We rented from SIXT recently on our trip to France. Big mistake. Nothing was great and service was…read moreworse to boot. We booked a BMW wagon 3 series, but upon checking in, having waited for the attendant some good 10-15 min and having been traveling for more than 18 hrs, he mentioned that they will "upgrade us" (BS) to Volvo or Jeep or other equivalent instead better than BMW for 5 passengers. The attendant Lso wanted to us to buy insurance and we said no, because we are insured etc...We were tired and didn't want to insist, we agreed on the Volvo xc40. We signed the agreement and sent us down on our way to the basement to retrieve the car. We were tired and had another 2 hours to drive, so we got into the car and drove away. The basement was dark and not well lit and the car was parked near a pillar. We did a quick inspection for dents scratches on the car and it all looked ok. As we got on blvd peripherique, we realized that the car did not have any sound/audio. Even the signal wasn't clicking, no radio, no car play no speaking map... nothing. As we were already behind schedule we continued and as soon as we made it to destination, we emailed address that we were given in the event we needed to contact the rental agency, and reported the audio/sound issue... nothing. When it was time to return the car, we returned the car and since our travel was uneventful, i.e. no accident, no scratch, no dent, etc, we took picture of the car where we parked it because we were not sure if there would be an attendant when we dropped it at gare du Nord. We dropped it off, the attendant present at the office asked how our travels were, we reported the sound issue, he said he would discuss with his manager to give us some credit for that inconvenience (BS). He didn't ask to walk through or check the car upon our returning it. We left thinking we returned the car in the same condition we rented. However, the following day I get the return receipt and on it they claimed that the rim had a scratch 5-10 cm deep down to the primer! We didn't have a photo of the rim, we couldn't defend that we didn't do that. If you scratch the rim down to the primer, that's a deep scratch, you would know if you did it. Long story short, they ended up billing up nearly €500 to fix it. All in all, we believe we were scammed. When this happened, I read reviews for SIXT rental cars and there were reports of same issues. They provided photos but the photos of the rim didn't include the Volvo logo. All in all they are good at scamming. We didn't want to get in a dispute with them since we had insurance, so we paid the repair fees and submitted a claim. Please be careful if you rent from SIXT- Paris Gare Du Nord. Make sure you take photos of every inch of the car you rent before and after. Do not trust them to be ethical and do the right thing. For us, we will not repeat this mistake and we will NEVER rent from SIXT again. They CANNOT Be trusted.

They rent luxury cars! Great service too. No line at phx airport. We use them in Europe when CAEL…read moreis not available.

NEVER RENT FROM SIXT!!!!!!!…read more I was on holiday in Marseille when I missed my train to Paris for my flight the next morning.. without any other option I rented a vehicle from SIXT and drove 7hrs to avoid the hassle of rescheduling flights. I drove extremely safe, with no incident, no issues with the vehicle throughout the entire experience. A few weeks later once I was back home in California I received an email stating that they would be charging my card an additional 650 EUR (which was around the same price as the total rental fee) for alleged damages. I've tried to call countless times and they either don't pick up, or put me on hold until I'm forced to hang up. I took pictures of the car before and after- zero damages! I've requested a damages report so I can even understand what I'm being charged for and they ignore all communications. Zero report, no evidence provided, just an invoice. The whole thing seems very exploitive and deceitful.. very frustrated and will absolutely never give them my business again. I highly recommend using any other travel agency!! 0/10 stars. Absolutely terrible.

