Clean new cars without a bunch of red tape. My dealer provided me with a replacement when they realized they would have my vehicle for longer than planned. I was surprised when less than 5 minutes later the car was delivered by a friendly guy from Sixt Rent A Car. The paperwork included a sign here and the keys. Drop-off was just as easy; I just told them where I parked the car. I didn't pay anything for the use of the car that day, but I did check the rates since the experience was so pleasant. For the Indy area, the rates were comparable, if not a little lower, than the competition. I used the rental location on the North Side of Indianapolis, which seems to be their thing with other locations at the airport and Fishers as well. The bottom line here is that I will use Sixt again. . read more

Reserved a car here and it wasn't available, they said they had no cars but they would do their best. They came back with a car that was twice as much money . I took my license and credit card and decided to go to a different counter. The woman behind the counter actually yelled that "I should go F myself". I approached the desk to ask her why the potty mouth, she said she could talk to me that way because I was no longer a customer of hers and she finds me rude. I found the people at Enterprise to be terrific. Shop there. read more

Talk about Price Gouging!! Cars were sold out at the Indy airport with Hertz, Avis, etc. Sixt had them, BUT wanted $1,200.00 for 2.5 days. Shame on you!! read more

Sixt Rent A Car - Price for a 2.5 day rental from the Indy airport. - Car Rental Near Me - Indianapolis, Indiana

i have not used this business' service and i never will. the usage of ai in their advertisements is disgusting, ignorant, and cheap. it wasted who knows how many gallons of fresh water, but also looks horrible. and also, talking about a "leather fetish" to advertise the "new car smell" is incredibly careless and negligent because i am certain that children have already been exposed to such crude content. I've done some research and it also appears that this business has a reputation for scamming people. i would never recommend this company and i will discourage people from using it. read more

Terrible experience. Several extra hidden fees. Zero customer service or follow up. I have reached out for contact several times and gotten zero reply. read more

I have rented with Sixt a couple of times and it's always been great but I absolutely have to mention that Jasmine made my last rental the best I have ever had. She was so kind, professional, understanding and genuinely warmed my heart. Our interaction will absolutely keep me renting & recommending Sixt! 6 stars for Jasmine & Sixt! read more

We had a great experience renting an SUV from Sixt. This was one of the less expensive rental car places we found in this area of Indy, and the car we got was great and turned out to be very fuel efficient, too. It was easy to book a car online, the type of car we booked was there with a full tank of gas when we arrived, the car ran smoothly during our trip with no problems, and returning was easy. I have nothing but good things to say here. This review is boring, but that's OK because you kind of want a car rental experience to be boring and straightforward, right? Boring transactions are the best kind of transactions. Sixt is located close to the 96th Street exit off of Keystone, so it's easy to get to and be on your way. read more

I would give 0 stars if I could. Walked into a situation where they were racially discriminatory against a younger black woman. The branch manager was extremely aggressive & condescending to the young lady in front of other employees + customers. Once it became my turn I received the same treatment. Racially discriminated against. I ended up leaving & booking with another provider. I will neverrrrrrrrr book thru this company again. Whether it be for work or pleasure. I've never seen such unprofessional & racist behavior in the work place. read more

DO NOT use this rental car company. The car was defective. The tire kept going flat, and I had to keep stopping at gas stations and filling it. At great time and expense to myself, I went back to the airport where I received the car to get a new car, and in spite of the fact that SIXT gave me a defective car, they still charged me for fuel in the defective car that I was trying to return before the low tire inflation really damaged their defective car. Then even though their person checked the whole car out when I returned it, they still after the fact, long after I was gone, called to tell me that the car was damaged and they are trying to stick me with a $600 bill. I used to travel for a living and I have never had such a poor rental car experience. read more

