Disappointing and unprofessional experience with customer service and communication. Cannot comment…read moreon the quality of the work that this company provides. I received a response from Tim who came to the site, inspected the project and even agreed to proceed/provided a verbal estimate. Despite this, he then stopped answering my messages and calls. I assume that this project ultimately wasn't worth his time but this is a business not a dating app. Communication should be a basic requirement and they fell flat here.

Tim and his crew did a fabulous job restoring our neglected decks! They even went above and beyond…read moreby sanding the decks when they didn't come out as great as he had hoped, and he didn't even charge me extra for this. They were easy to work with and communicated well. No complaints here!

The company was always responsive to my initial inquiries and any questions. I first met the…read moreproduction manager who helped come up with plan. He was very knowledgeable and helped plan the most cost effective rebuild of my deck. Once we started his employees worked hard, cared about what they were doing and wanted to make sure the deck was perfect. When it was all done, it was even better than I expected. The employees were very proud and said it was a beautiful deck! I consulted other companies who were not helpful with my project. I highly recommend TGR General Construction.

We had TGR design and install this pergola, and the experience was excellent from start to finish…read more Martin took the time to understand how we wanted to use the space and designed something that fit both the layout of the yard and the style of the house. This wasn't a pre-fab or generic solution, it feels custom and well thought out. The installation was clean and professional. Posts are perfectly set, the structure is solid, and the attention to detail really shows. Everything feels sturdy, intentional, and built to last. This pergola completely transformed our outdoor space and turned an unused area into a functional and inviting gathering spot. Communication was easy throughout the project, and it's clear Martin takes pride in his work. Highly recommend TGR and would absolutely use them again for future projects.

Anton and his crew helped me with my new-homeowner first remodel: new tile floors and shower in my…read morehalf-bathroom and master bathroom. The results were incredible! Definition of perfection! Not only is their work great, but Anton was so so helpful. Communicative, punctual, and was happy to answer all my crazy questions/concerns. The cost of their work is also the most affordable I found after of a month of research. Already reached out to him about another project and will 100% be using them for my last bathroom redo in the future.

Anton is incredible and you should hire him for your next renovation. He's…read moreprofessional, knowledgeable, honest, fair, punctual and all around a good guy. I've already hired him to do some more work following the main renovation and I'll be hiring him for more future work. Now for some details: We bought an apartment in Portland but we were still living in NYC, so the entire renovation was done remotely. Anton was very easy to communicate with. He handled receiving all the materials and fixtures, and even let me send some items to his home (like a bathtub!) so it doesn't disturb my new neighbors. He also brought in my regular mail. I actually got compliments from my neighbors for how Anton's workers helped them with some random stuff. Anton promised and delivered on finishing the renovation before we moved in. While it was a pretty tight schedule, I kept making it harder on Anton by increasing the scope as the renovation progressed (because I was so happy with the work). Even though I kept adding more work, Anton was still able to finish everything by the time we moved in. He and his team are very dedicated hard workers. There are no surprises when you get the bill either, prices are given upfront and that's what you see at the end. As for the work itself - very high quality throughout the vast range of different tasks (flooring, replacing exterior windows, electrical, plumbing, carpentry, replacing kitchen counter etc.). Anton was able to squeeze every inch of space, upgrading our kitchen substantially - shifting some existing cabinets to make more room for a bigger fridge, increasing the size of the sink to the absolute maximum given the existing cabinets (which we didn't want to replace) and even installing an imported faucet that doesn't match the US voltage (for boiling water) or plumbing fittings. I'm so happy with the work he did for us and I hope you hire him too.

QR transformed my kitchen. Loooooved every single one of them who stepped foot in my home. Kind,…read moreprofessional, highly skilled. I can't wait for my next project, they're definitely who we'll be calling again.

Excellent, quality work from the world's kindest people. They were an absolute pleasure. 10/10.read more

I hired Alan to replace cedar shakes and do some finishing woodwork on the exterior of our home…read more We met Alan based on a referral from another home services company. From the beginning, Alan was methodical, communicative and prompt. He showed up to give us an estimate and answered my numerous questions about the job at hand. By the end of the same day of his initial visit, we had a detailed estimate in email, which we approved. Our house was remodeled in the past with uniqueness and quality materials in mind, but with 80% completion on many aspects. We needed a contractor who could help complete our unique vision. Alan replaced a large area of cedar shakes on the back of our home, helping erase the evidence of a decayed deck we previously removed. He also crafted a solution for a corner where the previous homeowner didn't seal up the house properly. Alan was organized and gave great attention to detail. He communicated his arrival and departures each day, and ended up finishing ahead of schedule. I am super happy with the level of attention that was paid to each detail of the job, and will hire Alan again for a future project.