Attention aux réclamations de dommages après restitution -- en particulier aux agences SIXT de…read moreParis. J'ai rendu mon véhicule à l'agence SIXT de l'aéroport d'Orly à l'heure, en bon état, et on m'avait assuré lors de la prise en charge que tout dommage serait évalué immédiatement au moment du retour. Pourtant, plusieurs jours plus tard, j'ai reçu une notification d'une "nouvelle" rayure sur la porte arrière, jamais mentionnée par un agent et prétendument détectée par un système automatisé -- après que le véhicule ait quitté ma responsabilité. Ce n'est malheureusement pas la première fois que cela m'arrive avec SIXT. Une situation similaire s'était déjà produite auparavant, et la réclamation avait été annulée après contestation. Cela commence à ressembler à une pratique commerciale douteuse visant à facturer des dommages inexistants à des voyageurs peu méfiants. Heureusement, je suis couvert par une assurance via Chase Sapphire, mais personne ne devrait avoir à gérer ce genre de désagrément pour un dommage qu'il n'a pas causé. Si vous louez chez SIXT, prenez des photos et vidéos détaillées à la prise en charge et au retour -- ou mieux, choisissez une agence plus transparente. Beware of post-return damage claims - especially at Paris locations. I returned my car to SIXT at Paris Orly Airport on time, in good condition, and was told at pickup that any damages would be handled immediately at drop-off. Days later, I received a notice of a "new" scratch on the rear door that wasn't mentioned by any staff and was supposedly caught by an automated system--after the car had already left my custody. This isn't the first time this has happened with SIXT. A similar issue occurred previously and was dropped after I pushed back. It's starting to feel like a pattern of manufactured damage claims used to charge unsuspecting travelers after the fact. Fortunately, I'm covered by Chase Sapphire insurance, but no one should have to go through this hassle for something that wasn't their fault. If you rent from SIXT, take thorough photos/video at pickup and drop-off--and consider going with a more transparent rental agency.

From the owner: Notre agence Rent A Car vous propose la location de véhicules de tourisme (voiture économique,…read moreberline, familiale, minibus) et utilitaires de 3 à 20 m³ au meilleur prix.

I am so glad I waited to leave a review. In retrospect, I should have known there was a reason the…read moreassociate was pushing me to leave a good review while I was still in the branch. I rented a car from this location a few months ago. A couple months later, they emailed me a bill for alleged damage. I informed them I had video proof that the car was in pristine condition upon return and provided them with video. They failed to email me clear, detailed photos showing this damage. Each time they email me a photo of the car with NO damage. I have gone back and forth with them and they are total scammers. After researching online, I am now aware this story is all too similar. I have read copious amounts of customer complaints exactly like mine. They bully customers into paying extra fees with no burden of proof. Avoid this rental company all together.

Having read some reviews previous to renting I was a bit nervous about how this experience would…read morego. Well my expectations have been exceeded. Just as an FYI Sixt is renovating their offices so understand you have to walk into a courtyard off 10 Rue de la Paix to find the location on your right hand side, fairly easy to find. We arrived around 9:30AM to get our rental car which we had reserved weeks prior. Prabin Shapkota greeted us with a great upbeat attitude. He was very informative and helped ease any anxiety we had about renting a car. I usually never get the protection or road side assistance, this was the first time I did. I didn't want to break down in a location in France with no help especially with my family in the car. The peace of mind it had was well worth it. We rented an AUDI Q5 SB 40 and it was the right decision. Most cars are very small in France and Europe and I am 6'3" which makes picking a car very difficult. This car had more room than I needed and was quite luxurious. The car had some damage to the door and a small chip on the windshield, all that was already noted on the contract. The car drove great and was a diesel, there are many fill stations on the auto routes and they all had a diesel option. Upon returning the car after hours you have to take the car to a parking garage that is just up the street. If you are looking directly at the rental location you first rented from, it is just downt] the street to the right of 10 Rue de la Paix. It is an underground parking garage on the left hand side as you enter it is very narrow so take your time. You will go to -2 floor as you drive down. When you get to the return floor you will see Orange Sixt signs on the wall to your left -as seen in the photos. Park your car and don't forget to leave your parking tag from the garage on the dash. Then you will see the elevators to your Left if you park on the wall and backed in like I did- see pictures. Then you will see a bright Orange Sixt key drop box it's impossible to miss. Then you're all set. Just wanted to give another bit of praise Prabin Shapkota for making this experience stess free and he was willing to help every step of the way.