Having read some reviews previous to renting I was a bit nervous about how this experience would…read morego. Well my expectations have been exceeded. Just as an FYI Sixt is renovating their offices so understand you have to walk into a courtyard off 10 Rue de la Paix to find the location on your right hand side, fairly easy to find. We arrived around 9:30AM to get our rental car which we had reserved weeks prior. Prabin Shapkota greeted us with a great upbeat attitude. He was very informative and helped ease any anxiety we had about renting a car. I usually never get the protection or road side assistance, this was the first time I did. I didn't want to break down in a location in France with no help especially with my family in the car. The peace of mind it had was well worth it. We rented an AUDI Q5 SB 40 and it was the right decision. Most cars are very small in France and Europe and I am 6'3" which makes picking a car very difficult. This car had more room than I needed and was quite luxurious. The car had some damage to the door and a small chip on the windshield, all that was already noted on the contract. The car drove great and was a diesel, there are many fill stations on the auto routes and they all had a diesel option. Upon returning the car after hours you have to take the car to a parking garage that is just up the street. If you are looking directly at the rental location you first rented from, it is just downt] the street to the right of 10 Rue de la Paix. It is an underground parking garage on the left hand side as you enter it is very narrow so take your time. You will go to -2 floor as you drive down. When you get to the return floor you will see Orange Sixt signs on the wall to your left -as seen in the photos. Park your car and don't forget to leave your parking tag from the garage on the dash. Then you will see the elevators to your Left if you park on the wall and backed in like I did- see pictures. Then you will see a bright Orange Sixt key drop box it's impossible to miss. Then you're all set. Just wanted to give another bit of praise Prabin Shapkota for making this experience stess free and he was willing to help every step of the way.

Rented car in Paris for a drive to Normandy. Car started sputtering transition light, warning…read morelights, etc. Found a local Sixt to drop off - agent couldn't arrange and exchange, had to take a Taxi back to Paris and Sixt won't reimburse because no itemized receipt from Taxi company (have paid receipt from Taxi but not itemized-absurd customer service). And they also tack on extra fees like GPS and Premium Location (even thought they give you a price at booking knowing you are picking up at what they consider a Premium location). This is 2nd Time and will never use them again.

Avoid Hertz Europe at All Costs…read more Rented from Hertz Europe in October 2024. They refused the third-party insurance I had already purchased, forcing me to buy their supplemental coverage (later refunded after I challenged it). Missed one toll during my trip--€10--paid directly to the toll authority, yet Hertz still charged me a €19.99 "processing fee." Ten months later, they inexplicably billed me another €19.99 for "inquiring on my account." After multiple emails, they agreed to credit me, and I told them to delete my data. Today, I received yet another demand from Hertz UK for that same €19.99. This is not customer service--it's either incompetence or a deliberate scheme to collect unjustified fees. As a retired senior executive, I've dealt with many companies worldwide, and I can say this with absolute clarity: Do not rent from Hertz Europe or any of its affiliates

Horrible experience, will never rent from Hertz again. Purchased the full collision damage waiver…read moreand was still charged for the full cost of repair and loss of use for a small scratch on the underside of the car (despite the car being rented to us with multiple pre-existing scratches on the body - you're telling me that a scratch on the underside will put the car out of commission for several days?). Customer service was non-responsive despite multiple emails. Expérience horrible, je ne louerai plus jamais chez Hertz. J'ai acheté l'assurance tous risques (CDW), mais on m'a tout de même facturé l'intégralité des coûts de réparation et de perte d'usage pour une petite éraflure sous la voiture (alors que la voiture nous avait été louée avec de multiples rayures déjà présentes sur la carrosserie - vous voulez vraiment me faire croire qu'une éraflure sous la voiture l'immobiliserait plusieurs jours ?). Le service client n'a jamais répondu malgré plusieurs e-mails.

Excellent staff at this branch! I was stressed and in a hurry to catch a train when I dropped my…read morecar off at this location and left my passport in the car. The office called me right away but i did not catch the call. When I arrived in Amsterdam realizing what i did. I put in the call of shame back to their office. Lucky for me the associate spoke perfect english. I asked that they mail it overnight since it was Thursday and my flight home was on Sunday from Netherlands. My passport showed up at our hotel the next morning and I was able to relax and hit up a coffeeshop to start my visit right.

