I am so glad I waited to leave a review. In retrospect, I should have known there was a reason the…read moreassociate was pushing me to leave a good review while I was still in the branch. I rented a car from this location a few months ago. A couple months later, they emailed me a bill for alleged damage. I informed them I had video proof that the car was in pristine condition upon return and provided them with video. They failed to email me clear, detailed photos showing this damage. Each time they email me a photo of the car with NO damage. I have gone back and forth with them and they are total scammers. After researching online, I am now aware this story is all too similar. I have read copious amounts of customer complaints exactly like mine. They bully customers into paying extra fees with no burden of proof. Avoid this rental company all together.

Having read some reviews previous to renting I was a bit nervous about how this experience would…read morego. Well my expectations have been exceeded. Just as an FYI Sixt is renovating their offices so understand you have to walk into a courtyard off 10 Rue de la Paix to find the location on your right hand side, fairly easy to find. We arrived around 9:30AM to get our rental car which we had reserved weeks prior. Prabin Shapkota greeted us with a great upbeat attitude. He was very informative and helped ease any anxiety we had about renting a car. I usually never get the protection or road side assistance, this was the first time I did. I didn't want to break down in a location in France with no help especially with my family in the car. The peace of mind it had was well worth it. We rented an AUDI Q5 SB 40 and it was the right decision. Most cars are very small in France and Europe and I am 6'3" which makes picking a car very difficult. This car had more room than I needed and was quite luxurious. The car had some damage to the door and a small chip on the windshield, all that was already noted on the contract. The car drove great and was a diesel, there are many fill stations on the auto routes and they all had a diesel option. Upon returning the car after hours you have to take the car to a parking garage that is just up the street. If you are looking directly at the rental location you first rented from, it is just downt] the street to the right of 10 Rue de la Paix. It is an underground parking garage on the left hand side as you enter it is very narrow so take your time. You will go to -2 floor as you drive down. When you get to the return floor you will see Orange Sixt signs on the wall to your left -as seen in the photos. Park your car and don't forget to leave your parking tag from the garage on the dash. Then you will see the elevators to your Left if you park on the wall and backed in like I did- see pictures. Then you will see a bright Orange Sixt key drop box it's impossible to miss. Then you're all set. Just wanted to give another bit of praise Prabin Shapkota for making this experience stess free and he was willing to help every step of the way.

We rented a car from Enterprise Holdings at Orly airport via Costco Travel. Our excellent…read moreexperience was in large part to one of their staff, Yannis. He was very helpful with our rental as well as after we returned our car, an Alamo rental under their corporate umbrella, when my wife left her phone in the rental car. She returned to the rental return area and he gladly assisted her in finding her phone, which actually was under her seat. THANK YOU, YANNIS!

We were charged FIVE TIMES their daily rate. Presumably for being from the USA. Then "Cecilia"…read moreDOUBLE charged is for their added car insurance. She charged our credit card twice.

I've rented twice from this location and have only had good experiences. They are a bit…read moreunderstaffed, so they may take a while to get to you, but you'll get the car you need and be on your way soon enough.

Rented a car from Paris Gare de Lyon. It's confusing to find Hertz because it is not where the…read moreother agencies are that the train station directs you to- if you follow the signs for rental cars within the station it takes you to Avis and some other agencies but you are literally on the opposite side of the station from Hertz. Hertz is in the Centre Gamma- Google maps will show you basically where. It is one story up from street level. Took us a long time to find the office. No one from Hertz would answer their phone when I called for directions. Once finally there-getting the car was OK. The office will direct you to the 4th or 5th level underground to retrieve your car. People there are somewhat friendly but don't do a good job of helping you that much. Our car was good and worked out well. Now, I would give zero stars for Hertz's expectations of returning the car. You must return it full of gas but the gas station directly by Hertz which they list first (Esso Express) will not accept any foreign credit cards so you will be SOL and have to either return the car without filling it up and pay like €100+ to Hertz or find the other gas station nearby that is hard to find and a bit of a confusing drive. Was pretty stressful. The other station they recommend Total Bercy at 238 Rue de la Charenton worked out fine but was like 15 mins away and a difficult Paris drive for someone not experienced with the city. So all in all the car was good. Now that I worked out all the kinks I would be better prepared for a future rental from this location.

What an amazing private driving service. They were very prompt to reply, super professional. Our…read moredriver Maxime was so polite and knowledable and gave us the best tour. As a local he knew all the spots we should see. I highly recommend this company. They have so many other services as well that I will be using them for. They even sent us a follow up text for a restaurant suggestion we had asked about. 5 stars thank you so much!

I've used Private Car Service Paris for years and the service, car quality, and professional…read moredrivers have consistently been outstanding. They are responsive and have always been very flexible if I've had to make a last minute change. I highly recommend them for any trip in or near Paris.

In A Nutshell: -My…read morebro-in-law rented a sweet Mercedes C-Class at this location so we could tour de France. -This small Avis office can get really stuffy, it's located underground in a parking garage. -One thing about this location is that they have some very, very nice cars available for rent. -The downside to renting here is the hours of operation. -We thought it was 24 hours, but they are only open during a set time. Overall, lucky for my bro-in-law, he was able to return the car to the Avis at the Orly Airport.

Excellent service!…read more After reading the past reviews I hesitated to rent a car from this location, especially because I had been victim of a fraud from an Avis location in Limoges, France. Something must have changed since the other reviews. I returned a car and rented another one from this location. Both times the personnel was very professional and accommodating, spending extra time to save me money. Thank you.