This is not a legitimate company. I rented a car for Sixt, received confirmation, including a confirmation number. However, since Sixt didn't have the vehicle I requested, they just didn't have a car for me. They never told me they didn't have the car, they didn't call or email or text anything. So they day of the rental when I called, I "spoke" to someone who spoke very poor English and did not understand anything I was saying. So conclusion, they didn't have the car they said they had and instead of offering me something else or giving me any advance notice that they did not have the car, they simply did and said nothing. Enterprise took care of me. I recommend Enterprise to anyone reading this. read more

worst rental car company I have ever rented through please do not rent through them their cars break down and they blame you to charge you extra because they are likely going out of business, customer care is worthless, and I just don't believe this company operates with any moral or care for consumers. read more

DO NOT RENT HERE. THEIR RATES WILL CHANGE WITHOUT WARNING!! My rate went from $29 a day to $62 after the girl Liz quoted me $51 and told me I was in a Camry as a complimentary upgrade. I admit part of my fault, I should not have trusted her words. Besides the misstep on my part, I had no reason not to. FAIR WARNING DO NOT RENT HERE!!! NO ONE WALKED ME TO MY CAR JUST TOLD ME IT'S OUT THERE AND HANDED ME THE KEYS. NO ONE WALKED ME OUT TO INSPECT / TAKE PHOTOS AND VIDEO OF YOUR OWN JUST INCASE. NO ONE WAS PROFESSIONALLY PLEASANT AT THIS LOCATION. I recently experienced a horrible experience with your company on The E. 96th St in Indianapolis. I would like to speak to the district manager of this location. I have experienced extreme frustration with this location and the representatives there have not been helpful. Your customer service number is laughable. Yelp is the only way I THINK someone in customer service may respond.As a business owner, I take customer service extremely seriously. My original reservation was modified and I was given a higher rate. When speaking with the manager Jared, he didn't seem to care and failed to acknowledge his team's part in modifying a reservation or honoring the original rate. He was extremely unhelpful, and lacked the ability to professionally empathize with the situation. His associate Liz told me that I had to bring all concerns to customer service. She also told me I had a complimentary upgrade, however when I looked at my agreement, I noticed I was changed to a higher rate than she quoted. My rate went from $29 a day to $62. This is unacceptable. Can someone please look into this for me and call me to discuss. I was misinformed, unsupported and treated as if the customer experience did not matter to them. I have reviewed my rental agreement and the price per day is not what was originally quoted. This is a huge customer service red flag, and I would like to address the next person in charge about the manager Jared. DO NOT RENT HERE ORIGINAL RATE $29 / Changed to $62. Let's see what response we all get and who will actually put in effort to take care of the customer. This review is not about money (although I am very disappointed) this is about CUSTOMER SERVICE and how WE should all be treated! Go ahead SIXT Customer Support.... We'll wait. read more

While the people there are nice and attentive..... that pretty much ends the positive of Sixt. Fee for returning early, price I have on itinerary is less that what I was charged. $400 deposit on CC... ..and on it goes..... read more

I received a Hyundai Santa Fe, in which the car smelled like stinky, sweaty boys. Once inside the vehicle, there was trash in the console. The trash consisted of items used to build immunity/fight off. Now, after being in a rented vehicle, that was not clean, I'm under the weather and have infected one of my grandchildren too! Smh, this is pitiful and down right lazy on part of the staff at this location. 3230 E. 96th Street, Indianapolis, Indiana 46240 Also, they just gave me keys, and sent me on my way... did not inspect the vehicle, walk around, nothing. I took my own pictures though. read more

Horrendous customer service. The car was fine, but I was told when I went to pick up the car in person that I could drop it off on Labor Day (Monday) at anytime as they would not be open. Awesome right? Turns out, I turned it back in 6 hours past the due time (again, not something I was made aware of) and they charged me for another full day. If I had known about the return time I would have brought it back at that time, but I was under the impression (again because I was EXPLICITLY TOLD SO by an employee) that I could bring it in anytime on the return day. The manager was no help, said they had to stick to policy. Will never be using this terrible thieving service again and suggest no one else does either. read more

Hakeem at MCO was AWESOME! He put helped to ease my worries. You all need to duplicate him. He was very professional. read more