We rented from SIXT recently on our trip to France. Big mistake. Nothing was great and service was…read moreworse to boot. We booked a BMW wagon 3 series, but upon checking in, having waited for the attendant some good 10-15 min and having been traveling for more than 18 hrs, he mentioned that they will "upgrade us" (BS) to Volvo or Jeep or other equivalent instead better than BMW for 5 passengers. The attendant Lso wanted to us to buy insurance and we said no, because we are insured etc...We were tired and didn't want to insist, we agreed on the Volvo xc40. We signed the agreement and sent us down on our way to the basement to retrieve the car. We were tired and had another 2 hours to drive, so we got into the car and drove away. The basement was dark and not well lit and the car was parked near a pillar. We did a quick inspection for dents scratches on the car and it all looked ok. As we got on blvd peripherique, we realized that the car did not have any sound/audio. Even the signal wasn't clicking, no radio, no car play no speaking map... nothing. As we were already behind schedule we continued and as soon as we made it to destination, we emailed address that we were given in the event we needed to contact the rental agency, and reported the audio/sound issue... nothing. When it was time to return the car, we returned the car and since our travel was uneventful, i.e. no accident, no scratch, no dent, etc, we took picture of the car where we parked it because we were not sure if there would be an attendant when we dropped it at gare du Nord. We dropped it off, the attendant present at the office asked how our travels were, we reported the sound issue, he said he would discuss with his manager to give us some credit for that inconvenience (BS). He didn't ask to walk through or check the car upon our returning it. We left thinking we returned the car in the same condition we rented. However, the following day I get the return receipt and on it they claimed that the rim had a scratch 5-10 cm deep down to the primer! We didn't have a photo of the rim, we couldn't defend that we didn't do that. If you scratch the rim down to the primer, that's a deep scratch, you would know if you did it. Long story short, they ended up billing up nearly €500 to fix it. All in all, we believe we were scammed. When this happened, I read reviews for SIXT rental cars and there were reports of same issues. They provided photos but the photos of the rim didn't include the Volvo logo. All in all they are good at scamming. We didn't want to get in a dispute with them since we had insurance, so we paid the repair fees and submitted a claim. Please be careful if you rent from SIXT- Paris Gare Du Nord. Make sure you take photos of every inch of the car you rent before and after. Do not trust them to be ethical and do the right thing. For us, we will not repeat this mistake and we will NEVER rent from SIXT again. They CANNOT Be trusted.

Stay away. Criminal-like behavior. I rented two vehicles and they only had one for me. They still…read morecharged me for two. I've spent literally dozens of hours trying to remove the charges. They are either utterly incompetent or completely criminal. Or, perhaps, both. Just rent elsewhere. Anywhere else. Oh, and the one vehicle I did rent, they claimed a hub cap was scratched (not only did I not hit, graze, or otherwise cause any damage, but they didn't tell me there was an issue at car return nor have they presented me with any evidence of damage other than charging my credit card €210). Hands down the worst rental car experience of my life.

From the owner: La société de location de voitures Sixt vous propose des solutions de mobilité de haute qualité :…read morede la petite citadine, à la grosse berline en passant par l'utilitaire ou la voiture de luxe... Une chose est sure : vous trouverez votre bonheur chez Sixt !

Excellent service!…read more After reading the past reviews I hesitated to rent a car from this location, especially because I had been victim of a fraud from an Avis location in Limoges, France. Something must have changed since the other reviews. I returned a car and rented another one from this location. Both times the personnel was very professional and accommodating, spending extra time to save me money. Thank you.

In A Nutshell: -My…read morebro-in-law rented a sweet Mercedes C-Class at this location so we could tour de France. -This small Avis office can get really stuffy, it's located underground in a parking garage. -One thing about this location is that they have some very, very nice cars available for rent. -The downside to renting here is the hours of operation. -We thought it was 24 hours, but they are only open during a set time. Overall, lucky for my bro-in-law, he was able to return the car to the Avis at the Orly Airport.

During the day it's fairly simply to find your way around here, even though it's extremely…read morecrowded. At night it's a nightmare and extremely confusing to find the exit. They have a decent amount of places to get a bite to eat, but the lines are long and there's nowhere to sit. The bathrooms smelled awful, but at least they're available.

I gave Gare du Nord a 1-star review in 2010, and honestly, most of what I said still kind of holds…read more But the station is beautiful, and I believe it has, at least, stopped deploying those ridiculous unusable ticketing machines. We went through Gare du Nord to go to London last month, and EuroStar has actually gotten worse. I suspect this has more to do with Brexit than the train station, but it was not fun waiting in that line. It got extra unfun when my three-year-old told me he was feeling sick, then threw up all over the floor. So you know what, I'm calling it even. Gare du Nord is annoying but useful and gorgeous, and my offspring has now vomited on the floor (I ddi clean it up). I'm also giving myself permission to skip reviewing the Paul stall, where my mom picked up some pretty decent pastries and sandwiches. Three stars, and we'll see each other next time.

would give Zero stars--Retrieval of vehicle was after hours, but car was FILTHY (covered in bird…read morepoop, dirt, while film, covered in dog hair inside). and no one at the counter to explain why/ clean car. I was in France for a wedding so had to pay for car to be cleaned. Car also gave service light/need oil change. Have been trying to communicate with both local office and Corp. Europcar since July 29th, with absolutely ZERO response from this local office and barely any reply from corporate but they have tried to charge me for damages to vehicle (no damage done, I'm sure car was left dirty to hide damage to be able to pass charges onto next client.) Extremely poor service, zero communication and just unsafe to give out vehicles where you windshield was so filthy/hard to see (oh and no wiper fluid in the tank) as well as car needed to be serviced. Still waiting for resolution/ response....

Believe the 1.5 Stars - Europcar Paris Gare du Nord is a Scam in Disguise…read more We saw the awful reviews (1.5 stars!) and made the mistake of booking anyway. Never again. My wife reserved our car online two months ahead using her credit card. When we arrived, they refused to release the car because I was the driver, and the card was in her name. You'd think the easy fix would be switching the payment method. Nope. Instead, they offered two "solutions": Cancel and rebook the same car for $200 more, or Add me as a driver for $150. It felt like they were just looking for ways to charge more. Europcar is turning minor technicalities into a business model. This location clearly doesn't care about customer service--or its bad reputation. Avoid it at all costs.