We rented from SIXT recently on our trip to France. Big mistake. Nothing was great and service was worse to boot. We booked a BMW wagon 3 series, but upon checking in, having waited for the attendant some good 10-15 min and having been traveling for more than 18 hrs, he mentioned that they will "upgrade us" (BS) to Volvo or Jeep or other equivalent instead better than BMW for 5 passengers. The attendant Lso wanted to us to buy insurance and we said no, because we are insured etc...We were tired and didn't want to insist, we agreed on the Volvo xc40. We signed the agreement and sent us down on our way to the basement to retrieve the car. We were tired and had another 2 hours to drive, so we got into the car and drove away. The basement was dark and not well lit and the car was parked near a pillar. We did a quick inspection for dents scratches on the car and it all looked ok. As we got on blvd peripherique, we realized that the car did not have any sound/audio. Even the signal wasn't clicking, no radio, no car play no speaking map... nothing. As we were already behind schedule we continued and as soon as we made it to destination, we emailed address that we were given in the event we needed to contact the rental agency, and reported the audio/sound issue... nothing. When it was time to return the car, we returned the car and since our travel was uneventful, i.e. no accident, no scratch, no dent, etc, we took picture of the car where we parked it because we were not sure if there would be an attendant when we dropped it at gare du Nord. We dropped it off, the attendant present at the office asked how our travels were, we reported the sound issue, he said he would discuss with his manager to give us some credit for that inconvenience (BS). He didn't ask to walk through or check the car upon our returning it. We left thinking we returned the car in the same condition we rented. However, the following day I get the return receipt and on it they claimed that the rim had a scratch 5-10 cm deep down to the primer! We didn't have a photo of the rim, we couldn't defend that we didn't do that. If you scratch the rim down to the primer, that's a deep scratch, you would know if you did it. Long story short, they ended up billing up nearly €500 to fix it. All in all, we believe we were scammed. When this happened, I read reviews for SIXT rental cars and there were reports of same issues. They provided photos but the photos of the rim didn't include the Volvo logo. All in all they are good at scamming. We didn't want to get in a dispute with them since we had insurance, so we paid the repair fees and submitted a claim. Please be careful if you rent from SIXT- Paris Gare Du Nord. Make sure you take photos of every inch of the car you rent before and after. Do not trust them to be ethical and do the right thing. For us, we will not repeat this mistake and we will NEVER rent from SIXT again. They CANNOT Be trusted. read more

They rent luxury cars! Great service too. No line at phx airport. We use them in Europe when CAEL is not available.

DO NOT RENT from them. They will charge you for everything possible afterwards. like tickets that APPARENTLY you got that don't make sense because you were back home on the date they stated. TERRIBLE EXPERIENCE!!! read more

Weak customer service - they told me on day of rental that if I called after the rental period I could get a discount that the local branch can't give itself. When I did call, HQ for France said no dice. read more

read other reviews Incorrect BILLING they billed me 100 more EUROS than agreed! customer service is a nightmare gave them a copy of the confirmation 7 representatives later the have come up with 7 different reasons for their confusion and inability to correct their error STAY AWAY FROM THIS CAR RENTAL company read more

Don't rent from Sixt. I rented from Sixt in Paris. Bought the LDW because they told me it would cover "all loss and damage." Turns out, it didn't cover the tiny rock chip I got during the rental because LDW doesn't cover glass or tires. But nobody told me that, or I would have bought the glass and tire insurance. The rock chip was tiny, but they threatened to sue if I didn't pay for a new windshield. Scam artists. Do not rent from Sixt. read more

Rented a car here to drive my family of four through the Loire Valley, Bretagne and Normandy. Car was fine. Return was fine. Received final receipt via email. THEN, 48 DAYS LATER, we received an email insisting we pay 340 euros for damage. They attached several pictures of the car showing a huge scratch across the back left door that was not there when we turned the car in. They are total scam artists. In looking at other reviews on other sites, this is a well-worn con that they try to perpetrate on tourists. Renter beware! read more

AVOID SIXT AT THIS LOCATION. At their Gare du Nord location, they don't provide a receipt upon car return, then they jack up the bill with false charges. Through Booking.com, I prepaid $147 to rent a car from Sixt June 16, at their Gare du Nord location in Paris. The car was prepaid except for 33.22 roadside protection, 31.77 premium location fee, and 20% VAT (13.01) for these two fees. For full disclosure, when offering the 33 euro roadside protection, the 12 euro car seat charge was waved. I picked up car at Gare du Nord at 1:15 PM, June 16, and returned car to Sixt agent in return lot 22 hours later at 11:30 AM, June 17. I asked for receipt, but they claimed they could not provide receipt at that time and would email it. I left town 75 minutes later on TGV Train at 12:45 pm, arriving Strasbourg 2:41 PM. However, invoice claims I did not return car to Gare du Nord until 2:57 PM, which is of course false and contrary to the law of physics, since I had already returned the car at 11:30 AM, left town at 12:45 PM and was over 480 km away in Strasbourg at the claimed return time. This false return time resulted in my being charged double for rental, road tax, roadside protection, and additional VAT. for a total of 171.83 euro ($199.15) above the prepaid amount. My only additional charges (beyond the prepaid amount) should have been 78.11 Euro ($90.53), not 171.83 Euro ($199.15) If you look at other reviews for the Gare du Nord location, while some customers are satisfied with this location, their #1 complaint again and again, involves questionable/false charges added onto invoices. The bottom line ... If you are renting a car at the Gare du Nord, Paris, AVOID Sixt. Find another company. read more

Excellent staff at this branch! I was stressed and in a hurry to catch a train when I dropped my car off at this location and left my passport in the car. The office called me right away but i did not catch the call. When I arrived in Amsterdam realizing what i did. I put in the call of shame back to their office. Lucky for me the associate spoke perfect english. I asked that they mail it overnight since it was Thursday and my flight home was on Sunday from Netherlands. My passport showed up at our hotel the next morning and I was able to relax and hit up a coffeeshop to start my visit right. read more