OUT OF STATE RENTER BEWARE!!!! My parents were coming from Texas and had booked a reservation for this location. However, when she arrived at the counter the representative told her that she either needed an Indiana state license or a plane ticket. I called Sixt Corporate number and they stated that they only require that if she was paying with a debit card, which she was not. She was paying with a credit card. I will be making a formal complaint to corporate as the information being told to customers is incorrect. read more

I WOULD NEVER USE THESE LOSERS AGAIN! I had a pick up for yesterday at 6pm due to my husband having to work late I was to the branch by 6:16pm. The woman on the phone lied to me and said they were at the branch until 6:20 and was very rude about it. I CALL BS! The lights were off and her story changed when she came back on the phone. She needs to be trained in customer service. Calling their 888 number just gave you the run around and always points you back to the website. The website points you back to the 888 number. It is an endless run around. I never got my car rental and I was charged a cancelation fee of $100+. I will tell folks to stay away from this company from now on. I hope this branch location is closed in the future since the people lack customer service and are just so damn rude! Also, I wish -5 stars was a thing for this company because I feel like most people use that button for this company! read more

I have the platinum membership through a professional membership. Got the Jaguar E Pace without expecting it. Perhaps there just wasn't as many people in the place. But everyone was quite pleasant. The lady made sure I had everything I needed and walked me to my car, which never happens anymore. I am only putting one less star because the sixt online booking isn't the most competitive on pricing compared to other sites. But no other nationwide rental car company can beat the european car selection. read more

Sixt Rent A Car - Jaguar - Car Rental Near Me - Indianapolis, Indiana

Won't let me rent with an out of state id because I didn't book 48 hours or less. A sick joke.

9/27 - Stay far away from this business. The situation: My son had to use their service because the dealership was out of loaner cars. After he left the agency the Audi A3 TPMS sensor was triggered. It was a cold day so he didn't worry. His Audi S4 does the same thing on cold mornings. Fast forward from Wednesday 9/22 to Sunday 9/26. He was out with friends the tire went flat while sitting at his friend house. So he changed it. Upon removing the tire from the car he discovered it had serious damage on the backside of the tire. Monday; returning the car we reported the issue to the ladies at the counter they said that it was not possible that the TPMS monitor would have gone off they don't rent vehicles with warning lights. The lady promptly said she rented the car to my son and there is no way she missed it. That was lie number 1 my son stated that he picked the car up at the Audi dealership and a guy with an accent rented it to him. She seemed confused. Then she said oh that was the General Manager and there is no way he would have missed that. This would have been easily missed on a walk around and since the tire was holding some air reasonable to believe that at the dealer the light was no on. She then handed him an incident form and stated their fleet manager would look at the car and decide what would happen. She further said she would look at the video from the vehicle to determine what happened. As of this writing they have not provided video or the car's sensor logs. The dealership (fleet manager) said the car hit a pot hole and immediately lost air. This is BS (see the pictures). Now they want to charge us for the tire, wheel (it cracked), and an alignment. Anyone that has blown a tire from a pot hole and driven on that tire will have sidewall damage and rim damage like abrasions on the circumference. Clearly the car was not moving when the tire failed. My son didn't hit a pot hole either. Be warned; the customer is not always right with this merchant. I am happy the tire failed siting in a driveway. Ever have an "immediate" blowout while driving? Ultimately, it is our word against theirs, disappointing that they have to make us the bad guy. The story is not over. read more

Sixt Rent A Car - Car Rental Near Me - Indianapolis, Indiana

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Reserved a Camry online which was $88/day. This rental qualified for a 25% discount which made it $66/day. SixT emails the paperwork instead of giving actual paperwork to you I ended up needing the car a few days longer and called to extend it. When I returned the car, I was told their computers were down and they would email my receipt to me. I was charged $133/day. When I called to express my concern and have it adjusted, I was told it was my fault for not checking my bill when I returned the car and then was hung up on. They also stated their daily rates fluctuate... I find it hard to believe a car can fluctuate that much . Horrible experience. read more

