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    Sitrade

    5.0 (3 reviews)
    Closed 9:00 am - 3:00 pm

    Services - Sitrade

    Bumper repair

    Collision repair

    Auto customization

    7 More Services

    Auto exterior customization

    Auto frame testing

    Auto hail damage repair

    Paint and scratches

    Vehicle painting

    Auto steering and suspension repair

    Rear-end damage

    Sitrade Photos

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    3D Collision

    3D Collision

    (8 reviews)

    351 Main St East #B Hamilton, ON Canada…read moreL8N 1J4 They don't stand behind the work a month later my bumper fall off and they try and tell me I hit something and I know I didn't. Where they put the screw in the hole is still in tacked. so I feel they but the screw in and they forgot the nut and the screw fell out and when i was on the hwy half my bumper blew off. When i called them they told me they only stand behind there paint job not there workmanship. Do not let the tow tow truck driver to take there because they get a cut from them. they took for ever for me to get my car back.

    I"m torn about this place. They did end up doing the job, but after 2.5 months and the most awful,…read morepoor communication. My insurance person who was dealing with them would call them every other day, email them and text and maybe received two callbacks in the two and a half months. One of the two times that I got through to them, the lady I talked to at the desk told me that they had been calling my insurance person "religiously", and that was a complete lie. My insurance lady was pulling her hair out and once I had to drive to the shop at night to look for my car to see the status of it since we could not get anyone to ever call us back. Just awful service from that standpoint. So very frustrating. Oh, and the tow truck guy who convinced me to take my car there after my accident, told me they would wave the deductible if I used them. That was another huge lie.

    Budd's Collision Services - My car

    Budd's Collision Services

    (13 reviews)

    Beyond Expectations, Excellent customer service!…read more I have been to Budds three separate times, and each time the level of service and quality of repair has been excellent. Two of the repairs were insurance Claims and the Budd's staff was easier to deal with then my insurance carrier. The length of repair was shorter then any other collision centre within the GTA and the quality had me questioning if I even had an accident. The final touch was the detail cleaning at the end, my car looked better then when I bought it. If you have the choice, choose Budd's. They are the best repairers within the GTA, even Ontario, to restore your vehicle back to pre-accident collision. I cant thank J.R. and his team enough, well done... every time.

    Unprofessional and Misleading - Avoid Budd's Collision at All Costs…read more In August 2023, I made the mistake of choosing Budd's Collision to repair my cracked windshield, trusting their promise to handle everything with my insurance, including the rental car. What followed was an absolute nightmare of incompetence and lack of accountability. I was told Enterprise would bill Budd's directly for the rental car. However, Budd's completely botched the process, submitting the claim as only a windshield repair and ignoring the rental car aspect altogether. Despite clear instructions, their failure to communicate with my insurance company left me to deal with a mess I thought they were handling. When I spoke to manager Jay R. Martino in March, he confirmed Budd's was supposed to contact the claims adjuster about the rental. But when I followed up, Martino shifted the blame to me, saying it was my responsibility to check whether rental coverage was part of my policy--something Budd's claimed they would manage for me from the start. On top of that, Budd's took forever to source parts from Tesla, which extended the rental period. I repeatedly tried to get updates from my advisor, Liana Giberti, and later Nicole, only to be met with silence. No calls returned. No updates given. When I finally spoke to someone in August, they casually mentioned yet another part was needed, which would push things back even further. This left me stressed about racking up rental costs, and still, no one at Budd's took responsibility for sorting it out. Then came the final insult: in January 2024, I found a massive charge of $2,415.38 on my Visa from Enterprise. When I contacted them, I learned Budd's had flat-out rejected the rental bill. Not once was I informed, nor did I ever receive a bill from Enterprise. I was under the assumption that Budd's was handling it, as promised. But clearly, they weren't--nor did they care. Despite my numerous calls and follow-ups--spanning weeks--trying to get answers from Budd's was like shouting into the void. Eventually, when I managed to speak to manager Alfie Emery in February, I was promised a call back the next day. Spoiler alert: that never happened. Budd's gross incompetence and refusal to take ownership of their mistakes has left me with thousands of dollars in unexpected charges and months of stress. They completely failed to deliver on their promises, showed zero professionalism, and couldn't even be bothered to communicate with their customers. This has been one of the worst experiences I've had with any business. If you're considering Budd's, do yourself a favor and look elsewhere--they are unreliable, misleading, and will leave you to clean up their mess.

    Sitrade - bodyshops - Updated May 2026

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