I reached out to Alan when I came across some trouble removing custom shelving. He was able to…read moreproblem solve the issue and efficient with addressing the issues. I really appreciate Alan's communication and quality of work. He is professional and also awesome with pets. My dog felt right at home while Alan was working. Alan has a lot of knowledge in his craft and I would refer him to everyone!

When I realized I needed to replace my shower surround, I was shocked at the quotes most places…read morewere giving me - thousands of dollars for complete bathrooms remodels that would involve trashing all of the existing hardware. NW Tub & Shower came through with a great price to do ONLY what I asked for - no hard sell, no attempt to convince me to do anything else. Carlos himself was the one who came over to do the quote and to do the work, and his communication was great all throughout. The job ended up taking a while to finish due to a backordered part, but NW Tub & Shower didn't charge me until the work was finished. Excellent service, highly recommended, would absolutely use them again for any future needs.

Gloria got back to me very quickly, and asked good questions about the existing floor and plumbing…read moresituation. Gloria got back to me very quickly, and asked good questions about the existing floor and plumbing situation. Nope, not for that kind of money.

Jordan and his team transformed my ugly as all hell, spider infested garage into a wonderful home…read moreoffice I love every day. Really great communication, fair pricing, and great results. Highly recommend.

Thank you for the response. One of the fist things I asked was if you were willing to do just an…read moreexterior door replacement. If this was too small a project, just letting me know would've been great. Assuming the tenant talks to the landlord is an assumption. Asking me to take measurements and order the door is part of a contractor's job, sorry. Repeat this situ several times with contractors that can't communicate, it took me 3 MONTHS to fix a damn door. Save yourself wasted time and find a contractor that keeps you informed.

I hired them to redo my old bathroom, change out a tub to a walk-in shower with floor to ceiling…read moreporcelain tiles, sliding glass door, double sink vanity and toilet. Sean helped me with picking out the materials and kept me informed on the work progress throughout the project. The installers were very clean and respectful. I would definitely use them again for my next project!

This is my third time trying to write this review, I realized I needed some time to cooldown…read morebecause I was writing improper stuff out of pure anger. All i can tell you guys is that i had a horrible experience with this company, I went through a lot of stress and sleepless nights. Their workmanship, OMG is the worst i have ever seen, and im not gonna mention anything about their behavior as individuals or all the S. they did bad in my home because you will not believe it. My advise, look somewhere else, and save yourself horrible headaches. Good luck

If you need work done on your house, hire Rob. I can't sing his praises loudly enough…read more Two years ago, my husband and I purchased a house that is 100 years old. It is in decent shape, but we wanted to do a lot of work to turn it into our dream house. Rob has been our go-to man throughout this extensive process, and we can't imagine having done it without him. In fact, without him, I don't think it could have gotten done, or rather it would have been MUCH harder (me having to find people for each job), and slower. Rob can do everything. He has replaced every door in our house, all door knobs, hinges and other hardware, all lighting fixtures. He has updated the closets and replaced closet doors. He has replaced our front door and the entire frame. He took out and then covered over this weird door that made no sense and that I wanted to simply be a wall. We want to renovate both bathrooms, and he will do this, and I know he will complete them in a timely manor and that his work will be excellent. He will also be installing a hot tub for us. As I write this, Rob is replacing a rotten stretch of fencing in our backyard and a gardening shed that is attached to the fence. Oh, and how can I forget the most significant project he did for us? He created a custom floor to ceiling bookshelf that spans the entire wall of our living room, and it is beautiful. Rob is professional, skilled, honest, and responsive (he returns phone calls quickly!!!!), and his work is excellent. (As I said, our house is 100 years old, so it's full of irregularities, and Rob has mastered all of them to create exactly what we wanted.) Rob can do everything. His knowledge and skills are vast. In the future, whenever I want anything done, Rob will be my go-to contractor. I cannot recommend Rob highly enough.

Rob was fantastic on all fronts in performing a recent bathroom remodel. Each day he arrived when…read morehe said he would and got each step done in a timely fashion while always making sure we were happy with everything. Every time a challenge presented itself, of which there were no shortages in our old 1930's NE home, Rob had a solution. He also offered cost saving options where applicable. Friendly, knowledgeable, and trustworthy, Rob is certainly our guy going forward!

The team built french drain to prevent water going to crawlspace. Really professional crew,…read moredefinitely very experienced and know how to do these kinds of things. The concrete work is beautiful, they also managed to save all the vegetation around the house. Working with them again in future on 2 more projects ;)

Good price, good communication. Prompt to get to work and worked very diligently until the job was…read morecompleted.