We rented a car from this Avis while we were visiting Amsterdam. Renting a car in Europe works…read morepretty much the same as it does in the U.S. (We did get an international drivers license before we came, fyi.) This location is not fancy but the staff was exceedingly great. The woman who helped us offered to upgrade us and then even let us select the vehicle we wanted. We were given an almost brand new car that had all the bells and whistles you want in a modern car as well as an absolutely great in-car guidance system with a huge screen (we kind of loved it). Our friend then proceeded to ask us about our trip, where we were going with the car and she gave us a number of helpful tips and suggestions. Totally unnecessary but extremely appreciated. She and the gentleman who did the walkaround with us were both just as nice and could be. Our rental went smoothly, we returned using the key drop box as instructed and had no issues at all. Would absolutely rent from here again.

Quick, clean and nice cars. Prices were reasonable. Not much more can be said! Would rent from…read morethem again, simple process and they spoke English well!

NO FRILLS CAR RENTAL COMPANY…read more The short version: a solid choice for car rental needs. EUROPCAR had the best price outside SCHIPOL AIRPORT in the Amsterdam area. The reception area is vaguely clean: not dirty, not spotless and the furniture looks a little run down. The staff were pleasant enough and thankfully didn't try to force an upset. We thought it was a little shonky that the receptionist demanded a €1000 "deposit" which was not mentioned when we booked Other than that? Great car, decent service and reasonably efficient staff

Europcar took TWO YEARS to notify me of a missed payment when returning a vehicle to one of their…read morerental depots in Amsterdam.It was rented and dropped off in good faith that my card details were on file and Europcar would deduct the amount. It's not the customers responsibility to ensure payment is taken correctly, the onus is on the organisation to ensure payments are processed correctly. Utterly ridiculous that it took this long. When they finally decided to get in contact, it was over email, with spelling and grammar errors, which was assumed to be a phishing email. Will not deal with Europcar again the future nor recommend their service to others.

I used connect at four times now and every time Something went wrong or was off. The first time I…read morecouldn't get into the car due to a systems failure - yet was charged for the ride later (and never reimbursed), the following times the car was embarrassingly dirty inside and out, and the last (and final!) time I had extended the reservation which then (again due to a bug in the system?) reset to the old time. When I called the service center they were very unapologetic and told me to suck it up and to go elsewhere if I was truly as unhappy with their service. So in other words, I'd go elsewhere if I were you :(