I got a great deal on a PCar. The website advertises their PCar as a Mercedes CLA250, but I ended up getting a Jaguar XE (much nicer). I reserved months in advance for a 2-week road trip and found a discount code online. The daily rate (before taxes, fees, etc.) was less than $19 per day! There was one hiccup with the vehicle I got. The girl who checked me in couldn't start the car (keyless start) so she called over someone to help. He couldn't get it to start either. He had to use the backup method (hold the key fob against a spot on the steering column) to get it to start. Not looking forward to having to do that for the next 2 weeks to start the car, I followed up on a hunch (that the key fob battery was dead). I cracked open the fob and lo and behold --- there was no battery inside. Someone removed the button battery and neglected to replace it. So I pulled a battery from my garage door opener and it worked fine for the 2 weeks we had the vehicle. When I returned the car to Sixt, I took my battery out and went along my merry way. The end. read more

Would give negative stars if I could. Can you say thief. This is what they are TOTAL thieves. Reserved a car on line in March of this year for April a MONTH in advance called before picking up car and was told reservation had been canceled day after it was rented. WOW. Was told and sent an email confirming that they were going to refund my money from my reservation the MONTH before. 2 weeks go by no refund. Called back and was told should be in my account in 3 days. Again no refund. Called again was told they wouldn't refund my money. Called discover they disputed my case. Got a letter 4 months later 08/18/2019 telling me that SIXT rental said I was a no show on day of rental lol. AGAIN CAN YOU SAY THIEF! read more

This Sixt location was the absolute best experience I have ever had in the history of rental cars! Steven and Breanna have the best customer service and personable attitudes, and while I walked in very exhausted from travelling for a family funeral, I walked out of this Sixt location with a ginormous grin because of Breanna and Steven. I've never before been treated so humanely at a rental car agency, and if I lived closer, I'd definitely be returning to them every time I needed a rental. Thank you so much for treating me with kindness, sharing in humour, and just giving me the most wonderful experience overall! read more

Rented from Sixt at this location twice (4 times from Sixt total) and it was great. Clean new vehicles, great loyalty program (just 3 rentals to get Gold status and its perks), friendly service. Got upgraded to a better car two times (one in Seattle, one here) out of four because they didn't have the car I reserved. Loved it. Drop-off can be done after office closes - just put the keys in the box. Mobile app is easy to use and well designed. That's how car rental should be. All at the same or even lower price than competitors. Sixt makes Budget or Avis look really pitiful. read more

The worst!!!!! We arrived at DWF airport after 6 pm and our reservation showed our arrival time. But. Sixt office closed- no info on how to get our reserved car- frustrated. We gave up and rented thru Avis who were amazing. The guy at another rental place said he had over 7 complaints that day about this company. Go with what you know- Sixt gets a big thumbs down from us. Poor customer service!!!!! read more

Jasmine is great to work with. Attentive, friendly and efficient. The only things keeping me from giving Sixt 5 stars are things out of her control; vehicles available, vehicle cleanliness, and cost. For the price Sixt charges I would expect a better selection and certainly to not find trash from a previous renter left in the vehicle. read more

Do not rent from any SIXT. Rented car here on 13th of June. Car was fine, it wasn't the cleanest, but was fine, you could tell they tried to wash it off. My biggest issue is with the companies customer service. They emailed me the return check sheet instead of my invoice. The invoice website to go download my invoice gives 403 error and won't let me download, and getting customer service on the phone is difficult. They've hung up on me twice. I talked to one rep who supposedly emailed me the invoice and I still have yet to see it. Avoid the headache and pick a reputable company. Enterprise, Avis, etc. read more

They advertise luxury cars all over the website. I signed up for a Mercedes van or similar. Ended up with a Kia! They advertise the most expensive car and give you the cheapest. There was not one luxury car and no choices. A bunch of ugly gray cars with light cloth interior! Very misleading website! I was suppose to pick up at the airport and the location is off site, 10 min drive away. Not worth the hassle for such a blah! Car. Price was the same as anywhere else! I was so disappointed! The worst car I've ever rented!! read more

