when en route and follow all requests about placement. Everyone I've interacted with is friendly, professional, and knowledgeable. And the dumpsters themselves are in great shape and easy to work with. Happy to support this great family business! read more

Filled in the online form asking for a call back in an afternoon as I had commitments in the morning - all was good there - was called back at 4 PM! Dumpster arrived next morning after getting an early call he was on his way. Rather than putting it 50' away on the driveway it was placed right next to the pile of deck scrap I needed to get rid of so that was great! I got the 15 yard dumpster and then spent the afternoon packing it full of the the deck parts neatly loading it, to maximize the space during our renovation at SML. Rather than risk making it over weight (and breaking my back) I called up and said they could come and pick it back up - it was gone the next day! Super quick turn around and communication so will be reserving the next one from here. Good price and it certainly saved me from multiple trips to the dump with scrap in the back of my truck!. Highly recommend.. You take a chance on some companies if you don't do loads of research - I'm glad I chose this place. read more

I had a major home renovation and hired BIN THERE, DUMP THAT, because I thought their name was great! :) Well, their service was top notch, as well! I reserved my dumpster online and received a phone call first thing the next morning to confirm delivery. They let me know the size dumpster I reserved was currently unavailable, so they sent a 10' for no extra cost. They were prompt, very friendly and easy to extend my rental with no issues! I HIGHLY recommend this crew - I will definitely use them again for my next project! read more

Fantastic experience with Bin There Dump That. They responded quickly, were prompt (even early) on the delivery of the bin, and were able to pick up ahead of schedule when we finished the load-out early... Also, what a brilliant company name! read more

These people are friendly and service oriented. I made a phone call and within less than half an hour someone called me back and we arranged for the dumpster to be placed on my property the very next day. They were on time and placed the dumpster just where I needed it. I highly recommend this company for your cleanup needs. read more

Fast delivery! The communication was outstanding, letting me know exactly when they were picking the dumpster up and if I wanted to keep the dumpster for an additional day. The dumpster itself was light green and clean. It opened in the back for easy loading. If, and when, I need another dumpster "bin there dump that" will be an obvious choice. read more

Awesome experience! Couldn't have been any nicer to deal with!! They were right on time. It was just what we needed. Thanks so much!

This is hands down the company to go with! The customer service is beyond amazing. The prices seem equal to their competitors so they are not necessarily "cheaper", but again, the customer service and one on one help is with every penny!!!! I have used them twice for house clean out and we are using them again next week! read more

We were cleaning our rental in Blacksburg and were overwhelmed. We called BTDT and had a dumpster within hours..loaded and done in an hour! read more

This was a great experience! The trash bin arrived right on time and was also picked up right on time! Both drivers were very nice and helpful. The bin was just the right size and with the doors able to be opened it was easy to load. Recommend and I will use again! read more

Could not be any happier with the entire experience. Easy to reserve online, a phone call to confirm the details came shortly after as promised. Brittany was very friendly and helpful. The driver called before delivery as I had requested, he too was friendly and courteous and placed the dumpster exactly where I wanted it. I thought the price was very reasonable. I won't ever use another dumpster company. Thank you!! read more

The service works EXACTLY as it is advertised. My bin was delivered in a timely manner and Mr. Martin was very attentive to placement, even offering to move the bin if I felt necessary (it wasn't). So easy to walk all kinds of things from the garage directly into the bin without lifting and throwing. I was home when the bin was picked up, but didn't even realize they had arrived and left. All was clean and just like it had never sat in my driveway. So much easier than taking multiple loads to the landfill on my own. read more

I called about renting a small dumpster so as to clean off our deck as we are changing it from screened it to glassed in. These guys had the best deal all around and delivered and picked up when the said they would and also protected my driveway as they state they would. Easy to work with. I will use them again if the need arises. read more

Excellent value. Professional and courteous service.

This is my second rental, and I'm just as pleased with the company and their customer service as the first time! I'd never needed a dumpster, but they walked me through the sizes and explained what to expect. They were all very helpful to this novice homeowner! On delivery, the dumpster was placed exactly where I needed it, without any damage to my property. The employees who delivered and picked it up were great, plus they had a couple of funny stories to tell! I'll definitely call them when I'm ready for the next one! read more

We were totally satisfied with the service and product! They were able to deliver the dumpster the same day we called to inquire, and gave us some extra time that we asked for up front. The dumpster was well maintained, clean, and enabled us to do the major cleanup, throw out project we've been putting off for years. The swing open rear doors gave very handy access, so we didn't have to lift everything up over the sides. We got the 5.5'x10, which was plenty for our needs. We would rent from Bin There Dump That again. read more

So they were recommended to me by a friend, and I was a little skeptical at first as I had never heard of them and had always used Tidy in these situations, but I am so happy that I made the call. These guys are on point in every way. Firstly, the cost was fantastic and all inclusive. Nothing hidden. No haggling. Here's the service. Here's the price lets keep the show moving. Their website is clean and easy to use. But what made them special to me were the people. Kim in the office was a breath of fresh air who worked around all the quirks i had with this project and had everything set up and ready before i was even off the phone. A magician. Daryl kept in contact about deliveries and they were timely, professional, and true to the bill. I know that this is a bin service and shouldn't be too happy about people doing their job right, but when you deal with all the people I deal with, then you do know professionals when you meet them! Thanks guys. I look forward to working with you long into the future. read more