Ce loueur m'a imputé des dégats dont je n'étais pas responsable. Du début à la fin ce loueur a fait…read morepreuve d'un manque de professionnalisme et d'une arrogance sans limite. Service à la clientèle = 0. Le service dommage n'a pas accepté de prendre en compte le témoignage en ma faveur d'une des agents de Sixt. Le montant des réparations pour quelques erraflures sur une gente étaient complétement disproportionné. Les agents du service dommage ont été pathétiques refusant même de consulter les contrats précedents le mien pour vérifier que les dites errafflures n'étaient pas présentes. Plus jamais je n'aurai recours à ce loueur.

Stay away. Criminal-like behavior. I rented two vehicles and they only had one for me. They still…read morecharged me for two. I've spent literally dozens of hours trying to remove the charges. They are either utterly incompetent or completely criminal. Or, perhaps, both. Just rent elsewhere. Anywhere else. Oh, and the one vehicle I did rent, they claimed a hub cap was scratched (not only did I not hit, graze, or otherwise cause any damage, but they didn't tell me there was an issue at car return nor have they presented me with any evidence of damage other than charging my credit card €210). Hands down the worst rental car experience of my life.

Stay away. Criminal-like behavior. I rented two vehicles and they only had one for me. They still…read morecharged me for two. I've spent literally dozens of hours trying to remove the charges. They are either utterly incompetent or completely criminal. Or, perhaps, both. Just rent elsewhere. Anywhere else. Oh, and the one vehicle I did rent, they claimed a hub cap was scratched (not only did I not hit, graze, or otherwise cause any damage, but they didn't tell me there was an issue at car return nor have they presented me with any evidence of damage other than charging my credit card €210). Hands down the worst rental car experience of my life.

Very good experience, no bad surprises. The service provided by Sixt is impeccable, especially at…read morethe 190 Rue de Bercy agency where we enjoyed an excellent service, beyond our expectations, by Eivlys and Platini. Eivlys even offered us coffee while she was checking us in and offered us bottles of water when we checked out.

BUDGET/AVIS borderline practices: car returned at 22:00, 2 hours after desk closing time, but…read morewithin the 24 hours of rental day. Can't enter the dedicated lot, barrier doesn't go up ... no recommendations on where to leave car and drop keys, like usually with car rentals. I park the vehicle in lot facing entrance and bring back the keys my self the next morning. The young dude at desk tries to charge me an additional day and argues when I refuse ... never heard of customer service obviously ... Luckily his senior colleague helped me out... but they tried

I rented a car from Avis at Charles de Gaulle airport in Paris. Upon returning the car, the agent,…read moreEva, pointed out the tiniest scratch on the left rear view mirror. It was so tiny that I could not get it to show up when I tried to take a picture of it. It was no larger than half an inch and looked like some polish would make it untraceable. I have no idea if the "scratch" was there already when I rented it. I am pretty sure it is a common scam that Avis in Paris airport uses. We used our own insurance and the deductible did not cover the $250 they charged for this so-called scratch. The other complaints I have read convince me that this company in Paris, supposedly independent from Avis in the United States, has a policy of ripping off customers who do not take their insurance.

NEVER RENT FROM SIXT!!!!!!!…read more I was on holiday in Marseille when I missed my train to Paris for my flight the next morning.. without any other option I rented a vehicle from SIXT and drove 7hrs to avoid the hassle of rescheduling flights. I drove extremely safe, with no incident, no issues with the vehicle throughout the entire experience. A few weeks later once I was back home in California I received an email stating that they would be charging my card an additional 650 EUR (which was around the same price as the total rental fee) for alleged damages. I've tried to call countless times and they either don't pick up, or put me on hold until I'm forced to hang up. I took pictures of the car before and after- zero damages! I've requested a damages report so I can even understand what I'm being charged for and they ignore all communications. Zero report, no evidence provided, just an invoice. The whole thing seems very exploitive and deceitful.. very frustrated and will absolutely never give them my business again. I highly recommend using any other travel agency!! 0/10 stars. Absolutely terrible.

Attention aux réclamations de dommages après restitution -- en particulier aux agences SIXT de…read moreParis. J'ai rendu mon véhicule à l'agence SIXT de l'aéroport d'Orly à l'heure, en bon état, et on m'avait assuré lors de la prise en charge que tout dommage serait évalué immédiatement au moment du retour. Pourtant, plusieurs jours plus tard, j'ai reçu une notification d'une "nouvelle" rayure sur la porte arrière, jamais mentionnée par un agent et prétendument détectée par un système automatisé -- après que le véhicule ait quitté ma responsabilité. Ce n'est malheureusement pas la première fois que cela m'arrive avec SIXT. Une situation similaire s'était déjà produite auparavant, et la réclamation avait été annulée après contestation. Cela commence à ressembler à une pratique commerciale douteuse visant à facturer des dommages inexistants à des voyageurs peu méfiants. Heureusement, je suis couvert par une assurance via Chase Sapphire, mais personne ne devrait avoir à gérer ce genre de désagrément pour un dommage qu'il n'a pas causé. Si vous louez chez SIXT, prenez des photos et vidéos détaillées à la prise en charge et au retour -- ou mieux, choisissez une agence plus transparente. Beware of post-return damage claims - especially at Paris locations. I returned my car to SIXT at Paris Orly Airport on time, in good condition, and was told at pickup that any damages would be handled immediately at drop-off. Days later, I received a notice of a "new" scratch on the rear door that wasn't mentioned by any staff and was supposedly caught by an automated system--after the car had already left my custody. This isn't the first time this has happened with SIXT. A similar issue occurred previously and was dropped after I pushed back. It's starting to feel like a pattern of manufactured damage claims used to charge unsuspecting travelers after the fact. Fortunately, I'm covered by Chase Sapphire insurance, but no one should have to go through this hassle for something that wasn't their fault. If you rent from SIXT, take thorough photos/video at pickup and drop-off--and consider going with a more transparent rental agency.