My husband and I rented a car for 2 weeks and when we got the car they never did a walk around the car. When my husband and I got home with he car we noticed that there were scratches on the druvers side bumper. We let it go. We'll 2 weeks later we returned the car and they walked around the car and the lady (she was nice) came In and said there was damage to the front bumper. We told her that it was there when we got it and no one walked around the car. She sent another person out to the car to get the milage and he came back in and said that the damage was fresh. We told him that it was at least 2 weeks old because it was there before we got the car. He continued to argue with us and we just told them that we would claim it on our insurance just to shut him up but he continued to say it is fresh. Finally I got really mad and said a few choice words and walked out yelling and left my husband in there to deal with them. After we left the Nice lady called us and apologized to me and my husband for the jerk that was talking. She also told us that the person that drove the car before us had reported the damage to them and did a report. I recommend never using this location. read more

Garbage and Pooh. Very rude front desk person. I have a reservation and she canceled me because I'm not local. My car is in the shop and I took a Uber there. Why are they even on travel websites if they only cater to locals? And they already charged my card. Your supposed to break bad to a news to a person gently. The lady you helped me needs to be outside washing cars. She shouldn't be talking to people at all. read more

Terrible experience-- they were the lowest price but NOT worth it!!! The office is 10min from airport and although they have 2 shuttles- you need to allow 30 min to get picked up. In the office I waited in line with 1 guy working the counter- took me 45 min to get out of there- the computers went down and he had to start over for my transaction-- the kicker? They charge a $200 security deposit but don't tell you that! When I saw the charge in my card- I called the manager Jared who told me it was in the fine print of the rental agreement-- very deceptive-- no other car rental company has asked for that. Jared told me it would be off in 72 hrs-- when it wasn't- I called back and was told it takes a week after you return the car. This is a new company and won't be around for long with his terrible service. read more

I gave them 3 stars because I had a brand new maxima. Other than that not a good experience. The Plates will expire on this tomorrow July 22 have called them at least 5 times and all they say is will leave a message. Went up there 2 days ago and the guy says will leave a message and don't worry about plate expiring. Called for Jeff the manager this morning and left message about plates got No Call back. Iam not driving on expired plates so taking car back tomorrow and picking up from Enterprise NEVER AGAIN Sixt read more

I rent a lot of cars around the country. I thought I would give Sixt a try. Facilities were great. Car was new and clean. Rates competitive. Online reservations similar to other sites. Will be back. read more

Best car rental experience, from start to finish, EVER. Staff was amazing, great price, and clean, new car. Budget botched up my reservation, and if it hadn't been for Sixt, (a company I'd previously never heard of), I'd have had to cancel my trip. Very grateful for all they did, and I'll never go elsewhere. read more

Overall a really positive experience. It was super easy and fast to pick up and return the car. Jasmine took great care of me and made sure I was satisfied with every aspect of my rental. read more

A terrible company that I will never do business with again. Returned the car on the appointed date but close to closing time. The workers did not process my return until the following Monday, which caused the insurance I paid $9 a day for to become invalid, leaving me with a $400 bill for a rock that hit the windshield. Had the Sixt staff actually processed my return before Monday, my claim would have sailed through. I am so disgusted with Sixt. They are lazy and terrible. I would NEVER recommend anyone go to them. Also, a windshield replacement costs no more than $250 but Sixt added another extra-profit $150 for unspecified handling. Totally not recommended! read more

I had five Hotwire reservations during this pandemic this week. Four were kind enough to offer full refunds due to the extenuating circumstances. Sixt was the exception. The toll free number just has a busy signal and their website link on the virus has not opened for three days. All I wanted was a credit for when I make up the trip. I did get an email saying Hotwire does not allow but that is not the case as Hotwire is gracious enough to do so if the provider consents. read more

I'm so mad i can't do negative stars, this was worst experience I've ever had renting a car, anywhere. The workers are trash, i don't understand how a Fishers location could have employee's from The Meadows. Jasmine is so Incompetent & disrespectful and if it were up to me she'd be unemployed -5 stars. Sixt please stop doing hiring events on 10th Streef read more